BuzzBGone Reviews

I recently purchased one, it did not attract fruit flies in house or mosquitoes on porch, mosquitoes bit me while sitting next to device worthless product do not buy.

Finally got my shipment of one unit and tried to register it for 30 day warranty and lost my will to live in the process. It's been on now for 3 hrs and has not killed anything as far as l can tell.

I have never received the product. I received a tracking number from them which doesn't work. I believe that I just gave the price of the product plus to a scam.

All these "zappers" are bs! They attract everything but mosquitoes including beneficial insects which most are. They kill everything attracted to light which mosquitoes are not.

They do not flock to LEDs! Save your money - this is total BS and these clowns should be taken to court by https://www.antifraudcentre-centreantifraude.ca/index-eng.htm

BuzzBGone is an absolute scam. I was looking to check the reviews before I purchased the product. The next thing I knew they had taken the money from my PayPal account.

When I tried to contact them to tell them that I never authorized it, and I wanted my money back and to let them know that the address they were sending it to was incorrect on my PayPal account.

You can absolutely get nowhere. I gave the code that they emailed me to have a call placed and it will not let me do anything. I gotta say this is an absolute scam and I need to know how many others have been scammed like this and how do I get a hold of this terrible Company?

I had trouble completing my order on the website so exited out. I got a number of emails asking me to complete order, I advised I did not want the product after all the trouble. Then advised product was shipped, I was charged two different amounts and 7 months later I am still waiting for my credits. NOT impressed on any count.

They only got 1 star rating as I could not enter zero!

This order was garbage and they are not sending my money back on the + 5 that I did not order. BEWARE!

I ordered 3 units on 14 Jan 2023 when the website stated that stock was available.

On 21 Jan 2023 I received an email saying that shipping is taking longer than normal.

But as of 25 Jan 2023 I have not yet received a Delivery Tracking number.

I tried to send a message via their Contact Us form only to have the form fail and not send!.

At the bottom of the form they say you can telephone them, they have text that says

"This Contact Form will save you time in getting a FASTER response, but if you prefer to reach us by phone, click . You may experience longer than usual waiting times."

But there is no hyperlink or button under or anywhere near the "click".

This website (Reviewopedia) states their support number is (02)-6145-0887 for Australia, but when I call that number, it says the number is not connected.

This company is all promise & NO delivery. I ordered 11/17/22 & received shipment notice with a USPS tracking number; on 12/01/22 the tracking status says that a shipping label was created on 11/17/22 but USPS has not received the item to ship. Contacted customer support & immediately received an email that a ticket had been created but no follow through. No refund only apologies!

Worse than useless. Half the size of other units and in a week caught nothing. In fact, it seemed to draw mosquitoes to where I was sitting. I wasted $35.

I bought two units and received them in a few weeks. The units were so cheaply made they should have cost $9.99. The lights were so low that unless you were outdoors with no other lights on no bugs would ever see it. The worst part is that I could not get them to refund the money even though I asked for return instructions in 3 separate e-mails. They offered me a 30% discount if I would keep them. I shipped it back UPS and tracked it, 3 weeks later still no refund. Finally called Amex to dispute it. WOW what an ordeal.

I ordered a unit from BuzzBGone want to return it unable to get a response or information of how to return it. Called and emailed only response was that order was delivered, that I knew. As I'm trying to find information about returns found many other customers having same problem. No one likes being cheated out of their money, can return info be sent to me. order number 2219635722 [email protected].

They are a scam. I ordered, and then receive a email from them saying I still have items in my cart that my order never went through and they offer it for 20.00 less, so I do this and they bill me twice and send out two orders. No way to talk to anyone and the email correspondence sucks, still waiting for refund and the product doesn't work

Purchased 2 units. Took almost 2 months to arrive. The web ads are bs. Shows the unit being used outdoors yet the packaging says for indoor use only. Ad indicates 14 hours of use on a single charge, package instructions say 3-6.

Sent multiple emails to customer support and always got the standard response that someone will contact you. No one ever does. There isn't an address for returns.

Finally got AMEX to put the charges into dispute. If no resolution in 60 days they will credit the account.

This company and product is a complete scam, and since it involves interstate commerce, this should be investigated by the FEDS. DON'T BUY THE PRODUCT.

They will not authorize a return. They will not accept responsibility for their products which clearly state they are for indoor use only. They have set up the charge on my credit card as a "recurring" charge which is fraud. They also do not answer their support phone. So if you're like me, you're stuck with them and just reverse the charges. 2 weeks to get a return merch authorizations shows what a terrible company they are...

I did receive the product BuzzBGone, ( ordered 7/25/22, received 8/8/22), charged it and put it to the test. Well…. it does NOT work. It does not attract mosquitoes nor any flying insect (gnats). It simply emits a blue light for $40.00. Made in China. Not worth it!

If I could give this no stars I would. Everything stated here by others happened to us. We ordered on June 10. No delivery. Two requests to get an order number on the second shipment have been met with total silence. They refused to refund our money. Total scam. Buyer beware.

I ordered 3 of these and they are absolutely useless. Won't hold a charge for more than a few hours. In addition, the website is nothing but a sales scam. No matter what you click on they're trying to sell you something.

I asked for a refund and they offered to sell me another product they're hawking at 50% off. If not for using PayPal I suspect I would've never gotten a refund!!

Ordered 4 Buzz B Gones on June 10, have yet to receive them. I've had a string of emails with support all basically indicating, "Due to higher than expected volume, we are experiencing a delay in responding to your ticket." Imagine that!

Today I receive this message:

"Thank you for your email, and I am sorry to hear that you have not yet received your BuzzBGone order.

"We'd like to express our sincerest apologies for not being able to respond sooner,

the volume of emails have spiked due to the overwhelming demand for this product.

"As it turns out, the shipping status of your package appears to be stuck in transit.

"For the inconvenience, I would like to reship your order free of charge.

"Please let us know if you would like to accept this offer.

Could you also please confirm your shipping address on our file?"

At this point I really don't want the %^&# Buzz B Gones. Sadly, because I used my debit card, I don't have the leverage I would have had if I'd used a credit card so getting my money back is unlikely. Lesson learned: Don't depend on a company's website reviews for accurate information.

I ordered the 3 for $89.99 online. When I looked at my PayPal receipt it showed 1 for $48.. I immediately contacted BuzzB-Gone and told them to cancel my order. A person replied that they didn't have any record of my purchase. A couple of days later, I got an e-mail telling me the tracking # of the shipment from Buzz. I e-mailed the company again and repeated my request to cancel. I got an e-mail today telling me that my cancel request was made too late to stop shipment.