iTechDeals.com is an online daily deals website that specializes in providing their members with access to a brand new tech gadget or electronic item on a special sale every 24 hours.
How Does It Work?
A daily deals website is a specific kind of discount or coupon website that partners with local retailers all over the country as well as national retailers in order to provide their customers with special discounts or promotional deals.
iTechDeals.com is specifically a daily deals website that specializes in providing their customers with technical and electronic products and gadgets, including big ticket items like computers, smartphones, and tablets, as well as smaller items like the associated accessories for these products.
Their website says that their staff searches “far and wide” to provide their customers with the best possible sales, discounts, deals, and specials on the products they want, while providing a simple, easy, and effortless shopping experience.
They feature a single deal in each of their categories. New deals launch every night at midnight, Eastern Standard Time, and will be live on their website for 24 hours.
Obviously the cost of the products and services sold through this website will vary based on a large number of factors, including the type of product or gadget, the percentage of the discount available, the original retail price of the product, whether it is brand new or refurbished, and more.
But it does not cost any money to become an iTechDeals.com member, nor does the website require you to have any sort of paid membership in order to be eligible for their daily email alerting you to the day’s newest deal.
The iTechDeals website is very clear that they do not accept returns or offer refunds at any time, unless a product is defective or damaged when it arrives at your door. Unfortunately, the website says in order to provide the products on their website at such a deep discount, they must refuse to deal with the work of accepting and processing returns.
If the item you purchased does arrive defective or not in working condition, you must contact their website within 14 days of receipt so they can replace the item. If that item is no longer in stock, they will provide you with a full refund of the purchase price.
If you are considering a return of any kind, you must contact them by email to receive a Return Merchandise Authorization and further instructions for successful return. All items must be returned in the original box, with all original packing materials and accessories, otherwise the return will be refused.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 732-930-0010, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
As you can imagine, this website does have some very unhappy customers who were dissatisfied with the product they received and further upset and frustrated because of the company’s refusal to provide them with an opportunity to return their product for a refund.
This website does have mostly positive reviews, however, on many of the review websites that are available. Unfortunately, all of their positive reviews appear to just be a sentence or two in length, and are generally short, vague, and non-specific descriptions of what a great company this is.
Though there is no way to prove that these might be paid-for reviews, it certainly isn’t helpful for customers who are evaluating this site to have such a lack of detail when they are trying to determine whether or not this site and their products are worth their time and money.
It appears the best approach for customers who want to try this website for themselves would be to purchase something affordable, so if they are unhappy with the quality and unable to receive a refund, the financial cost won’t be as significant.
Competitors and Alternatives?
There are many other daily deals websites all over the internet, as it has become an interesting and fun way for people to experience new places or products, including websites like LivingSocial, Groupon.com, 1SaleADay.com, DealNation, DealFind.com, and many others.
If you have experience with this company or their products, please leave your iTechDeals.com reviews below.
27 ‘iTechDeals.com’ Reviews
I have used I tech deals for a few years and generally one gets a good value.
I am a bit of a tech nerd so I have chargers, portable chargers,mp3 players, cables,headphones, car plugs, etc.
Yes, they take a bit of time to process the orders, but it does come. For less than $20 bucks including shipping,, I think it is a good value. Years ago when one took 24 pictures with a roll of 35mm film, you were happy with a few good shots. I think the same is true with I Tech. With any duplicate items I get, I give to friends or use as a gift when I visit people in the hospital
I would give them negative star rating as 1 star is too much for them! I ordered on August 29, 2016 and immediately my credit card was charged. On September 4 I received an email my item was 'shipped'. Tracking showed no movement at all and I notified customer service by email on September 9 as they do not want phone calls. I was told to keep checking. They then sent a change in tracking that the item was 'shipped' on September 13 and would be here September 17. STILL NOTHING but tracking info now says ,'pre-shipment' status. I have contacted my credit card company to investigate and credit back as this is a poor way to conduct business and I believe everyone should avoid ordering from them!!!
Buyer beware. I plan to notify BBB, consumer affairs and report to every consumer resource I can find. Very, very, very shady practices. Don't lose your money with them as they will never 'ship' your order!
Bought Bluetooth Headphones. Worked for less than 2 weeks.
We ordered 2 iphone lightning cords through itechdeals.com that appear to be lost in the mailing system. We contacted them after 2 weeks and they told us they'd get back to us and solve our problem. They didn't, so we emailed them again. Now customer service tells us they'll let their company know so it doesn't happen to others. So one month later we've paid money for a product they have no intention of delivering! First time ever a company has done this to us!
Beware of this fraudulent company!
Got an email saying it was shipped. Customer service says it was shipped from New Jersey. It is 11 days after and no delivery. Customer service is unable to help other than to point to the "Terms and Conditions" saying it may take 6 business days "or longer" to ship and and 10 -14 business day "or longer" to receive. What a joke!
Purchased a charge & sync cable for iPhone; used it twice at work. Tried plugging it in on several ports and even a plug - DOES NOT WORK. Called everyone back that I recommended this place to and took back my review. DO NOT RECOMMEND!!!
Surprise Box of Tech = Box of Useless Junk No One Ever Wants. Also horrible customer service.
They falsely advertised their boxes to be a huge sale from 100 to 20 dollars, completely random, and make your friends jealous. I bought two boxes (which took them a week just to process the order) to realize 5 out of 7 of the items were exactly identical, and were very useless items or cheap items that I can buy within the price range. For example, they sent me an old iphone car charger or a screen protector wipe. I talked to their customer service about how falsely advertised their items are, and they made me pay my own return shipping if i want to return it and did not in any sort of way sound sincere or apologetic about the situation at all.
i have only ordered inexpensive items and have had no problems. I wrote to tell them a charger I ordered was not mailed and wanted a refund. I didn't receive a response to my email but I got the charger in three days. I don't think I would order anything expensive though.