The Bradford Exchange Reviews

I would give it a zero if that were possible! I ordered a ring for my wife for our 25th anniversary that was on July 3rd. It was NOT a custom designed ring but needed only to engrave our first names on the ring. I gave them several days prior to July 3. As of today, July 7, I have not received it. When I contacted them, they replied this was a custom item and would take time. They gave me no estimate of when it would be shipped. I contacted them for status and received notice it would be shipped between July 10-17!!! Ridiculous! I warn anyone considering buying from them to give them several weeks to ship the order. I’ll never use them again!