PropertyRecord.com Reviews

PropertyRecord.com
( 608 reviews )

PropertyRecord.com Customer Reviews

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IT'S A SCAM!!!
April 18, 2025

You are a scam!!!!!!!!!!!!!!! You say you charge a $1 but then you try to charge me $30 on several occasions. Shame on you! I have put it out there you are a scam and I informed the better business that you are a scam!!!!!!!!!!!!!!!!!!!

Beware!
April 9, 2025

Beware of this site. Like others, I opted for a one-time search for $1.00. I never agreed to a subscription and within a short time I was charged $30.00, which was posted as a recurring debit. I contacted my credit union while it was still pending and they offered to dispute it if it posted.

Well, it did post and I contacted Propertyrecord.com and informed them of the unauthorized charge and that I never agreed to a subscription. I informed them that a dispute was forthcoming. They said it was probably an inadvertent selection made during checkout and immediately closed my account.

The representative promised that I would be refunded the $30.00. I was given a confirmation number. I saved the transcript from the online chat in the event that they do not issue the refund, as promised. I subsequently received an email confirmation concurring with the cancellation and refund information.

I will give it a week and if the refund doesn't post, then I will turn it over to the Credit Union for further action. Needless to say, their business practices are questionable. Be advised and use caution before falling into their trap.

SCAM for sure
March 18, 2025
Same as most comments here. Not sure when or how I got on the propertyrecords.com 'subscription' list, but I call their number and the first words out of the rep's mouth was 'would you like to close your account?'. Hah, yes please. SCAM

Don't be stupid like me!!
February 26, 2025
negative 10 ! I signed up in July of 24, for 1 dollar to get a property report, they say I had to cancel the service within 3 days or they assume that I want to get the monthly service which is 9.95 per month... so I canceled and they got me for 8 mo. x 9.95 = $79.60 before I saw the charges on my bill.

FranHarris April 08, 2025

The same thing has happened to me. I signed up to get a single property record and did not sign up for the monthly service. I have been charged $30 for two months ($60).

Scam!!
February 21, 2025
This is a scam. I thought I was purchasing a one time search but they charged my account monthly at $30 a crack. So I was charged $60. I NEVER signed up for a subscription package. When I contacted them by email, they did respond immediately and said they refunded my $30 and closed my account, however, I haven’t seen the refund yet. When I asked them to mail a check instead, they said my account was already closed. They pretend to be really responsive and helpful but they actually hope you don’t notice you’re being scammed. Plus, a lot of the information on my report was totally incorrect. Don’t be fooled, they know exactly what they’re doing.

FranHarris April 08, 2025

I called, and they closed the account and said they would refund me $30. Just think how much they are making off $30 errors.

scam
February 15, 2025
Their website looked like the county website I was trying to access. I needed a copy of my property tax report, the site charged me $1, then asked for $30 to allow me to access the record. At that point, I realized I'd been scammed and declined that charge. They have now attempted to charge my credit card $30 twice. My credit union declined the changes and the fraud department called me. Now, while I'm on vacation, my credit card has been cancelled due to the fraudulent charges. I am very unhappy. They purposefully made their site look like an official government website. I would give them negative stars if I could.

FranHarris April 08, 2025

I agree. It is a scam.

Refund Honored
January 14, 2025
After receiving two $30.00 charges to my credit card, I Googled PropertyRecord as I couldn't remember ever using their services. Reading some of the one star customer negative reviews I anticipated having to contacting Visa to contest the payments and then going through all the hassle of replacing the account number. I saw one response from PropertyRecord saying they would offer a refund if contacted. So, I email their support address explaining that I didn't remember using their service and asked for refunds expecting to get the run-around. The opposite was true, they exceeded my expectations. It turned out my estate attorney had contacted then on my behalf, using my credit card to research a property issue. When informed of this I agreed to the first charge. When I checked my credit card account billing, I saw that both charges had been refunded.

Property Record is a scam
October 3, 2024
I authorized 1 report for $1.00. -Never authorized anything else. Received credit card statement with a $30.00 charge from them.

