24 ‘CarHistory.us.org’ Reviews
Classic bait and hook
I signed up for their $1 special for a report on a car, and a $1 charge showed up on my credit card as "Vinrecordscheck.com". But they slam you with an additional charge for $18.95; which shows up on credit card as "Onlinecarreport.com".
I called them and they said that was for signing up to the "25 reports for $25 package" at a discount. I told them I didn't authorize this and they need to return it. And they did, without much fuss. So yea, don't go there.
I do NOT recommend this site
This site was recommended to me, but I don't recommend it. I believe the site is purposely misleading and collects more personal information than is needed. Below is a sanitized transcript of my online chat with their customer service. In addition to what's shown, before getting my report I had to enter my address for a *FREE* print version. There was no option to decline and I had to enter bogus info to continue.
Angela - Online Assistant Hello. How may I help you?
Welcome to Customer Service Livechat. In order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?
Angela - Online Assistant Thank you for providing the information. Please wait while I check your order details in our system.
Ok, how may I assist you?
Visitor This is an initial order. I'm at the point where I enter my email and password to continue. This raises red flags to me. Your new account process didn't request that I provide a password and there's no reason for you to collect my email password. I'm checking scam reports about your site and I don't like what I see. Please advise.
What happens if I CONTINUE without providing my password?
Angela - Online Assistant You may login to your account by going to:
Username : xxxxxxx
Password : xxxxxxxx
Visitor Ok. Now I get:
This charge will show "" on your credit card statement. What will show up on my credit card statement?
Angela - Online Assistant When purchasing your report you signed up for the $18.95 volume discount package mentioned on our website. We appreciate your business as a respected customer and ensuring your satisfaction is very important to us. Would you like to close your account, void and remove the remaining charges?
Visitor Yes. I only need this single report for this one time. I'm logging into the web site now with the userID and password provided Read
Angela - Online Assistant11:37 am I am sorry that you have decided to close your account. Please allow me a moment to process this for you.
OK, I have closed your account and removed the remaining charges of $18.95. You have been credited all subsequent charges of $18.95 effective today, these remaining charge(s) have been voided. Your confirmation number is:
Thank you for contacting live chat, I’m glad we were able to resolve this for you today.
SCAMMERS!! Isn't out there any law that prevents that sort of websites?
They not only charged with the 18.95$ for a 3 month subscription that I NEVER selected but also they charged for the 1$ report that was what I chose in the beginning. Moreover, the report they provide is a piece of bull...t!!
Scam - Beware
I was scammed just like everyone else... charged a dollar and then $18.95 on my visa. Now I must go through my credit card company to block them. I am also filing a formal complaint with U.S. Gov...yes they do have a web site for this purpose, and one with Better Business Bureau. I am also filing a formal complaint with the Consumer Protection Division of the Oregon Attorney General's Office. I may not get the $18.95 back, but I can sure give them lots of legal grief.