BuyGoods Reviews

I purchased a product to try and was charged $158.39. I called the same day to cancel this. They said "it shipped" but I could return it unopened which I did. Instead of honoring their no charge under their "60 day customer satisfaction - no questions asked rule" I was charged the $158.39. They also charged me for a monthly subscription model which I didn't ask for.

I ordered 5 supplements for what was supposed to be for $67 per month. But the shipping charge was for $29.95 to ship this gold "box", which was sent in a plastic bag.

These people are making money on shipping....the shipping charge was a separate charge on my debit card. Red flag....buyer beware.

My intent for writing this review is to warn the public about BuyGoods's lack of integrity. and to avoid any dealings with this fraudulent entity. I have been corresponding with them via email for several months in an effort to secure a sizable refund and their methods and strategies have become apparent to me.

I purchased a product from Kerressetials.com on May 21, 2023. I felt comfortable with the purchase since there was a 60-day trial with a full refund guaranteed.

7 weeks later, I contacted them via email and then telephone to request a full refund. I was told to send the product back and was given an address.

No refund was forthcoming and a couple of weeks later I called to ask why. I was told that they had not received the product. I accepted their reasoning and proved they in fact did receive the product by producing the UPS tracking code. By this time, two months had passed since the purchase. They agreed to the refund and refunded only $ 3,48.00 to my debit card, not $990.00 for a full refund. When I called them, they told me I had to deal with BuyGoods for my full refund.

BuyGoods has been extremely polite and prompt in their emails. Perhaps even obsequious. In many emails that went back and forth, they declared that the bank was rejecting their attempts to refund me. I therefore contacted my bank and notified them of the problem. My bank told me to instruct them to try again and it would not be rejected.....BuyGoods supposedly attempted another refund unsuccessfully. At this point, I asked my bank for any proof that they rejected a refund. They stated that no refund was ever received other than the first one.

I asked BuyGoods to send me a check but they told me their only way of refunding me was through the debit card.

Here's what I have deduced:

1) After 2 months Visa doesn’t allow for disputed charges. In my opinion, That's why my return of product "got lost."

2) Despite their polite emails, there was never a true intention to refund me and they fabricated a "company policy" which prevented them from sending me a check.

3) They dragged this out for 2 months hoping that I would just give up and disappear.

4) I have probably corresponded with at least six different agents, asking them to initiate a refund but clearly a decision has been made to stonewall me.

So the best I can do at this point is to make known that these companies have no integrity and buyer beware.

Note about rating: I have no direct experience w co.

I read some favorable comments about dealing with Buy Goods & filled out an online form to buy Fitspresso, but when I clicked "Buy Now," I got a message on the order of "Processor refused. Fraud suspected." (Wording? Can't bring message back up.)

My experience with Buygoods was a disaster. I followed their instructions and never could find my order four different times with different people.

Today is October second I’ll try to get in touch with them tomorrow, wish me luck.

Buygoods charged me for products I never ordered.

This site is a total scam. They take your money and never send the product. They even go to the trouble of creating a shipping label. It costs them nothing and gives the customer the false impression that their delivery is in process.

I am the first to admit that shipping errors happen - packages get mis-labeled or lost. The latter typically happens AFTER the US Post Office takes possession of the package. I contacted BuyGoods Customer Service and was greeted by a very polite associate. She seemed genuinely interested in resolving my delivery issue. A reship was arranged.

Again, I got confirmation along with tracking information, and then lightning struck twice. That package never made it to FedEx. I can understand one deliver problem, but two on the SAME order?

I contacted the payment service (PayPal) and they immediately refunded my money. This would indicate that they are familiar with the shipping problem; otherwise, there would have been emails back and forth with BuyGoods to understand their side of the matter.

They are fraudulent. Do not trust them with your money or purchases. They will not let you cancel an order they will then offer you a 50% refund on unshipped items. One word, thieves!

I paid for Exipure products online in mid May. Earlier tracking order indicated the order has been picked up by DHL e-Commerce. BuyGoods now emailed me and said that the order has been cancelled without any reason. I hope I will truly receive the refund in due course.

