Top Heat Portable Heater Reviews
Top Heat is the latest company to release their version of a portable ceramic space heater.
These types of companies ramp up their advertising just before the winter season approaches, however the companies themselves rarely last more than a season.
While the Top Heat Heater may seem like a bargain purchase that can solve your heating needs, we’ll let you know why we think this heater is one to be avoided in this full product review.
How Does It Work?
The company makes a lot of claims about the device’s effectiveness and efficiency on their website.
They tout its ability to heat a medium sized room to the desired temperature in 60 seconds and that the heater has the latest safety and convenience features.
Additionally, the company makes the following claims about the Top Heat:
- Has a built in timer
- Fall over protection
- Has an antimicrobial filter
- Is extremely quiet
- Can save you money
- Is easy to set up
However, the first red flag is that the company does not provide any kind of data sheet for the product or actually list its specifications.
One of the most important factors for choosing a space heater is knowing the wattage.
This will help you understand the unit’s capabilities, its energy draw, and let you plan for any potential safety issues with regard to how you plan on using it.
The TopHeat provides none of this information upfront.
Is the Top Heat Portable Heater Legitimate?
There are currently multiple companies selling identical or very similar products under different names.
The Alpha Heater and Amper Heat are two examples of this.
The way these companies work is by purchasing these heaters wholesale from overseas sites, then rebranding them in conjunction with slick marketing campaigns.
They hope that people don’t take the time to research these heaters or look for online reviews.
If anyone takes the time to investigate this product you can find the unbranded versions for sale on Amazon and Alibaba at a fraction of the cost.
( Generic unbranded heater on AliBaba priced much lower )
Further, those units reveal that they are only 350 watt heaters.
The average modern space heater operates at 650 watts for a low temperature setting and at 1,500 watts at a high setting.
Therefore it’s safe to assume that the Top Heat is greatly underpowered.
Online Customer Reviews & Complaints
With Top Heat being the latest product name for this ceramic heater there isn’t much online feedback for this specific company.
However the reviews for the other nearly identical products ( such as the Alpha Heater or the Amper Heater ) have many customer complaints.
Some customers claimed that the units were defective and quit working after several uses. Others had issues with the power plug falling out of the outlets
Most commonly, customers felt that the unit did not provide enough heat to be worth the price.
Customer Service
If you would like to get more information on the Top Heat Space heater you can try contacting the company via their phone number at 1-877-626-7121or through Email: [email protected]
The business address is:
Top Heat
PO Box 4219, Garden Grove, CA 92843
The website states that they offer a 30 day money back guarantee, however there are various stipulations that you need to adhere to.
Most notably you must first obtain a Return Authorization number from customer service, also note that they may charge a 10% restocking fee.
Cost and Price Plans
The Top Heat space heater sells for $49.95 for one unit in the Alpha package. However the company offers discounts for bulk orders.
Competitors and Alternatives
The Vornado AVH10 Vortex Heater is one popular option.
This efficient but powerful heater is a New York Times top pick and an Amazon’s choice selection. It has the latest safety & comfort features and is reasonably priced as well.
Is the TopHeat Space Heater worth it?
When it comes to space heaters, we believe that going with a reliable brand is the right move. Space heaters can be a fire risk and you don’t want to take any chance with an inferior product.
There are also many red flags for Top Heat, from the misleading claims on their website to the similarities to known scam products.
This is why we’d recommend avoiding this product and going with something that has a detailed spec list, a proven warranty, and a fair return policy.
If you have any experience with the Top Heat Portable Heater, please leave your reviews below.
See Also: How to Choose the Right Type of Space Heater
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Top Heat Portable Heater Customer Reviews
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Doesn't work
Garbage, a scam, don’t buy them.
Do not buy
Do not buy this product. You will feel like a fool...
Doesn’t work as well as advertised.
I purchased 2 Top Heat devices and found they didn’t stand up to expectations. I have sent 2 emails to return the items and no response to either. Most unsatisfactory way to do business.
Review of Topheat
Do Not Buy!
Top Heat Is A Scam Company
I bought 2 heaters when I tried them they would not stay plugged in and kept falling to the floor hot with the potential to start a fire. When I tried calling they didn’t answer and went to voicemail I email them as well with No response. So now I’m stuck with junk and out of my money. Do not buy anything from them.
