NextDoor.com Reviews

NextDoor.com
( 189 reviews )
Website: NextDoor.com

NextDoor.com Customer Reviews

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Biased, Ignorant. Arrogant Moderation
February 8, 2022

Some of the volunteer reviewers/leads are under contract from the city to provide promotional material. They attack anyone who criticizes a city program and report and/or remove their posts.

The "moderation" done by Nextdoor itself is frequently even worse. You can post articles from the Journal of the American Medical Association which debunk propaganda and be flagged for spreading misinformation.

The replies you get from their customer services sound like they were composed by primitive bots, or people with no education. Nextdoor customer support pretends to listen but always responds by repeating the same nonsensical assertions.

Nextdoor guidelines encourage users to provide references for claims they make, but it does not recognize the validity of even the most solid and respected sources. This hypocrisy is one of the reasons Nextdoor is a third-rate social media platform.

JudithAllen March 21, 2022

That's so true just like FB even if it was said on the news by doctors, they deny it. They knock you off without so much as a way to reply by why it shouldn't be. The forum no longer is of benefit to me

KellyR April 01, 2022

Brad,

Thank you for posting this message. I have been trying to figure out why Nextdoor removed me for two weeks from a recent post. Recently a neighbor posted a news article about a woman who was arrested in the alley behind his house. In the camp, they found with the woman human feces, drug paraphernalia like needles and pills, used tampons, various mail from people who lived nearby and clothing strewn all over with the feces on it. You can imagine how the conversations were but there was one bigmouth going on about how the lady had to have started that way because of her doctor. That it had to be the doctors fault and it always starts with the pain medication and how she was positive.

Anyway, she was this PC liberal going on about it wasn’t the person’s fault and she just needed help and you know the type. Everyone is telling her keep in mind this person is a thief, she stole peoples mail she didn’t care she is using capital letters and screaming at people, swearing and telling people me to mind our business. I explained to her the DNC already made so many policy changes that doctors have cutback on peoples medications that if she and others aren’t careful, they’ll end more problems for people who are on medication management plans.

A couple of days later I was cutoff the app. No explanation, none. I had to initiate the request and they didn’t reply back right away until the next day. Everytime I ask why I just keep getting the same verbiage saying, We have a strict policy against racist behavior, discrimination, and hate speech. Yet, that’s exactly what they did to me!

After reading your post, I understand now. It all makes sense to me. The person making the false claims lied as do the rest of the people who proceeds to lie continuously and when I call her on her claims, she doesn’t recognize she has been caught in a lie, she just reiterates it in a different way. Still avoiding my request to send me the exact words I used to somehow after all these years I’m going to pick this one day and unknowingly (I still don’t know what I said) and get myself kicked off. While I have been in the process of helping two homeless (oops, not allowed to say homeless)women find a place to live, they cut me off. So I have no idea what happened to those women now and one was feeling so scared we thought she was going to do something so I was frantically trying to find her help. I told this person that, but she didn’t care. This is a portion of the email. I never did find anything in the email that referenced where I said the lady was homeless but they tried to say I did “multiple” times.

This was what I received the third time I requested the wording in my post to explain why I was kicked off. She still wouldn’t send me anything. So she sent this instead.

(In your comment you refer to homeless people multiples times. We do not tolerate racism, hateful language, or discrimination of any kind. The content was found to be discriminatory because it assumed that someone was engaged in suspicious activity or criminal behavior because of their housing status.

Every neighbor should feel welcome, safe, and respected when using Nextdoor. You may respectfully challenge issues by focusing on the facts or ideas you want to communicate, without attacking or insulting others).

Oh, does she mean like the troll was doing to everyone else, that type of attacking? Because we were trying to avoid her. She was spastic and completely overreacting!

I apologize, I didn’t mean to go on and on. You are correct, the leads commonly deleted people and entire posts all the time whenever they didn’t like what people were saying, especially if it wasn’t politically correct. They say they don’t allow political comments but they do when it fits their narrative only. If someone posts something about Biden and they discuss it for as long as they want to. I know better than to say anything or I’ll get kicked off so I wait to see if any leads will do something. They don’t. But if that happened with Trump or Bush, I guarantee you, people would be kicked off for good.

