Angi.com Reviews
Angi.com Customer Reviews
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Beware of predatory billing
Oct 21 cancelled a scheduled gutter cleaning and told Angi to stop the scheduled cleanings until I told them to start again. Was able to get my money back, after spending 30 minutes on the phone.
Nov 21 I get billed $241 after telling the contractor (who called me the day before) to not show up, as I didn't need the cleaning.
Turns out this time all I can get is half of the $241 back, because I missed a text (from UNKNOWN NUMBER--I usually don't open those) and didn't cancel in time. They will bill your account without a call, text, or email. Beware.
They beautify the landscape most efficiently.
Pay in advance?
Beware of Angi - tied to Home Advisor. I called to help get a price on replacing a concrete driveway apron. They wanted me to give a credit card number over the phone for a price they picked ($1000) - limiting the job to 4 hours (regardless of the city permit required) permit required after the foundation has been prepped but before it is poured. They didn't even know what the term apron meant.
They called it concrete repair and resurfacing Somehow they had a date and time set in advance for next Wed at 5pm when in general contractors are booked far out (like April 2022). They promised not to charge my credit card until the work has been done. Surprised - I thought 'Angi' ( formerly Angie's list?) was a reputable business...
They do the same to the business owners, we have to pay for everything.
JenniferC. If you can get away from these scammers, run away as fast you can. My review will probably never be posted, but here is a copy.
Wow! Angi is a complete and total fraud both to the contractors who signed up to receive leads and to the members who needed work done. I tried to leave reviews on their website, but the people in India who seem to run this company, deleted my thoughts before I could make it.
I hope this review is allowed to be posted to save someone from the pure hell I have endured. I contacted this company after reading fake reviews, satisfying my pavlovian response not to be a victim again. The person I spoke with assured me there wouldn't be charges on my credit card until the work was completed to my satisfaction by the contractor I selected. My first mistake was not doing more research and giving my credit card number for a membership.
They immediately started to begin with fraudulent activities, and thankfully, my credit card fraud department caught the charges as their billing was inconsistent with regular expenses. Angi and Homeadvisors immediately charged me right after giving them my card number. They continued billing me for activities in a pattern that triggered the fraud algorithm. I contacted the company, and a person with a heavy accent, which I recognized from too many attempts to separate me from my money. The gentleperson transferred me to the "billing department." A heavily accented person answered. I tried to ask about the charges on my credit card, and the person started to attack me personally with insults. I am a disabled person who sustained a terrible TBI and permanent spinal damage. It seemed strange that this person raised his voice when I kept my voice consistently professional.
Both of the people I spoke with had heavy accents similar to others whose intent was to defraud me. These miscreants tried to represent themselves as "officers" from the IRS, Marshals, Immigration, Medicare, sheriff's department, computer repair, and other scams. Each time they wanted to be paid in gift cards. I think this was the time they felt they were more intelligent and could get past credit card companies with fraud algorithms, or maybe they had malware on my computer.
Shame on you for giving my Phone Number to Call Centers
Do Not Use Them If You Need Something On An Appointed Day!!!!
I needed a home cleaning for a home we rented for a week. I used angie's list because I wanted to make sure someone would be there. Up until the day before they stated they would be there. But the morning of the show they postponed two days. That was not an option for me as we had to leave the house and I am disabled.
They took no responsibility. I would never never use them again. They seem to think if they say I'm sorry it alleviates them of responsibility. I am disgusted with them.
SCAM
Angie needs to review her own poor site!
LOVE it
This site only uses providers that paid them
Suspicious...
I trust independent review sites that don't require payment.
I suspect that the companies listed on Angie's somehow "pay to play" LOL!
Needs imrovement
totally agree
YOUR mileage may vary . . . from theirs
I found that information they provided was
not too accurate, and that a company listed
can & does cultivate favorable reviews as
a form of advertising (sometimes in place
of other advertising). I would recommend
you take it with a grain of salt when a little
known company that does not advertize other ways
IS HIGHLY RATED there. That does not
make it a BAD company, just perhaps not as
glowing as cultivated reviews suggest.
I had some trouble getting helped
by Angie list customer service. YMMV.