151 ‘Freelancer.com’ Reviews
Yesterday i was surprised when i logged in ! i have 260 AUD , and 0 USD
so it was changed to 260 AUD and -56$
i clicked on transactions:
17 Oct 2013 09:29 Reversal of [Done milestone payment from NotGoingHome for project Graphic Design (Partial payment for project) (USD) from 08/25/2013 at 21:11 EDT] (USD) USD -56.00
NotGoingHome awarded us a project, and created a 56$ milestone we finished the work but they disappeared, they didn't release the payment!
So i dont know why i was charged for something i didnt receive ! they created it why they charged me ?
There is always an error in the system !
If I ever heard about freelancer.com before I finished the job, I would have never used it. I got one project from there and I completed my job very well. And my employer was so happy with the job and kindly left a review, paid before I even asked. And guess what I get, NOTHING.
Freelancer.com took my money and won't give it back to me. They asked me verify my information for security reason. And I DID everything they asked to get my money. And then, of course they keep giving me some bullshit about security. And now they told me my employer needs to do same thing.
Seriously? Their questions were already rude enough. Treating me like I did something wrong. And then my employer too? I told them, My employer has paid the payment and he thinks it's all done. It's been over 2 weeks since job has been done and I can't contact him. EVER SINCE, I said I can't contact him, ALL THEY SAY IS ' WELL, UNTIL YOU CONTACT HIM TO DO VERIFICATION, WE CAN'T RELEASE THE MONEY.' That is the only thing I get everytime.
Don't ever use this website. Total scam and fraud. Basically all you do is, you will get a project, work hard and give all the money to them. That's how their system works.
P.S, Don't even think about posting bullshit on this 'Abe'. Stop stocking people here.
I've started working over Freelancer 1.5 years ago.
I have great employers and had a great opinion about Freelancer.com, but after today... I've changed my opinion about them.
Today I've requested withdraw, so I can receive money next week. After receiving confirmation email that I've requested withdrawal, additional email came to verify my account.
I have around ~140 completed projects, with average score 5.0 and currently locked 400$ on my balance and ~1500$ in milestones.
I have few really serious projects ongoing, and that money in milestones is just a half of money that I should receive.
My current balance: http://prntscr.com/1dsbx6
Upcoming milestones: http://prntscr.com/1dsc22
I've also sent my personal ID, the picture where I'm holding confirmation number and one letter that I've received on my post address from Payoneer. (they asked for 2 scanned bills/letters received on address, but I just don't have it...). Then I should wait 2-3 business days, and as weekend is coming, I can assume that I will get reply in 5 days, and I don't know what to do.
After getting into this, I've searched and saw that a lot of people couldn't resolve their issues and I will now notify all my employers about issues that I have. Probably they will dispute milestones on PayPal and get their money back, but what can I do ?
Support is often not helpful at all, sometime I think that they start to argue with me, as they don't understand simple questions.
In the last few months, a lot of new employers/freelancers are just agents, scammers and cheaters.
This started 3 weeks ago when a programmer couldn't do the job and gave me the money back - Freelancer.com just took the advantage and kept holding my money!
Tried to talk with Chat, Phone and Email support but all they said: "Can't help you". That's where I had no chance and I had to turn to PayPal for a dispute.
1 hour later, they set my account to -$210 just because I claimed that I want my money back and even when the programmer paid me back, they set my account to $0 so I won't have a choice to take the money back.
I'm willing to go anywhere needed and invest as much money as needed to make this issue completed and stop that online scam.
If somebody is looking for a freelancer job – don't use freelancer.com. They took my money and never gave it back to me. I suggest SEOClerks.com , as the best site for freelancers.
I am a scriptlance user, but since freelancer took over scriptlance, i switched !
I was awarded a 660$ project then the client stopped replying and he doesn't want to pay nor continue.
I was already charged 66$, i contacted the support system they said they can't issue any refund.
Why should i pay the commission if i was scammed ?!
I had my 3D anniversary card designed, developed and completed within 5 days. I set up 2 milestones one at 50% completion and the other was released on completion. I selected the freelancer based on experience, and previous projects completed. I had no issues using the freelancer site and if anything I'm looking forward to using it again. The amount of money I saved and the ability to have it organised and completed all within the vicinity of my own home. Way to go freelancer and thank you for looking after my financials.
Graphic designers are posting jobs for $30 and in turn sell them to their clients for a lot more money. They tell you they will own all rights to the logo or whatever. So they are claiming your work as their own.
I have also complained many times that people are googling images and putting them directly into their work...and then WINNING. They are never deleted, never suspended, nothing.
I'm done with freelancer.com
To verify your identity, visit the Verification Center.
End dher they dont acept my personl data i send 5 times
for me the freelancer.com is a full scam site
I was on there as an employer not a freelancer, and there were too many fees, and their dispute resolution SUCKS. I am done with being nickled and dimed, and am only using Elance now.
We used freelancer.com to try to find a person to complete our e-commerce site. We had a project budget of $500-700. We found a freelancer to complete the project, and we paid $150 for what they call a milestone payment. The person working never did any work on our site. He kept sending us emails telling us to send him money outside of paypal because the company takes too much out and he didnt have a credit card linked with paypal. Knowing this was in violation (and very shady) we felt uneasy to continue working with both freelancer.com, and the person who won the bid on our project. Seeing as NO work was completed on our site, we asked for a refund of the $150 originally paid. Freelancer said they do not offer refunds, and that we would have to find another person to complete the project through their site. In the meantime they locked us out of our account, and there is no one to talk to. Three weeks in dealing with these people we now have to open a paypal dispute. These people are total scammers and a complete waste of time and money. I would FIND ANOTHER COMPANY!!
