BuzzBGone Reviews

( 61 reviews )

BuzzBGone Review: Legit or Scam?

Reviewopedia staff  -  Updated:  August 9, 2023
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The BuzzBGone is a rechargeable USB Insect Zapper being heavily advertised by various websites and affiliate marketers. 

The seller claims it utilizes powerful UV light to attract mosquitos and kill them, providing the ultimate protection from unwanted bugs.

How Does It Work?

In general, USB powered insect zappers are devices that use UV light to attract flying insects, and then zap them with an electric grid.

They're designed to be portable and easy to use, and can be powered by a USB port, making them convenient for indoor or outdoor use.

They are marketed as a safe, eco-friendly alternative to traditional chemical pesticides, and can be used to control flying insects in a variety of settings.

It's important to note that USB powered insect zappers work best in enclosed spaces with minimal airflow, and may not be as effective in areas with high winds or other factors that can disperse flying insects.

USB powered insect zappers should be placed at least 5 feet away from any occupied area, as the UV light may be harmful to humans and pets if used at close range.

Additionally, the UV light emitted by these devices can attract other flying insects such as moths and beetles.

It's recommended to clean the device regularly, which may be the least hassle-free aspect of a bug zapper.

Customer Service

The company lists it's contact email address as [email protected].

It lists its phone number as 855-265-5575 if you are located in the U.S or 844-846-3268 if you are located in Canada.

Call (02)-6145-0887 if you are located in Australia or New Zealand or 03308089391 if you are located in the U.K. or Ireland.

BuzzBGone also has a contact from on their website located at

The company lists it's address as:

Quality Performance Limited
377 Valley Rd #1123
Clifton, NJ 07013

Cost and Price Plans

On the BuzzBGone websites (, the unit is priced as follows:

  • 1 BuzzBGone  -  $39.99
  • 2 BuzzBGone  -  $79.98
  • 3 BuzzBGone  -  $89.98
  • 4 BuzzBGone  -  $109.97

Additionally, on Amazon a single BuzzBGone unit sells for $36.99.

BuzzBGone Customer Reviews & Complaints

The BuzzBGone garners mixed to highly negative customer reviews from customers on review websites, including on

On Amazon the BuzzBGone has mixed reviews, with a rating of just 3.2 / 5 from 2000+ customer reviews.

Most of the customer complaints have to do with shipping issues, poor customer customer services, and the poor quality of the product itself.

It seems likely that the BuzzBGone is a cheap wholesale bug zapper that has been rebranded and is being marketed at a higher price.

If anyone takes the time to investigate this product you can find the unbranded versions (or something very similar) for sale on websites like Alibaba or AliExpress at a fraction of the cost.  

( Generic unbranded bug zapper very similar to the BuzzBGone on AliExpress priced much lower )

Above is an example of a bug zapper that looks identical to the BuzzBGone being sold for just $8.00 on AliExpress, a wholesale retailer based in China.

BuzzBGone Alternatives

There are number of bug zappers being sold on Amazon that have great customer reviews and are sold by reputable companies.

One example is the Elechome Electric Bug Zapper, designed for indoor or outdoor use. 

On Amazon, it has a respectable rating of 4.3 / 5 from 3000+ customer reviews.

The Bottom Line

USB powered insect zappers can be a useful tool for controlling flying insects in certain settings, but it's important to understand their limitations and to use them safely.

It appears that the BuzzBGone is not a quality product and is not sold by a reputable company. 

We suspect that it is simply a cheap bug zapper bought wholesale and cleverly rebranded by the company.

There are other reputable USB bug zappers being sold by reputable companies.  If you’re also feeling skeptical about the BuzzBGone you may want to purchase one of those alternatives instead.

If you have any experience with the BuzzBGone, please leave your reviews below.

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BuzzBGone Customer Reviews

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August 29, 2023

I recently purchased one, it did not attract fruit flies in house or mosquitoes on porch, mosquitoes bit me while sitting next to device worthless product do not buy.

Time waster!
August 24, 2023
Finally got my shipment of one unit and tried to register it for 30 day warranty and lost my will to live in the process. It's been on now for 3 hrs and has not killed anything as far as l can tell.

Never received it
August 18, 2023
I have never received the product. I received a tracking number from them which doesn't work. I believe that I just gave the price of the product plus to a scam.

Fake lying BS Got one sitting in the barn useless since does nothing for biting bugs.
August 8, 2023

All these "zappers" are bs! They attract everything but mosquitoes including beneficial insects which most are. They kill everything attracted to light which mosquitoes are not.

