Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
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Perfect tool for long term food security
AMAZING COMPANY!
tech service
Food Security
This freeze dryer is giving us food security.
We get quality food like eggs, avocadoes, apples, corn, and a variety of fruits, vegetables and meats.
Then freeze dry them and seal them up for future emergencies.
They are delicious and provide peace of mind.
Thank you Harvest Right!
Love Our HarvestRight Freeze Dryer
Love Our HarvestRight Freeze Dryer.
We have wanted a freeze dryer for years and finally got our HarvestRight freeze dryer the end of November. We had a lot of questions about the purchase and Quentin and Dave were very patient and took the time to answer all our questions. We immediately began freeze drying various foods. We had lots of questions during the setup, as well as what and how to freeze dry some foods and HarvestRight tech support was great. A few times we were nervous about whether we were doing it right, but were always able to get right through to tech support, which was awesome! We are having lots of fun learning how to freeze dry foods we like that will maintain their nutritional value for up to 25 years. We especially like that we will have some of our favorite meals prepared and all we need to do in an emergency is to reconstitute and heat. We love our freeze dryer and are looking forward to doing a lot more freeze drying now that the holidays are over. Thank you HarvestRight.
John & Irene
Malfunction resolved quickly
I had a malfunction on my 2022 medium Harvest Right freeze dryer. When I called for service I was directed to go to their website and submit a ticket. I was a bit skeptical about getting service in a timely fashion that way however someone texted me within 15 minutes of my email to schedule a phone appt. that day. I was pleasantly surprised to not only speak with someone that same day but also get my issue resolved by a simple download to my machine. I would say they definitely have great customer service!
Great Purchase - Medium Size Harvest Right
After much research, I finally purchased my medium-size Harvest Right freeze dryer in Dec 2023. More than anything else, I've been very impressed with the people at HR. They took many phone calls from me before ordering, answering all kinds of questions. I'm talking like probably 8 calls. Then after my first few batches, I had more questions, and their tech team took those 6 calls and were super kind and helpful. In this day and age, great customer service is everything to me. You can reach their folks easily and quickly, and they're all very knowledgeable and kind.
The freeze dryer itself is very well-made, easy to use, and pretty intuitive. I love the white color. I'm running my next batch as we speak! It's important to do a little research and reading so you know how the freeze-drying process works - and this is included in their documentation. They also have lots of YouTube help videos if you like that better than reading.
Great customer service, easy to use
life goals
I have been so excited for nearly three years, about my favorite kitchen/hobby. I can’t even begin to describe how EXCITED I was when the first Harvest Right sales rep. That I spoke to told me that they have a layaway program. I knew it would take me a while to pay it off. But never did I think it would have taken me this long between Covid and my husband getting laid off. I would literally think about how many things could be different for her house and other homes full of people we care about.
Since having my HARVEST RIGHT FREEZE DRIER medium, my first task with a coworker was to come up with a really neat Christmas gift for our entire family. Now I am currently working on a bunch of meals that I can send with my husband as he works out of state most of the year! He has loved having home-cooked meals! Because of his busy work schedule 18 hours a day six days a week, it doesn’t leave much time for grocery shopping and cooking for himself. Thanks to HARVEST RIGHT freeze dryer, I can make sure that my husband has healthy meals while he’s away.
I have to say my freezer has never been so full. My shelves are currently getting emptier and emptier as I keep finding different things to freeze dry. I’m having a blast and at this point have probably prepped enough items to go into my fridge dryer to keep that sucker running for the next month or more. Some could cause my new addiction. lol!!!! AND LOVING IT!!
Thank you, HARVEST RIGHT for making it possible for people like me who need a little extra time, to achieve such a HUGE GOAL and bring home such a great product and what I believe will be their next favorite appliance.
DMMoffett
XL FD good to have when it works
Because of the limit of max. 500 character, I cannot write a proper review - but here we go.
Neutral: 9 months old, xl 6 tray FD
Problems:
-Screws, inside and outside, not snug, loose to point you can unscrew with bare hands
- Heating pads not heating consistently, top 2 shelves burned food, rest shelves fine, equal amount food on each shelf
-premiere pump, rusty gunk oozing out, pressure not good, cleaned, still problem, nothing solved, trying to get help for almost a week
Pluses:
-Customer service good unless get Lizbeth, she’ll cancel you ticket without reaching out to you.
Great Product and Customer Service
Was very hesitant about this purchase due to the initial upfront cost, but after researching decided to take the jump! This is a great product that works amazing. Was able to take advantage of the holiday sale and purchase the medium size one.
Everything is great construction and very solid. Actually went and picked it up from FedEx because they were saying another week for delivery. Packaging was secure and product was undamaged.
