Harvest Right Freeze Dryer Reviews
Harvest Right Freeze Dryer Customer Reviews
-
Sort Reviews By:
Amazing company.
Absolute game- changer
even with a few is isues, i am i have it.
i have had my freeze dryer for almost 3 years. i use it intermittently now ( the first year i used it very frequently, almost constantly). there is a definite big learning curve and i am still learning. overall i have thoroughly enjoyed my machine and have found it very useful. it arrived in excellent condition, and the basic starting instructions were ok, but not great. that was the one area i really felt like they did a poor job. one would have thought they would have had an excellent beginners book on how to freeze dry and things to do and not do. i think there are some books out now but i haven't checked lately. customer service overall has been good. some people have had issues at times and others had no issues. i have had a few but overall they have been able to had resolve them. i had to get a new relay board, but they were reasonable in getting it resolved. i recently had a vacuum issue and they helped resolve it and it is now ok. i had a minor issue today and they helped me easily.
it does take some figuring out as far as temperature control for the room it is in, as well as it is rather noisy. be careful about the table or cart you put it on.
again, overall i am very satisfied with my machine.
Beware of the Shipping charges for warranty repairs
Turning our Harvest Right into a little money maker
My daughter saw all the Freeze Drying Candy Craze on Tik Tok and wanted to start her own little Candy business.
We live in Australia and had no idea where to begin to find info on how to get started or where to buy a Freeze Drying machine.
So after a lot of research and noticing that so many people were using a Harvest Right machine, we decided to contact them direct.
From our first email to Harvest Right about purchasing a machine to now owning one, Harvest Right have responded to our every email within hours not days our weeks.
WE now own a large Harvest Right Machine and are about to order our second machine.
We couldn't be happier with our little work horse.
Great product & service
It’s worth it!
Stuff happens, but...
First run completed
I just completed my first run and have packaged my green beans. Pretty simple especially after reading the book available on Amazon, "The Only Beginner Freeze Drying Book You'll Ever Need: Learn the Simple Process to Create Food Storage for Your Survival Pantry and Discover Easy Recipes Your Family Will Love".
I pick my freeze dryer up locally and received great tips from the distributor.
Get the freeze dryer and the book and you can't go wrong!
New HR owner
Great Purchase!!
We have been using the large freeze dryer quite frequently. Drying everything that we don't eat all of --especially milk and eggs. Been using the powdered eggs for making bread and recently jumped into candy to give as gifts. It's great fun!
Maybe my favorite thing to do is dried soup. Just add hot water and it's just as good as it was when we cooked the first time.
We've had a few technical issues along the way but customer service is very responsive and we've been able to remedy very quickly.
Excellent product!
5 STARS!! HarvestRight makes an excellent product!
I've been using my medium size freeze dryer for 15 months. A call to customer service does not disappoint. No run around on a phone tree. Staff is very knowledgeable, well trained, and helpful. I have never encountered an unpleasant experience which is saying a lot these days!!
The HarvestRight freeze dryer is amazingly well made. We have been enjoying all of or freeze dried food and it has already paid for itself!
Thank you, HarvestRight!
Customer Service Repair/harvest Right
I've been dealing with Harvest Right for a few years. Our current Pharma model is a work horse. I would highly recommend the company to anyone, home or business looking for a freeze dryer. I recently had an issue with my LCD screen USB board and the company was extremely attentive to the issue and had it fixed with a new part sent quickly. Customer service is above average!!
Thank you
Freezing Veggies before inserting into the Freeze dryer saves time with the process.
Beginning with HR. Right? Or wrong?
I waited over a year to get my HR med refurbished unit and I finally broke down and ordered one. It came fairly quickly, And last week i unpacked it. Let it stand for several days and then tried to set it up to find i was missing the drain hose ( called and they sent one out and wanted me to pay shipping for it ) Then i started setting it up again Only to discover the wrong power cord had been delivered. Again, HR wants me to pay shipping and they refused overnight delivery. I am frustrated by this non-customer help.
I was able to borrow a cord for 2 days and have run 2 loads. All seems to work and im now working thru the learning curve. I am excited by the possibilities and look forward to future fun.
AS soon as i can get MY correct power cord.
I am looking for chat groups for more info.