NextDoor.com Reviews

NextDoor.com
Based on 56  Reviews



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About NextDoor.com

NextDoor.com is a new, private social network designed just for you and the other members of your neighborhood and your community to interact online in order to make your neighborhood better and safer.

How Does It Work?

According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.

To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider. 

Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers. 

Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples’ names and organize neighborhood social functions.

Cost/Price Plans

This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs. 

Refund Policy

Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase. 

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.

Reputation

Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.

Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.

However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations. 

In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.  

Competitors and Alternatives?

Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well. 

If you have any experience with this company or their products, please leave your NextDoor.com reviews below.

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56 ‘NextDoor.com’ Reviews
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1 Review

Avoid Nextdoor!



March16, 2018

Truly awful. Advertisements, bullying, political soapboxing, incessant complaining and gossiping, and the unfair "leads" who play favorites when randomly deciding which comments to censor and which to allow. Our family tried Nextdoor for 3 months and couldn't stand it any longer. Many friends and neighbors have quit Nextdoor for the same reasons. If you value fair and open communication, as well as privacy in regards to your personal information, don't waste your time - you will regret it!
Cheri James, Virginia Village, Denver, CO

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1 Review

Just plain awful!



March2, 2018

Terrible site. Nothing but political zealots, whiners, bullies, and tattletales. Not to mention the "leads" who pick and choose what posts to block and which allow to be seen. A couple close neighbors and myself in Virginia Village, Denver, CO tried NextDoor for a few weeks and couldn't stand it any longer. Don't waste your time; you will regret it!
Jeff and Cheri James

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1 Review

Censorship: Nextdoor allows local school districts control over content



February26, 2018

Our neighborhood school is the Cherry Creek school district of Colorado. This district has been in the news repeatedly over the past year or so for all kinds of scandals, teacher arrests, sex assaults, cover ups etc. It seems that if anybody tries to have a conversation about what's going on in the schools, the posts get shut down. Censored. I've even seen people I recognized as school administrators jump into conversations, admonishing people to be quiet, and the next thing you know, the thread will disappear.

The posts I've seen deleted weren't rude or offensive, and didn't name names or call names - just neighbors expressing concerns about the schools. There was no reason these posts should be deleted and it appears to me that Nextdoor is allowing local school districts to gain control over content (and, who knows, perhaps other corporate interests are allowed access for censoring comments they don't like).

Overall, I'd have to give it a 2 or 3 because there is good stuff also, people sharing info about break ins, coyote attacks, and other useful information. But the censorship thing is really horrible - people should be allowed to talk.

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July 26, 2018

I have to concur with you. I have been exiled for merely agreeing with someone who posted a very non-threatening, well researched opinion that was immediately removed due to a complaint. Further my response to this unfairness was also deleted. I was removed from "nextdoor" and when I attempted to be reinstated, after trying to explain what had happened, I was deleted forever. I requested reinstatement on June 22, 2018 and am still unable to access the site. I did, unfortunately, let the individual who grants forgiveness know of my political leanings -- something that I believe sealed the deal.

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1 Review

Nextdoor is the biggest bully on Nextdoor



January4, 2018

Leads are bullies. Trolls have a fertile playground with no accountability. No matter how much good you can do or have done for your community, one ambiguous comment can get you deleted in this totalitarian landscape. Leads protect their friends and they unite together with their friends to "mob" other users. Reporting them to Nextdoor is a waste of time. They do nothing. Leads are the most powerful clique and THEY decide whether you can eat at their lunch table or not. Nextdoor is no longer news, goings-on, curb alerts or neighbors helping neighbors. Sooooo many people have stopped using it that Nextdoor practically begs it's users to recruit, send out postcards, get the word out to recover some of their user losses. BEWARE: hypocrisy IS the name of the Nextdoor. 1) you can't post commercial or promotion....but Nextdoor can to get you to buy things from their sponsors and monetize user traffic. 2) Report stuff that Nextdoor will never handle and get reported and booted off for things you never did. 3) Include yourself with your neighbors, but only if they allow you into their clique. 4) Free speech does NOT apply on Nextdoor. 5) Don't bully because bullying is Nextdoor and its' leads' privilege. ETC...ETC...ETC. Let me tell you how bad it's gotten....the police depts, schools, cities, local clubs and organizations, etc won't even use it anymore. It's become a snake pit....where bullies and trolls quickly run off the good people....leaving a sh*t pile of bullies and trolls left in the Nextdoor trenches and then they start turning on each other and it becomes a horrible disaster worthy of morbid curiosity.

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February 02, 2018

Nextdoor is very DODGY - BEWARE!!!!

September 25, 2018

Nextdoor is invaluable !

