( 153 reviews )
Website: is a social network designed to connect members of the same neighborhood with the aim of allowing users to interact with neighbors, as well as local businesses and public services.

The company states they provide services in 11 countries and 280,000 neighborhoods globally.

How Does Work?

According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.

To sign up as a member of, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider. 

Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared.

They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers. 

Once you are a member, NextDoor encourages you to use their site as a place to share information, for example to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to network and organize neighborhood social functions.

Cost/Price Plans

NextDoor states that they are free for users to sign up and connect with their neighbors and other members of their community.

In order to ensure the most memberships and interaction, this website decided not to include membership costs. 

Refund Policy

Since no fees are paid at any time to, there is no Refund Policy being offered by this website.

Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase. 

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.


Unfortunately there are some negative complaints about this website online.

However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.

Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like.

Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.

However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations. 

In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.  

Competitors and Alternatives?

Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well. 

If you have any experience with NextDoor or their services, please leave your reviews below.

You may also be interested in Customer Reviews

  • Sort Reviews By:

Stay far away
March 11, 2023

This company is nothing more than another Silicon Valley Cabal censoring Americans whose comments they don’t like. They lock you out with no explanation for whatever period of time they chose.

Usually it’s just one word or an opinion. Maybe it’s a word like “CHY-NAH” or saying you dislike your (Democratic) Governor. Not allowed! Stay away from this evil little App owned by people not even born in the USA.

February 25, 2023
Just a royal pain. Democrats use it to spew their hate agenda. Stay away from this app.

February 1, 2023

If you want to know what’s going on in your neighborhood or community there’s a way to do it - get outside your home. Talk to your neighbors. Be involved. You don’t need this app to do that. They complain about every little thing. Negative people.

The Worst Social Media Experience I've Had Thus Far
January 31, 2023
I would give a 0 star rating if I could. I just had the worst possible experience on there that I've had in a while. I had asked a question about alcohol recommendations. It was just one person, but she was a nasty woman. She was calling me an immature child just because I wanted to drink some alcohol. I plan on drinking in moderation so it would mainly be on special occasions. It hurt and I reported her so I can only hope that her account gets terminated. If you decide to use NextDoor, please be careful what you choose to talk about in posts on there. If it's anything like alcohol, then you're better off using Reddit.

Remember….your personal info is power to someone.
January 17, 2023

Beware!! This is nothing but a difficult social media site that is NOT in business for your benefit. So what’s in it for them? All kinds of personal and local info and scuttlebutt. Who are you, where do you travel, where do you shop, where do you dine, what do you eat, who is your doctor and on it goes. I wonder who’s paying them for your info. They make it as difficult as possible to cancel and/or sign out. I wasn’t even signed in when I started receiving unsolicited emails. That’s why I know how hard it is to get myself off their website.

Do not open an account!
January 13, 2023
You can't delete your account and remove personal information. Only Nextdoor can do that. However, they continue to send me e-mails to confirm that my account and personal information has to be deleted, but they don't do it.

December 9, 2022
Nothing but CENSORSHIP if you have a Conservative or differing viewpoint of theirs…

JuneRibbing December 23, 2022

Yes you are correct. I suspected this was a liberal run site and sure enough I was edited when I mentioned the democrat party but another person said stop the chaos and leave the republican party for good. And no editing there.

Sue March 11, 2023

Same experience here. Cleverly they give no reason why you are being censored, in my case locked out for a week. They just accuse you of general “hate speech” I was able to remember I used the word “CHY-NAH” (I spelled it that way too) in a response to a discussion post. I’m going to take a wild guess and know that’s what got their Silicon Valley Cabal pantyhose in an uproar. One word.

next door is worse than facebook
December 6, 2022
i would give next door negative 100 if i could. its worse than facebook. claims to insist on real names however if the real name isnt a cacuasian name that they recognise - they kick you off.

JuneRibbing December 23, 2022

If you make a comment that is conservative they edit it no matter what your name is. I'm deleting my account for the second time. Liberals reside there.

This site is a left-wing driven media site. Not really a neighborly site at all.
November 19, 2022
If zero is a number that’s what I would’ve given it. This is a left-wing information. Pushing big media company. Worse than Twitter or Facebook. I concur that they do not advise you why you are banned. I believe it’s because of my views and not because of what I said, because I always phrase things as to not seem politically biased.

NextDoor reflects how sick Amerikkka truly is
November 15, 2022
Nextdoor is just another platform that censors it users. You aren’t allowed to have a conversation about current events unless it’s PRO christo-fascist/Republican/Democratic-corporate-militarist-fascist. Any questioning of the anti-COVID vax mythology or racist-reactionary-Republican-based election fraud will be deleted and your account suspended for however long they decide without any warning. They don’t even tell you what they have banned you for. NextDoor is a sterling metaphor for Amerikkka -- full of pridefully ignorant, racist, entitled, alcohol- and drug-addled mindless, gun-loving, human-hating, faux-patriotic little Eichmanns who want the whole world to ascribe to their deep-seated desires for fascism.

PriscillaZink December 24, 2022

Until I read the many reviews complaining of censorship posted here, I was in the process of applying for membership. I am a staunch liberal who believes deeply in the values that liberalism espouses, but these do not include bullying or censorship – from either side. I would like to hear, uncensored, what conservatives think. It's called a "conversation". I have not heard the other side but, if your moderators are truly guilty of suppressing views with which they do not concur then, as a liberal I am ashamed and apologetic. These are not my people.

Nextdoor censorship of conservative views.
November 11, 2022
Nextdoor is just another platform that censors it users. You aren’t allowed to have a conversation about current events unless it’s PRO liberal/Democrat. Any questioning of the cv vax or election fraud will be deleted and your account suspended for however long they decide without any warning. They don’t even tell you what they have banned you for.

