My Perfect Resume Reviews
My Perfect Resume is a resume building service that aims to help users edit and improve existing resumes, or to help them create brand new resumes using templates and guidelines created for their personal needs.
This service is provided by LiveCareer.com, a job search and informational website that provides resume building services, as well as helps job seekers find information about careers and open job listings.
How Does it Work?
Users can get started either creating a whole brand new resume from scratch, and MyPerfectResume.com will walk you through the entire process, or you can upload an existing resume and translate it to a new template and edit it as necessary.
Users can also look through resume samples and templates designed for Administrative Resumes, Customer Service Resumes, Healthcare Resumes, Food and Restaurant Resumes, Retail Resumes, and more.
The homepage of this website does not mention any costs or prices of services, but their Terms and Conditions do say that they offer a variety of services available for individual purchase or through monthly subscription services, though they do not openly publish these costs.
The MyPerfectResume.com Terms and Conditions does not offer or explain any detailed Refund or Guarantee Policy. In fact, their website explicitly states that they do not "guarantee refunds." No information beyond this is offered for customer recourse.
Customer Service Contact Info
Customers who have any questions, concerns, or complaints can contact their Customer Service team by email at [email protected], or by using their website's Live Chat feature.
My Perfect Resume Reputation
This company has received mixed reviews with some of their customers reporting good experiences and others having issues with their billing policies and difficulty working with Customer Service when they encountered a problem.
If you have any experience with My Perfect Resume or their services, please leave your reviews below.
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My Perfect Resume Customer Reviews
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If you transacted with MYPERFECTRESUME change your card right away
Company's lack of customer service, good business and transparency with payment.
This is Identity Theft
Beware of this scam. I cancelled this service in January, but they continue to charge my credit card.
Do NOT fall for this fraud.
Fraudulent company! Run! They are thieves.
They are a scam
Bunch of Criminals.
I agree, same thing just happened to me. Absolute scam.
Do not waste your time with this site, they say it's free until you're finished then you get nothing without paying.
They are scammers! Be aware of them! Once you buy anything from them, they will save your card details
Frustrating Cancellation Process
The tool was helpful and I liked it but if you forget to cancel your 14 day membership that you paid around 3 dollars for you will be hit with a FULL payment of around 23 dollars which you CANNOT get a full refund for!!
Same as another user said, they tried to resell to me when I was trying to cancel!! I even had already told the man that I had just gotten a job after using the site to build my resume but I had no money and could not afford the 23 dollars I just got hit with (for a service I don't need anymore!) and he did not even acknowledge or understand my struggle but tried to convince me to keep the program for a lesser amount of money after I just told him I had NO money!
I left the call with a partial refund and feeling really down and frustrated. I've been doing the best I could to save every penny and to remember to cancel things before I got charged but this one slipped my mind and I am really disappointed with myself and with the lack of understanding, reassurance and the insensitivity I was met with on the phone. I had to ask SEVERAL times about a refund before the gentleman finally answered my question and told me I would get a partial refund!
It would have been so calming and reassuring if he could have given me an answer before going on and on about the benefits of keeping the program that I am NOT INTERESTED IN!! It was really frustrating!!!
I am experiencing EXACT SAME SITUATION. I have never heard of this company. I have never visited the website. I have no clue how they got my info to bill me
You've bee warned.
SCAM Company Stay Away or Wish You Had
This is a scam-stay away! You have to cancel your card -they will not cancel your subscription.
This company is a SCAM You will be charge $2.95 for the use of a Template but before it lets you print anything you gotta sign up for a Monthy Subscription
After 14 days it starts to charge you $23.95 month and if you forget or misplace this information and never log in again you will eventually notice you got nailed to the tune of $75 for a service you never used
Absolute crooks DO NOT SIGN UP they stole money from my account every month for 5 months did not cancel when asked even when I didn’t actually sign to a subscription they kept my details and kept charging
Be Careful With Your Credit Card!!!
I just made a one-time payment, the next thing I knew, they were charging me every month!!! Who needs a monthly subscription for a freaking resume!! It's just a one and done thing. The worst part is when you try to call them...NO ONE answers!! I am notifying Better Business Bureau next!! Am so mad!!
Two words...STAY AWAY!!
I was finally able to get through and Mr. Leo (a perfect gentleman) handled the who issue for me and got me a refund of my money.
I am not mad anymore! Will definitely use them again!!
Like the previous reviews I experienced the same things where they asked for a one time 14 day subscription or something but now almost a year later I finally realized they have been charging me monthly 23 dollars. WATCH OUT!!!
same problem. Caught first month. I didn't sign up for this.
Scam! Do NOT purchase.
This company is a SCAM, please stay away from it. They subscribe you without your approval and the next thing you know your money is withdrawn from your account.
"Holes" in the cheese.
Complete Rip off. Once you leave their site you can't edit your paid for document, I've tried using, Word, google doc and DocUHub and all pages have water "spot" little holes throughout the .doc that prevents editing.
The one version that you can edit offsite is a drag and drop template, each word has to be dragged one by one to edit. Waste of time.
Horrible..They won't let you cancel even when they say they do
HORRIBLE..DON'T DO IT! I called to cancel in December, then emailed after we noticed we were still getting billed. On our side, we didn't notice it till we started to do taxes. Still no excuse!
The only thing I agreed to was a one time bill yet they charged for $35.?? per month after. They said they would refund me one month..great..nope. I usually don't write reviews except a few to say how remarkable an establishment was. These guys are ridiculous! Don't waste your money and time!
Yes they are. Unwanted subscriptions.