iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
37 ‘iTechDeals.com’ Reviews
I have to agree that this site is definitely a scam like the prior reviews. I purchased lg headphones and I contacted the company after I received these and let them know I received a used pair of headphones, they even had some gunk on the earpiece. They replied that they are refurbished and it states it all the way at the bottom in small print. I asked for a return and they are making me pay for return shipping along with a restocking fee. Will never order again from this company, buyers beware of their products are used, I wouldn’t consider them refurbished since my pair still had ear gunk on the ear piece. Stay away.
These headphones broke 3 months after purchasing. Contacted ITech Deals and they stated because it's not within 30 days of purchase, they cannot do anything. So I decided to take them to apple, because why not? It's their product as well and they should stand behind it and usually that is the case with Apple. Apple took care of me and sent the headphones to a diagnostic specialist who stated there were not authentic beats solo 3 headphones and they could not fix nor replace them. I was baffled, I spent $200.00 thinking they were real when they weren't AND ITech doesn't seem to care either. What POOR customer service and not to mention involving in fraudulent activity. I will be reporting this site and moving further with things. I just want to warn people to NOT ORDER FROM THIS FAKE SITE.
We purchased a pair of Beats by Dre Powerbeats 3 Bluetooth wireless headphones for our 12 year old for Christmas on Dec 11, 2017. As of early Feb 2018 the headphones will no longer hold a charge. The red light goes on while plugged into the USB charger, but there is no response as soon as they are disconnected. Yesterday I took them to the Apple Store and was told they were counterfeit product. There were two main ways they could tell: first, the serial number on the strap (between the ear pieces) had been used, or attempted to be used, 100s of times. Further, when trying to use the "YourBeats" Updater tool, they were not recognized by the utility. These are both BRIGHT RED FLAGS for Apple!
The response I got this AM from iTechDeals is below. This is all inaccurate and a lie as Apple already confirmed that these are not genuine...
**The item you purchased is authentic, real and made by Apple. The way we are able to offer such great prices is by buying overstock at discounted prices and then passing those savings on to the customer. Some of our inventory is overstock that was intended to be sold overseas and is therefore not in the Apple US computer database. We have sold many thousands of beats and would never sell a non-authentic item of any brand, these are absolutely authentic Beats. **
I will be reporting this to any and all online sellers that deal with this company, the BBB, and the FBI counterfeit agency. My recommendation would be to avoid purchasing anything from this company as the "discount" prices they offer are due to selling counterfeit goods.
I ordered a laptop and some charging cables on December 12, 2017. My order was shipped on December 15, 2017 by DHS. It arrived December 23, 2017 and was supposed to be scanned by my USPS, which never has been received. I was told at 9:51 pm on Sunday night to hold off while Stacey speaks to her supervisor. What? This company not only can't produce the items I ordered, but they have the worst customer service. I will never do business with this company ever again. Be Warned!!
I have had two purchases where the items were complete junk! One was a fidget spinner that didn’t light up properly and barely spun due to cheap flimsy plastic. My other purchase was an outlet cover with a light. For the light to work the outlet cover would have had to extend from the wall. I have had numerous emails from the company dragging their feet about giving me a refund. Right now they want me to pay shopping to mail it back. In my experience this company does not do business like a normal company and it seems scam like. I have no idea why it has taken me days to get my complaint resolved, and we still aren’t through. My opinion, this is a risky company. One I’m reporting to the Better Business Bureau.
I bought a mouse one week ago and didn't receive any confirmation email or order number and haven't got my product. I don't think it will ever come. I am very disappointed!
I had ordered an iPhone charger for 1 dollar with free shipping. I believe I ordered it July 26 and it "shipped" July 27th by August 6th I still haven't received it and there was not tracking number because it was coming by regular USPS mail so it should be coming in an envelope. Today's August 18th and I still haven't recieved what I paid for. I emailed them and they said they'd give me a refund but I purchased the charger with a non refillable gift card. So I think that I just wasted money on this site.
I ordered something on 4/3 then ended up not receiving my order.
Emailed multiple times - with no resolution (which appears to be their "MO").
Finally I filed with PayPal on 4/24 to get my money back. WELL....low and behold, suddenly my items were shipped and they provided a tracking number to PayPal...
I had said I wanted a REFUND -- and they totally ignored that -- sent the stuff -- which I FINALLY received on 4/28...
RIDICULOUS!! DO NOT DO BUSINESS WITH THIS PLACE!!!!!