They do not flock to LEDs! Save your money - this is total BS and these clowns should be taken to court by

July 29, 2023

BuzzBGone is an absolute scam. I was looking to check the reviews before I purchased the product. The next thing I knew they had taken the money from my PayPal account.

When I tried to contact them to tell them that I never authorized it, and I wanted my money back and to let them know that the address they were sending it to was incorrect on my PayPal account.

You can absolutely get nowhere. I gave the code that they emailed me to have a call placed and it will not let me do anything. I gotta say this is an absolute scam and I need to know how many others have been scammed like this and how do I get a hold of this terrible Company?

Totally unreasonable length of time to resolve issue and refund money - still not received, 7 months later
July 24, 2023

I had trouble completing my order on the website so exited out. I got a number of emails asking me to complete order, I advised I did not want the product after all the trouble. Then advised product was shipped, I was charged two different amounts and 7 months later I am still waiting for my credits. NOT impressed on any count.

They only got 1 star rating as I could not enter zero!

July 13, 2023

This order was garbage and they are not sending my money back on the + 5 that I did not order. BEWARE!

January 25, 2023

I ordered 3 units on 14 Jan 2023 when the website stated that stock was available.

On 21 Jan 2023 I received an email saying that shipping is taking longer than normal.

But as of 25 Jan 2023 I have not yet received a Delivery Tracking number.

I tried to send a message via their Contact Us form only to have the form fail and not send!.

At the bottom of the form they say you can telephone them, they have text that says

"This Contact Form will save you time in getting a FASTER response, but if you prefer to reach us by phone, click . You may experience longer than usual waiting times."

But there is no hyperlink or button under or anywhere near the "click".

This website (Reviewopedia) states their support number is (02)-6145-0887 for Australia, but when I call that number, it says the number is not connected.

DemetraNunn April 27, 2023

I ordered this and tried to go back to add on, and it charged my card anyway. I didn't know it did so I ordered what i wanted and found out that it charged my card twice. I sent an email asking them to cancel the first order within minutes and they said it had been processed. When I got every thing I tried sending it back at 30.02 to their return address and the products came back. This company is full of it and they are not living up to what the website says with easy returns, they are just taking people's money - don't buy. Please spread the word!!!

Apologies Not Enough
December 1, 2022
This company is all promise & NO delivery. I ordered 11/17/22 & received shipment notice with a USPS tracking number; on 12/01/22 the tracking status says that a shipping label was created on 11/17/22 but USPS has not received the item to ship. Contacted customer support & immediately received an email that a ticket had been created but no follow through. No refund only apologies!

Piece of Garbage
November 28, 2022
Worse than useless. Half the size of other units and in a week caught nothing. In fact, it seemed to draw mosquitoes to where I was sitting. I wasted $35.

Cheaply made but worse no refund!
October 24, 2022

I bought two units and received them in a few weeks. The units were so cheaply made they should have cost $9.99. The lights were so low that unless you were outdoors with no other lights on no bugs would ever see it. The worst part is that I could not get them to refund the money even though I asked for return instructions in 3 separate e-mails. They offered me a 30% discount if I would keep them. I shipped it back UPS and tracked it, 3 weeks later still no refund. Finally called Amex to dispute it. WOW what an ordeal.

Is there info on return information?
September 26, 2022

I ordered a unit from BuzzBGone want to return it unable to get a response or information of how to return it. Called and emailed only response was that order was delivered, that I knew. As I'm trying to find information about returns found many other customers having same problem. No one likes being cheated out of their money, can return info be sent to me. order number 2219635722 [email protected].

CathyMeyer October 14, 2022

I’m having the same problem with them. Pretty sure I’ve been scammedout of my money. Just back and forth emails telling me exactly the same thing over and over and no proper reply. Saying they need a mailing adress I’ve sent them Several times. I’m really pissed off to say the least. Stay away from BuzzBGone

LarryCosgrave August 08, 2023


interegrity, honesty and quality
September 20, 2022
They are a scam. I ordered, and then receive a email from them saying I still have items in my cart that my order never went through and they offer it for 20.00 less, so I do this and they bill me twice and send out two orders. No way to talk to anyone and the email correspondence sucks, still waiting for refund and the product doesn't work

Bryan September 20, 2022

Hello. I ordered a 3-pack of BuzzBGone in July and it showed up on August 9. I tried it on our deck over a couple of weeks but It did not stop the mosquitos as advertised. When I called the company to ask for a refund, my call was answered by an automated system and I was instructed to submit my request via email, which I promptly did.

On Sep. 1, I was contacted by a representative, Loremae Borongan, via email not to tell me where I could return the devices and get a refund, but to tell me the following: "If you have a lot of mosquitoes, we recommend running your trap 24 hours a day, 7 days a week, or at least during the hours of peak mosquito activity (dawn and dusk) for the first few weeks, possibly longer if you are near an active breeding ground such as a pond or forest.