After reading all these reviews, it's hard to add anything new, but I want anyone still considering (or worse, actually using!) to quickly move on.
I started on Freelancer.Com after they bought vWorker. As I already had a good reputation, I didn't go research Freelancer.Com (that's probably why Freelancer.Com MUST keep buying new victims). I have made several thousand USD and have some good clients, but Freelancer.Com has still scammed me. Once I got to the point I was fed up with them, I found this site. Here are some points, almost all of them echoed by the other comments, except for the first. I haven't seen this point mentioned yet:
1. Completion Rate: The completion rate is calcuated by total number of projects SENT TO YOU (not accepted, just sent to you) divided by the completed. Yes, I had someone trash my Completion Rate because he kept sending me a job and I wouldn't accept it until he had all the requirements for me to start! (He wasn't trying to be malicious and didn't even know this was happening... why would he??)
2. I was awarded $2000 projects from a client but he never responded. Of course, I wasn't foolish enough to accept because he lacked project details, but I couldn't figure out the reason for someone to do this. Either it was to make the compition loose money and maybe leave or ?? (Of course, it also didn't help my completion rate.) There is something very wrong with Freelancer.Com to set up their system this way.
3. I've completed projects for clients, been paid by the clients, received 5 Star rating had the money deposited to my account. All good. A few weeks later when I go to make my first withdrawal, oh guess what? There are problems with the CLIENT FUNDS. I don't even find out until the money is missing from my PayPal account. I eventually find out from Freelancer.Com support that there is an issue with the client funds and that I should contact them for payment. Um, EXCUSE ME FREELANCER.COM - WHAT IS THE POINT OF YOU AGAIN?? The thing is, I was talking to the client and he even sent me the pictures he had to take with his ID and other information. Turns out, Freelancer.Com charged his CC over $3000 for $150 project! (His laywer was taking over the situation.)
4. I've been awarded projects, had milestone payments deposited, did the work and had the client cancel. Everything gone EXCEPT my fee - of courese, I still had to pay that fee. No Refunds. No Exceptions.
5. I've had milestone payments created, delivered the work to the client and requested the milestone to be released. Client acknowledges I did almost 70% of the project but wants me to finish it before he pays me. I say no, pay me the 50% milestone first. It goes to arbitration. I lose. Why??
I sitll have a 5 Star rating on Freelancer.Com, though I'm sure they'll cancel my account if they can figure out my username. Everything above I can support from my own experience.
If you don't trust the reviews you've read here, then come back and post your own WHEN you get scammed by Freelancer.Com. (I expect scammers to use any website they can. I don't expect to be scammed by the website operators directly!)
At the first half of February, 2013 I got a payment from employer M. (a little bit more than $1K). M. is a reputable employer (member of Rent-A-Coder / VWorker / Freelancer.com since 2004, reputation is 5.0 based on almost 60 reviews; 80+ projects completed).
I got more transfers from other employers and made some successful withdrawals after that payment (some days my balance at freelancer.com was close to 0) and felt happy with my job.
Everything has collapsed at the 2nd half of April. I’ve requested a new withdrawal ($800+ - my balance at freelancer.com was a bit more that that amount) but got nothing in time. I thought that there was a bug in freelancer.com software and made another request for withdrawal of the same amount. In a day I've noticed that my request was just disappeared from the respective list at freelancer.com. I would like to highlight that during that time I have not got any messages from freelancer.com other than “Latest projects and contests matching your skills.”
Of course I've submitted a ticket to freelancer.com support. They have responded that employer M. is having an account issue with them (as I noted above, the reputation of M. on that site shouldn't cause any doubts), and that the amount which I have received from M. cannot be withdrawn.
There were a lot of words… Here is the model (please note that all dates, amounts and user names are close but not exactly match to real data):
1-Feb-2013: Payment of $1100 from M.; balance is $1100
10-Feb-2013: Payment of $500 from A.; balance is $1600
21-Feb-2013: Withdrawal of $1000 – OK, balance is $600
1-Mar-2013: Withdrawal of $550 – OK, balance is $50
10-Mar-2013: Payment of $400 from B., balance is $450
25-Mar-2013: Withdrawal of $400 – OK, balance is $50
10-Apr-2013: Payment of $800; balance is $850
20-Apr-2103: Withdrawal of $800 – REJECTED since amount of $1100 (= payment from M. at 1-Feb-2013) became unavailable to withdrawal :-O
Also I got an advice to contact M. directly and ask to resolve that account issue. It would be a good joke if it wouldn't concern the sensitive amount of money: I thought that the main aim of freelancer.com is to establish secure relationships between freelancers and employers, i.e. freelancer.com guarantees that freelancer will be paid for its job if it has been done, and that employer will pay for the job which has been done only.
CONCLUSION. IMHO since you have earned your first money at freelancer.com you cannot feel safe: at any moment any of your former or current employer(s) can be declared as having account issues with them and amounts you have received from that employer will be locked – despite of how long ago etc. it was.
I did a few jobs on this site. It's a waste of time, avoid like the plague.
- Everyone thinks they should pay an engineer less than a convenience store worker.
- Employers can cancel at any time, the bill is footed by the provider.
So you get pushed out, you pay the bill. Oh, the provider pays the bill too. Double fees - no refunds.
- No complaint system for nonpaying employers
I was scammed out of $150 worth of work with this. The guy set things up, I did the work - he took off. Milestones gone, payments gone - my hours of time - those were gone too. Can I complain? Nope. FYI - the company that did this to me: MOWBI dot Com - Bill's a thief - doesn't pay his workers, overcharges for a garbage product.
So - go to a different site. If there's fees on all ends - like with Freelancer.com - then it's a scam, avoid like the plague. Elance is 1000% more reputable, and I've had NO losses with Elance.