Porch.com is a website that says their goal is to help homeowners not only get access to professionals who are able to help them with their home remodel projects, but also with inspiration and information for those same projects.
According to their website, Porch.com was created as a website that wanted to bring all of the available information on home remodel projects together in one place, so you can get ideas for your projects, find the professionals that are highly rated and can pull them off, and also find information regarding the estimated costs and time line of the project you're envisioning.
How Does Porch.com Work?
Once you've determined what kind of project you are interested in, you can search through professionals in a few different ways. First, you can use their Neighborhood View feature to look at professionals that your neighbors have used and endorsed.
You can also search through professionals by project type and cost, or by filtering through your personal preferences in areas like expertise, service, licensing, credentials, and more.
This website and service is completely free to use when finding inspiration, information, or searching for and contacting professionals for your projects.
Since Porch.com does not charge their members money to use their website, they do not have a Refund Policy. Customers who feel that they may have a reason for wanting a refund from their professional must contact that company and deal with them directly.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints is to do so by phone at 855-549-6019, by email at [email protected], or by submitting them directly to the website.
Third party independent reviewers really love the concept of Porch.com, though there is concern as to how difficult it is to bring together all of them information they are attempting to provide in an accurate way. The belief is that while there may be some issues early on in their launch phase, this company has lots of potential.
Competitors and Alternatives?
There are other websites that do provide feedback and reviews of home care and constructions professionals, like AngiesList.com and Billy.com, but none of them attempt to provide the wide range of information offered by this website.
If you have any experience with Porch.com or their products, please leave your reviews below.
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Porch.com Customer Reviews
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SCAMMERS! I signed up with porch through Ace Hardware. Once I signed up, I started reading the reviews and got scared. I immediately called porch to cancel my account and delete the information I gave them. The next day (today), I’m flooded with calls from people on Angie’s! I had nothing to do with Angie’s! The contractors are telling me that not only did I post my job, I also accepted them, which means they have to pay! I called Angie’s about the fraud/scam, and they said they would delete my account, but there’s still no guarantee porch won’t back on to Angie’s and firm another account, they have my phone, address and email. I’m 70 years old and having a breakdown! Why would anyone do this? Did porch sell my info to Angie’s? I’m lost and scared.
Hot water leak
Gypsy scam web page for their teams use
Scammers, ignore their calls, emails
Beware, they get info from other websites and just call you. then they try to charge $90 for connecting with actual providers. I can do it via yelp...Predatory cookie hunters they are.
I am a contractor, and I was, or I still am with Porch.
This company is not good, I subscribed with Porch because they offered a good future for my company, I enrolled and pay for the subscription and the first day they sent referrals that I never responded because I was very busy.
Finally when I was ready to receive referrals, I start to send texts but never received a response, I was paying for every referral I contacted, when I talked with Porch and explained the situation they told me that in order to get those referrals as first call I needed to pay more with a monthly budget.
I accepted and the first direct call I received they charged me $160.00, and I did not get the job because I was busy, anyway they charged for the call.
When I said that I prefer the texts option they said ok. when I started receiving texts and I was accepting the referrals I sent texts and phone calls to the persons that requested the services, the few that answered told me that they no longer accepted anymore calls due to the fact that they received too many.
this company contacted the contractors that pay more to be the first to call and they keep sending texts to the ones that use to pay less for referrals. This company, Porch is a scam.
Stay far far away from this company!!!
They do not vet the people they "refer" or put you in contact with to do work. Then they will blow you off when you are out more than $23,0000 with the work still needing to be done. This is the biggest scam operation I have ever experienced in my life!!
They keep calling!
Porch.com does not mind law suits being filed against them, as they do not pay judgments:
Any, and all smart people, must stay away from this corrupt company.
They do not pay, any attention to suits being filed against them, and if any judgments should be handed down by the court system.
They make no effort to pay off any judgments filed against them by, any legal court.
This, company is a complete fraud from any stand point.
This corrupt company takes contractors money for performing services for the company in order to get them new business. However afterwards,this company makes no efforts towards performing their contractual duties.
This company is truly a bunch of crooks.
The Better Business is no better than these crooks, as they take money from these crooks, and provide them with an, A- rating. All of them are simply, a bunch of crooks working hand, and hand to defraud you of your honest earned money.
Pouch or the big scam I having see.
Porch is a rip off!!! Totally crooked company.
Porch steals, and rogues their customers. They charge for services, which they do no have, any intentions of providing, and this is after they get your money. They did this to my company.
They advertise companies, which do not even exists.
The company, Porch did this by using my companies address, and phone number, in order to advertise another company.
The phony company did not even exist.
I filed a law suit against Porch, and received a default judgment, against them however, they will not even speak with me, or, any of my companies representatives in reference to this subject.
They, have not made any attempt, to pay off this judgment.
Stay Away from this company!
Truly Porch.com is a bunch of crooks, as they take money from contractors, and afterwards do not make any attempt to provide them with true leads.
Very poor service. Rip off.
I wish to say, just file a law suit against them. This one can do through their local district court. They do not need a lawyer, as this process is simple to perform, and court fees are small as well.
However, once one receives their judgment handed down by the court system, this crooked company will not pay off the judgment, and this creates even additional problems for the plaintiff.
Be fairly warned::: Just stay away from these crooks, and their crooked friends The BBB, as they are all crooks.
Worst Company Ever
We recently called Porch to replace and install 4 new fans in our home. When the Porch employee came to our home to do this job, he was completely clueless and it took him over 2 hours to work on fan which he did not even finish because he did not have the appropriate tools, asked us to go to the hardware store for him, and did damage to our ceiling. He repeatedly stated that he didn't care whether or not he was doing his job right or well because he was going to get paid any way. At that point, we had to kick him out. He was VERY disrespectful, disorganized, very messy, not knowledgable, and extremely inexperienced. We would NEVER recommend Porch to anyone. They are one of the worst companies we have ever dealt with. DON'T ever contact Porch.
We have pictures to prove it.
You can file a law suit against Porch, and they do not care. Even afterwards when a judgment is handled down, they make no effort to pay off the judgment.
They are truly crooks,a long with their misleading friends the Better Business Bureau. All crooks working hand, in hand, in an effort to rip you off from your money.
Contractor Owner Paint Co.
The worst. If you are a contractor then stay as far away from Porch as possible. They are running a scam. there is no oversight of the leads they send and 95% of them aren't legitimate.
Out of about 20 leads I accepted over a 6 month period, I got one job.I only ever talked to two customers.One is the job I got.The rest were bad telephone numbers, disconnected numbers and people that never requested any work.
I’m a contractor also and everything that is said in this statement is True!
Porch employees lie day, by day. You can never trust this group of lying cheaters.
This company only represents fraud, and more fraud.
Crooks on steroids.
A contractor who has tried to use porch
Do not ever use Porch in any way, what so ever.
They are truly crooks, with their, BBB friends as well. All working to get your money, by ripping you off.
I can tell you this as a contractor. I have used porch and they are a big rip off. they sent me so many bad leads. bad phone numbers They make it very hard to get a refund. I called Lowes corp they told me they are no longer affiliated with porch. that was the only reason I join porch because they were affiliated with Lowes. I have called and talk to people that have know clue why Im calling them. they still have 300.00 of my money. was told they dont give refunds.
What you say is 100percent true, they also will not take my CC info off their site. Luckily I can lock the card!
Porch is a complete rip off. They do not even show up in court after they have been suited.
They do not pay any judgments filed against them by any legal court system.
You are crazy if yuou do any business with Porch.com.
They are truly a group of crooks.