PropertyRecord.com Reviews

Absolutely unacceptable. This service feels like a complete scam. I signed up for what was advertised as a simple $1.00 trial for county data. The information provided was nowhere near what was promised, so I attempted to cancel immediately. The website led me in circles, and by the next morning, I discovered an unauthorized $5.00 charge for an “additional service” I had never requested.

I finally reached “Kevin” in Customer Support the following afternoon. He located my “account,” claimed the $5.00 was for some kind of “bundle package,” and even admitted it might have been a system error. He assured me that he had closed the account, processed a $5.00 refund, and provided me with a confirmation number.

It has now been over a month, and no refund has ever been issued.

This company takes money without authorization, provides substandard data, and fails to honor its own refund promises. Consumers deserve better than this kind of deceptive and unprofessional behavior.

Yep, Scam. I requested a property report. I thought I was using my county website for this info, but somehow I was transferred to this website and was initially changed a few times for a single report.

Now, a month later, I got another charge! For what?! Why! Thankfully, I was able to log back in the website, use the chat feature, and type "request refund," which atomically kicked off a refund process. Fingers crossed that I will actually get a refund.

Scam beyond belief. I went online to mason county (wa) to locate a calendar pick up schedule. Took me forever to find it. Saw a line that asked me for a dollar. I clicked off of that page..

Will write a letter to mason county garbage about this. Plus will have my back remove this $5 fee I was levied. Cheaters, liars, scammers everywhere. P. Carter 10/6/2025 a.M.

idden, Recurring Charges: They lure you in with a small initial charge (like $1 or a few dollars). What they don't make clear is that this often signs you up for monthly recurring charges (e.g., $20 or $30 per month). These are often hidden deep in their terms, and many users don't realize they're being charged until much later.

No Notifications or Receipts: For 14 months, I was charged by PropertyRecord.com, and I never received a single email notification or receipt for any of these monthly charges. This is a huge red flag. Without any communication, it's impossible to know you're being billed for a service you aren't using.

Extremely Difficult to Get a Full Refund: When I finally discovered these charges and called them, the agent only agreed to refund me for 12 out of the 14 months. They claimed there's a "maximum refund" policy, which is outrageous when no service was used and no notifications were sent. It's incredibly frustrating to fight for money that was taken without your clear consent or knowledge

You are a scam!!!!!!!!!!!!!!! You say you charge a $1 but then you try to charge me $30 on several occasions. Shame on you! I have put it out there you are a scam and I informed the better business that you are a scam!!!!!!!!!!!!!!!!!!!

Beware of this site. Like others, I opted for a one-time search for $1.00. I never agreed to a subscription and within a short time I was charged $30.00, which was posted as a recurring debit. I contacted my credit union while it was still pending and they offered to dispute it if it posted.

Well, it did post and I contacted Propertyrecord.com and informed them of the unauthorized charge and that I never agreed to a subscription. I informed them that a dispute was forthcoming. They said it was probably an inadvertent selection made during checkout and immediately closed my account.

The representative promised that I would be refunded the $30.00. I was given a confirmation number. I saved the transcript from the online chat in the event that they do not issue the refund, as promised. I subsequently received an email confirmation concurring with the cancellation and refund information.

I will give it a week and if the refund doesn't post, then I will turn it over to the Credit Union for further action. Needless to say, their business practices are questionable. Be advised and use caution before falling into their trap.