Moderators can be biased and take down posts that follow guidelines
February 7, 2022
Individuals with a personal vendetta are capable of becoming "Review Team" members and take down your posts. Nextdoor moderation system is corrupt.

JudithAllen March 21, 2022

Exactly, if you don't align with them you are gone. I know several who gave up don't want back on.

KellyR April 01, 2022

I didn’t think of that. I receive those email invitations to become one of their SBs regularly, I can’t imagine doing to someone else what they have done to me and putting that person through such unnecessary stress not to mention lying to them like what they’re doing to me. No Thanks! I would rather cut off my arm before I would do that to another person. I can’t be that inhumane to someone else.

Communist next-door app
February 4, 2022
This is the worst platform for censoring. I posted a link to a Washington hearing. And was considered a conspiracy theory. Because they were telling you the truth about the China virus and the vaccines. It’s pathetic.

KellyR April 01, 2022

Yes, now you’re on a watchlist. So everything you post is being watched, monitored and reported back on and when anyone snitches on you, they will always be believed over you.

Blocked for three days just now
February 2, 2022
ND is censoring free speech and banning free thinkers over personal opinions. Unlawful & unconstitutional, regardless of guidelines.

StevenP March 02, 2022

I wholeheartedly agree Gennie! See my post at the top (Steven P).

JudithAllen March 21, 2022

I also agree, you really can't participate in any conversations without sooner or later getting bumped off. They should rename it something else since it is NOT neighborly at all as far as I am concerned.

KellyR April 01, 2022

You’re right Judith, sadly, what could have been a nice app for neighbors to interact with together is anything but.

pamelaCamara September 14, 2022

absolutely not geared for making friends with neighbors.

Avoid them!
January 20, 2022

I originally signed up for a nextdoor.com account because I wanted to know more about what was going on in our area, learn more about local businesses, and hear about things that might affect me (for example, from the sheriff's office). At first, those goals were met. I gave away some things that I no longer needed, kept records of local businesses that were recommended and I might want to use later on, etc.

Then Covid arrived, the 2020 election fracas followed, and now there is vigorous censorship of any content that does not fit within their definition of authorized information. I normally only read posts, but around January 10, 2022 when a thread was started by someone who was complaining about what was going on in the hospitals near here in terms of overcrowding and others were starting to talk about how they were getting sick even though they were fully vaccinated and boosted, I offered some facts, including a statement about what the CDC itself had admitted -- that these so-called vaccines do not prevent either infection OR transmission of the SARS-CoV-2 virus.

Without warning or notice, my account was suspended for 7 days for my having posted "medical misinformation." I had to agree to abide by their policies in order to reactivate it, and I am not willing to stop speaking the truth. Instead, I decided to post about my experience and let others know about their censorship.

When these various tech players are made to account for their censorship practices, I sincerely hope that Nextdoor.com will be among those punished for their actions and taken out of business.

JudithAllen March 21, 2022

Same here but I don't miss them, bunch of liberals pushing buttons to delete anyone not worthy of a comment apparently.

KellyR April 01, 2022

Ditto Judith! It sounds familiar with my recent situation.

I too was just removed from Nextdoor for mentioning the CDC and factual information. When I asked three times why I was kicked off I was given some nonsense about not tolerating racism, hateful language, and discrimination because they assumed I was making a reference toward homelessness. Unbelievable I know!

At Nextdoor it doesn’t matter what the case is, the person who is living on the streets robbing people, stealing mail, catalytic converters and robbing homes is to be seen as someone who needs help and never to have a bad word said against them. If anyone says anything they will be turned in to the Nextdoor SBs and kicked out promptly and need to sign a I will never do it again before they are allowed back in.

Very uneven, unfair moderation.
December 16, 2021
if i could give zero stars I would. They allow others to remain on the site for far more egregious "offenses" than my relative was banned for. Very uneven, unfair moderation.

JudithAllen March 21, 2022

I'd give them 0 too, totally became useless to us

NextDoor.com deserves a zero star rating
November 19, 2021

NextDoor provides free speech to Democrats, Leftist, Socialists, Progressives, Marxists, Communists, Faucites, and Pro-Forced Vaxers.

Biden and Fauci and the CDC can do no wrong, but quoting them with something they said a week ago or longer will get you suspended.