It taught me that the reason I don't know my neighbors is because they are mostly insane cat ladies and psychotic ammosexuals. I've never wanted less to do with any of my neighbors since using Nextdoor

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1 Review

transferred from StreeLife.Com



December14, 2017

I was very disappointed that Streelife closed but at least most of my contacts have moved to Nextdoor.com so I am happy to keep connected.
When my garden bench was stolen I posted a picture and the bench was spotted at local auction which enabled me to get it recovered.
I have been very pleased with recommendations particularly my cleaning lady.
I use social media a lot to stay to connected especially FB but this local connection is invaluable..
I have read about the negative views but I dont get involved in discussion unless it is important to me,.

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1 Review

Nextdoor.com is a waste of time



November16, 2017

There were a number of nice people on this social media neighborhood group however it quickly became apparent that the leaders showed favoritism to certain members. I was repremaded for responding to people and my conversations were removed.
I am not a fan of social media but this turned out to be an annoying waste of time because of obviuos double standards regarding their guidelines. I deactivated my account within 24 hours of activation and choose not to be a part of this ridiculous group.

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November 24, 2017

You are lucky. There are many others around the country who have had much worse. Now they are becoming international and just as bad. The company is making advertising income as the database grows. Phony invitations from non-existent people either online or by post card. How they are getting away with it is beyond me but also scary.

November 24, 2017

You are fortunate. It is much worse around the country where individuals and communities have been harmed. Now that they are making profit from advertising, they have moved abroad too, e.g. UK where in a few months people are quitting after their previous provider was taken over and things went down hill rapidly.

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1 Review

NextDoor Promotes Cyber Bullying and Hate Crimes



November7, 2017

NextDoor Promotes Cyber Bullying and Hate Crimes

Next-door allowed my neighbors to cyber bully me online and use the site for public shaming. They allowed them to post my personal information leading to the endangerment of me and my children.
A neighbor posted false complaints on the site to publically shame a person they think they saw in a car on the road doing something they did not approve of and then posted the description with license plate number of the car.
Within a few days of hateful messages and public shaming. An original post was made by Mona Smothers, Christian Valley Park on Nov 2 in Crime & Safety to Christian Valley Park She listed a description of my car and listed my license plate to make false allegations of a dangerous hateful nature online.

This is considered public shaming and against the rules. After she posted my license plate number online and started false accusations creating a hateful conversations and public shaming about activities in a car.
I had people following my car and yelling at me and my kids in public for something I had NO IDEA about because this neighbor created such a hateful post it created a situation where people would see my car and stalk me or yell at me for things she accused someone in my car of doing online. These people have made me and my kids a target in the neighborhood with their claims and false accusations by posting my person information online. I did not know about the post until some stranger approached me and my children because he saw the post made with the false accusations and my license plate listed in her post. They identified me by the license plate number posted. They approached me and my kids about it inappropriately because they saw my license plate number posted online and now know where we live.
Creating now a dangerous situation for me and my family. I am now a target because my license plate is out there with someone’s angry post making false accusations and my kids are subjected hate or opinions.
This is not allowed according to the rules of Next-door but they did nothing to help my family and instead continue to allow the cyber bullying and hate crimes to continue online.
I am now a target of hate because of the posted license plate online with self-righteous opinions identifying me, my car and can be followed home or anywhere I go now. T

This is a dangerous world and a license plate or identifying factors in false accusations can be harmful to the safety of our families in our neighborhood. Public shaming on any social network is NOT allowed and the world outside of Next-door is a dangerous place.
Next door did nothing to correct this issue, and then froze my account for complaining about the abuse, public shaming and illegal posts made by the neighbor posting my personal information online. They allowed me and my children to be harmed and stalked and cyber bullied. They are bad people and should be shut down so nobody else gets hurt or is victimized by them. I take cyber bullying very seriously and NEXT DOOR did nothing to help my family.

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November 24, 2017

There are so many stories like this! Nothing is done about it and Nextdoor, like a cancer, just keeps growing and is now in the international market. Paid advertising revenue was their long term goal, not doing right by users. But, that is just my opinion and perhaps hundreds more.

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1 Review

They do not reply to questions



November3, 2017

I had an issue this social media giant yesterday and e-mailed [email protected] and [email protected] and specifically asked them to reply to acknowledge receipt of my e-mail or call me.

Never heard from eother one of them.
Don't waste your time on this site.

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November 24, 2017

I would have to agree. They do respond to those who are not threatening or if a group from the same area speaks up with facts about mis-use of the site. I never get a reply while others do (but we are on the same side). I am not talking about minor matters but extreme 'doxxing,' untoward things such as 'sales' of restricted items, etc.

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