BuyVia Reviews

( 42 reviews )

BuyVia Customer Reviews

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Stolen money.
June 22, 2022
This company has been taking £9.99 a month for goodness knows how long. I have been ill and also been abroad and I only just noticed this coming out from my bank. I have NEVER seen their site before and don't know how they got my details without some scam. This is shocking and we should be protected from sites like this. They are now refusing to refund me too.

Beware - Scammers!
May 5, 2022
Never heard of this company but saw a direct debit set up in my account for £9.99 which I have now cancelled. Not sure how they did it but judging by other reviews here they have clearly been scamming people for some time.

Scam scam scam
January 31, 2022

Woke up this morning to find £9.99 has been taken from this company under a direct debit?!! I've never heard of them so why would I authorize them to take money from me?

Rang up my bank and they have recalled the payment back into my account, cancelled the direct debit and I've now filed a formal complaint!! Scammers everywhere

GillianNeed February 24, 2022

I have just been in my account to check I will have enough money to pay my direct debits in the morning to find they have set up a direct debit. I have no idea who these people are, I have reported to the fraud squad and deleted the direct debit thieving. I'm a pensioner money is tight enough, I to have filed a formal complaint...

January 31, 2022
I have no idea who this company are . Charged me last month refunded ,then charged me again straight after refunding . And have now charged me again !!! Complete Scam!!

Sarahjenkins January 31, 2022

Same!! I've never heard of them but just called my bank and they have put the money back in to my account, and I've filed a dispute

This is a scam company.
October 11, 2021
I received an email this morning saying they are setting up a direct debit with my bank for £9.99 per month. Never heard of them so contacted them to close everything down. not happy. beware people. check bank and emails.

LeahEccles October 19, 2021

Same here and dunno what to do...

KingaTimea January 18, 2022

Same my Card was charged 9.99 today. And i don't even know the company or nothing about it..

Legal pickpockets
October 11, 2021
Never heard of this company until my bank shows me the payments this morning I have never entered details giving permission for vouchers absolute scam and and ringing bank and even considering been a grass and calling the filth

Direct Debit Fraud
July 27, 2021
They stole my money, I can't believe it. Fraudulent Direct Debits straight out of my bank account.

amat August 15, 2021

same as above - 2 direct debits out of my account for £9.99 each. Never heard of the website! Fraud reported to my bank.

Evil scamming company
November 6, 2020
Takes direct debits from people's bank accounts with no permission. Report then to your bank fraud team for a refund and report them to the ombudsman. Awful liars.

LindseyMccarthy April 17, 2021

Omg this has just happened to me 7 months taken this payments when i av never seen or herd ov them

October 15, 2020

I noticed they have been taking a direct debit of £10 for 4 months!

I never authorized this and I'm assuming its from when I badly needed a short term loan (due to losing my job in the pandemic) and the audacity to take money of people who are short in money and looking for loans is the most disgusting thing I've ever seen!

I have told my bank and raised a dispute, if I didn't notice they would have carried on taking money out of my account. That £40 they took over a 4 month period could have gone to something useful considering it was during pandemic and I was living on my savings.


jordi October 16, 2020

The exact thing just happened to me this morning. I spoke to the rudest employee on the call who did not give a flying toss that because due to this pandemic i have no money and that £10 was going towards my food. Absolute joke. Told me I had opened emails when i can't even find the emails in my account!!! ABSOLUTE SCAM

IsmahanMacow October 17, 2020

I can't believe this is legal ! It's a shocking that companies are taking advantage of people on the headline funny thing is I'm ok now and didn't even realise those directs debits for 4 months because I found another job without 2 weeks so that 9.99 every month for 4 months did not inpact me until I downloaded online banking and saw what was going in and out! How is this company retaining bank details from me signing to shorter loans ? U.K. banks allow any direct debit so long as the sort code and account number matches ! This is redicolous

September 13, 2020
Really dodgy crooks linked to cashasap a short term loan company who gather your information including bank details then pass details to these low life’s who then setup direct debit without your knowledge

August 31, 2020

I find it extremely worrying with a tiny sprinkle of hilarity thrown in that this is apparently allowed to happen so easily and apparently "above the law".

Considering the times we've gone through recently I checked for a quick loan once out of desperation, I took nothing but ended up being subscribed to 3 different companies on a monthly basis without even realizing! I figured that because I was just checking for a loan, out of curiosity at this stage, and taking it no further I did the classic thing of not checking the already automatically ticked boxes at the bottom of every page.

