iTechDeals Reviews

( 50 reviews )

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iTechDeals Customer Reviews

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How to buy a piece of garbage
June 8, 2024

This place seems to be total ripoff.

I bought na IPAD, However, they didn't state that it was refurbished.

They mailed it to me by USPS. Big problem! The ipad is bigger than a mailbox, so the unit was dented and the screen was shattered.

I called for customer service but the phone number is not working.

I paid for local repair service who replaced the screen and "undented" the case

Now that it's repaired, it worked but I cannot update the operating system

I guess that if you want a rather expensive paperweight, this is the place to go!

A rating of '1" is far too high.

April 2, 2024
This place is a total scam! Don’t waste your time or your money! Only gave a one star because there isn’t a zero!

January 25, 2024
I purchased a chrome book and warranty plan. I’ve tried to return the book and all I get is a repair place that says they are not involved with I’m stuck with something that is not at all what I ordered and I can’t return it. Buyer beware!

Worst Seller-Avoid and do not even look at their ad
February 14, 2023

I ordered a samsung chromebook on 3 Jan 2023, delivered on 3 Feb 2023 ie exactly one month, I have never seen any seller deliver so long . After receiving the device on 3/2/2023, I just found out that chromebook has damaged 2 screen corners and the wrong charger. This is a piece of crap. I will tell everyone in my club to avoid buying anything from this store.

This chrome book isn't even good for donating to the Homeless so It can go to the trash.

Don’t buy from this company. They don’t deserve a one star rating.
October 12, 2022

Purchased and Apple Watch and 2 year product replacement (CPS) around 7/6/21. Watch has fallen apart. Did an online contact weeks ago with no response. Did another one today. Listed ph 732 930 0443 is no good. CPS can’t help me as I don’t have a warranty # even though I have a receipt.

September 16, 2022

You can't reach anybody ever...

Disgusted! Fraudulent Scam
July 22, 2022

Received a completely broken Lenovo chromebook. Sent an email asking to have it replaced, trying to return is still in the works. No return shipping label supplied. So far 10 days nothing seems to be done, this company is a complete fraud and scam.

Will update if they honor a replacement or credit back to the original form of payment.


Trung February 14, 2023

I got same issue. Never buy again. I ordered a samsung chromebook (ORDER IT20000395067) on 3 Jan 2023, delivered on 3 Feb 2023 ie exactly one month, I have never seen any seller deliver so long . After receiving the device on 3/2/2023, I just found out that chromebook has damaged 2 screen corners and the wrong charging. This is a piece of crap.

Stay away from this website
April 29, 2022

What you see is not what you get! Very bad customer service. I've been trying to return an item since I received it to no avail, I got an email saying we want to help, but no help is in sight. you might as well buy from Ali Baba or such sites, this is china for sure, returns are nearly impossible, customer service doesn't exist. stay away, Amazon. eBay , Groupon are your safest bet.

Save your money. I can't even unsubscribe!!!

Overpromise and under deliver
December 20, 2021

I ordered the The $20 mystery box for a gift exchange Christmas Eve in my family I thought it be fun as we Play a game where we draw numbers to not allow anybody to open the mystery box until the very last gift

however much to my dismay the box never arrived and Christmas is only a few days away so I reached out as a question the timeline and found out that the box was never shipped even though I received a confirmation email that it had been shipped and processed and that they had run out of the item

if I had not reached out I would not be aware because no one ever let me know so now I’m running out to buy another fun substitute gift a few days before Christmas this was not a shipping issue this was a lack of product and notification issue

ITech Deals is a SCAM Company
December 12, 2021
ITech Deals is a total scam! They show one thing on the website and send out something completely different! They then expect you to pay to return the crap they tried to sell you! Run away from this scam company!

Do not buy from this company, thanks
July 19, 2021
This site is a total scam. I bought a 5th gen Ipod, the thing does not work... What's up with customer service, you have to wait overnight to get a response don't buy from this site unless you want to throw your money away. If that's the case throw it my way. Happy day.

Don't Order I Tech Deals, Burn your money instead
March 27, 2021
Ripped me off for an order of Covid masks. Kept giving me excuses. Almost 3 months and today they emailed the outrageous statement that they delivered order initially when they were made aware months ago the post office could not deliver due to their incorrect address replaced what I typed because their database has outdate addresses. NEVER ORDER again.

