Harvest Right Freeze Dryer Reviews

Harvest Right Freeze Dryer
( 2,394 reviews )

Harvest Right Freeze Dryer Customer Reviews

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Excellent Product and company
June 14, 2023
Very happy with the Harvest Right Freeze Dryer! Much better than juggling jars and having them not seal correctly! We did chicken the other day that I had smoked on the grill and we tried a piece that was rehydrated and it was amazing! Just like coming off the grill immediately! I like that it lasts a VERY long time and doesn't lose the vitamins! Jars are bulky and canning is very time consuming, this is the opposite. We had a problem with the vacuum and called the company and they were right on it and it was a simple fix. We are very happy with this and highly recommend it!

Only worked 2 weeks
June 14, 2023
Had the freeze dryer for two weeks when it stopped working. Technical support was great. I had two people trying to help me get it going again. The issue I have is that I’m in Canada and have to pay for shipping to get a new part after paying almost $5000 for it to begin with.

If you are thinking of buying one and do not have many operating skills I recommend it.
June 14, 2023
The large freeze-dryers machines (the one that I have) have a capacity to dehydrate up to 15 to 23 pounds of fresh food, which, depending on your consumption, will last you for the entire week. The machines are equipped with a Premier Vacuum Pump which is a vacuum pump to remove the water during the dehydration process. This is important to mention because the pumps allow the machines to be low maintenance (the oil is very easy to change and the instruction manual explains it graphically), allowing for low maintenance costs. These machines are compact and generate little noise, making them ideal for small environments and taking care of the operator's well-being. If you are thinking of buying one and do not have many operating skills I recommend it, as it is a very easy to use machine that gives good results.

Great Experience
June 14, 2023
I have only had great experiences so far with HR. The small issues were handles quickly and politely. Great Job!

Fun Food Storage
June 13, 2023
I have used the Harvest Right Freeze Dryer for over 6 years. I do a lot of garden products such as onions, peppers, carrots, squash, raspberries and strawberries. I have even done ice cream sandwiches that children love! The Unit has worked very well. The staff at Harvest Right has always been very helpful when I have called in with Questions

That I can always rely on Harvest Right and their products.
June 13, 2023
I love my freeze driers. They have had some software issues true, but in my experience they have always stood behind their product. They are very helpful in getting the problem fixed. The service they have provided is excellent. I have been through the process with them. I have machines for a few years now. I believe the issue they had was only because they are always trying to improve on and maintain the highest quality on their products and this sometimes takes working out a couple of bugs. I am a farmer and use these machines on a daily bases for preserving food for my family and pets, oh and I love the candy mode they have came out with. I only had issues with one dryer and they were more than helpful in getting the issue fixed and the staff is so kind and friendly. I have bought machine number 4 since the one I had the issue with and have had no problems with it. I think my husband believes I have an addiction lol. These are great machines and I would not hesitate buying another from them again.

Unmatched Convenience and Reliability: Harvest Right Freeze Dryer Simplifies Our Candy Production"
June 13, 2023

As a proud owner of the Harvest Right freeze dryer, I am blown away by the convenience and reliability it brings to our Fergalicious candy production. The machine's intuitive features and user-friendly controls have streamlined our workflow, making the freeze-drying process a breeze. From setting the precise temperature and time parameters to monitoring the progress, the freeze dryer puts us in complete control, ensuring consistent and exceptional results every time.

I particularly appreciate the durability and robustness of the Harvest Right freeze dryer. It is built to last, with high-quality components that withstand the rigors of daily use. This reliability has given us peace of mind, knowing that our freeze-drying operations will run smoothly without any interruptions.

I have been using the Harvest Right freeze dryer for over a year now, and it has exceeded my expectations in every aspect. Not only has it preserved the flavors and textures of our candies flawlessly, but it has also significantly extended their shelf life. This has allowed us to expand our reach and provide our customers with long-lasting, high-quality freeze-dried treats.

Some set-up frustrations, but now loving it
June 13, 2023
We had original set-up issues, which was frustrating, as it is an expensive product and we had to wait awhile to use it! But now that we got it working, we are loving it so far (4 batches in). (original problem: The vacuum not working properly, my husband was able to troubleshoot and re-tape the fittings). Also, the sealer that came did not work, which was disappointing. Customer service happily sending us a new one for free, but for now we are just vacuum packing our food.

Freeze Dryer Best purchase ever!
June 13, 2023

We recently purchased a freeze dryer about 9 months ago. This was one of the best purchases we made! For years I've dehydrated food and thought that was fun (still is but...)

Customer service at Harvest Right has always been helpful and supportive when I've called. Easy to deal with!

I've enjoyed freeze drying everything from fruits and veggies to candies, and meals. The process is easy.

To fully enjoy the freeze drying process, I've joined several freeze drying groups, and watched endless videos. I highly recommend getting a Harvest Right freeze dryer!

Customer Service is awful!
June 12, 2023
I love my Harvest Right Freeze dryer. I have been able to bulk up my food storage quickly, but once a problem went wrong (inadequate vacuum seal) the company wanted nothing to do with me. As a consumer, we pay thousands of dollars on a machine and the company will only help us within the first year. I have never had a product where a product went bad within a year, especially when it costs so much. I spoke to three different people and no one would help me. They are truly out to make money, not help people better their lives.

Great product
June 12, 2023
I purchased the large freeze dryer. Five trays, and I use them all. We have enjoyed drying our extra food. Being able to save leftovers has helped our budget. We have done everything from fruits, meats, and now doing candy. My kids and grandchildren both love that. Overall it's a great product, at a great price. And what you spend on your freeze dryer, you can recover that in unwanted food.

