NextDoor.com Reviews

NextDoor.com
Based on 56  Reviews



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About NextDoor.com

NextDoor.com is a new, private social network designed just for you and the other members of your neighborhood and your community to interact online in order to make your neighborhood better and safer.

How Does It Work?

According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.

To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider. 

Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers. 

Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples’ names and organize neighborhood social functions.

Cost/Price Plans

This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs. 

Refund Policy

Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase. 

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.

Reputation

Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.

Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.

However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations. 

In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.  

Competitors and Alternatives?

Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well. 

If you have any experience with this company or their products, please leave your NextDoor.com reviews below.

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56 ‘NextDoor.com’ Reviews
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1 Review

Snowflake city



March11, 2019

Site is loaded with Snowflakes.....ever time a controversial post comes up they delete it…..They hate free speech on this app….Don’t waste your time….Snowflake city.

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1 Review

Not Good



March4, 2019

This is written from the perspective of a Lead at ND - a former Lead. I was asked to be a Lead for ND last December 12th and I accepted. I'd been on the job for two and a half-months when I was unduluy attacked and cyber-bulied for having mentioned in a comment on a post I didn't create that Agenda 21 was responsible for bike installations suddenly appearing in San Francisco in many different neighborhoods, unasked for and unannounced. Commenters outside my neighborhood attacked me for "conspiracy theory," for being a "racist," for being stupid and ruining NextDoor.com for my single comment. Eight people from different neighborhoods joined in on repeated attacks.

My role as Lead allowed me to delete those comments that went against community guidelines but NextDoor would not allow me to report the individuals responsible for going against the community guidellines because these members were outside my neighborhood, thus giiving ND members outside my neighborhood the license to "bomb" me over and over again, trying to incite conflict, create public shaming and harassment -- with no protecttion offered by ND on this.

In fact, in order to obtain assistance from a specialist at ND, you have to email a specialist who takes up to 48 hours to respond. Based on my experience, the advice these specialists offer amounts to nil. One specialist named Chester actually wrote that all you can do as a Lead is to remind people of the guidelines, but "they usually resent you for reminding them." That's it? No help? Right -- no help!

I deleted my account yesterday when I discovered ND uses Leads as slaves to assist them with the management of the platform, offering, of course, no pay, but no protection as well. Roman slaves had no protection. Early Colonial Period slaves also had no protection. Nothing has changed in the age of technology concerning NextDoor.com.

As for being a regular member and commenter, unless you want to chat mindlessly about your love of dogs and cats, brag about your endless volunteerism for the community, or want to behave like a common thug and attack and bully for your own pleasure, there's very little for the normal human being at NextDoor.com. It should shut itself down, but it's too stupid to know this.

I gave names of the cyber-bullies to ND specialists. No one at ND acknowledged the names nor any intention of doing anything about the members who are deliberately non-compliant with ND's community guidelines.

NextDoor. com is only for a nest of vipers.

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May 09, 2019

Thank You for writing that! YES, I totally agree "NextDoor.com is only for a nest of vipers." They have the power to close you down if you open topics to discuss and expand your brain cells, other than discussing how perfect they think they are. My husband and adult son wanted and tried many times to join ND and were rejected for NO reason as they've both NEVER used ND before, EVER. When someone has that kind of power to pick and choose who can and can not use the site, it's time to shut it down.

September 22, 2019

Charles, I would like to talk to you more,is that possible, more in private?

September 30, 2019

Nice work exposing the site for what they are.

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1 Review

Nextdoor asks for access to my contacts? Why?



January1, 2019

I was all for trying this out, but during registration it wanted access to all my contacts? Why? All I can think of is for selling or spamming me or my friends. Not going forward with it.

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February 11, 2019

I was wondering about that as well. I stopped going forward with this because of that.

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3 Reviews

They appear to give all personal information to spammers



December11, 2018

Signed up for the 'safe and trustworthy' site. It is anything but that actually now I get a lot of cold callers, spam emails and even occasional door knockers declaring they are 'affiliates' of the site, and attempt to constantly sell and market products and services. All of the services and products they attempt to sell I never asked for and don't want. What I'm most concerned about is my personal information including name, address, phone number and email are now known to countless spammers and marketers. The site promotes itself as a neighbourhood local site - it is not. I assume it is free to sign up because you are actually selling all your personal details to cold callers and marketers. I have had to change my email. Changing my phone number is soon going to be necessary. The thing is I can't change my address. This site has doomed me to a deep habit hole of endless spamming and marketing. I feel less safe because of if, and absolutely feel violated.

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1 Review

Antagonistic



October13, 2018

After several months of antagonistic posts about our (wife and I) desire to drive to the far-right of ugly speed humps, they finally stepped over the line and posted images and our address, suggesting retaliation. We called the cops, got a law firm involved, and conceal carry more often. Eventually, keyboard warriors get brave and make horrible mistakes leaving them at the mercy of someone like me. Horrible site.

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Name discrimination.



October4, 2018

I printed a quick post about a ballot issue correcting a false statement made by the supporter of the ballot issue. I was notified the next day that I had been suspended because I was using a false name. Although my name is unusual and very unique, it is my legal name that is printed on my birth certificate. Next-door.com claimed that neighbors had reported me as a fictitious person using a fictional name. I challenged them to research my name and address as the legal homeowner of my property. I also offered them to merely "google" my name to see my professional background and to see that I am a published author with the same name. They responded back with a demand of a copy of a government issued identification. I don't have time to deal with this forum and the people that run it.
Governor C. Joy

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1 Review

Unfair Treatment from nextdoor



July26, 2018

I find that, depending on nextdoor censors idea of what's fair (I'm not even certain that they read what they decide to delete), you could have your text removed and your association with nextdoor shut down. I had someone post a response to me and she stated that she had posted some pictures of the sunset, and simply remarked how beautiful it was, and for that, someone turned in a complaint, and her post was deleted. I have been "shunned" by nextdoor since about May of this year. They refuse to reinstate me. I believe that I am being discriminated against for my beliefs.

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Set yourself up to be robbed and begged for money.



May23, 2018

After joining nextdoor.com I suddenly started having people snooping around my property. If you share any info about your activities you will be leaving yourself open to be robbed. You will also have to listen to people who live in areas that may be close within miles but light years away in class. I've also found that many people connected to running the site have criminal backgrounds. Many were upset when I was against their boyfriends being in the neighborhood on work release programs. I was deemed intolerant for not wanting men in jail uniforms wandering the roadsides outside of my neighborhood. If you want to set yourself up for dealing with criminals, join nextdoor.com

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