Harvest Right Freeze Dryer Reviews

Freeze dryer does what it's suppose to. Owners Manual is outdated & vague. Wish it had an audio "alarm" of sorts to let you know when it's done drying rather then having to constantly check the readout screen to see if it's gone into the "Extra drying" mode. One sales member I communicated with was represented the company well. Another Sales person actually hung up on me when I asked for his name. Over all unit does what it's suppose to but I can't give positive feedback on anything else.

I love my freeze dryer when it works. Customer service is great. I think the machine is way too expensive to have it only work 2 months before having problems. Hopefully it will be working properly soon.

I've had this machine just shy of a year now (Bought it from Tractor Supply). I've had to call their tech support approximately 5 times for pressure issues. Every time I called, I got through immediately. Most of my fixes were easily corrected over the phone. The last time I called, the fix required me to take the panels off and work on the inside of the machine. I wasn't thrilled about it, but that too wasn't bad. Since I bought the machine, I've run about 75 batches of food. It was a lot of fun making them and sharing them with friends and family. I highly recommend this machine. I dare to say the tech support is better than the machine. I've always dreaded calling tech support lines. This is the first that hasn't been a pain. I've freeze dried everything you can think of, from fruits and vegetables, canned products, meats and candy.

Harvest Right freeze dryers are amazing! Very user friendly, easy to clean and produce outstanding results with foods. When I have had questions, the help has been immediate, with easy to follow instructions. Customer service has links to videos which make it easy for me to make corrections as needed.

The customer reps I have spoken with have made clear explanations and instructions, and have also not appeared rushed or impatient, which is a huge plus when dealing with a new machine!

The freeze dryer also makes me happy because it has freed up amazing space in my home freezer.

Harvest Right is the best in every way!

We have loved using our freeze dryer for fruit, veggies, and treats. We have

had issues which is the annoying part about the product

So I’ve had three harvest right freeze dryers in the past year and all three have broken. The first one had a modulator problem where the machine was not adequately drying and machines two and 3months old -one two weeks old both have computer chip problems where when you hit start, the machine is not actually starting so I ended up waiting a month to get parts and service on the machines which put you out of business because you cannot create products until that’s complete. I believe harvest is over producing these machines and they’re not properly being put together which is causing a lot of issues to be had with machines and I have friends that are having the exact same problems . 

I don’t understand how this is a constant issue with every machine I get I even had to have a machine sent back and they replaced that machine under warranty but again the new machine I got is having problems with the touchscreen. Every machine I get has a problem.

I recently purchased the Large Pro Freeze Dryer from Harvest Right, and I couldn't be happier with my decision. From the moment it arrived, I was impressed with the quality of the machine and its potential to transform my food preservation process.

Despite a minor hiccup with a loose wire during shipping, which was promptly resolved with the help of their excellent customer service team, my experience with the Harvest Right Freeze Dryer has been nothing short of exceptional. The customer service team was responsive, helpful, and efficient in assisting me with the issue, ensuring that I could start using my freeze dryer without any further delay.

Since then, the machine has been working flawlessly, exceeding my expectations in terms of performance and reliability. I use it daily to preserve a variety of foods, from fruits and vegetables to meats and even complete meals. The results are consistently outstanding, with my food retaining its flavor, nutritional value, and texture even after being freeze-dried.

The Large Pro Freeze Dryer offers ample capacity, allowing me to process large batches of food at once, which is perfect for my household's needs. Its user-friendly interface and intuitive controls make operation a breeze, while the durable construction gives me confidence in its long-term durability.

Overall, I am extremely satisfied with my Harvest Right Freeze Dryer. It has revolutionized the way I approach food preservation, providing me with a convenient and efficient solution that helps me minimize food waste and enjoy fresh, flavorful meals year-round. I wholeheartedly recommend it to anyone looking for a high-quality freeze dryer that delivers exceptional results.

We really like our Harvest Right freeze dryer! It’s very easy to clean and use. The manual is easy to understand and complete with pictures so you know what to do each step of the process even if something goes wrong. Be sure to follow the instructions and helpful hints for the best results. I called customer service and got a real person right away. She was friendly and able to help me solve the user error quickly. The pump is much more quiet than we expected. We purchased the medium size unit. All 5 trays hold about 1 1/2 gallons of liquid which fills almost 3 Mylar bags freeze dried. The process takes 24 to 48 hours from liquid to powder. We haven’t tried pre-freezing or solid foods yet, but I’m looking forward to it!

