iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
27 ‘iTechDeals.com’ Reviews
Horrible! Ordered their tech mystery box and got items that you can buy at the $1.00 store. One item that was sent was preowned and doesn’t work! I asked them for a shipping label to return and was told no. Just being dissatisfied with my purchase is not reason enough to return. I was corresponding with someone named Amy, who was rude and condescending. I haven’t shopped at any place online that doesn’t have a customer satisfaction guarantee. In fact, she claimed if it was defective they would allow a return. As stated, one item was used; it was a wireless meat thermometer! I wasn’t about to use this on something I’m cooking; I don’t know where it’s been, but I did see fingerprints all over it! All I wanted to do was return their stuff with their shipping label. Would’ve probably bought from them again, not anymore after this experience!
Bought 2 items that I did not like and were misrepresented in their description. Sent back both items and they made me pay for return shipping and to add insult to injury a restocking fee!!!
I think what they do is fradulent! I asked for the restocking fee language in writing and they never responded!!!!
DO NOT ORDER OR WASTE YOUR TIME OR MONEY ON THEIR BOGUS ITEMS!!!
If something looks too good to be true - it usually is - at least in this case: We ordered a refurbished Samsung Chromebook in October for our 5 year olds birthday in December. Last week we decided to power it up so that it would be ready to use when we gave it to him - only to find that the power cord did not fit! So we contacted them - only to be asked why we had not opened the box prior to this date. We explained to them why -
Ordered iPad 2 and received one with a dent in it. They told me that because it was "non-defective," I had to pay for shipping and they would deduct a $6 restocking fee from my refund.
Nothing in the description listed it as refurbished or used condition. VERY sketchy!
I purchased an Apple TV from iTech deals. I was so exicted, received the package (over 14 days from when I placed the order), and the system kept turning off. I tried it on other televisions and had the same results. I emailed iTech deals, they replied 2 days later and 2 days after that sent me a label to return the item. I tracked the return and they didn't send the refund back for close to 30 days! I ended up working with my credit card company to receive my refund. I don't care what the deals are, I'd rather work with a company that responds quickly when there is a broken item I purchased and refunds me my item when they receive the return, not 3 weeks after they receive the return.
I am completely and utterly frustrated with these people. I ordered the surprise box of tech on 08/05/18, after several communications with customer service i eventually received my package on 08/22/18 ( i was being told my package had been shipped when obviously it had not). By this time i had communicated to customer service that i no longer wanted the package. I was told that i should either refuse or take the item back to the post office to have it returned and a refund would be processed for me, i took the package back to the post office on the day i received and asked that it be returned. It has now been eleven (11) days since i did so and im being told every single time by customer rep that the package has not been back in their warehouse, now quite frankly, i do not trust what these people are telling me because of the lies i have been told in the past, so i am still left without the product and without my money. I will never be able to bring myself to purchase from this website in the future.
I have to agree that this site is definitely a scam like the prior reviews. I purchased lg headphones and I contacted the company after I received these and let them know I received a used pair of headphones, they even had some gunk on the earpiece. They replied that they are refurbished and it states it all the way at the bottom in small print. I asked for a return and they are making me pay for return shipping along with a restocking fee. Will never order again from this company, buyers beware of their products are used, I wouldn’t consider them refurbished since my pair still had ear gunk on the ear piece. Stay away.
These headphones broke 3 months after purchasing. Contacted ITech Deals and they stated because it's not within 30 days of purchase, they cannot do anything. So I decided to take them to apple, because why not? It's their product as well and they should stand behind it and usually that is the case with Apple. Apple took care of me and sent the headphones to a diagnostic specialist who stated there were not authentic beats solo 3 headphones and they could not fix nor replace them. I was baffled, I spent $200.00 thinking they were real when they weren't AND ITech doesn't seem to care either. What POOR customer service and not to mention involving in fraudulent activity. I will be reporting this site and moving further with things. I just want to warn people to NOT ORDER FROM THIS FAKE SITE.