CarShield Reviews

My problem with Car Shield is that they debited my account monthly for a whole year and the first time I need their services, they refused to pay for car repairs. The claim adjusters were rude and belittling on the phone. I even used a car repair shop they recommend,

CarShield gladly took my monthly payments for 11 months after they convinced me I couldn’t afford not to have them for my 2014 ford Fusion. Now when my engine broke they say, well… the head gasket is a non moving part, and that motor has known problems, so we won’t cover 1 cent of your blown gasket. They are a rip off company. Stay away from them.

To all who left these horrifying stories and reviews. You saved me from the same fate! I was seriously considering a contract with Carshield but NOT NOW OR EVER. THANK YOU!!!!!

This company expects your used car to be in new car condition when you contract their service. to be declined a claim due to pre-existing conditions knowing the car is used is puzzling.

This pertains to Carshield Auto Warranty. I have taken my car to the shop for the third time and was denied. My car was in the shop for three different issues, and an excuse for each was given for the denial. In total, I will have come out of pocket $9,000.00. Every issue has included my drivetrain. I spoke to a representative and clarified my policy to see if I was covered on this latest issue and was told I was covered. Hindsight is 20/20, and if I knew all of this, I would have saved my money instead of giving it to Carshield. I canceled my policy today and wasted two years and $2,500.00 for nothing. I will never recommend Carshield to anyone, even my enemies. I feel like a fool for falling for this scam and should have canceled after the first issue. I would give this company 0 stars if I could. This is for anyone out there, avoid this company. This company is a scam.

They don't cover what they say, twice I have been refused coverage on items they said they would cover with their premium plan.

I had carshield for several months when I was driving across country from Michigan to Arizona. When I was in New Mexico my engine blew. I had no warning whatsoever.

My car was less than 5 years old at the time. Carshield said they would not cover it because I would have had a warning. So I cancelled it and they still took out the next months payment from my bank account.

CarShield will take your money and they will not fix your car, they always give you excuses not to fix your car...

I rate CarShield a Minus 5 (-5). There are way too many hoops to jump through to get vehicle repaired.

My truck has been sitting in the parking lot over a week waiting on authorization from CarShield to do the repairs while CarShield flops back and forth between adjustors.

Bottom Line DO NOT, I repeat, DO NOT SUBSCRIBE TO CARSHIELD. Trust the BBB "F" rating. It's a scam and a waste of time and money.

I wish there was a minus one star. This company is horrible. DO NOT PURCHASE ANYTHING FROM CARSHIELD. They will deny any claim and that’s if you can find a mechanic who will accept them. They are rude as well. AVOID THEM.

I don't know if any auto extended warranties are worth it but I know this is the worst I’ve ever seen. The people are ruthless and rude, so I hope if you try this again it won't be with CARSHIELD!

DO NOT SIGN UP with CAR SHIELD. Every time I called, they told me the item I was calling about was not covered. Meanwhile, the car cannot operate without the items I called about. I just cancelled my policy and they do not refund for the remaining days that I already paid for. In summary, there are other more reliable companies. CarShield is borderline fraudulent. They were rated with an F for failure.

Lousy, Carshield decided to find their own car parts. Meanwhile, your car is sitting in a lot days. The actual shop had the parts I let them put it on, instead of Carshield, I had my car back less than an hour. I didn't get any support from carshield at all and I haven't saved no money.

Car Shield is the worst provider of car warranty services. They have a load of exclusions for things they are not going to cover. They advertise that they cover over 6,000 parts and that is a lie. They list over 6,000 parts they do not cover, so the only way they will pay is the motor or transmission falls out of the car without other components failing.

This is the worst Auto Warranty insurance in the country, choose someone else, Don't pay for this crock...They don't care about people, my daughter is on her last leg (on dialysis) trying to care for her two children and pregnant sister with no car. Join me in suing this company. They owe us better coverage, a better description of what they do cover and better service.

