Xtra-PC, found online at Xtra-PC.com, is a new product that promises it can bring an old laptop or computer “back to life,” saving customers from having to buy a brand new one whenever they begin to have problems.
How Does It Work?
Most people are aware that there are a variety of issues that can affect your computer, making it function slower and less reliably, and that all computers eventually begin to have problems just due to their age which makes it frustrating or even impossible to use them for all of your computer needs.
But Xtra-PC says this doesn’t mean that you should just automatically give up these old computers. Instead, you can use their special flash drive which insets into an available USB port on your PC in order to bypass your old, slow Windows operating system and instead uses a Linux system to “make your PC into a blazing fast, high performance PC with a new, simple to use, operating system that has the familiar look and feel of your Windows PC.”
This company says that this product will even work with missing or faulty hard drives, and since it works off a USB, your existing computer and files will not be altered at all. That being said, this product does have a long list of system requirements in order to be able to use this product – customers should refer to their website to see if their computer meets these.
The Xtra-PC website repeats over and over that their goal is to provide people with a way to “fix” an only laptop or computer for just $25, but the truth is that their Xtra-PC Basic is the only item they have priced at $24.99 and it only offers 8GB of storage. In order to get much more significant storage and speed, you’ll need to upgrade to one of their more expensive USBs, which are priced between $34.99 and $79.99, depending on what kinds of features or storage you are looking for.
Their website does say that customers are able to return their purchase within 30 days of the date of the original shipment. Customers must include their order number, name and email of person who bought Xtra-PC, and shipping address in their package when they return this product, otherwise it will not be accepted for return and customers will not be able to receive their refund. In addition, all returns must be in original condition with all original parts and packaging.
It is important to know that this company stays strict to this window of time for returns. Your product must be physically returned within 30 days of the original shipment date – not the delivery date – otherwise you will not be able to receive a refund, regardless of the circumstances that delayed your return. The website even says that if your product is delivered more than 30 days after the original date of shipment that automatically means that you have no opportunity for return. Customers will want to take this strict policy into consideration when they make their purchase.
Customer Service Contact Info
Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by email at [email protected]
It appears that there are some people pointing out that Linux is an open source operating system, so technically it is free to download and install yourself. But the Xtra-PC is not designed for people who are incredibly technically savvy and informed, it is designed for the average computer user who would have serious difficulty undertaking that kind of a project.
As for average computer users who have actually attempted to use the Xtra-PC to get new life out of an old laptop or computer, they seem pretty happy with this product all around, describing it as easy to install and use, following through on its promises of simpler and faster operating, and being relatively inexpensive for what it accomplishes.
All-in-all, it seems as though this product is a good choice for people who want an older computer or laptop to be able to perform the most basic – and most popular – actions of computers, and since they provide a 30 day Refund Policy, even though it is strict, many customers can feel comfortable trying this product for themselves before making a final decision.
Competitors and Alternatives?
As mentioned above, Linux is an open source operating system and there are various ways to get it installed on your computer so it can be used, however Xtra-PC does seem to have gone the extra mile to ensure the process is as simple as possible.
If you have experience with this company or their products, please leave your Xtra-PC reviews below.
You May Also Be Interested In
53 ‘Xtra-PC’ Reviews
Shipping is not done as they state, and the tracking site they tell you to use will only give you the same message it did on the day the order was made. I makes me wonder if I ever get the product will be just a scam same as their shipping and tracking.
I installed Xtra PC on my old computer following all provided instructions. After I did so, most of my files were no longer available. I contacted tech support and after describing my symptoms, Xtra pc tech support told me my computer was running on a Linux system (!?!) which was news to me but, whatever.
The tech told me to ask for a refund. I have asked for a refund about 5 times now and get no reply. There is no phone number to call. I never received an itemized invoice with purchase confirmation info and have not heard back from the company in two weeks. Meanwhile they have clearly sold my contact info to other companies and I have been inundated with product offerings that I'm not interested in.
