Fishpond.com Reviews

Fishpond.com Customer Reviews
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This business is a scam
ABSOLUTE SCAM. Wish I had read all these reviews before placing my order for a book. As a pensioner I try to make ends meet. No way of contacting these scammers. Shame!!!! They should be put out of business. I will notify scam watch. They take your money and you don't get an invoice or a tracking number.
JUST DON'T DEAL WITH THEM.
This site must be a joke!
lmao REALLY? you have got to be kidding me!! LOL is this site a joke? it can't be real with those OUTRAGEOUSLY HIGH prices! too funny. Anyone who would pay 4xs and more for an item u can get MULTIPLE places WAY cheaper, is either brain dead or extremely challenged. Only the scammer would say anything good about this joke of a site. Most likely the site is only there to steal your bank account information. Cuz if you'd pay those prices, you have more money than you know what to do with and I'm sure those scammers can steal a lot from you before you even notice.
DUH! Do your homework or Check at least 1 other site when shopping. Geez -otherwise you deserve to be scammed I guess.
Scam
You actually ordered from them? And paid those prices? Wow! Lol
REALLY?........... WOW!
Fishpond is not upfront about fees and shipping times!
wow I wish I would have read these…
wow I wish I would have read these reviews before making a purchase. I ordered a vinyl... it took a month to arrive (not including a mix up with the post office after that.) When I picked up the item, it was something completely different then what I ordered, and the original is higher price and of course I have to wait till my return arrives to even get refunded. Long story short: way more trouble than it was worth. :-/
they are a scam
Really?? DUH! Shop on millions of other sites instead!! Didn't learn the 1st time? Keep an eye on your account.
---- TERRIBLE COMPANY ----
Scam
Item not as described
Worst Site
Something "VERY FISHY" about Fishpond
Very disappointed
Dishonest and Dishonorable
In March 2017 I placed an online pre-order for two Massive Attack LP's, Heligoland and 100th Window, both for about $13 each, which is admittedly a great price. Each record experienced many many delays in the release date, but eventually Heligoiland came out in April 2018, but Fishpond never fulfilled my order. Finally in October 2018 I contacted them about it, and they charged my card, and then told me they couldn't find any copies, and after much back and forth online, cancelled my order and refunded me my money.
This would be normal business practice, except for the fact that the same LP is listed on their site at this very moment, but for more than $70. So it's a simple case of them not wanting to send me the record I bought at the price i originally paid for it. Our transaction was an online contract, but they simply cancelled it and told me i was welcome to re-order at their new price.
This is shameful and the worst kind of customer service imaginable. Even if the original price i paid was an error, you are bound to honor your error and just not make the same mistake again. However, they don't seem to understand this, so I will take this negative review and spread it all around the internet so that hopefully others will not have this kind of miserable experience.
Oh, and then they just straight-up cancelled my order for 100th window also, not citing any reason whatsoever. and again, it's also for sale right now on their site for about 600% more than what i paid for my pre-order.
Fishpond are SCUMBAGS.
I ordered a product November 21st and it never came but they did refund me my money after almost 2 mos of waiting for my products to arrive. I do not trust this site as it was my first and last experience with them.
Very disappointed!
Thieves
Don’t buy from fish pond!
Scam! scam! Scam!
Waste of money waste of time waste of a website accept for the fact they are stealing from people! They need legal action taken against them! So many poor reviews, so many unhappy customers! I read them all, don’t be like me and order anyway! Listen to reviews, especially the negative ones as they arnt written by fishpond! Save your stress order toys else where!
fishpond are scam
fishpond are scam ,i did order 5 new rdx fighting pants and i did received junck .not even rdx pants,and paypal not protect buyer .please don't buy anything from this site ,becuse they send you wrong item and you responsible for shipping back to them and you have to pay so much to ship over seas.my invoce id 96808978 and the amount of $269.45.
and i know customer service come up with some answer but i have proof of invoice and paypal .i don't recommend this site at all.i feel i donate this money .
Smart Sell is a rip off!
Do not ever use fishpond smart sell. It is a rip off and the customer service is incompetent.
I sold several books, in total 30, through them. This is what happened:
- the terms and conditions state that the minimum payment you receive is 0.74 per item. They also claim this in this forum. 25(!) of my items resulted in a payment that was less than the minimum payment.
- items sold to AUS are based on weight. I have sold two paperback books and was charged 6.94 and 5.73 for those books for postage and handling ! The approximate maximum weight is 0.9 kg. This is also a rip off.
I queried these things numerous times with their customer service which appears to get paid for not answering to queries competently.
In addition to the complaints I made above, I queried wether I can
- disable bulk buy as it meant that I got paid less about 68 cents for numerous books
- disallow selling to NZ because of the horrendous shipping and handling costs.
No answers to any of those questions.
My summary, I will ask ASIC whether this is not misleading/ deceptive conduct if they are not even honouring their terms and conditions.
Absolute fraudsters
If you're looking to grab a bargain or a rare item from this website, avoid the temptation. I have bought from them twice and been disappointed both times. Shipping times are ridiculous (a couple of months) and my latest story will knock your socks off.
For my partner's birthday, I bought him a lockable wooden box that's carved with scroll work, stained and all the jazz he likes, sized perfectly for her nerd hobby Magic; The Gathering. I bought this over two months ago. Arrived yesterday. Actually, that's not true. What arrived yesterday was a cheap crappy black plastic case with no markings at all that you could buy from Bunnings for $40, not the $250 I paid. I hopped onto their website and saw that the fancy-pants one is not there anymore, but they had tried to slip me an el cheapo one without me noticing. Nice, huh?
I cannot get in touch with them because their customer service is so stellar, so have notified PayPal for a refund. Don't bother with these guys. Not worth the aggravation.
No item, no contact
Unbelievable
I tried to purchase 4 bowls for my daughter's birthday. She lives in Washington, DC and I in Colorado. I put her address in the delivery area and there was no box to check whether or not the billing address was the same. So I moved on and gave the credit card information.
I spent 4 days going back and forth with customer service with them thinking it was a fraudulent order and their demanding I scan either my driver's license or a utility bill address. I finally figured out how to scan the license and still two days later they were reviewing my order to see if they would "allow" me to place it.
Finally, another daughter told me about these reviews and I cancelled the whole darned thing. I have never had such an unpleasant experience in my life.