PhotoStick Omni Reviews

In February 2023 I purchased the 256GB Omni Photo Stick. The first one did not work and after a lot of frustration trying to work with the company, the company sent me a second one.

I downloaded photos from a old computer, then my cell phone, then a new computer. I checked it all. I was happy with how it worked except that it was suppose to skip the duplicates. Later customer service told me the skip feature only works when used on a computer. I gave the old computer away.

In October 2023 I wanted to add newer photos from my phone to the photo stick. The Photo stick would not load any of the photos or movies that had been saved to it. After working back and forth with customer service I was told that the photostick drive is corrupted.

They suggested formatting the stick and reinstalling the program and starting all over again! Everything I had worked on for hours was lost. The product does not do what it say it will do. Why would I want to keep a product that does not work, and spend time to try and save my photos to a product that can't even last 8 months. I asked for a refund. They sent me a link to download the return paper work with a RA#.

I returned the photostick following their instructions. Ihad to go to the post office and pay to return it. I received no credit. When I inquired about i, t I received an email from Rhonda Menard that they received my return. They only offer a 30 day refund with no questions asked. They are unable to process a refund due to the delay in my return. Kind regards, Rhonda.

I can't get back photos that I have now lost from the old computer I had saved, because it does not exist. I am so upset that I spent that much money on this product and all the time, to have lost my photos. I kept the photostick in it's original case that it came in. I have no idea how it could have become corrupted.

You would think the company would stand behind their product, but I guess not. Let's you now what kind of a company they are. I gave this product one star only because it does not let me rate it as a 0 stars. Such wasted time, money and lost memories with this company and their product. why did they have me bother to return it???????????

I was sent the 1st one and it had a bad drive per the tech I spoke to, they sent a second one. It also did not work and did not recognize my phone/computer or anything I tried. When I tried to get my money back I was told so sorry we only take returns for 30 days.

Very Dissatisfied with their product and customer service people. Do not order these they don't work!

KRG. 9/25/2023

The stick will backup your pictures but I found it took hours to do this and I had 3000 pictures, so it takes a lot more than minutes to backup. The eliminating of duplicates works for a pc but I have found no file to do it with a tablet or phone. I feel that a regular usb stick can do the same at a lot less money, so my opinion is that it is overpriced for what it does

Ordered PhotoStick 128GB. Immediately followed instruction to just 'plug it in and click OK'. Nothing. Never showed up in Finder (Mac). Never activated or was able to be found in search - all it did was eat my $99 and Customer Service was no help at all, basically blamed User Error. I did some more homework online to try and troubleshoot, to no avail.

Tried loading multiple times. hard to find on a windows 11 laptop in file explorer. Does not load or install correctly. Was able to run it 2 out of 50 times to get photos. it promptly crashed. It also tried to direct me to a website that was blacklisted as having malicious malware.

Absolute piece of garbage. Don't buy one of these. I have tried under multiple platforms and computers to get the software to respond to the stick. Complete waste of time and money. Customer Care is nothing to these people. DO NOT WASTE YOUR MONEY ON PHOTO STICK.

The features looked great so I ordered it. Downloaded the app as instructed and started reading how to use it. After reading the instructions I never took it out of its package. Instructions were confusing and more involved than believe is "ease of use". Trying to return it now but I'm not optimistic I'll ever see my money again. They make you send them an email to request instructions on how to return. No response yet. Other things I didn't like:

1. They ship DHL to a post office and then the post office delivers it to you. What companies still use DHL? Should have seen this red flag sooner.

2. It took over a week to finally get what I ordered.

3. Be prepared to have your e-mail flooded with spam. I have now unsubscribed from 22 different "companies" all of which originate from Thephotostick.

Don't buy.

This photostick requires that you download an app in order for it to work. The app is terrible. The photos on the photostick were all corrupted; nothing was transferred over. The return is even worse. They don’t reply to your email after multiple messages and concerns.

The only thing that was positive was it arrived in the mail box within 3 days. There are no phone number to contact for a refund. The one they have is a recording. It’s a great concept but fell short on the promises.

Do not buy this product for it will give you a headache to try to get your money back.

Disappointed,

Thuy Dong

Milton, DE

Don't buy the photostick Omni, they do not work. I have been trying for 4 days to get them to work. With the special to buy 2, the money exchange to Canadian $,tax, duty at border, they cost me almost $500.00 AND NEITHER ONE WILL WORK ON MY 1 YEAR OLD ACER WITH WINDOWS 11, DON"T BUY!

It does not work, returned for refund, hope that this works.

Have tried 4 times to return a non-working Photostick Omni by sending an email to the address on their website. No response to date and so far technical support supplied by Photostick Omni has costed me $55 plus the cost of purchase.

Rogers Holt

Have the PhotoStick mobile. First one didn’t work at all. Was sent a replacement that did work but took hours to download. Now it crashes every time and downloads from the cloud instead of just the phone. Facebook should not allow them to sell on their site. Total piece of junk. The good reviews are fake. Had to give it one star or I couldn’t post but it deserves none.

I was very excited about this product until I received it and used it. I used it on a fully charged phone. It had drained my battery 3 times and had not finished downloading my pictures. It takes forever on a phone. It does not store the photos from the phone in folders. It just makes one big folder with the pictures in random order. Big mess.

My laptop is a windows 10 with S mode. It will not work on devices that run on Microsoft S mode. The only plus was it did work well on my PC that had windows 10. It was fairly fast and there is an option to keep the pictures in folders.

I think because I was only happy with the way it worked on one device it is way overpriced Would not buy again. There is a reason they don't have customer reviews on their website. LOL

This device is extremely slow. I had it plugged into my iPhone for 1 and 1/2 hours and it was only 16% downloaded and I only had 50GB of photos and videos on my phone. At this rate it would have taken approx. 10 hours to download my photos and videos. Total waste of time. I tried it on both my phone and my wife's phone. Same thing. I returned them the next day. Don't waste your time.

ordered the photo stick, the type with type with two different ends, one for iPhone and one for computer. receive two orders with two sticks in each order of sticks for computer, did not receive one for iPhone. these were just in a package with no order number.

would like to return both orders for exchange for correct order of a photo stick the has an end for iPhone and computer on one stick.

can't talk directly with company ( no phone number)

My first Photo Stick didn't work at all. I ordered the one I have now a couple of years later. This one worked fine the first time I used it, except it picked up ads and all. Well, I figured out how to fix that (I think). But I have more JPEG photos on my computer now and it wont down load them. I get a bunch of words and numbers but no photos.

Total fraud. This company took advantage of my handicap to cheat me thoroughly. No stars--there should be a minus.

Bought some months ago, plugged it into PC it proceeded to print every picture every advert and even the contents of the dustbin. I then restored it to factory condition selected what I wanted it to collect , it ran for ten minutes and stopped and has since refused to do anything. I emailed the company a couple of times but got no replies. So just more hyped up US rubbish. Disappointed , but not surprised. D.Huson.

I never received it after waiting nearly 2 months

It is a scam! Sally

I purchased a Photo Stick on 1st April 2020,paid for

it and to date I haven't received it.

As far as I am concerned it's a fraud.

I WARN EVERYBODY NOT TO BUY IT!