iTechDeals Reviews

This place seems to be total ripoff.

I bought na IPAD, However, they didn't state that it was refurbished.

They mailed it to me by USPS. Big problem! The ipad is bigger than a mailbox, so the unit was dented and the screen was shattered.

I called for customer service but the phone number is not working.

I paid for local repair service who replaced the screen and "undented" the case

Now that it's repaired, it worked but I cannot update the operating system

I guess that if you want a rather expensive paperweight, this is the place to go!

A rating of '1" is far too high.

I ordered a samsung chromebook on 3 Jan 2023, delivered on 3 Feb 2023 ie exactly one month, I have never seen any seller deliver so long . After receiving the device on 3/2/2023, I just found out that chromebook has damaged 2 screen corners and the wrong charger. This is a piece of crap. I will tell everyone in my club to avoid buying anything from this store.

This chrome book isn't even good for donating to the Homeless so It can go to the trash.

Purchased and Apple Watch and 2 year product replacement (CPS) around 7/6/21. Watch has fallen apart. Did an online contact weeks ago with no response. Did another one today. Listed ph 732 930 0443 is no good. CPS can’t help me as I don’t have a warranty # even though I have a receipt.

You can't reach anybody ever...

Received a completely broken Lenovo chromebook. Sent an email asking to have it replaced, trying to return is still in the works. No return shipping label supplied. So far 10 days nothing seems to be done, this company is a complete fraud and scam.

Will update if they honor a replacement or credit back to the original form of payment.

Disgusted!!

What you see is not what you get! Very bad customer service. I've been trying to return an item since I received it to no avail, I got an email saying we want to help, but no help is in sight. you might as well buy from Ali Baba or such sites, this is china for sure, returns are nearly impossible, customer service doesn't exist. stay away, Amazon. eBay , Groupon are your safest bet.

Save your money. I can't even unsubscribe!!!

I ordered the The $20 mystery box for a gift exchange Christmas Eve in my family I thought it be fun as we Play a game where we draw numbers to not allow anybody to open the mystery box until the very last gift

however much to my dismay the box never arrived and Christmas is only a few days away so I reached out as a question the timeline and found out that the box was never shipped even though I received a confirmation email that it had been shipped and processed and that they had run out of the item

if I had not reached out I would not be aware because no one ever let me know so now I’m running out to buy another fun substitute gift a few days before Christmas this was not a shipping issue this was a lack of product and notification issue

Second time I bought from them...second time I got a broken piece of crap! Bought the apple watch, the same day I got it (bought for my wife bday) I had to check it out because of other stuff I bought from them...I thought maybe it was a one off thing...nope. If it says refurbished on this site..it means you are getting a broken piece of crap that will not work.

Do not waste your time or money...The watch, was so filthy, you can see where someone had worn this and itech did not even take a moment to wipe it down (with covid 19 spreading). So if they did not even wipe it down, they definitely did not take the time to fix the inside of the watch! This site is like a garage sale, you get the junk nobody wants because its broken...so you sell it cheap enough to get rid of it and then ask stupid questions...like, did you try to troubleshoot it? Did you try another phone?

What, you think we are all stupid... Do not buy anything from them and give it as a gift...you will make many sad faces when the item you thought was a great gift...is now a broken return...just buy direct from apple...avoid the stupid.

Bought a chromebook got a computer do broken chipped every corner broken. Nothing like the photos. Total garbage. And they don’t take returns they can send you anything

Total rip off

I purchased an Ipod Touch 16Gb ons sale for $44.99. It stated that it was refurbished in like new condition. When I received it the screen has lots of scratches and scuff marks all over the screen and back. I requested a return and at first they wouldn't honor until I escalated it. When they finally honored it, they would not pay for the RMA return label which would cost around $6. So I would get a refund but I would take a loss in the shipping cost. DO NOT BUY FROM ITECHDEALS.COM. THEIR CUSTOMER SERVICE IS TERRIBLE AND YOUR PRODUCT WILL COME IN D CONDITION IF REFURBISHED.

Thank you,