iTechDeals Reviews
iTechDeals Customer Reviews
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Tech Mystery Box ?????
Rec'd small mystery tech box that was half-full due to the fact that they stuffed my previous order of 8 lighted outlet covers in the surprise box to save on postage!! This took up more than half of his SMALL box. The remaining items were probably about $5 worth of tech. Some SURPRISE !!
Contacted to send back. I was told that I had to provide a tracking number and they did not supply a return label. It cost me $7.85 to send it back to them. After 2 weeks, I am still awaiting the REFUND.
Fictitious Customer Service
Ordered two Chrome Books, both items were defective on arrival. E-mail [email protected] three times received zero response. Called their Customer Service Telephone Number, it has a recording that tells you to send your inquires/complaints to guess where? [email protected] it's a BS scam.
Since we pay for these items with Paypal, we submitted a "Paypal Dispute" Paypal got us a refund, however, we had to pay out of are pocket to returned items back to itechdeals. We lost $24.10 on this sale for shipping charges. We feel itechdeals.com should of send us prepaid returned shipping labels for these defective items. We're guess they don't give a chit about their customers. If there was a less than one star rating this company would be the number one winner.
Terrible Company
BOGUS TECH SUPPORT
Bought 2 items that I did not like and were misrepresented in their description. Sent back both items and they made me pay for return shipping and to add insult to injury a restocking fee!!!
I think what they do is fradulent! I asked for the restocking fee language in writing and they never responded!!!!
DO NOT ORDER OR WASTE YOUR TIME OR MONEY ON THEIR BOGUS ITEMS!!!
DO NOT PURCHASE FROM THIS COMPANY
iPad 2 arrived with dent. I had to pay shipping and restocking fee!!
Ordered iPad 2 and received one with a dent in it. They told me that because it was "non-defective," I had to pay for shipping and they would deduct a $6 restocking fee from my refund.
Nothing in the description listed it as refurbished or used condition. VERY sketchy!
I had the exact same issue! They would not reimburse the shipping costs to return since the product worked and wasn't technically defective. But it was very scratched up and still wouldn't pay for return shipping costs.
Awful
Never will i do business with them in the future
Buyer beware
I tech deals Beats solo 3 headphones
I wish I would have seen this earlier. Same experience.
Selling Fake Beats by Dre Headphones AVOID THIS SELLER
We purchased a pair of Beats by Dre Powerbeats 3 Bluetooth wireless headphones for our 12 year old for Christmas on Dec 11, 2017. As of early Feb 2018 the headphones will no longer hold a charge. The red light goes on while plugged into the USB charger, but there is no response as soon as they are disconnected. Yesterday I took them to the Apple Store and was told they were counterfeit product. There were two main ways they could tell: first, the serial number on the strap (between the ear pieces) had been used, or attempted to be used, 100s of times. Further, when trying to use the "YourBeats" Updater tool, they were not recognized by the utility. These are both BRIGHT RED FLAGS for Apple!
The response I got this AM from iTechDeals is below. This is all inaccurate and a lie as Apple already confirmed that these are not genuine...
**The item you purchased is authentic, real and made by Apple. The way we are able to offer such great prices is by buying overstock at discounted prices and then passing those savings on to the customer. Some of our inventory is overstock that was intended to be sold overseas and is therefore not in the Apple US computer database. We have sold many thousands of beats and would never sell a non-authentic item of any brand, these are absolutely authentic Beats. **
I will be reporting this to any and all online sellers that deal with this company, the BBB, and the FBI counterfeit agency. My recommendation would be to avoid purchasing anything from this company as the "discount" prices they offer are due to selling counterfeit goods.
I unfortunately also got fake beats solo 3 headphones for $200. I'm so bummed and cant' believe paypal still partners with this site. I will also be contacting the FBI and BBB. Thanks for your review.
Don't Buy
Cheap crappy products
Very upset!
Bad.
HORRID!!
STAY AWAY!!
I ordered something on 4/3 then ended up not receiving my order.
Emailed multiple times - with no resolution (which appears to be their "MO").
Finally I filed with PayPal on 4/24 to get my money back. WELL....low and behold, suddenly my items were shipped and they provided a tracking number to PayPal...
I had said I wanted a REFUND -- and they totally ignored that -- sent the stuff -- which I FINALLY received on 4/28...
RIDICULOUS!! DO NOT DO BUSINESS WITH THIS PLACE!!!!!
Wrong order
Powerbeats 2 Wireless In-Ear Headphones
Found I tech deals ok.
I have used I tech deals for a few years and generally one gets a good value.
I am a bit of a tech nerd so I have chargers, portable chargers,mp3 players, cables,headphones, car plugs, etc.
Yes, they take a bit of time to process the orders, but it does come. For less than $20 bucks including shipping,, I think it is a good value. Years ago when one took 24 pictures with a roll of 35mm film, you were happy with a few good shots. I think the same is true with I Tech. With any duplicate items I get, I give to friends or use as a gift when I visit people in the hospital
Beware of this company! Avoid any ordering
I would give them negative star rating as 1 star is too much for them! I ordered on August 29, 2016 and immediately my credit card was charged. On September 4 I received an email my item was 'shipped'. Tracking showed no movement at all and I notified customer service by email on September 9 as they do not want phone calls. I was told to keep checking. They then sent a change in tracking that the item was 'shipped' on September 13 and would be here September 17. STILL NOTHING but tracking info now says ,'pre-shipment' status. I have contacted my credit card company to investigate and credit back as this is a poor way to conduct business and I believe everyone should avoid ordering from them!!!
Buyer beware. I plan to notify BBB, consumer affairs and report to every consumer resource I can find. Very, very, very shady practices. Don't lose your money with them as they will never 'ship' your order!
I faced exactly the same, customer service still says they are investigating. This site should be banned.