JimSheridan October 29, 2024

I did the same thing. I just called to contest the $30 charge and got it refunded. I agree that this site is a scam and I won't be using them again.

MatthewAllard February 24, 2025

Exactly the same thing happened to me. I don't know how to contact them for a refund. Really frustrated by this. They lure you in and then slap you with a $30.00 fee.

MatthewAllard February 24, 2025

Update: I just found this information online on how to cancel the account. Customer service was very responsive and helpful. I don't think it's a scam, but it isn't very clearly explained when I did my one transaction.

To cancel your PropertyRecord.com account, you can follow these steps:

PropertyRadar

Contact PropertyRecord.com at [email protected] or call 1-877-371-8699.

Access to your account will be suspended and your account cancelled within seven business days of their receipt of your notice of termination.

Quick and reliable
April 25, 2024
Did research on a property with them. Found out a lot of great information on the property and previous owners. Wonderful website. Had questions and the answered and responded quickly. Wonderful people.

Tons of information
April 22, 2024

This is a very comprehensive and detailed informative report. I was looking for a current property tax bill, and that was not in this report but the information provided was way more than I thought it would have. Very interesting and informative to be sure!

Great Service
April 20, 2024

This was my first time using the site and when they checked in with me to see if I found everything I need I said I didn’t.

They said they would contact a few people to see if they could find what I needed. What a nice reply.

I definitely recommend this site.

Great customer service.
April 17, 2024
I got a detailed report of all pertinent information for the house I'm buying. They contacted me to make sure I got what I needed and I told them I did not get the specific detail I had originally hoped to get so they went and found that detail and emailed it to me within a couple hours! Very diligent. Good customer service. You are dealing with people and not a bot or algorithm.

Worth(Home & Land) and previous owners
April 4, 2024
I was looking for accurate info on my home and land and who better to get it from but the State records. As far as I can tell it's a complete report with more info than I knew. Thank You!

As promise i got the information I needed.
April 4, 2024
The process was so easy and fast. I can appreciate the commutation though email it was nice to know that I didn't have to wait longer than promise. I am thankful for the fast response and how quietly the company give me what I asked for.

Reliable information
March 30, 2024
Easy to navagate this site and find alot of information on the people I searched. Very reliable information. Thank you

Very thankful for quick response
March 19, 2024
I was unable to find what I was looking but they ended up finding exactly what I needed. I am definitely pleased.

Great service
March 15, 2024
Great service. Got back to me within a few hours with the info i was looking for.

BEWARE OF FINE PRINT; $1 NOW $29.95 LATER
February 23, 2024
I found the information needed and agreed to pay $1 however if you don't read the fine print then you will be charged an additional $28.95 later by a third party. The website is misleading making you think you're going to pay only a $1 but if you don't read the fine print and cancel after a few days, they will charge your card again. After calling customer service, they advised my account will be close and my card will not be charged again however I want my money back specifically $28.95 since it's not the payment I initially agreed to. However, I am still waiting for my account will be refunded.

SCAM
February 11, 2024
WATCH OUT - they will give you a report for $1 and then will charge you $28.95 MONTHLY. I caught the charges and raised a complaint, to which they immediately stated they would issue a refund and deactivate my account. However, I have not yet seen the refund nor an email confirmation that my account is closed, and I never received any receipts or agreed to the subsequent charges. Was probably in some fine print. There is NO NEED to pay this much for property records that are probably free if you go to your county RE assessor's website or office.

RCS February 18, 2024

I agree bait and switch. Scam

EdL July 24, 2024

Same here. Fortunately, my credit card issuer rejected the charge, but I ended up closing the card account just to be sure. What a hassle. Scam.

Disappointed
November 6, 2023
Watch out!!! - It says you will be charged $1. I was charged $28.95 - Please be sure there will be no more charges on my Credit Card. If it happens, I will dispute the charges or will close my Card account.

joetoth November 16, 2023

me too .. but I think you get unlimited searches , helpful if you are looking to buy property there and search before you offer