No regrets
June 11, 2023

I have had my medium freeze dryer for approximately 8 months. I have done over 70 batches.

Besides regular maintenance and cleaning, the only thing I have had to do is update firmware and replace the shut off valve.

Customer service has been extremely friendly and helpful.

I have freeze dried just about everything I could think of. From eggs, milk, chocolate milk, kefir, fruits, vegetables, stews, chili, salsa, shrimp, pork & beans... the list goes on.

Unit works great. No complaints.

Reconstituted freeze dried product is extremely close to original product. Most of the time there might be a slight difference in texture and no discernible difference in flavour. Milk is the only product so far that I have noticed the biggest difference in flavour and even that was not that far off.

With a Harvest Right freeze dryer you have the option of freeze drying and preserving fruits, vegetables and meals that you will enjoy and will eat. For me this was a huge consideration when looking at purchasing a freeze dryer.

Expensive, but worth it
June 11, 2023
I bought the 2nd to largest unit and would give it 5-stars, but I've had software problems a couple of times that locked me out from being able to use the unit until the Harvest Right customer service staff gave me a lockout code. This is wrong and since I bought the unit, I should never be prevented from operating the unit, which was not cool and should be fixed for other customers. Otherwise, this thing works great and does exactly what they claim it will and I would buy it again.

Amazing Machine!
June 9, 2023
All aspects of this purchase and the product itself are first-rate beginning with ordering and delivery to ongoing customer support. I can't say enough good things about the customer support team--someone always answers the call and everyone is patient and knowledgeable. The freeze-dryer couldn't be easier to use and gives amazing results--exactly as described. I am thrilled with this machine and the amount of food I have been able to freeze-dry and store in a very short amount of time--I made my purchase at the end of March. I would recommend this machine to anyone who wants to freeze-dry their own food!

High-quality products and service
June 9, 2023

I have had a Harvest Right freeze dryer for about 2 years, and it has worked beautifully without a problem. I began to experience an issue with it about 2 months ago. It showed an error message which I tried to resolve on my own without success. I ended up calling Harvest Right three times to solve to problem. Each time, the customer service representative was very polite and helpful, but the solution offered (an update on the software) did not succeed. On the last call, the representative walked me through the update and waited until the freeze dryer indicated that it had properly updated. I was very impressed with the diligence of Harvest Right's customer service to resolve my problem and get my machine functioning properly.

I highly recommend the purchase of a Harvest Right freeze dryer.

They offer high-quality products and accessories that make the freeze-drying process easy and streamlined. (I was excited to order the cookbook that was recently offered!) They stand behind their products and work hard to please their customers. It's a great feeling to know that I will receive the support I need if a problem arises. Above all, there is security and confidence in knowing that I have nutritious food stored that will last for many years to come.

Medium unit does tons of food!!
June 8, 2023
Received my medium FD 6 months ago! Wasn't sure if the medium would do the job! Well I have used all the Mylar bags that came with my freeze dryer and have about a 12 jars filled! It's doing great! Had a few things to deal with off the start but service was great!!!

Great results
June 8, 2023

I recently purchased the medium freeze dryer. During my first batch there was a power outage. The machine started beeping saying that the freezer was no longer freezing. I had remembered reading in the manual that the machine would fix most issues itself. As I was looking for a resolution the machine quit beeping.

When I checked it it said it was freezing again. The first batch turned out perfectly with no issues. I’m very pleased with my purchase in and looking forward to the adventure

Great Customer Service
June 8, 2023

We had our large Harvest Right freeze dryer for about 6 months when we began to have error messages. We submitted a ticket to Harvest Right customer support who contacted us within 24 hours to schedule a tech call. To be ahead in the process we submitted the report from the freeze dryer while waiting on the initial call. Brandon contacted us and asked that we run a water batch to determine if it was the pump or some other issue.

After a few tests and scheduled callbacks from Brandon, he determined it was a faulty pump and requested a new pump be sent. It took about 3 weeks to receive the refurbished pump. We thought the new pump was extremely loud so we again contacted Brandon who recommended a dry flush of the pump after each batch. This resolved the noise problem and the pump runs at a tolerable decibel level when doing this. We are totally satisfied with the customer service at Harvest Right but feel we shouldn't have needed to contact them with so little use of the freeze dryer.

Well-worth it
June 8, 2023

After years of debating purchasing a freeze dryer, as well as seeing very positive reviews of Harvest Right, I finally pulled the trigger. I was looking for a method of preserving food for times of scarcity, along with making tasty snacks for now.

The agents at Harvest Right have been very helpful throughout the purchasing process, as well as in follow-up assistance. The device is fairly simple to use, especially if you just let it run the smart cycle. The drying takes some time (usually a bit more than 24 hours), but it is thorough. Resolving a problem is as easy as calling in and speaking to a representative.

My only complaint, if you want to call it that, is that from the time I placed my order and paid in full until arrival of the machine was around 8 weeks. However, with a product as specialized as this, and knowing that many people are interested in protecting their food supplies, this really wasn't that long to wait.

Very satisfied, both with the product and with the customer service that goes well beyond just making a purchase.

Just buy it!
June 7, 2023

I was so skeptical of freeze dryers. I thought they were over priced and frivolous. My opinion changed when my friend was kind enough to freeze dry some green peppers I had an excess of. I couldn't believe how often I used those peppers and how delicious and convenient they were. I saw the value and started saving up for my very own freeze dryer.

I have owned my freeze dryer for a few months now and it's been running and full of delicious food ever since. It has replaced a majority of the canning I have done. Why didn't I do this sooner! I don't know what I did without this machine. I love it and will be enjoying nutrient dense delicious freeze dried food all winter.