Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
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Excellent Product and company
Only worked 2 weeks
If you are thinking of buying one and do not have many operating skills I recommend it.
Great Experience
Fun Food Storage
That I can always rely on Harvest Right and their products.
Unmatched Convenience and Reliability: Harvest Right Freeze Dryer Simplifies Our Candy Production"
As a proud owner of the Harvest Right freeze dryer, I am blown away by the convenience and reliability it brings to our Fergalicious candy production. The machine's intuitive features and user-friendly controls have streamlined our workflow, making the freeze-drying process a breeze. From setting the precise temperature and time parameters to monitoring the progress, the freeze dryer puts us in complete control, ensuring consistent and exceptional results every time.
I particularly appreciate the durability and robustness of the Harvest Right freeze dryer. It is built to last, with high-quality components that withstand the rigors of daily use. This reliability has given us peace of mind, knowing that our freeze-drying operations will run smoothly without any interruptions.
I have been using the Harvest Right freeze dryer for over a year now, and it has exceeded my expectations in every aspect. Not only has it preserved the flavors and textures of our candies flawlessly, but it has also significantly extended their shelf life. This has allowed us to expand our reach and provide our customers with long-lasting, high-quality freeze-dried treats.
Some set-up frustrations, but now loving it
Freeze Dryer Best purchase ever!
We recently purchased a freeze dryer about 9 months ago. This was one of the best purchases we made! For years I've dehydrated food and thought that was fun (still is but...)
Customer service at Harvest Right has always been helpful and supportive when I've called. Easy to deal with!
I've enjoyed freeze drying everything from fruits and veggies to candies, and meals. The process is easy.
To fully enjoy the freeze drying process, I've joined several freeze drying groups, and watched endless videos. I highly recommend getting a Harvest Right freeze dryer!
Customer Service is awful!
Great product
No regrets
I have had my medium freeze dryer for approximately 8 months. I have done over 70 batches.
Besides regular maintenance and cleaning, the only thing I have had to do is update firmware and replace the shut off valve.
Customer service has been extremely friendly and helpful.
I have freeze dried just about everything I could think of. From eggs, milk, chocolate milk, kefir, fruits, vegetables, stews, chili, salsa, shrimp, pork & beans... the list goes on.
Unit works great. No complaints.
Reconstituted freeze dried product is extremely close to original product. Most of the time there might be a slight difference in texture and no discernible difference in flavour. Milk is the only product so far that I have noticed the biggest difference in flavour and even that was not that far off.
With a Harvest Right freeze dryer you have the option of freeze drying and preserving fruits, vegetables and meals that you will enjoy and will eat. For me this was a huge consideration when looking at purchasing a freeze dryer.
Expensive, but worth it
Amazing Machine!
High-quality products and service
I have had a Harvest Right freeze dryer for about 2 years, and it has worked beautifully without a problem. I began to experience an issue with it about 2 months ago. It showed an error message which I tried to resolve on my own without success. I ended up calling Harvest Right three times to solve to problem. Each time, the customer service representative was very polite and helpful, but the solution offered (an update on the software) did not succeed. On the last call, the representative walked me through the update and waited until the freeze dryer indicated that it had properly updated. I was very impressed with the diligence of Harvest Right's customer service to resolve my problem and get my machine functioning properly.
I highly recommend the purchase of a Harvest Right freeze dryer.
They offer high-quality products and accessories that make the freeze-drying process easy and streamlined. (I was excited to order the cookbook that was recently offered!) They stand behind their products and work hard to please their customers. It's a great feeling to know that I will receive the support I need if a problem arises. Above all, there is security and confidence in knowing that I have nutritious food stored that will last for many years to come.
Medium unit does tons of food!!
Great results
I recently purchased the medium freeze dryer. During my first batch there was a power outage. The machine started beeping saying that the freezer was no longer freezing. I had remembered reading in the manual that the machine would fix most issues itself. As I was looking for a resolution the machine quit beeping.
When I checked it it said it was freezing again. The first batch turned out perfectly with no issues. I’m very pleased with my purchase in and looking forward to the adventure
Great Customer Service
We had our large Harvest Right freeze dryer for about 6 months when we began to have error messages. We submitted a ticket to Harvest Right customer support who contacted us within 24 hours to schedule a tech call. To be ahead in the process we submitted the report from the freeze dryer while waiting on the initial call. Brandon contacted us and asked that we run a water batch to determine if it was the pump or some other issue.
After a few tests and scheduled callbacks from Brandon, he determined it was a faulty pump and requested a new pump be sent. It took about 3 weeks to receive the refurbished pump. We thought the new pump was extremely loud so we again contacted Brandon who recommended a dry flush of the pump after each batch. This resolved the noise problem and the pump runs at a tolerable decibel level when doing this. We are totally satisfied with the customer service at Harvest Right but feel we shouldn't have needed to contact them with so little use of the freeze dryer.
Well-worth it
After years of debating purchasing a freeze dryer, as well as seeing very positive reviews of Harvest Right, I finally pulled the trigger. I was looking for a method of preserving food for times of scarcity, along with making tasty snacks for now.
The agents at Harvest Right have been very helpful throughout the purchasing process, as well as in follow-up assistance. The device is fairly simple to use, especially if you just let it run the smart cycle. The drying takes some time (usually a bit more than 24 hours), but it is thorough. Resolving a problem is as easy as calling in and speaking to a representative.
My only complaint, if you want to call it that, is that from the time I placed my order and paid in full until arrival of the machine was around 8 weeks. However, with a product as specialized as this, and knowing that many people are interested in protecting their food supplies, this really wasn't that long to wait.
Very satisfied, both with the product and with the customer service that goes well beyond just making a purchase.
Just buy it!
I was so skeptical of freeze dryers. I thought they were over priced and frivolous. My opinion changed when my friend was kind enough to freeze dry some green peppers I had an excess of. I couldn't believe how often I used those peppers and how delicious and convenient they were. I saw the value and started saving up for my very own freeze dryer.
I have owned my freeze dryer for a few months now and it's been running and full of delicious food ever since. It has replaced a majority of the canning I have done. Why didn't I do this sooner! I don't know what I did without this machine. I love it and will be enjoying nutrient dense delicious freeze dried food all winter.