StarScope Monocular Reviews

StarScope Monocular
( 64 reviews )

StarScope Monocular Customer Reviews

  • Sort Reviews By:

Kept my money after products returned
September 8, 2022

would rate at zero if possible!

Customer Service is horrendous. Continually receive stock answers on the email. Couldn't get an address to return, finally returned and have not received a refund even though I have documented proof it was received by them. Over two weeks, no refund rec'd and they want proof it was sent....which I provided, now, no communication from them.

PaulCunningham September 28, 2022

They are a scam

Poor Everything At Original Site
August 23, 2022

Poor Poor Customer Service, I was told final price was $80.59 only to be charged $138.98 and replied with we do not have your order, funny I was billed by credit card company.

Sent invoice to them with jacked price, I was offered two discounts for ordering now. I kept sending e-mails for my credit and no reply and when I really looked at them, I was like this is just a small binocular nothing special and not what they showed on video.

It's FRAUD folks DO NOT ORDER. I still have not gotten a refund...

No STAR Here
August 9, 2022

Advertised guaranteed delivery by 24th of December. Processed

$175.91 immediately on December 9th. No package arrived by the 25th of December. Sent an immediate request for cancellation. These were gifts and the terrible disappointment created please refund money, and we scrambled for gifts. Mid-January package dropped on the doorstep. Weeks after Christmas...Weeks after a request for cancellation.

The company still uses an autoresponder and has yet to refund our money. Photos with full information are provided for the company to process the return. Integrity and trust continue to be compromised by a lack of honor.

This review has nothing to do with the quality of the product, it has everything to do with Starscope did not deliver on time as promised. Leaving me the impression that it was an intentional push for monies. I am still waiting for my refund.

Save Your Money
August 7, 2022

I purchased two starscopes...Neither work as advertised, no zoom and only about 5 power. SAVE YOUR MONEY!

Do not purchase.
July 25, 2022

Do not purchase. This company will take you for a ride. I ordered 2 monoculars that arrived without the pouched and tripods that were advertised. I have contacted the company many times but with no success. This firm should be investigated for false representation.

Do not Purchase!!!!
July 24, 2022
Absolute garbage, do not make the mistake of purchasing... No tripod arrived either, I didn't bother following up just binned the product... My mistake for not reading the reviews prior!!

Junk!!!!!! Enough said!
July 2, 2022
This product should be delivered on a box of Cracker Jacks ! Absolutely terrible!!!!!!

VincentMorales July 24, 2022

Ordered and Paid for the items on the 4th of July, day's ago along with the adjustable stand, haven't got the products as of the 24th of July. Went to my bank, they are investigating for fraud.

Cheap low quality glass
June 16, 2022
Barely worth the price, not high quality, if you have some bucks to waste you can buy it and be disappointed.

Does not magnify as advertised.
June 15, 2022
A cheap pair of binoculars works much better.

Don't buy.
June 14, 2022
Worst customer service ever.

NO info how to return after contack
June 5, 2022
I give them 1/2 if I could, been trying to return since the day I received it 7 weeks ago. all I have gotten was 3 e-mail about backup in the supply, 2 with % off offers and 1 with links to other products they sell. no info on how to return. Do not fall for the ads they are no why what they advertise.

It's a scam
May 23, 2022
This is a scam. I ordered two of them earlier in the year for the half price offer. When I got the order it came from China with some other scope, no phone mount, no nothing else. I wrote to the company in China and as of yet have got no reply. Starscope Monocular has not replied to my emails either.

AlfonsoBlanco June 24, 2022

I ordered a Starscope Monocular. I returned it and trying to get my money back and these people stole my money. Never got my refund back.

this is a scam
May 23, 2022
this is a scam do NOT order, they do not even have humans answering the phone and do not return calls.

Absolutely the Worst Product and Service
May 12, 2022
I agree with former reviews: this is the worst product and customer service I have ever experienced. I don't want to give them even one star. It is impossible to get a response to emails requesting return. I get repeated "canned" responses that say my issue is of the utmost importance and they are working on it. I have received more than 30 such replies. I suppose this is a lost cause now, but if you know of a recourse, please post that information.

Biggest rip off ever, don't fall for it, all of the reviews are paid actors.
May 12, 2022

Don't fall for this company, it is a scam, my son's $6 binoculars pick up better than these. They give you gals advertisement on how well they magnify, once you get them in and find out it is a pure rip off, they don't give you your money back like they say. We bought three of them for the ranch, for the hunters to look at the game. The WORST monocular i've ever seen. We've been fighting for a refund for almost a year, please do not fall for this scam, you will regret it.

Dr.Chopper May 12, 2022

So many dissatisfied customers, should be a class act lawsuit.

April 27, 2022
Total waste of money.

Total garbage not worth as a kid's toy either
March 28, 2022

Too bad I was not able to give it -75 stars. There is no zoom in and out, just some poor magnification which is not even 3x in my opinion.

I went through a bit or a process getting my money back minus shipping cost and minus shipping the item back. I even ordered two of them, one to give out as a present but it would have been too embarrassing even to give it to someone for free.

It is beyond my comprehension that anyone can give it more than 1 star.

This is a piece of garbage. Don't waste your money.
February 11, 2022

First off this company isn't in tune with the truth in advertising statutes. To watch their television commercials you'd think you're buying something from the Star Trek TNG era. I've tested this piece of crap and the best I've been able to see is just over 2x, not the 10-12x they claim.

Total thievery. Took my money and never shipped
February 8, 2022

Ordered 11/25/2021. Now 2/8/2022. Never received. They say in transit since 12/7. No response to any attempt to communicate. Total rip-off. I have disputed with credit card company...

This might be a scam
January 22, 2022

Not as advertised. Does not zoom or give me the option to return and get my money refunded.