My problem also!
Fraud/Scam
If I could give no stars I would.. you pay and NEVER receive. You call in many times... " it shipped " it NEVER shipped now I need a refund after 4 months of waiting.. winter is almost over I wanted for winter not summer...
I should have checked before buying!
I am trying to return the 2 heaters but the customer service phone contact first said there was a high volume of calls, then said there was a 3-minute wait.
Then the message came on that they "cannot take your call." I called within their stated hours. The manual was alarming in its reference to the many potential dangers and it seems like this product is a fire hazard waiting to happen.
Don't Buy!!!
This product is terrible! It doesn't firmly plug in and after 2 uses the buttons all caved in. I sent several emails to costumer service and they never responded.
I called to return it and found out I have to pay for shipping in though the item is a cheap product and broke on me! Do not buy this!!!!
recieved a broken heater, no return
Do not waste $$. Will cost $20 to return
I purchased 2 of these. While they do heat, their design is defective and dangerous. When you plug them in there is no support on the bottom to balance them in the outlet. They tilt becoming partially unplugged and expose the prongs. In some cases they fall from the outlet which could be a fire hazard.
The company refunded my purchase after 3 calls and several emails. They do not respond to the emails they told me. Their return address on their website has the incorrect zip code making returns difficult. A savvy postal employee figured this out. Also, the non refundable postal fee is more than $20.
You are lucky to have gotten any refund, most of us got none!
A Pile Of Junk
Hard NOT to use offensive language. Bought this supposedly at 50% off and free shipping. It is a pile of junk. Upon setting it up, it stopped generating heat after the first 3 minutes when I had set it for 5 hours.
It did not change the temperature in my small kitchen at all. You can tell by the very broken language of the directions that it is from a foreign country. It does not work at all!
TOP HEAT SCAM
I was planning on buying but though I would read the reviews and this is really crazy. Am glad I did this first.
Do not order this scam
I'm beyond angry! I ordered several heaters in the beginning of Nov. When I call to find out where my order is, I'm told it will arrive within 4 to 5 business days.
When I email them, I get a return email stating it is not a real email account! This is a scam! I will be giving my opinion of this company on every social media site out there, and I will be reporting them to the BBB!
Junk product
I ordered three of these through Alpha heaters which are the exact same advertisement and same product. Please note that theirs is plugged in sitting on the floor. I could not get a single plug in my house to hold one of these up. They have to be propped up.
And in addition if you plug it into an extension cord you can lay it down upside down sideways anyway you want and it does not ever shut off. They caution you not to leave the room when it is operating nor sleep while it is operating.
They claim to be an American company but the product is made in China. I kept it plugged up in a regular room a 10 x 12 for 4 hours and it never raised the temperature in the room.
It is a piece of garbage and they say if you return it they may or may not receive it. I think they are totally a scam and they are using different business names to sell the product and not be caught. Do not waste your money!
I ordered several heaters in the beginning of Nov. Every email I have sent, asking where my order is, is sent back as mailer demon because this is not a valid email! Then when I call, I'm told 4 to 5 days it will arrive.... still nothing! I'm so furious
I purchased this last year and I am still so angry. Most of us are stuck with these cheap pieces of plastic which are equivalent to a plastic Dollar Store toy which we paid at least seventy some dollars, and no refund.
I am still so irate when I find reviews with the same complaints over and over and nothing being done. I don't know, but I would like to take this injustice further. It may seem like a small amount to people, but that much is a lot for me and when I see SO MANY other people with the same problem, I feel so something should be done
Thank you. Your review prevented me from making the mistake of purchasing this! I'm grateful and very sorry for what that company put you through.
The heater doesn't work
I finally received my little heater. Note that the packaging was very flimsy, not double boxed which would be more normal. The heater is defective; it just doesn't turn on at all.
When I called the company, they did send me the return authorization number. I have to pack this heater up and return it to them at my expense. Then I call them with a tracking number and supposedly they will process my refund. It will be interesting to see if I get it.
You won't receive it
Wow
I ordered one and then I read these reviews 15 minutes after I ordered it. I called PayPal and told them I wanted to cancel the order. I also emailed the company saying I wanted to cancel the order. PayPal says they will put the money back on my credit card I hope that happens.