West Louis Reviews
6 ‘West Louis’ Reviews
Felt the jacket did not fit appropriately. It’s been 2 weeks since I’ve asked to return it. West Louis did not get back to my requests for return. Would not recommend them.
I purchased a dozen items, of which over half the ones I received didn't even have a West Louis tag on them, they were cheap chinese, poorly made, poorly stitched.
I processed my return, which has to be "approved", and when I went to ship the items I was instructed to send them to Israel! It cost me $60 at the post office, which I paid, and they ended up being "unclaimed" and sent back to me. Total rip off!
DON'T BUY FROM WEST LOUIS. TERRIBLE CHEAP QUALITY AND YOU WILL NOT GET A REFUND IF YOU DON'T LIKE IT. I ORDERED A JACKET THAT ENDED UP NOT LOOKING LIKE THE PICTURE ONLINE. THEY WILL NOT RETURN MY EMAILS FOR RETURNS. SCAMMERS.
Cheap drop ship products from China. Will cost you $200 to return to Israel for a refund. Don't make the mistake.
Classic case of Too Good To Be True. Ordered a jacket from the website. They sent me a supposed delivery from "China Post" suggest g my package was delivered when in reality nothing was delivered. I live in a condo with concierge that never misses anything and notifies me by email as soon as something is delivered.
This fabricated delivery confirmation was sufficient enough for PayPal to then deny my claim against West Louis. West Louis never replied once to my direct email queries yet provided PayPal with the same made up delivery confirmation as soon as PayPal contacted them. It's disappointing PayPal continues to support this entity and social media platforms such as Instagram allow it to advertise. I can only hope reviews such as this reach as many as possible to warm them. I have read other similar reviews as mine. In some cases the consumer has received a partial delivery of items that look nothing like advertised.
Never Order from West Louis. Their website might look slick and the photos of their clothes and jackets look good, but all their stuff is drop shipped from China.
Once you give them your money, you'll never hear from them again other than flooding your inbox with "coupons" and advertisements trying to entice you to buy more. Want to return something? I recommend you just call your credit card company and ask for a chargeback instead. Their phone number doesn't work. Their facebook messenger will only auto-respond. No replies to any emails (even if you are a shopper trying to buy something and need help). ZERO CUSTOMER SERVICE.
Why? Because the person who runs this site runs a hundred more just like it. Don't believe me? Check out this article: https://www.theatlantic.com/technology/archive/2018/01/the-strange-brands-in-your-instagram-feed/550136/
DO NOT BUY FROM WEST LOUIS!!!