I had high hopes for this xtra pc product but it just doesn't work as advertised.
Support is virtually non-existent.
I believe this Product is a SCAM, SCAM
I ordered mine 1 month ago and NOT heard anything from them, customer support is a robot , no one responses,
I think it's a few IT guys who made this up and fooled us, I should have known better to check review before sending them 89 US $$$. BUYERS BE AWARE, YOU MAY NEVER RECEIVE THIS PRODUCT, because I believe it really doesn't exist
very unhappy customer
Well that was a waste of money .
if it looks to be to good to be true , its because its not .
I'm reasonably happy with this product. It works fine for me. I was having some issues in the beginning. However, I was eventually able to install it to work to my satisfaction. I actually was able to install it on my Mac which I already had windows installed through Parallel Desktop. It actually increased the speed of my computer much faster than it did for Windows OS. Most of the same programs I've been using on Windows OS is much better and it's basically running the same or a little better than my Mac. If I want to switch back to Windows OS I can do so. Of course you have to know what you are doing with it and you most definitely have to have a lot of patience.
It is a shame that scams like this take advantage of a very good OS "Linux" which has many good variants which can be customized to act much like Microsoft OS with not much effort. I personally use the Ubuntu Gnome setup which closely resembles some of the older Windows versions
when i received my device i was happy until i plug it to my old computer and it did nothing I had it check and it was a just a peice of plastic and it was suppost to have been made in the USA but under the little lable it was made in CHINA and I can not get hold of the one's the advertise it on TV
Have used Xtra-PC for a few months now and it was reasonably easy to set up. I can access the internet, also some of my Word Excel files, but not pictures or videos.
Forget the programs you may have, these just cannot be opened.
I can access my email but not web pages. I can write and print letters and forms. It loads quire quickly and allows some work, but as stated in the title, is ain't brilliant. So, I have given the old computer to the kids to play about with and paid out for a new PC.
Recommendation, I wish I had not wasted my money. Score out of 5...2
I got the Xtra PC in the mail and it took almost two weeks to get to Canada. I spend hours trying to get it set up but it didn't work. I only ended up getting the unit to show the Linux Screen and a flashing cursor. I was pretty disappointed with the product. The packaging says made in usa but the Sans usb stick says made in China. Something is going on here !!
Just received my order today. Luckily I read all of these reviews prior to opening the package. It will be sent back tomorrow.
It installed a whole operating system. It installed a different browser (Firefox) which I didn't want. It installed a new email account which I didn't want. I could not for the life of me figure out how to open my file folder (I tried for an hour). It completely did away with my toolbox, so if you want a toolbox at the bottom of your screen you won't have one.
Allegedly your videos load 10 times faster, hell, I couldn't even find my videos.
Listen folks, I bought the middle one,(16 gb) because they claim it's even faster,(blazing fast
Will not use this device at all. I successfully installed it, but you have to use a different browser and install a completely email address and internet codes. Not what I had in mind will not use it after I paid good money for it. So sorry i let this get in my head.Joanna
I wrote something earlier on the Xtra-PC page, but it hasn't shown up on the reviews. What I said in that review was that I wasn't happy with the Xtra-PC because it didn't increase my computer speed nor did it even affect my Windows program, which I thought it would. It actually runs an entirely different operating system (Linux) which means that I have to push one of the F or Esc buttons as soon as my computer turns on (and push some arrow buttons too), which allows it to boot from that program, not Windows. Since I'm not really computer savvy, I don't know how to use the Linux system and therefore can not take advantage of the benefits that it might have. Also I think that Linux is an Open Source system, which means, that it's free to anyone who wants to use it (I think, but I may be wrong). I only bought the least expensive product and I'm glad that I did because it was still a lot of money to spend on something that really isn't helping my computer speed.
I bought the EXTRA PC PRO cannot download it... When I try all I can get is (Invalid Signature) and I am unable to go any futher...No matter what I do , my computer will NOT go past the invalid signature... SO, I give it a rating of "O" a total waste of money...