Fast forward to now. Literally needed a couple of hundred for a couple of days, had no other choice but to get a payday loan. Got it sorted but, through every single step I made sure I checked those tick boxes to be sure I hadn't inadvertently subscribed to some daft credit company. Satisficed I hadn't, I went on my way with my Mafia style interest rates loan. Only to see on my bank account not too long after, £10 from these d!ckheads? Go to their website, try to e-mail, write the complaint, and all it does when you press send is send to a page saying "send us a message".

I can only think it is connect to a company called "". I'm sure they are the ones you need to keep an eye on because they are the ones that forced me to give them access to my bank account before a small loan would be paid out.

How this sh!t is legal in this day and age is beyond me. If I didn't have a soul I'd find a way of getting in that action because it's got to be the easiest money going. I'm careful with everything I do on the internet yet I was apparently naïve to somehow let this one slip through the cracks.

July 31, 2020

I noticed a £10.00 direct debit come from my bank account. I had never even heard of buyvia until I saw them on my bank statement.

The company have somehow set up a direct debit from my account without me knowing.

Dirty scammers
July 29, 2020

Swan'O'Visionv September 20, 2021

As above they scammed me of £10 by setting up a direct debit I had no knowledge of! Had no idea a 3rd party company signed me up to this service.I had received several messages from buyvia about being accepted for a £900 loan they are acting as a credit broker without any authorization from the FCA. Phoned them to try and resolve the issue, I just get told my voice is boring and I must email customer service. So rude how is this a legal business...

July 28, 2020
They fraudulently set up a direct debit on my account which I noticed and cancelled.

Robbing bastards!!
July 25, 2020

Just noticed a new direct debit set up for £9.99 from

They were going to take the money on 27th July but I just stopped the payment and cancelled the direct debit before it's taken! Utter craps!

carol picken July 28, 2020

Same has just happened to me. This company have set up a direct debit on my account which I have cancelled. I have never heard of them before.

LisaKeers Sayers August 12, 2020

Same happened to me. Including the date..9.99...The halifax refund my 2payments.


July 7, 2020
took 9.99 out of my bank never heard of them and never gave them my details. will report to police dirty scamming crooks

June 30, 2020
I have never heard of this company but £9.99 has been taken from my bank account I’ve never seen that site in my life and they’ve set up a direct debit scamming craps

June 15, 2020

Just rwcognised on my banking online the £9.99 was taken and i know nothing about ant new direct debit.

Stealing people money .

Im a single mum , that £10 i would be happy to buy my child sweets /and a specialy during the corona virus Financial crisis, every penny matter.

I don't understand how come after so many complsins this scam is not prosecuted and still feel free to robe people?

If someone go shop and steal something for £10 or £1, it will be charged for stealing ,which is right, but if someone steal money from bank is remain free and continue crime?

May 11, 2020

took 9.99

I spoke with my bank who helped me out and warned that websites like loaning sites will use your data even if you say no. They advised me to check my bank regularly to make sure they didn't retake that payment.

They are so nasty, its gross to be stealing money more so in such a hard time.

Dirty little scammers
December 6, 2019

Noticed 9.99 go from my bank account

I noticed buyvia next to transaction

So I investigated only to find out this company has clearly obtained my bank details fraudulently and signed me up to something I knew nothing about

I called buyvia customer servies , à uneducated women answer with a screaming child in the background , refused to refund and cut the call off

I have since sorted a refund from the bank and changed my bank card details

I hope this company gets found out for what they are

Dirty , filthy , robbing bastards ! Scum !

JenniferBerry December 15, 2019

Yes they

also took 9.99 from my account and I don't know who they are.Theres more companies doing it I had two more Bastards!

Sophie Jones March 03, 2020

Just had the same thing and looked further into it and they've been taking money off me for months. I've emailed them now but do you think it would be ok to cancel the direct debit?

LeVal March 08, 2020

Yes, I complained to my bank too. Do the same.

LeVal March 08, 2020

Yes cancel them and complain to your bank.

ChloeCaven March 31, 2020

Hi Guys,

I have just found out the same - I have asked them to refund and they said I can't have that. The customer service is so rude and unhelpful.

I don't know how to get my money back? I asked for a complaints email but they advised they don't have one.

What did you guys do?

Cat May 11, 2020

I went to my bank. Nasty they are. I didnt bother talking to them, they won't sort it out for you