Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
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Horrible customer service
Customer service sucks. not only do they expect you to be a small appliance repair person, but they don't provide a proper replacement for something that does not work and on top of that... not only is the part refurbished, but they do not extend the warranty. crappy customer service with a manager that has an attitude. they also do not allow comments on facebook and only post the ones that they like.
Amazing company !!!!
Say Goodbye to Processed Foods (kinda)
Everything I’d Hoped
I’ve had my eye on one of these for abut 5 years. After researching options, cost effectiveness and watching You Tube videos by freeze dryer users, and planning and convincing my spouse, I finally got one in October 2022. It is everything I hoped it would be! It is remarkable that I now have the ability to preserve food in a way it can last for 20 years and still taste good and be nutritious! If you are considering this, do your homework and GO FOR IT!
The online communities are fantastic with idea sharing. Harvest Right company has been responsive the 2 times I needed support. Mine works well and it’s much simpler than I thought it would be. So far I’ve preserved avocados, eggs, berries, chicken (both cooked and raw), protein bars, peas, corn, ice cream, and baked mac and cheese! What I wanted most was to preserve food we would eat in an emergency and be able to control the nutrition. Pre packaged freeze dried foods are generally high in sodium. I can freeze dry our meal leftovers, and take advantage of local grocery store sales. Be sure you have the proper amp outlet before you buy.
We use ours in the garage where proper amp available. I have the large size (on a 30 amp outlet). The shape of the outlet wasn’t a fit for the latest, updated cord shape. I called the manufacturer and HR suggested Home Depot for a GFCI outlet. We got one, had it put in and been running smoothly ever since.
Not a luxury, it is a NECESSITY!
This freeze dryer is exactly what I needed! I had no idea how much money it will save me on leftovers alone. I have been using it since October 2022 and it has turned into a great hobby!
In the past 4 months we have been able to freeze-dry all kinds of fruits: apples, pears, grapes, bananas, blueberries, pineapple, strawberries, avocados, and more. Veggies including carrots, yams, potatoes, tomatoes (one of my favorites), broccoli, corn, peas, beans, cauliflower, peppers, onions, garlic, and celery. Jalapeno peppers and various herbs are coming up.
Main dishes include soups & casseroles. We also love the yogurt, sour cream, banana cream pudding bites, pumpkin pie bites, ice cream (one of my favorites), skittles, and more desserts/sweets, The meats include pork tenderloin, ham, spare ribs, BBQ pork chops, burgers, chicken, London broil, ground beef, and bone broth. I have also done a lot of cheese! I think I could survive just about anything with enough cheese!
I love being able to FD leftovers so it cuts the waste.
It is so easy to use.
I wanted one when they first came out but thought it was not a necessity. Now, with our economy the way it is, I am grateful to be able to prepare for harder times to come, and realize that it IS a NECESSITY, and worth every penny!
Now is the time to take action! You don't know it, but you NEED this! I am glad I waited until now, because they have improved them a LOT! The maintenance is so easy, and customer support has been great!
review of machine
Great customer service from John Tanyag. My issues are with the insulated top coming lose on both of my machines as well as the bottom shelf not working as well as the other shelves. I have only had my machines about 10months or less and having the above issues on both.
My work around on the bottom shelves not heating like the others is stopping the candy batch after a few minutes of drying moving the tray from the bottom rack to another rack and restarting the candy batch.
I find it strange that this started happening on Both machines but John says it's normal. He also sent me a link to double sided tape to re-adhere the insultation to the top again.
Great way to preserve meats without a freezer
Love this freeze dryer!
Wish I bought sooner
Have oil on hand
Alex, Harvest Right CS asset
Alex was very knowledgeable about…
Alex was very knowledgeable about transactions pertaining to my order. He suggested an offer that saved me more than half on my order. I have been having issues with my Harvest Right freeze-dryer and was a little disappointed with technical support. Along comes Alex and my opinion has greatly improved with his knowledge & handling of my call. Harvest Right, Alex is an asset, be sure to keep him. I love my Harvest Right when it's working, started to regret having a $4,000+ paperweight.
Date of experience: February 21, 2023