If you want to give someone a broke item, buy itech
October 29, 2020

Second time I bought from them...second time I got a broken piece of crap! Bought the apple watch, the same day I got it (bought for my wife bday) I had to check it out because of other stuff I bought from them...I thought maybe it was a one off thing...nope. If it says refurbished on this means you are getting a broken piece of crap that will not work.

Do not waste your time or money...The watch, was so filthy, you can see where someone had worn this and itech did not even take a moment to wipe it down (with covid 19 spreading). So if they did not even wipe it down, they definitely did not take the time to fix the inside of the watch! This site is like a garage sale, you get the junk nobody wants because its you sell it cheap enough to get rid of it and then ask stupid, did you try to troubleshoot it? Did you try another phone?

What, you think we are all stupid... Do not buy anything from them and give it as a will make many sad faces when the item you thought was a great now a broken return...just buy direct from apple...avoid the stupid.

Company is a scam. Ripped me off
October 11, 2020

Bought a chromebook got a computer do broken chipped every corner broken. Nothing like the photos. Total garbage. And they don’t take returns they can send you anything

Total rip off

August 31, 2020
Order on-line all the time and never had problems like this - charged my credit card immediately but after TWO MONTHS product never delivered - their "world class customer service" is a joke - impossible to reach them by phone, system hangs up on you repeatedly - email gets robo-responses. Ordered something a month in advance for my little brother's birthday and had to find a replacement gift at the last minute. TOTAL RIP OFF.

May 5, 2020
Company claimed to have shipping issues with an order due to a "bad address." I responded at least three times via e-mail with my correct address but never received the order. No phone number and customer service e-mail person was like a parrot repeating initial "bad address" mantra. I constantly receive items from every vendor under the sun at my address, so is a scam. I went to my credit card company and had to cancel the charge.

Great value
March 26, 2020
To date I have purchased 6 chromebooks for myself and friends. Although one of the cases was a little ratty, all of the units are working well. The highest price I paid for one was $59.99 and the lowest was $43.99. Nothing to complain about.

ChristopherWilliams April 01, 2020

How long did it take you to get your order? If you tried to reach out to customer service, how long did it take for you to be contacted back? I'm starting to believe that these positive reviews are phony.

George April 01, 2020

I'm legit! Bought 6 chromebooks, no problems. I can't comment on customer service, never had a need to contact them.

Most of my units took 5 or 6 days, one took eight.

I must say that I'm either the luckiest guy in the world, or only dissatisfied people are responding to this site. I suspect the latter.

veronicakern April 05, 2020

You are a very lucky person. I received a refurbished hpchrome book. I paid 69.00 dollars for a chromebook that should have been in a dumpster. It was a terrible product. No response when I ask for a return label. SCAM

George April 05, 2020

Never got an HP. Got ACER's and DELL's. One is four or five years old.

Wish I could help.

December 23, 2019
I purchased a tablet on 12/13. I just received an email today that the item was oversold but it still being sold on their website 12/23. Prior to getting that email I received 3 prior emails after contacting asking when my item would ship telling me that they are having shipping issues. I just got another email saying my order was refunded. I do not trust a company that lies to customers. If it was oversold then why is it still available for sale on the site. These people ruined Christmas for a 5yr old little girl.

December 9, 2019

I purchased an Ipod Touch 16Gb ons sale for $44.99. It stated that it was refurbished in like new condition. When I received it the screen has lots of scratches and scuff marks all over the screen and back. I requested a return and at first they wouldn't honor until I escalated it. When they finally honored it, they would not pay for the RMA return label which would cost around $6. So I would get a refund but I would take a loss in the shipping cost. DO NOT BUY FROM ITECHDEALS.COM. THEIR CUSTOMER SERVICE IS TERRIBLE AND YOUR PRODUCT WILL COME IN D CONDITION IF REFURBISHED.

Thank you,

October 22, 2019
I have had horrible customer service since my delivery never arrived. Amy had let me know that you would either do a one-time reshipment or a refund. I order a LOT of items online and almost never have any issues. I requested that it be shipped again thinking of course it couldn't get lost twice. I have never received any second email confirmation or any response to my questions regarding getting a second shipping notification. I feel at this point this company is a huge scam. Do not to be suckered by their low prices as there actually is no product you will receive.