NextDoor.com Reviews

NextDoor.com
Based on 78  Reviews



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About NextDoor.com

NextDoor.com is a new, private social network designed just for you and the other members of your neighborhood and your community to interact online in order to make your neighborhood better and safer.

How Does It Work?

According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.

To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider. 

Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers. 

Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples’ names and organize neighborhood social functions.

Cost/Price Plans

This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs. 

Refund Policy

Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase. 

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.

Reputation

Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.

Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.

However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations. 

In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.  

Competitors and Alternatives?

Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well. 

If you have any experience with this company or their products, please leave your NextDoor.com reviews below.

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78 ‘NextDoor.com’ Reviews
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2 Reviews

One sided



April27, 2020

had a personal and a business acct......posted in general sec my companies willingness to help and a member who is a ND lead responded she didnt like my approach and for about 8 hrs trolled me slandered my company, my name and then reposted post I'd removed and would not stop no matter how many times i asked her to. she then email me the next day via our company with accusations and worst,,,,,,I changed my profile name after she posted photos of myself and my wife who is not on ND and her place of employment....Then ND disabled my account for name change policy. We then removed the business from the site and asked for a refund of ad cost we had paid in advance and so far nothing..........One sided is a nice way to put it

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1 Review

Nextdoor has been great!



April10, 2020

In my area this is a great site. We have been able to get reviews and help in finding local businesses with personal reviews. We have found our plumber, HVAC company, restaurants, and other services. Today during COVID 19 a neighbor fixed my lawn mower...for free. Another neighbor made masks for us. As with anything, fraud can happen. Do your due diligence.

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April 24, 2020

I recently have tuned into Nextdoor in my neighborhood and it sure seems to have a slant towards one side of the political spectrum. It is NOT a place for open discussion with viewpoints allowed from both sides of an issue (covid-19)....very disappointing....:(

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I am so angry



April3, 2020

While the app itself is great, after 8 loyal years, these people deactivated my account because they said I wasn’t using my real name! I am so pissed off! How rude! They said some of my neighbors said they didn’t know an Audrey A****Yeah right!! They could have written me, called me, anything

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1 Review

Left wing Communist Chinese social credit type org.



March24, 2020

Absolutely the worst social media site ever. Owned and run by lefty, San Francisco Socialists. They pit neighbor against neighbor and use the same type tactics the Nazi's used in Germany during WW2 and more recently by the Stazi in East Germany. Using neighbors as "leads"(informants.. that's right Chris Colleran, the lead Next Door rat in Bristow, Va.) to report neighbors, all the while stealing your personal info for resale and use by 3rd parties. Screw you Next Door , never again will we use your garbage site. Take it to the Communist Chinese Party in China, you both have much in common.This site sucks out loud, avoid it at all costs. You've been warned!

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1 Review

Why do they provide it free?



February29, 2020

We live in a small rural village. We have someone who organises a community email group which everyone has joined and enables us to post messages about lost dogs, church services etc.it works well. If we need anything changed we contact him.

I tried out next door and without asking was connected to 6 other nextdoor communities.

And ND wanted access to my contacts and wanted my neighbours email addresses which would be a breach of privacy to provide without their permission.

I was struck by the amount of nebulous spam and comment on the network. Our private data and posts would then be shared with people we dont know which could include the local burglar.

But there has to be a reason why Next Door provides this expensive service at no cost. They want to build a database of everyone's address, contact details, next of kin, likes etc and ship it off to California for commercial purposes. Next thing is they will sell to Amazon or another huge company.

Save the risk and set up a proper community group by email which everyone can easily manage

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1 Review

Populist garbage



February19, 2020

Its fine for ppl to subtly insult shame or even slander but when you do it with a pair of testicle be prepared for a ban.

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NEXTDOOR DOES NOT OVERSEE POSTS



February13, 2020

There are suppose to be "Leads" for each neighborhood that oversees the posts.

In my last Nextdoor community there were a number of conscientious Leads that did a great job.

In my current Nextdoor community there are literally no Leads attending to the posts. There are people who have obviously false names denigrating and trolling others. When I sent a message to the "Lead" a month ago about my concern, no response.

I no longer feel safe using Nextdoor. If you use it, be careful what you disclose about yourself as some people on it are not identifying who they are and are up to no good.

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terrible



February7, 2020

you can never talk to a person and you get scams to login to different websites that are not next door i feel its not safe

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