We bought our Harvest Right freeze dryer in December. It came with the machine, hoses, pump and oil, trays, impulse sealer, mylar bags, and oxygen absorbers. You will need to provide a drain bucket and purchase a good scale or some other method of determining that your food is fully dry. (The sensors get you in the dry range, but it is up to you to determine if the food is fully dry.) Set up was relatively easy for my husband to accomplish alone after the two of us got it situated in place. After the mandatory 24 hour wait to settle the refrigerant, we were off and running. The software makes it easy since everything is already set by default. Unless you are doing candy or something very specialized (like breast milk), there is no need to fuss with any settings of time or temperature. Just hit Start, follow the on screen instructions, and trust the machine's default process for your food. The process is not quick. My run times have been in the range of 24.5 - 49 hours so far.

The owner's manual does not come with the machine but is emailed to you ahead or can be downloaded from the Harvest Right website. It has all the information you need for set up and basics of running the machine, packaging of the food, maintenance, etc. Be sure to read it through several times. Customer Service is also available and I found them to be quite helpful when I contacted them. My call was answered by a person in Utah who spoke clear English and was very helpful.

I strongly recommend that you go ahead and hit the "customize" button to permanently change the default extra dry time to either 12 or 24 hours BEFORE your first run. It will not have to run that whole extra time, but it will allow you to be able to go about your schedule without worrying about what the machine is doing.

I also recommend that if you need to site your freeze-dryer in or near a room you will be in all day, that you obtain a piece of remnant carpet to place under the oil pump and some no-slip mesh intended for under throw rugs and place that under the machine itself. That will help to deaden the noise level some. With those two items in place, my machine now just sounds about like an ordinary large box fan running and does not bother me even though it is just around the corner from my desk. There will still be occasional cracking sounds from the ice, but those are normal and nothing to worry about.

The Harvest Right Freeze Dryer has been a great purchase for us. It has performed consistently well for the 3 months I have used it and I have no hesitation in recommending it to others considering a freeze dryer purchase.

Bought a Medium Pro model, Dec 2023 after researching FDs for years. HarvestRight was the standout brand the whole time. It was a "one-day" novelty wishlist item. But after our whole family of three became pilots, we realized how hard it is to have compact, light weight, non-perishable healthy food options to-go. So I finally purchased a Freeze Dryer. I regret not purchasing MUCH sooner. Being busy and traveling, sometimes at the last minute, we were wasting a lot of purchased food. Now we can save all of that while having healthy food options without risk of spoilage on the road. Learning curve is small. YouTube / Support Groups on FB are great. It works amazingly. Customer support is great, even for random questions. Wish I bought sooner, and bigger (large and extra large require a dedicated breaker). It's addictive and healthy food options while traveling are so much better making my own meals/snacks. Asparagus or green beans (not rehydrated) dipped in guacamole (rehydrated); Keto Pumpkin Custard with blueberries or strawberries (all rehydrated) with pecans; Keto Quiche... I make it thin and it comes out like crunchy, flavorful crackers... we don't even rehydrate it. I highly recommend purchasing extra trays and getting lids. It greatly improves prep efficiency. Pre-freezing greatly reduces freeze-dry time and sometimes improves final product as well. While one batch is running, I can be preparing and freezing my next batch.

I am still learning about how to freeze dry and am

so grateful for all the wonderful help I get from the folks at Harvest Right. I call them directly when I

have questions that I cannot find answers to in the literature. They have my back. They are friendly, knowledgeable and patient with my questions. The Harvest Right has performed for me, the novice, with great results. I've successfully done chicken broth. Mississippi chicken, rotisserie chicken, broccoli, bananas, pineapple, a variety of berries (kinda challenging) and have had great results. Great way to preserve

things that would otherwise have gone to waste.

It is great to know I've some good food preserved for 20 plus years. This review is my honest opinion and for those willing to learn it gets addictive. Join the fun

I just received my pro medium freeze drier… I will be setting it up this weekend. I bought extra trays and lids along with the tray gels. The service was available during my waiting period giving me links to videos and preparing me for my new adventures of freeze drying. Great customer service Alex helped me with my warranty process and helps me out with my questions. The shipping team are also great I was up to date on my delivery. I received my unit in pristine condition:) I’m very satisfied with my purchase:)

HARVEST RIGHT FREEZE-DRYER REVIEW

What an innovative machine that enhances and simplifies my ability to preserve food and retain its nutritional value. After the food is rehydrated--it tastes like fresh! No kidding!

With the rising price of foods and seasonal availability, I can purchase foods on sale and stock up, freeze-dry and store for later use--be it a week from now or if properly stored, 25 years from now! Wow.