Conservatives are allowed, as long as they keep their conservatism to themselves.

Watched_Over January 20, 2022

Totally agree! I hope more people will boycott them and deprive them of their revenue, as I have decided to do.

JudithAllen March 21, 2022

We agree also. I'd change the name. Most of it not even my neighborhood

Too Much Info
October 30, 2021
They really shouldn't list peoples' addresses, much less show them on maps. People get into petty arguments or foolishly say they'll be out of town for the next 6 mths......Someone with a grudge against another person can show up at their door. Someone wanting to rob a home merely needs to check nextdoor to see who's gone and for how long.

BobD January 05, 2022

Yep. You are right.

Someone complained that my name was too short, so Nextdoor blocked my account. I put two and two together, figured out who complained, looked up his address in the city's assessor's web site, and found his mortgage on the county's registry.

See how easy it can be? What's stopping me from watching his house, getting his car's license-plate number, and stealing his mail? This is what's stopping me: myself.

BobD January 05, 2022

I forgot to mention that I told Nextdoor to keep their liability insurance in force, and I told them not to reinstate my account.

Censorship on steroids for sure!
October 12, 2021
It is ridiculous that they can suspend your account for 30 days and not even tell you why. I have not posted anything in the general section except questions for local contractors or local issues. I have posted and responded on political discussions, which is a private group. The censorship is ridiculous on Next Door!

Chuck December 29, 2021

I had this happen repeatedly and as you indicated, they don't tell you way... no emails indicating ""YOUR POST XXXXXX... WAS AGAINST OUR GUIDELINES AND WAS TAKE DOWN. DUE TO THIS, YOUR ACCOUNT WILL BE SUSPENDED UNTIL DD/MM/YYYY". You receive nothing! Horrible website.

I guess another liberal anti-constitutional social media website.

Crotalus January 15, 2022

Yup My first account was banned for life, after massive attacks/reports against me for having a slightly different take on a few things.NextDoor suspended my account forever with ZERO explanation.

Now a few years later, I see there is almost no activity left in my locality (I created new account and Nextdoor hasn't figured out they banned me forever)

Watched_Over January 20, 2022

Totally agree. I just got suspended without notice for responding to my neighbor's complaints about getting sick with Covid after being fully vaxxed and boosted with facts, including some from the CDC. I am not going to reactivate my account because I have no intention of abiding by their definition of "medical misinformation." I hope more people will boycott them, cost them their revenue and bring them down. If these tech companies are ever held liable for their social engineering actions, I hope nextdoor.com is punished for their criminal violations of free speech.

CENSORSHIP
October 10, 2021
Censorship on Steroids! They will bully members by disabling accounts into compliance "speech". Needless to say I left that trash place.

Watched_Over January 20, 2022

Good for you! I have just left them for their outrageous censorship practices.

JudithAllen March 21, 2022

Many of us have. A waste of our time

Lack of control over harrassment by Leads
September 15, 2021

From the perspective of sharing information with neighbors, this is a useful app.

The problem with Nextdoor, is they have some corrupt and harassing Leads who they refuse to get into line.

I reported a Lead and he was told about it and retaliated against me. Now, that lead is on the board of my HOA. If anyone questions or criticized him, they are censored to the extreme. Even my posts complimenting other users on good they have done, are being deleted by this bullying and corrupt Lead. I wish Nextdoor had a more transparent and professional way to report corrupt behavior.

JudithAllen March 21, 2022

That should not be as nothing will get done nor be fixed. I recommend people boycott it

Stay away!
September 6, 2021
This San Francisco based company uses the U. S. Postal Service deceptively with mailings "signed" by nearby neighbors inviting participation to this platform. Next Door, Inc., harvests and markets personal data which is their primary mission. They advise prospective users to take "a moment" to read their 7000+ word terms. Another "moment" will be needed to read their 7500+ word "privacy" policy.

Nextdoor's contribution to society a net negative
August 31, 2021
Nextdoor.com bills itself as a neighborhood forum yet they continually are removing discussions and posts which contain information pertaining to public policy and how it affects neighborhoods, schools and local small businesses. In a divided America, it is important for neighbors to gain an understanding of each others's perspectives so that we might learn how to move forward as a people. The high level of censorship renders the service not only useless but also serves to increase the level of divisiveness. This makes nextdoor's contribution to society a net negative. I'm done with it.