To be clear, I am not even giving them 1 star, but because this site requires that I pick at least 1 star. This company does not even deserve 1 star.

I have a 2016 Smart ForTwo Pure. It has less than 50,000 miles on it. In December of 2021 I decided it would be a good idea to get a repair warranty to cover anything that went wrong.

Fast forward to January of 2023. My car displays a warning "Transmission malfunction. Visit workshop". No, I'm not paraphrasing, that was the exact message. Given that this car is build by Mercedes Benz, and that I purchased it, after leasing it for 3 years, from a local Mercedez Benz dealership, I had the car towed to their service department. I followed Car Shield's instructions, and gave the service writer my Car Shield contract documents. He said that they would diagnose the problem, and then submit the repair recommendation to Car Shield for approval.

Two weeks later, after I had to agree to $400 worth of more diagnostics demanded by Car Shield, Car Shield denied the claim. They refused to cover it because, apparently, the "dry clutch" (this is an automatic transmission) was the cause of the failure and the clutches are not covered under their Diamond contract (for which I have been paying $137 a month).

The cost to repair would be almost $12,000 dollars, which I cannot afford, and which is more than double the blue book value of this car in good condition, Not to mention I still owe $3,000 to the bank on the car. So now, I have a useless vehicle. I am out more than $400 for the diagnostics, and I have to dispose of the car.

I called CarShield to cancel my policy as I no longer needed it. (I sold the auto). I was given options and subsequently a hard time when I kept telling them I no longer needed it. Finally, after informing the very persistent and annoying customer service rep that I had someone also listening to our conversation, she cancelled the policy. I do not recommend this company!

I am an auto repair shop in Las Vegas. Currently I have 4 claims on going. I can't get anyone to call me back, and when I do they put us off requesting insane requests. I've had vehicles in my shop over 1 month and still don't have a proper claim going. I'm ready as a shop owner to stop servicing this company!

Carshield is a ripoff filed three different claims with them all 3 were denied took my Tahoe to my local Chevrolet dealer and informed the service writer I had carshield he informed me hey didn't accept it since carshield had a 100% claim denial rating with them cancelled my policy and the crooks still hit my bank account for a payment had to dispute with my bank and get my money back carshield is a rip off !!!!! They deserve negative stars but that's not available

I purchased not one but two warranties from CarShield at least two years ago because I was impressed by the actors and the sports personalities that they used to push their products.

About a month ago my car had an issue with the engine and when I contacted them to inform them of the issue, it took them a while to get back to me. Then once they contacted me, I was told that it could be fixed and they gave me about 8 locations to contact.

When I contacted these locations, I was told that they did not do that type of work. I called CarShield and spoke with a representative who stated that they are not aware of what these locations practice as far as fixing cars.

I replied then why would you recommend them if you didn't know what they do. Sounds a little strange to me so I asked to talk to a supervisor. No help there either. She played the part of being concerned by trying to call the places while I was on the phone but with no success.

She said that she would call me back the next day and I am still waiting. They are a scam and I am disappointed at the fact they these actors and sport personalities who I look up to are out here helping scam people along with common folk making it seem like they are best and scamming people out of their money.

I will be contacting the Better Business Bureau to seek assistance. This is just wrong. Since they make you place a rating, I put one star but i would have preferred to put nothing.

I’ve been with Car Shild for over two years … today I checked my banking account they withdraw $159 unauthorized which they were only supposed to withdraw $79 tomorrow which is Friday….I called them to figure out the problem they could not help me I read them a zero because you should not be able to withdraw funds out of anyone’s account without authorization they basically stole my money

I just took my car to get fixed because the CHECK ENGINE LIGHT was on. I was told they have to replace 3 injectors and my bill will be 1,098 dollars. The garage just informed me that this is not covered. When I bought this policy; I was told that I would pay $99 no matter what the cost. Did I get ripped off when I bought this warranty? I will find out later when I call them.

More to follow!!