As a Nutritionist, I am pleased to know with Harvest Right's unique preserving process the nutritional value is retained. It saves me both time and money--which delights me. I can quickly prepare scrambled eggs, milk, fruits, vegetables, desserts or even left-over casseroles in short order--whatever my imagination can serve up.

I can take my freeze-dried foods camping, in the car for snacks, to work and have a meal prepared in no time by rehydrating. I waste nothing now. It'll pay for itself. I love it!

I love my Harvest Right freeze drier! Before purchasing it, I did do alot of research. I felt they had the best machine and I figured if I was going to invest that much money, I wanted the best! The freeze drier works great! I did have an issue with my touchscreen. I contacted them, they asked me to send it back in for repair. They fixed it. It took about 2 weeks. The person I was communicating with called and let me know what was happening every step of the way after I sent it in. Which I totally appreciated knowing what was happening during the repair. She was super friendly! The customer service was wonderful! It has been repaired and works great! I love my drier and you will too!

We've had our medium sized HarvestRight freeze dryer for a couple of months now. We LOVE it. Freeze dried fruits and vegetables are delicious and make wonderful snacks. We're looking forward to preserving our harvest this year. The freeze dryer comes with everything you need to freeze dry and store food for 20 years or more.

The HarvestRight customer service team and technical staff are great! Professional and knowledgeable, they are wonderful to work with for assistance with questions. There is a bit of a learning curve, but there are also ample YouTube videos and Facebook groups for tips and tricks.

When planning the location of your FD, keep in mind the sound level generated by the pump given that many loads can take 24 hours or more to process.

We believe our investment in the HarvestRight freeze dryer was an excellent one.

Company doesn't stand by their product in my opinion. Machine has been down more than its been up and working. I missed so many events and holidays because the machine kept breaking down. It's been a pain and I've lost a lot money overall.

We've had our medium freeze dryer for a year and have enjoyed the peace of mind that it brings regarding food security. It's also a lot of fun to experiment with "will it freeze dry". We freeze dry a mixture of meals and ingredients that are then shelf stable. Need yogurt -- just add water. Freeze dry meats (raw or cooked -- we prefer sous vide cooking approach before freeze drying). Lots of fun.

As much as we like our freeze dryer and what it allows us to do, there are sometimes issues that arise -- vacuum issues that need leaks to be sealed, door seal issues, etc. We had an electronics issue of a jittery screen that Harvest Right helped us resolve -- they were fantastic to work with in resolving the issue via phone and email support. Don't be scared of your freeze dryer -- enjoy it, demystify it, learn how it works. I look forward to Harvest Right improvements and am glad that we made the investment in ours.

When the machine works, it's great. Love the idea of preparing/preserving nutritious food. But, it rarely works. Customer service is friendly, but difficult to get a call through, and not very helpful when you do. It really is a giant pain. An expensive, rather noisy, pain. Read fine print on warranty, it's not a good as it looks. I dread every time I get a failure notification. Fixing it involves long hold times, submitting large files, downloading and installing new software, and often disassembling a portion of the machine. And, now that I am past one year, I have to pay a fee to talk to a tech on the phone. Once it's up and running, often I get a different error code in the very next cycle. Save yourself the headache. Wait for something more reliable to hit the market, this isn't it.

Harvest Right has the best customer service of any company that I have ever dealt with. Their representatives are pleasant and seem to genuinely want to help resolve your problem. Once my wife and I had an issue with our dryer when it stopped pulling a sufficient vacuum. Harvest Right quickly diagnosed the problem and offered to have a technician come and perform the repair on-site or provide instructions for how I could fix the issue myself. I elected to affect the repair on my own and found their directions and videos sufficient to walk me through the process. Overall we are happy with our freeze dryer and believe it is a quality product.

Rated 5 out of 5 stars

A day ago

Good Morning Harvest Right

Good morning. About 3 years ago we, my wife and I, started with a dehydrator. It was good for the time. Shortly after that purchase, watching a YouTube video on food storing, there was this video on freeze drying food and how it preserved over 95 % of its nutritional value compared to simple dehydration and the shelf life it preserved for. A short talk with my wife and the short decision that incurred, we decided to invest in a medium size, Harvest Right Freeze Drier. The food quality is so amazing, and of course there are multiple stories that surround our adventure with this, what I call, a miracle machine. We have experienced preservation in both, raw but mostly cooked foods. I even freeze-dried Jello, LOL. But no joke, eggs in both forms, meat, yogurt, soups, veggies and I can go on. I am very proud to own one of these units and I promote it to my friends and people that I meet. Thank you Harvest Right for being there.

My unit has over 8000 hours of usage and has been dependable throughout.