Mosquito traps take time to work! Unlike toxic foggers and sprays, mosquito traps work overtime to eliminate entire colonies of mosquitoes. As egg-laying females are drawn into the traps, the population will decline, new larvae will not be produced, and the colony will die out.

As effective as these machines are, they are not, in themselves, a magic cure. They are most effective when used as part of an overall mosquito control strategy, including preventive measures!"I responded, advising that I was not happy with the product and that

I really wanted a refund. Since then, I have written a couple more times, telling the support team at BuzzBGone that I don't want advice on how to use the zapper; I want a refund. And I have essentially been ignored. It sure seems to me that this company is not on the up-and-up.

They advertise: "Remember: One of the biggest highlights right now for BUZZBGONE is a 100% Money Back Guarantee. There's really no reason to not buy this right now." Unfortunately they seem to be long on promise and short on following through on it. Regards,Bryan Greeley, CO

Not as advertised, no customer support, no ability to return.
September 17, 2022

Purchased 2 units. Took almost 2 months to arrive. The web ads are bs. Shows the unit being used outdoors yet the packaging says for indoor use only. Ad indicates 14 hours of use on a single charge, package instructions say 3-6.

Sent multiple emails to customer support and always got the standard response that someone will contact you. No one ever does. There isn't an address for returns.

Finally got AMEX to put the charges into dispute. If no resolution in 60 days they will credit the account.

This company and product is a complete scam, and since it involves interstate commerce, this should be investigated by the FEDS. DON'T BUY THE PRODUCT.

Too Late For Me. Probably for you too!
August 18, 2022

They will not authorize a return. They will not accept responsibility for their products which clearly state they are for indoor use only. They have set up the charge on my credit card as a "recurring" charge which is fraud. They also do not answer their support phone. So if you're like me, you're stuck with them and just reverse the charges. 2 weeks to get a return merch authorizations shows what a terrible company they are...

DonHampton August 22, 2022

They are a scam company. They refuse to provide any product or any refund.

CathyMeyer October 14, 2022

I’m having the same problem

Does NOT work!
August 13, 2022
I did receive the product BuzzBGone, ( ordered 7/25/22, received 8/8/22), charged it and put it to the test. Well…. it does NOT work. It does not attract mosquitoes nor any flying insect (gnats). It simply emits a blue light for $40.00. Made in China. Not worth it!

Total Scam!
August 10, 2022
If I could give this no stars I would. Everything stated here by others happened to us. We ordered on June 10. No delivery. Two requests to get an order number on the second shipment have been met with total silence. They refused to refund our money. Total scam. Buyer beware.

Garbage! They Don't Work!
August 10, 2022

I ordered 3 of these and they are absolutely useless. Won't hold a charge for more than a few hours. In addition, the website is nothing but a sales scam. No matter what you click on they're trying to sell you something.

I asked for a refund and they offered to sell me another product they're hawking at 50% off. If not for using PayPal I suspect I would've never gotten a refund!!

Lesson learned
August 9, 2022

Ordered 4 Buzz B Gones on June 10, have yet to receive them. I've had a string of emails with support all basically indicating, "Due to higher than expected volume, we are experiencing a delay in responding to your ticket." Imagine that!

Today I receive this message:

"Thank you for your email, and I am sorry to hear that you have not yet received your BuzzBGone order.

"We'd like to express our sincerest apologies for not being able to respond sooner,

the volume of emails have spiked due to the overwhelming demand for this product.

"As it turns out, the shipping status of your package appears to be stuck in transit.

"For the inconvenience, I would like to reship your order free of charge.

"Please let us know if you would like to accept this offer.

Could you also please confirm your shipping address on our file?"

At this point I really don't want the %^&# Buzz B Gones. Sadly, because I used my debit card, I don't have the leverage I would have had if I'd used a credit card so getting my money back is unlikely. Lesson learned: Don't depend on a company's website reviews for accurate information.

CathyMeyer October 14, 2022

Same thing is happening to me with this scam company now. Frueds. Buyers beware

Bait and Switch
August 8, 2022
I ordered the 3 for $89.99 online. When I looked at my PayPal receipt it showed 1 for $48.. I immediately contacted BuzzB-Gone and told them to cancel my order. A person replied that they didn't have any record of my purchase. A couple of days later, I got an e-mail telling me the tracking # of the shipment from Buzz. I e-mailed the company again and repeated my request to cancel. I got an e-mail today telling me that my cancel request was made too late to stop shipment.