Ran the test run as instructed and a few other batches after that. The machine worked great! There was an issue with the impulse sealer, but a phone call and a few pictures emailed and a new one was on the way! Great company and a solid product!
Using it in the Classroom
As a new freeze dryer user...
As a new freeze dryer user, I had a question regarding when a batch is complete, as I thought I had done something incorrectly or missed a step. I called Harvest Right support and only had to wait a few minutes before speaking to a support person. She listened to what my question was, asked me a couple questions and then assured me that I had done exactly what I was supposed. She bolstered my confidence and told me to call whenever I had a question. Having my Harvest Right freeze dryer gives me the assurance and comfort that I will be able to provide healthy meals and to have long term food storage for my family.
Great product
I purchased a Medium size Pro home model with the oil free pump. It has been running almost non-stop since setting it up. On batch 14 now. I’ve dried fresh elk, bison, and cow stew meat, steaks burger and tested some after the freeze drying. I was like is was fresh cut. What surprised me was how quickly it dehydrated and how much water it took.
We’ve also done apples, rhubarb, carrots, left over turkey, ham, and mashed potatoes with gravy. All of it was just like sitting at the Thanksgiving or Christmas table. AMAZING! We’ve rendered ground elk, freeze dried it and mixed with rendered elk lard to make pemmican bars. Now that is a wonderful roast dinner in your pocket!
Christmas eve, we were a big hit with the grand kids as I freeze dried 5 trays of skittles, and gummy worms and bears. I was most amazed with the Skittles, a big hit for adults too.
About the company and the unit. It arrived very well packed and quite easy to set up and get started. A set of extra trays a big plus to have the next batch loaded on trays and frozen. I did have one issue with blowing a fuse to the vacuum pump but tech support is great and very responsive. Fact is, the fuse is in-line in the harness on the inside of the machine. I would recommend they move that to a more operator serviceable location but was not difficult to access as is. We had a real cold snap and our furnace went out then in the space where the Freeze Dryer is located. I had a cold room warning which I ignored instead of stopping and moving things back to the freezer. It was 47 or 48 in the room which I attribute to causing more of a startup surge on the pump. In short, you can always move your batch back to the freezer and start over. If the room is too cold, stop and don’t run, not racket science.
Overall, great unit and great support. I am very glad to have selected this unit for purchase.
Great machine, excellent support
flavor is great.
Very Happy With Harvest Right Freeze Dryer
Great for people with dietary restrictions
Value for the Money
Great food preservation appliance and worth every penny spent on it. I purchased it after doing a lot of research on food preservation and found that retaining 97+% of nutritional value far outweighed the cost as compared to canning and dehydrating.
Great for camping and hiking because 50-95% of the weight of food is water.
The long term benefits beat inflation and are great for prepping.
For the most part, the customer service and cost of accessories is really good. I was a little disappointed that the newer freeze dryer added an extra tray but the cost to upgrade the rack to a 5 tray is a little spendy. I have two units so it will be a while before I can upgrade both of them.
Overall great appliance at the cost compared to buying FD food at retail. Cost recovery is about 6-8 months depending on usage.
Mama’s Favorite
We bough our Large Freeze dryer in 2020 and have been using it just about everything except for herbs. As far as ease of use is quite easy to use. I would recommend either to get a second set of trays and/or tray covers from harvest right. The reason for the cover are three reasons: one they can be used as trays themselves, cover your food while you pre-freeze, and it makes it that much easier to stack while either freezing or preparing each tray. Speaking of tray stackers “meh” I made my own out of wire and bought a set but ever since we got the covers we no longer use them, not to mention they’re easily lost. We done: beets, bananas, apples, strawberries, blueberries, yogurt, cream cheese bits, carrots, onions, garlic, ginger, zucchini, cooked chicken, pumpkin, sweet potatoes, potatoes mashed and shredded, corn, and more.
FYI on the sizes Small, Medium, Large, and X-Large.
Both small and medium can run off a regular plug 15 amp, while the large and extra large require a dedicated 20 amp plug.
Other things to take into account is you will want to have a room or area for it to run in. This room also needs to be cooled in summer months because it creates a lot of heat in the freezing process. If you can’t cool it then have/make it vent-able area and use fans to push the heat away from it. Join a FB group and ask questions or look up the topics they’re covered.
We have had several problems one time we had to ship it back to HR to get it checked out. I very DIY kind a guy and they provide good how to check this or that and while under warranty they have you covered. After they start charging for help but that’s to be expected.
HR has just upgraded their use units too! They now do more and have better parts. Also made it easier to work on. They have removable panels to get to different parts. They also have higher quality parts. I want to say they have been listening to and watching their customers base. I’m still waiting for a Bluetooth or WiFi enabled units to come out but they’re more then likely working on it.
Overall I would recommend it to anyone that has the money and desire to get one.