MindInsole Reviews

I ordered the reflexology insole, but to my dismay, I received two insoles for the right foot and none for left foot. How can I get left foot or return order? I cannot find how to get my money back or get what I ordered.

I purchased a double set - but the company billed me twice. One for $55 and change for the double set, then an additional $21 for ???. Don't recommend allowing them to use your credit card.

Impossible to get the company to respond to phone calls, emails and messages. I would not waste my time or money with this internet company. Extremely poor customer service, never responds. They never responded to my concerns.

I ordered insoles from Mindinsole on April 22. I was contacted about 10 days later to verify my address. I told them to cancel my order since it had not been shipped, and was told that if I did not cancel they would reduce the cost by 20%. Well, here it is over 8 weeks later - no insoles and no 20% refund on my credit card.

Bought 3 pairs, cut 1, they won't refund for the 2 unused - offered me 20%. Have reported to Trading Standards. Lost £100....

Can Barbara Stevens please kindly send me Leslie's phone number because I keep getting responses from Kaga and it is rubbish....

The insoles feel like the under side of your office chair mat...very uncomfortable. Seller provided a return address to HONG KONG. Post office said no such address. My credit card company would not let me dispute as "it did not fit their criteria for a dispute". Well, that's a wasted $40! Thanks mindinsole for stealing my money:(

What a rip off. Despite repeated emails to customer services with no response ----

no product either.

Stay away from this company. It is totally a SCAM!!!

I wanted to give a negative rating, but not an option.

I got the pair and didn't like them as they won't fit my feet curves, so send back without cutting!

I'm still waiting for my refund though!!! It's been 2 months! and I still didn't got my refund, they stopped answering my e-mails! and never provided a phone number which is actually possible to reach. So it's a scam for me!

I purchased three pair of these items and when I wore them for the first time, the magnet fell out. I called the company and requested a refund and the informed me they had to be in the original box unworn The 100% guaranteed means nothing. I also have to pay for shipping and re-inventory. THIS IS A BAD BAD COMPANY.

I purchased the items on January 25, 2019 but didn't use them immediately because you have to cut them to fit your shoe. Not an easy task.

I emailed the company and they emailed me back the next day. They are giving me a refund on the 2 pairs I did not cut. They told me where to send them back to. Leslie is making it right. I did not like the insoles but at least they are making it right even pass the 30 days. If you are having trouble getting a hold of them then email them at [email protected]

and Leslie will help you. Thanks Leslie.

Barbara Stevens

I ORDERED 3 IN OCT, 2018. I CUT AND TRIED 1 PAIR. I DID NOT LIKE THEM, VERY UNCOMFORTABLE. I CALLED AND CALLED SEVERAL TIMES. NO ONE WILL EVER ANSWER THE PHONE. I WANTED TO SEND 2 PAIRS BACK. I HAVE BEEN CALLING SINCE OCT. NO ANSWER. NOW IT IS PASS 30 DAYS.

I AM VERY UNHAPPY WITH THIS COMPANY. I CAN NOT GET A REFUND OR CREDIT.ARA DO NOT BUY FROM THIS COMPANY. I'M OUT $71.00. BARBARA STEVENS

Bought these of Facebook ad. Said 100% satisfaction guarantee. Cut them to fit my shoes and the caused intense pain immediately.

Despite the guarantee they will not take them back once you cut them, this is a BOGUS SCAM. How else will you know if they work.

Tried to contact this company...they don't answer the phones, and the link to "contact us" does not work in any of their sites.

Screwed for $50 CDN

They are terrible! They slide around in your shoes and hurt your feet! I have asked the company for a refund (I offered to pay to have them shipped back in their original packaging) but they REFUSED!

I just placed one order which i have not received. They've charged TWICE my Visa and ALSO my Mastercard that is linked to PayPal. I have never authorized the triple charges. This sounds like stealing, well it is characteristic of a SCAM. Folks, AVOID any transaction with Mindinsoles or Reflexology Insoles.

Took over three months of requests and a complaint to PayPal to get my order. Even cut to size to do not fit the shoes comfortably. Waste of money in my opinion

I did receive 3pair of the insoles. Those for whom the other insoles were purchased , did not want them, so I returned 2 pair to the company. I did not receive a confirmation of receipt even though the UPS confirmed they received the shipment. I have contacted the company by email and phone. Wait time on the phone 20 minutes the first time- still waiting 20 plus minutes this time. Doubt that I will receive a refund!! Lesson learned!!

I went online to check out the site. I thought I would give them a try since I have had neck and back issues. When I went to purchase the product and filled out the information, the cost was $38.99 with FREE shipping.

When I went to the next page to review the order, it submitted the order. They charged me $51.84! I emailed them to cancel my order three times in three days with NO response. I called their customer service line to cancel the order three different times and each time was on hold 31-60 minutes!

This is SCAM. I have not received my insoles as of yet, 11 days later, and still no response from the company! I would NOT recommend you give them your credit card number since they charge you whatever they feel like charging and will let you know if they even send out a product!

I would have given this zero stars if it would allow me to but had to reluctantly give it one.

I'd give them less than one star if you had it. They sent my husband a set for Christmas and there were missing magnets. He has tried to call them several times and they do not return your calls.

You can't reach anyone by phone no matter what time you call, POOR QUALITY, THEY DON'T FIT IN YOUR SHOE, I SEND THEM BACK AND NEVER GOT MY MONEY BACK

These inserts do not work. Big ripoff I bought a pair, within a week my knees were killing. Stop using immediately.

My opinion theres no value, and youd be better served burning money in a fire place