StarScope Monocular Reviews

StarScope Monocular Customer Reviews
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Kept my money after products returned
would rate at zero if possible!
Customer Service is horrendous. Continually receive stock answers on the email. Couldn't get an address to return, finally returned and have not received a refund even though I have documented proof it was received by them. Over two weeks, no refund rec'd and they want proof it was sent....which I provided, now, no communication from them.
Poor Everything At Original Site
Poor Poor Customer Service, I was told final price was $80.59 only to be charged $138.98 and replied with we do not have your order, funny I was billed by credit card company.
Sent invoice to them with jacked price, I was offered two discounts for ordering now. I kept sending e-mails for my credit and no reply and when I really looked at them, I was like this is just a small binocular nothing special and not what they showed on video.
It's FRAUD folks DO NOT ORDER. I still have not gotten a refund...
No STAR Here
Advertised guaranteed delivery by 24th of December. Processed
$175.91 immediately on December 9th. No package arrived by the 25th of December. Sent an immediate request for cancellation. These were gifts and the terrible disappointment created please refund money, and we scrambled for gifts. Mid-January package dropped on the doorstep. Weeks after Christmas...Weeks after a request for cancellation.
The company still uses an autoresponder and has yet to refund our money. Photos with full information are provided for the company to process the return. Integrity and trust continue to be compromised by a lack of honor.
This review has nothing to do with the quality of the product, it has everything to do with Starscope did not deliver on time as promised. Leaving me the impression that it was an intentional push for monies. I am still waiting for my refund.
Save Your Money
I purchased two starscopes...Neither work as advertised, no zoom and only about 5 power. SAVE YOUR MONEY!
Do not purchase.
Do not purchase. This company will take you for a ride. I ordered 2 monoculars that arrived without the pouched and tripods that were advertised. I have contacted the company many times but with no success. This firm should be investigated for false representation.
Do not Purchase!!!!
Junk!!!!!! Enough said!
Ordered and Paid for the items on the 4th of July, day's ago along with the adjustable stand, haven't got the products as of the 24th of July. Went to my bank, they are investigating for fraud.
Cheap low quality glass
Does not magnify as advertised.
Don't buy.
NO info how to return after contack
It's a scam
I ordered a Starscope Monocular. I returned it and trying to get my money back and these people stole my money. Never got my refund back.
this is a scam
Absolutely the Worst Product and Service
Biggest rip off ever, don't fall for it, all of the reviews are paid actors.
Don't fall for this company, it is a scam, my son's $6 binoculars pick up better than these. They give you gals advertisement on how well they magnify, once you get them in and find out it is a pure rip off, they don't give you your money back like they say. We bought three of them for the ranch, for the hunters to look at the game. The WORST monocular i've ever seen. We've been fighting for a refund for almost a year, please do not fall for this scam, you will regret it.
So many dissatisfied customers, should be a class act lawsuit.
RIP OFF
Total garbage not worth as a kid's toy either
Too bad I was not able to give it -75 stars. There is no zoom in and out, just some poor magnification which is not even 3x in my opinion.
I went through a bit or a process getting my money back minus shipping cost and minus shipping the item back. I even ordered two of them, one to give out as a present but it would have been too embarrassing even to give it to someone for free.
It is beyond my comprehension that anyone can give it more than 1 star.
This is a piece of garbage. Don't waste your money.
First off this company isn't in tune with the truth in advertising statutes. To watch their television commercials you'd think you're buying something from the Star Trek TNG era. I've tested this piece of crap and the best I've been able to see is just over 2x, not the 10-12x they claim.
Total thievery. Took my money and never shipped
Ordered 11/25/2021. Now 2/8/2022. Never received. They say in transit since 12/7. No response to any attempt to communicate. Total rip-off. I have disputed with credit card company...
This might be a scam
Not as advertised. Does not zoom or give me the option to return and get my money refunded.
They are a scam