MickDavis December 17, 2022


JuneRibbing December 23, 2022

Yep. Same here

Find Another App
November 10, 2022
I'd give this app a zero if I could. I have my own private "conservative" groups on line and for some reason I keep getting suspended upon posting. Today I posted something in one of my groups. I went to look at it and I have a 30 day suspension with no warning and no indication of why. Also, I have been lambasted for having an opinion against the norm and received quite nasty and name calling comments in the general forum and when I reported those no comment was ever removed. The censorship for this app is beyond ridiculous and I'm tired of it

just a bit about next doors procedures
October 20, 2022

I was a lead on Nextdoor for over 4 years, i did my best to follow the guidelines posted by the app when posting or reviewing posts, never voting to remove a post that did not violate the guidelines.

One of my posts were removed that did not violate any guidelines. The ensuing conversation on that post was 2 days running with 200 comments, and the determination based on the conversation was that a certain elected official that was due for re-election lied to the public.

When the post was removed, I questioned the removal asking what exact guideline was violated. And also accessed their, behind the black curtain, moderator community forum to report the violation, while in that forum i personally witnessed and responded to a post where a moderator was conspiring with other moderators to fabricate a guideline in an effort to remove a post that was contrary to the moderators personal religious beliefs.

Because I replied with "no one had the right to cut out the tongue, sew the mouth, or duct tape the mouth, of any user that didnt violate the guidelines", I was immediately removed as lead on the platform.

Update: My account has now been banned from the platform for reporting this.

Leftist Echo Chamber
October 18, 2022

Nothing but a leftist echo chamber.

Your garden variety libs, are bullies. Your dem voting neighbors, family members are all bullies at heart.

Post something they don't like, no matter how innocuous. Simply disagree with them and insults come out.

Echo, word for word their slings and arrows and the one being bullied gets banned.

I've been yeeted three times now and all of a sudden they need to verify my account with a "post card."

Not going to happen because they are unhinged and violent. The number of threats I've gotten by my "neighbors" is unbelievable. The fact that they never get booted believable because bullies always have each other's backs.

Liberal bullies won't always be in charge and they will find out how unproductive, and vile it is to bullied into silence.

Chinese Communist party
October 7, 2022
Run by communists just like Open Door is run my Chicomms.

Nextdoor is a far bizarre leftist dialog
September 23, 2022

I'm in town outside of Dallas, my account was suspended indefinitely for posting a photo of Trump/"orange man" hugging a U.S. flag, i was turned in by new neighbors from Southern Cal that chose to flag the post, welcome to communism my friends and is leading the way!

Their ethics rules are a guideposts for everything that's gone wrong with America today, it's sickening when read aloud, i'm surprised i wasn't shot at dawn by these liberal nazis !

TeeJay October 07, 2022

Where I live people have followed those they disagree with to work and had them fired. It is a bogus hate filled cancel culture platform

September 8, 2022
We live in a gated community surrounded by and included in a nextdoor neighborhood. Wanted them to exclude us from the neighborhood since we have no contact with those residents, so we could make our own neighborhood. They would not do that. They were unhelpful.

Very biased platform.
September 6, 2022
Just a warning ...if you request to delete your account Nextdoor will refuse to delete if one of their censors suspended your account. My account was suspended for nothing more than a political discussion which another user disagreed with. No threat was made in my responses. No cursing or personal insults.

JessePetton September 23, 2022

100% accurate review, Thanks for posting!

LWSims October 10, 2022

Nextdoor doesn't allow national political comments in the General Feed, only in Groups. Members sign a statement they will comply with Nextdoor Community Guidelines, which most members don't read.

StephanieStevens October 18, 2022

"Nextdoor doesn't allow ANYONE POLITICALLY TO THE RIGHT OF MARX to make national political comments in the General Feed..."

Fixed it for you.

Very biased platform.
September 5, 2022
NextDoor is a very liberal platform. Moderators are fellow peers/users who don't appear to follow any consistent guideline. Most of NextDoor consists of ads that have little to do with neighborhood activities. Many of the posts are "cute dog" photos or posts about sirens that were heard in the areas. The platform is a "whiners" paradise.

LWSims October 10, 2022

Moderators are supposed to follow Guidelines written just for them on how to moderate. Nextdoor provides many opportunities for training for Moderators including national Zoom meetings. Nextdoor requests that neighborhood Leads set the tone on conversations that don't follow their Guidelines to the point of reporting content that violates them. In my area, we use Nextdoor to help reunite Lost pets, help neighbors in need, as well as share safety concerns. If every member would read and follow the ND Guidelines, we wouldn't see so much problematic content. Another part of the problem is that many in our society have become very negative, unneighborly, and rude, and are not receptive to improving their behavior. The problem is not Nextdoor since they promote kindness, neighborliness, and community, but the members who bring their uncivil behavior to Nextdoor, and act as if they are on Facebook.

StephanieStevens October 18, 2022

The problem is people like you LW.

You don't follow the guidelines, but heaven help someone who doesn't agree with you!

Nextdoor is way Too toxic
August 28, 2022
This site is filled with toxic unneighborly nasty people that all they wanna do is gossip about anything. This is the problem we have in our country nowadays no one is neighborly and kind to one another. This app explains why we have so many problems in this country. You people need to get a life. Maybe help your neighbors out, volunteer at a homeless shelter, help your elderly neighbors out or many other things I could think of. But now you got the time to gossip and slander character assassinate people.

JessePetton September 23, 2022

Yes, they asks you to comment on a topic, and if it doesn't abide by their "rules", you're banned! you're better off seeking a legitimate local website ran by your local city or town! Thanks for outing these hacks at Nextdoor!