Porch.com is a website that says their goal is to help homeowners not only get access to professionals who are able to help them with their home remodel projects, but also with inspiration and information for those same projects.
According to their website, Porch.com was created as a website that wanted to bring all of the available information on home remodel projects together in one place, so you can get ideas for your projects, find the professionals that are highly rated and can pull them off, and also find information regarding the estimated costs and time line of the project you're envisioning.
How Does It Work?
Once you've determined what kind of project you are interested in, you can search through professionals in a few different ways. First, you can use their Neighborhood View feature to look at professionals that your neighbors have used and endorsed.
You can also search through professionals by project type and cost, or by filtering through your personal preferences in areas like expertise, service, licensing, credentials, and more.
This website and service is completely free to use when finding inspiration, information, or searching for and contacting professionals for your projects.
Since Porch.com does not charge their members money to use their website, they do not have a Refund Policy. Customers who feel that they may have a reason for wanting a refund from their professional must contact that company and deal with them directly.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints is to do so by phone at 855-549-6019, by email at [email protected], or by submitting them directly to the website.
Third party independent reviewers really love the concept of Porch.com, though there is concern as to how difficult it is to bring together all of them information they are attempting to provide in an accurate way. The belief is that while there may be some issues early on in their launch phase, this company has lots of potential.
Competitors and Alternatives?
There are other websites that do provide feedback and reviews of home care and constructions professionals, like AngiesList.com, ServiceMagic.com, and Billy.com, but none of them attempt to provide the wide range of information offered by this website.
If you have any experience with this company or their products, please leave your Porch.com reviews below.
31 ‘Porch.com’ Reviews
Porch.com does not mind law suits being filed against them, as they do not pay judgments:
Any, and all smart people, must stay away from this corrupt company.
They do not pay, any attention to suits being filed against them, and if any judgments should be handed down by the court system.
They make no effort to pay off any judgments filed against them by, any legal court.
This, company is a complete fraud from any stand point.
This corrupt company takes contractors money for performing services for the company in order to get them new business. However afterwards,this company makes no efforts towards performing their contractual duties.
This company is truly a bunch of crooks.
The Better Business is no better than these crooks, as they take money from these crooks, and provide them with an, A- rating. All of them are simply, a bunch of crooks working hand, and hand to defraud you of your honest earned money.
I have a landscape company, I started work with Porch to send me a leads, the results was horrible. Porch, I believe work with the fake leads to robe your money. The first lead the property was two block from my house and it was a condominium with no garden, the second the lead say she change her mind and want to star the project after the coronavirus end. The third one after I pay $26 for the lead, she change her mind less than 2 after her requer and don’t want to do the project anymore. The forth the residence is a ghost, abandoned house. After I requested for credit, Porch didn’t credit me for any lead, Porch is a scam.
Porch steals, and rogues their customers. They charge for services, which they do no have, any intentions of providing, and this is after they get your money. They did this to my company.
They advertise companies, which do not even exists.
The company, Porch did this by using my companies address, and phone number, in order to advertise another company.
The phony company did not even exist.
I filed a law suit against Porch, and received a default judgment, against them however, they will not even speak with me, or, any of my companies representatives in reference to this subject.
They, have not made any attempt, to pay off this judgment.
I had Porch do a twice monthly mowing service at a rental I own for a couple of years with little problem. In Feb, 2020, when I restarted my service after winter however, I was charged twice in 3 months for a mowing that was not done. My renter had to tell my property management company and send photos. The second time, I had to call 3 times a day and bug them about it with them telling me over and over someone would contact me. I wanted them to go out and mow because by then I figured the grass was over 6 inches and another company would charge extra. finally, they did go out and mow. I hired a new company and when I called Porch to cancel, they told me my service was already cancelled - by them, I guess. Maybe it was too much trouble to be reminded they were basically stealing my money by not providing the service. I hope my new company does better!
I used Porch as a contractor to get leads for new business. They consistently gave incorrect information on leads, and very rarely gave credit for those bad leads. When canceling this service, they would not refund the $200 I had unused in my account. Avoid at all costs, they are a scam.
We recently called Porch to replace and install 4 new fans in our home. When the Porch employee came to our home to do this job, he was completely clueless and it took him over 2 hours to work on fan which he did not even finish because he did not have the appropriate tools, asked us to go to the hardware store for him, and did damage to our ceiling. He repeatedly stated that he didn't care whether or not he was doing his job right or well because he was going to get paid any way. At that point, we had to kick him out. He was VERY disrespectful, disorganized, very messy, not knowledgable, and extremely inexperienced. We would NEVER recommend Porch to anyone. They are one of the worst companies we have ever dealt with. DON'T ever contact Porch.
We have pictures to prove it.
The worst. If you are a contractor then stay as far away from Porch as possible. They are running a scam. there is no oversight of the leads they send and 95% of them aren't legitimate.
Out of about 20 leads I accepted over a 6 month period, I got one job.I only ever talked to two customers.One is the job I got.The rest were bad telephone numbers, disconnected numbers and people that never requested any work.