iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
36 ‘iTechDeals.com’ Reviews
Order on-line all the time and never had problems like this - charged my credit card immediately but after TWO MONTHS product never delivered - their "world class customer service" is a joke - impossible to reach them by phone, system hangs up on you repeatedly - email gets robo-responses. Ordered something a month in advance for my little brother's birthday and had to find a replacement gift at the last minute. TOTAL RIP OFF.
Company claimed to have shipping issues with an order due to a "bad address." I responded at least three times via e-mail with my correct address but never received the order. No phone number and customer service e-mail person was like a parrot repeating initial "bad address" mantra. I constantly receive items from every vendor under the sun at my address, so is a scam. I went to my credit card company and had to cancel the charge.
To date I have purchased 6 chromebooks for myself and friends. Although one of the cases was a little ratty, all of the units are working well. The highest price I paid for one was $59.99 and the lowest was $43.99. Nothing to complain about.
I purchased a tablet on 12/13. I just received an email today that the item was oversold but it still being sold on their website 12/23. Prior to getting that email I received 3 prior emails after contacting asking when my item would ship telling me that they are having shipping issues. I just got another email saying my order was refunded. I do not trust a company that lies to customers. If it was oversold then why is it still available for sale on the site. These people ruined Christmas for a 5yr old little girl.
I purchased an Ipod Touch 16Gb ons sale for $44.99. It stated that it was refurbished in like new condition. When I received it the screen has lots of scratches and scuff marks all over the screen and back. I requested a return and at first they wouldn't honor until I escalated it. When they finally honored it, they would not pay for the RMA return label which would cost around $6. So I would get a refund but I would take a loss in the shipping cost. DO NOT BUY FROM ITECHDEALS.COM. THEIR CUSTOMER SERVICE IS TERRIBLE AND YOUR PRODUCT WILL COME IN D CONDITION IF REFURBISHED.
I have had horrible customer service since my delivery never arrived. Amy had let me know that you would either do a one-time reshipment or a refund. I order a LOT of items online and almost never have any issues. I requested that it be shipped again thinking of course it couldn't get lost twice. I have never received any second email confirmation or any response to my questions regarding getting a second shipping notification. I feel at this point this company is a huge scam. Do not to be suckered by their low prices as there actually is no product you will receive.
I ordered a notepad for my grand daughters birthday a week ago here it is 7 days later
Rec'd small mystery tech box that was half-full due to the fact that they stuffed my previous order of 8 lighted outlet covers in the surprise box to save on postage!! This took up more than half of his SMALL box. The remaining items were probably about $5 worth of tech. Some SURPRISE !!
Contacted to send back. I was told that I had to provide a tracking number and they did not supply a return label. It cost me $7.85 to send it back to them. After 2 weeks, I am still awaiting the REFUND.