iTechDeals Reviews
iTechDeals is an online daily deals website that specializes in providing members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does iTechDeals Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website states that their staff searches far and wide to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Cost/Price Plans
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
Refund Policy
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door.
Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return.
All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
Reputation
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, and many others.
If you have any experience with iTechDeals or their products, please leave your reviews below.
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iTechDeals Customer Reviews
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Worst Seller-Avoid and do not even look at their ad
I ordered a samsung chromebook on 3 Jan 2023, delivered on 3 Feb 2023 ie exactly one month, I have never seen any seller deliver so long . After receiving the device on 3/2/2023, I just found out that chromebook has damaged 2 screen corners and the wrong charger. This is a piece of crap. I will tell everyone in my club to avoid buying anything from this store.
This chrome book isn't even good for donating to the Homeless so It can go to the trash.
Don’t buy from this company. They don’t deserve a one star rating.
Purchased and Apple Watch and 2 year product replacement (CPS) around 7/6/21. Watch has fallen apart. Did an online contact weeks ago with no response. Did another one today. Listed ph 732 930 0443 is no good. CPS can’t help me as I don’t have a warranty # even though I have a receipt.
Awful
You can't reach anybody ever...
Disgusted! Fraudulent Scam
Received a completely broken Lenovo chromebook. Sent an email asking to have it replaced, trying to return is still in the works. No return shipping label supplied. So far 10 days nothing seems to be done, this company is a complete fraud and scam.
Will update if they honor a replacement or credit back to the original form of payment.
Disgusted!!
I got same issue. Never buy again. I ordered a samsung chromebook (ORDER IT20000395067) on 3 Jan 2023, delivered on 3 Feb 2023 ie exactly one month, I have never seen any seller deliver so long . After receiving the device on 3/2/2023, I just found out that chromebook has damaged 2 screen corners and the wrong charging. This is a piece of crap.
Stay away from this website
What you see is not what you get! Very bad customer service. I've been trying to return an item since I received it to no avail, I got an email saying we want to help, but no help is in sight. you might as well buy from Ali Baba or such sites, this is china for sure, returns are nearly impossible, customer service doesn't exist. stay away, Amazon. eBay , Groupon are your safest bet.
Save your money. I can't even unsubscribe!!!
Overpromise and under deliver
I ordered the The $20 mystery box for a gift exchange Christmas Eve in my family I thought it be fun as we Play a game where we draw numbers to not allow anybody to open the mystery box until the very last gift
however much to my dismay the box never arrived and Christmas is only a few days away so I reached out as a question the timeline and found out that the box was never shipped even though I received a confirmation email that it had been shipped and processed and that they had run out of the item
if I had not reached out I would not be aware because no one ever let me know so now I’m running out to buy another fun substitute gift a few days before Christmas this was not a shipping issue this was a lack of product and notification issue
ITech Deals is a SCAM Company
Do not buy from this company, thanks
Don't Order I Tech Deals, Burn your money instead
If you want to give someone a broke item, buy itech
Second time I bought from them...second time I got a broken piece of crap! Bought the apple watch, the same day I got it (bought for my wife bday) I had to check it out because of other stuff I bought from them...I thought maybe it was a one off thing...nope. If it says refurbished on this site..it means you are getting a broken piece of crap that will not work.
Do not waste your time or money...The watch, was so filthy, you can see where someone had worn this and itech did not even take a moment to wipe it down (with covid 19 spreading). So if they did not even wipe it down, they definitely did not take the time to fix the inside of the watch! This site is like a garage sale, you get the junk nobody wants because its broken...so you sell it cheap enough to get rid of it and then ask stupid questions...like, did you try to troubleshoot it? Did you try another phone?
What, you think we are all stupid... Do not buy anything from them and give it as a gift...you will make many sad faces when the item you thought was a great gift...is now a broken return...just buy direct from apple...avoid the stupid.
Company is a scam. Ripped me off
Bought a chromebook got a computer do broken chipped every corner broken. Nothing like the photos. Total garbage. And they don’t take returns they can send you anything
Total rip off
TOTAL SCAM
Scam
Great value
How long did it take you to get your order? If you tried to reach out to customer service, how long did it take for you to be contacted back? I'm starting to believe that these positive reviews are phony.
I'm legit! Bought 6 chromebooks, no problems. I can't comment on customer service, never had a need to contact them.
Most of my units took 5 or 6 days, one took eight.
I must say that I'm either the luckiest guy in the world, or only dissatisfied people are responding to this site. I suspect the latter.
You are a very lucky person. I received a refurbished hpchrome book. I paid 69.00 dollars for a chromebook that should have been in a dumpster. It was a terrible product. No response when I ask for a return label. SCAM
Never got an HP. Got ACER's and DELL's. One is four or five years old.
Wish I could help.
SCAM
IPOD TOUCH 16GB 5TH GEN
I purchased an Ipod Touch 16Gb ons sale for $44.99. It stated that it was refurbished in like new condition. When I received it the screen has lots of scratches and scuff marks all over the screen and back. I requested a return and at first they wouldn't honor until I escalated it. When they finally honored it, they would not pay for the RMA return label which would cost around $6. So I would get a refund but I would take a loss in the shipping cost. DO NOT BUY FROM ITECHDEALS.COM. THEIR CUSTOMER SERVICE IS TERRIBLE AND YOUR PRODUCT WILL COME IN D CONDITION IF REFURBISHED.
Thank you,
TOTAL SCAM
STAY AWAY FROM THIS COMPANY
Tech Mystery Box ?????
Rec'd small mystery tech box that was half-full due to the fact that they stuffed my previous order of 8 lighted outlet covers in the surprise box to save on postage!! This took up more than half of his SMALL box. The remaining items were probably about $5 worth of tech. Some SURPRISE !!
Contacted to send back. I was told that I had to provide a tracking number and they did not supply a return label. It cost me $7.85 to send it back to them. After 2 weeks, I am still awaiting the REFUND.
Fictitious Customer Service
Ordered two Chrome Books, both items were defective on arrival. E-mail [email protected] three times received zero response. Called their Customer Service Telephone Number, it has a recording that tells you to send your inquires/complaints to guess where? [email protected] it's a BS scam.
Since we pay for these items with Paypal, we submitted a "Paypal Dispute" Paypal got us a refund, however, we had to pay out of are pocket to returned items back to itechdeals. We lost $24.10 on this sale for shipping charges. We feel itechdeals.com should of send us prepaid returned shipping labels for these defective items. We're guess they don't give a chit about their customers. If there was a less than one star rating this company would be the number one winner.