The video on a juice for weight loss is too long which says they are borderline on whether they have a good product or not. Who wants to watch a long video explaining the same thing over and over?

I didn't buy anything from them and was charged $177 on my credit card. I did not order or receive any product. My bank cleared it up but it cost me a week without my debit card. So now they are stealing?

My experience with Buygoods.com has been nothing short of disappointing, leading me to give them a 1-star rating. I want to highlight the key issues I have encountered during my interactions with this company.

Violation of Cease and Desist Notice: Despite serving Buygoods.com with a legally binding cease and desist notice, they have shown a complete disregard for the law by continuing their spamming practices. They have failed to honor the notice, highlighting their unethical conduct and lack of respect for legal obligations.

Lack of Communication: One of the most frustrating aspects of dealing with Buygoods.com is their refusal to communicate regarding the aforementioned issue. They have consistently ignored my attempts to reach out via multiple channels, including emails, phone calls, and social media. Their lack of responsiveness demonstrates a complete disregard for customer concerns and a lack of professionalism.

Non-Compliance with Anti-Spam Laws: Buygoods.com's persistent violation of anti-spam laws is not only unethical but also raises concerns about their business practices. By ignoring legal obligations, they not only inconvenience customers but also compromise data privacy and security.

Unprofessional Behavior: Blocking customers on social media platforms is a clear indication of unprofessionalism and a lack of accountability. It is highly disappointing that Buygoods.com resorts to such tactics instead of addressing customer issues and providing satisfactory solutions.

In summary, Buygoods.com's refusal to honor a cease and desist notice and their lack of communication regarding this issue are highly unprofessional. Their continued violation of anti-spam laws raises serious concerns about their business practices. I strongly advise potential customers to exercise caution when considering any interactions with Buygoods.com, as they have shown a complete disregard for legal obligations and customer satisfaction.

TOTAL SCAM. Products are ineffective, and they bill you nearly double what the order page says it will cost. They promise a full refund if not satisfied, but so far I am getting less than half of what they owe me.

Scam Scam Scam, We wrote to them several times that the product did not provide any results, the day of the 60 day refund guarantee 12th May we wrote again, only to be told that we did not write on the 12 the May... l still have the email, they are scammers. We lost nearly 400.00 AUD.

Hello, I ordered the Cortexi on April 24th, 2023. Its been 3 weeks now & still have not received it.

They don't ship to your home address, but ship it to you local post office which I don't understand at all.

I don't know if this works or not.

Very professional and help me with my problems right away had no problems at all with him helping me thank you for helping

I have purchased supplements of varying types from Buy Goods in the past. On all occasions I have returned the products for full refunds. I no longer buy any supplements offered by them, not because of Buy Goods themselves, but because none of the products ever stood up to the hype.

The company may be legit and credited by the BBB with an A rating, but don’t expect any of their supplements to live up to their advertised claims. If I see a product is being offered by Buy Goods, I stop looking at it. I have better ways to waste my time.

They guarantee satisfaction, no questions asked, 100% refund within 60 days. I returned 1 bottle that I ordered in error, I paid $81.00 USD, the refund I received was $69.00 USD. I don’t think that this is 100%

I also ordered a package of 3 bottles, it arrived on January 3, 20023. I used one bottle and I derived absolutely no benefit from it, so I asked to return it for a refund. The answer I received was that I missed the return deadline that was February 9th. Again, I don’t think that from January 3rd to February 14th is 60 days.

I don’t trust this company, and would not even recommend them to my enemies, if I had any.

Buy goods is a fraud. All they will do is cheat you out of your money. I ordered one bottle of product for $72. On the phone verified it was one bottle for $72. Then I receive an email that says I ordered two bottles for $124. I called and complained. And I get this is all our mistake it’ll take 7 to 10 days to refund your money though. Total fraud do not order from this company ever ever ever. They tack on extra orders hoping you will not notice the charges on your card.

I ordered a product from this company and 8 days later I still have not been able to track the package it may be coming in. They say it is going to USPS and after our 1st contact they added that it is with UPS which we have no tracking number for. So far all I can think is that it's a scam.