JudithAllen March 21, 2022

It's a 0 as far as we can see

Nextdoor Promotes Religious Bigotry.
August 29, 2021

I'm howling reading some of these reviews. Nextdoor may be a liberal group, but leftist? Never! If it were truly leftist, what happened to me never would have happened. One neighbor listed a problem, and another neighbor suggested that she get a candle dedicated to a particular Pagan deity (Santeria/Yoruba) and ask for help. Another neighbor piped in and started complaining that she should keep her religion to herself and that Nextdoor should not have religion or politics on it.

Now, this is a heavily Christian neighborhood, and neighbors are always blessing one another or calling on God or Jesus for something. I, also a member of a minority religion, albeit a different one, objected to her comment and offered support to the Santero. The good, fine upstanding Christian woman wrote a bunch of babbling about religious freedom and said that I should be banned from the site. I complained to Nextdoor about her bigoted comment, and I was banned for four days.

I just looked through my husband's account, and my account cannot be found, but the bigots are still there. I find religious bigotry disgusting. Nextdoor is hardly a leftie organization in my opinion. It's just fine for thumper Christians to spew their disdain against others who don't believe as they do.

No free speach here
August 7, 2021
They have deleted many posts that don’t agree with their narrative. So if you give out any information about the covid vaccine or your thoughts on whether it should be mandated. They just delete. We were having a decent conversation back and forth and they deleted any comments that were negative about covid vaccine mandates!! What happened to free speach

Chuck December 29, 2021

They didn't delete my posts. They just suspend you.

Watched_Over January 20, 2022

I don't know if they deleted my posts or not. My account was suspended for 7 days without warning or notice and I am unwilling to agree to their conditions to reactivate it. Their censorship is illegal and I hope they are prosecuted for it.

JudithAllen March 21, 2022

Me either

Hiding the truth
July 30, 2021

I tried to write a comment about the status of our reservoirs in California. I stated fact that 2 years ago our reservoirs were over capacity with enough water to last 5 years. Our reservoirs are now near empty. The California government is flushing our water into the ocean.

This comment was deleted within about an hour, without comment.

Next door nice idea but limits your free speech
July 20, 2021
Next door locks you out if they dont agree with your statement or question. They deem when others verbally attack your comment it had to be you. So much for fact checkers. Next door is now as dead a place as any other social media, let people bash america and thats ok, talk smack thats ok but stand up for free speech , oh no. Thats political. the hipocracy. Good day next door

JudithAllen March 21, 2022

That's why we don't bother wasting our time on there anymore. They censor us we are done with them

CENSORSHIP!
July 17, 2021

Nextdoor has a laundry list of "guidelines" that might as well be directed to all conservatives. Even in a private group, you are prohibited from saying the 2020 was stolen or that the covid vax is not 100% safe or even that HCQ and Ivermectin can cure Covid. Not allowed... because you know, misinformation.

There are "Leads" that get reports and decide whether you need to go to ND jail or be banned permanently. There was a Trump group with over 1700 members that was deleted without warning or reason given. This is CCP censorship just like Facebook, Twitter, IG and YouTube. But I suppose if you are a liberal, you will like Nextdoor.

No Privacy
April 30, 2021
You don't have privacy with ND. They require you to use your full name and addtess and make that publicly available. Even if you protect address, they can find you and where you live on any other municipal public records site, using your full name. Every post you make ALWAYS has your full name. Totally not cool.

LWSims October 11, 2022

Nextdoor rarely shows full names and only if you allow it. You can change your privacy settings by following these instructions: https://help.nextdoor.com/s/article/Manage-your-privacy-settings?language=en_US

Too much reporting of others
March 26, 2021

I can be helpful.

1. Too many posts from all around the country- counted 16 just yesterday before I even got to our local newsfeed...... annoying

2. Too easy for people to report others - several are using this tool as their own personal vendetta when they could just easily mute

LWSims October 11, 2022

Nextdoor gives you the option of turning off posts from beyond your nearby neighborhoods. You can even turn off the nearby neighborhoods. https://help.nextdoor.com/s/article/How-to-sort-your-newsfeed?language=en_US