BuzzBGone Reviews
BuzzBGone Customer Reviews
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They do not work as advertised
BIG SCAM!!
We purchased 4 of these units. First off, they said there was no proof of order. After sending them a screenshot of our CC account they said they could not find any order. They would have to look into it. No response except we were inundated with advertising emails from them to buy their product. Asked in several emails to have someone contact me, they did not.
Finally they showed up on 7/9/22. Still no response from the company. Did exactly as directions said. I literally one in a room with around 60+ mosquitos. checked back in 1 hour "nothing" checked back in 2 hours "still nothing" Went out this morning and there was maybe 3 dead mosquitos in there. Worthless junk
Scam
Same happened to me. I called the numbers listed in this article and wouldn't you know it, all disconnected or no longer in service. I've been given tracking numbers for usps and dhl, both of which do not have any info that the tracking numbers even exist in their systems.
I'm inclined to think the 'tracking numbers' provided by buzzbegone are bullshit and their plan is to string us along until we just give up on it altogether. I have requested a refund but doubtful I will ever see it. I will be contacting the BBB on this asap.
I contacted my credit card company to stop payment and file a complaint
That's what I am going to have to do ..been 4 months since I placed my order and nothing but the run a round from company and customer service. Wish I had never ordered from them...and when I ordered I didn't get a discount...I paid full price. Smh
Never received my order
I Placed an order on Date: 6/9/2022. I did not receive a tracking number or have not heard when my order is even going to be shipped. I had to contact them through email I finally got a tracking number which has not done anything for me because it has been telling me to awaiting shipment from the carrier for almost a month now.
I have contacted them several times and they just email me back saying it is the carrier's fault for not picking the package up. I have asked for a refund back and they keep saying to give it a little while longer. I will never ever buy from this company again. I really think it is a scam.
Scam
Do NOT ORDER!! I had to give them at least one star, unfortunately. I ordered this product in May and have received several emails that the product has been shipped but still no product. I disputed the charge and they have refused to provide me a refund and tell me it has been shipped! SCAM.
Still waiting
Still waiting and no reply.
Shipping info received
Expected to arrive on Mon, Jun 27
Jun 24, 2022
12:42
Shipper created a label, UPS has not received the package yet.UPS
CA, Canada
Date & time are usually in local time of the checkpoint location.
Service
Don't buy this as they do not deliver as promised. I bought a month ago they charged my card but, it has not shipped yet. I tried to cancel the order but they said it already shipped but all that has happened is a shipping label has been created. I would just like to have my money back.
Where is the merchandise?
call your credit card company
Who’s writing this reviews
Buzz begone is scam - do not order
Worst product ever they don't even ship it to you just take your money wont answer calls
SCAM!
Scam
I placed my order, my account has been charged but have not received the product.
The replies from customer service seem to be a bit sketchy...multiple order numbers and shipping labels that don't match and are not legit with the carriers. I think I may have been scammed!!!
I've had exactly the same experience. Order placed 6/10/22 and it was indicated the item was in stock. The payment was cashed very promptly. Nine days later, 6/19/22, the shipping label was created, waiting to go to USPS. And that's been the status ever since. It's now 7/4/22 and I'm still waiting. Three communications with support have basically said "be patient, high order volume," etc.
I suspect this is being shipped from overseas (Hong Kong?) because the USPS tracking # is twice as long as any I've ever seen for a product shipping within the USA. To say I'm disappointed is putting it mildly.
Now, as I read other's comments, I see I'm not alone. :(
I wish I had read all these comments sooner...been 4 months abd nothing. I am going to dispute this charge with my credit card company....please DO NOT buy from them....CROOKS!!!
Waste of money
Thiefs
I ordered a buzzbgone in may of 2022.
Took money from my card never did receive the unit.
I think these people are crooks.
I agree!! I have been contacting them through email for a month or better!!! No product no refund!!! I am so mad to say the least!!!
Finally something that works!
Horrible customer service
If I could give a zero I would! I purchased 3 in early April and the $$ was taken out the next day. I never received a confirmation email as they state. Thankfully I took a screen shot.
Since then they have been back and forth with me - there was no record of my purchase. Then I provided more info and they were writing a “ticket” whatever that means. And they were sending a confirmation email. And yes I checked my SPAM! Nothing!
Then I waited a couple more days. I have had about 5 communications with them giving them all the info they needed including my proof I paid. They are still saying - we will send a confirmation email and another “ticket” has been opened.
I demanded my $$ back and they are dragging their feet again! I’m about to report them to the BBB and the AG in my state. Unacceptable customer service ! Don’t waste your time or money.
I am going to report them!! This is crap!!
THIS IS A SCAM
I purchased online 15/12/21 3 BuzzBGone it should be called money be gone. I have return numerous emails asking for a full return of my money. I keep receiving stock email replies stating shipping delays covid and other pathetic excuses.
There is no other form of contact except email it appears they are located in USA but have my doubts.
DO NOT BUY!!!
ZERO stars - DO NOT BUY from these crooks! I ordered two BuzzBGones after reading glowing reports on their website, and never received the promised confirmation of shipping & tracking number, let alone the goods. Trying to contact them is useless, customer service is appalling.
I receive 'autobot' replies on repeat (the same email many times, with absolutely no referral to the problem or answer to specific questions)... I decided to cancel the order and request a refund, but again was banging my head against a wall trying to receive some service. So no product, no refund, and no answers to any of my questions... total scam, steer well clear!!!
These do not work
It doesn't work!
Don't buy it! It's not manufactured in the U.S. and it just doesn't work - sat with it on in a small room where there was a fruit fly, a regular fly and a mosquito that actually bit me on the finger and not a one of them was lured into the trap after 30 minutes I just killed 'em with a swatter - works faster!
Trying to return it because It JUST DOESN'T WORK is horrendous! They won't communicate with you even though they say 100% guarantee! They use stall tactics and say they will get back to you and then don't...they try to wait out their 30 day guarantee. Save yourself some money