Bonanza.com Reviews

Bonanza.com is an online marketplace focused on the sale of unique, one of a kind items, instead of the same mass produced items you can find anywhere.
How Does Bonanza Work?
Sellers can create their online Bonanza booth and begin listing items right away, with just a very basic registration process. Their easy website interface also lets user import items to Bonanza that they may have already listed on eBay or other similar sites.
Shoppers can treat this website like any other online marketplace, simply visiting their site and searching through the items they have available by category.
Cost/Price Plans
Buyers do not have to create an account or have a membership to shop on this website, but the costs they will pay if they choose to purchase an item will vary widely based on the type of item they have purchased.
Sellers do not have to pay any costs simply to establish their booth or list their items. When items sell, however, they will have to pay a cost of 3.5% of the final value for all items under $500.
For items over $500, sellers will have to pay $17.50 plus 1.5% of the amount over $500.
Refund Policy
Since customers are not actually purchasing items or paying any fees to Bonanza directly, they do not have a published Refund Policy or Guarantee. Customers who have an issue or problem with something they have purchased will need to contact the seller directly and work with them to resolve the issue.
Customer Service Contact Info
Customers that would like to contact their Customer Service team with questions, concerns, or complains can do so by contacting them at [email protected] or by using their account to submit communications directly to them and receive a faster response.
Reputation
Unfortunately this website has very mixed reviews both from customers who have purchased items and from sellers who have used this website to sell items. The complaints range from the fees charged by the site to the lack of customer service when a problem is encountered.
Competitors and Alternatives?
There are many other digital marketplaces online where people can find unique items, like Etsy.com or BigCartel.com.
If you have any experience with Bonanza.com or their products, please leave your reviews below.
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Bonanza.com Customer Reviews
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Item just received expired eleven months ago.
The supplements I received today, February 15, 2023, show an expiration date of March 2022. Any benefit of the supplements may be lost.
SCAM!
Stay away from Bonanza!!! Seller took my money. Order not received. Seller doesn’t respond to messages. Bonanza no help at all. Told me sorry about that but if you want a refund, get it from your credit company.
Do Not Sell Here
FRAUDULENT
SCAM
Total waste of time and money
A total waste of time and money.
I was trying Bonanza as a seller. We have a family-owned auto parts store based in Texas. We are Top Sellers on eBay, trusted in Amazon and we receive very positive customer reviews at our website because of our customer service.
I've spent a whole day setting up our new promising booth in Bonanza, getting payment methods and product images set up for their approval.
Going back to Bonanza, we can't log in, we get automatically logged out. I guess this is their way to tell us we aren't good enough to offer our products through them.
There was no warning, no direction, ZERO customer service and not even a lonely email from them. I can't help but feel disconcerted and right down insulted by Bonanza's lack of business ethics.
After reading many dreadful reviews from disappointed customers and sellers throughout the web, I feel my complaint is petty. Nonetheless, I hope our bad experience with this outfit can help others not to waste their time with Bonanza.
Fraudulent activity again!
Fraud
Bonanza Supports Cybercrime
12/23/18
Beware: Bonanza has allowed a computer hacker to counterfeit my entire site and identity TWICE. I am the legal owner of the Sorcerer's Cellar.This callous disregard for public safety, for computer fraud, for hacking, for identity theft is totally ILLEGAL. The owners know I am not on their site, yet they allow my trademarks, my storefront name, my incorporated name, and my own listings to be stolen brazenly, and not just once, but twice now, They've closed the Sorcerer's Cellar down 3 times already. Enough of cyber crime is enough. DO NOT TRUST BONANZA. THIS SITE CONDONES IDENTITY THEFT, ALLOWS FRAUD, AND TAKES NO PRECAUTIONS TO PREVENT IT WHATSOEVER. BUYER BEWARE
Scam City
Bonanza. Good value or costly time waster?
I disagree with the above seller. I have an eBay store that I also import my listings to Bonanza. I have over 100 listings. You are in control of your fees. I pay 9% if the buyer comes from Google shopping. I pay 3.5% for sales that originate from Bonanza search. You can get a customizable stand alone store with no final value fees per sale and pay a flat $40/mo. You have to advertise it, but you'll still get sales in your booth. I had no problem importing my listings. There are many options on fees, advertising, I just don't like email support in general but theyre spot on with answers. Basically super easy especially if you import your listings. Not as much traffic as eBay or Amazon obviously so advertise or plan accordingly but a great platform outside the other 2 and I HATE selling on Amazon.
Bonanza.com is a scam, criminal site with arrogant, racist staff treat the Sellers like any "idiots"
Dears, you are joking??? What you removed access to our account without any reason! You have 24 hours to reinstate our account, because we unable to respond to our Buyers placed a Orders.
How you say " preventing us from opening an account" if already we have opened account and made a few sales in Bonanza?
You have 24 hours to reinstate our account or we process you arrogant, racist company in the International Court and we report you abusive behavior to all Worldwide Sellers Community and all Social Media and all Review Sites.
Wait for our account reinstated confirmation.
Regards
wallmart_win
Bonanza is horrible to sellers. It wasn't always this way, but the past year or two has shown them to be irresponsible, unreasonable and downright thieving. I was a long time, top-rated, trusted seller, with paid membership and money in my shipping fund, One - note that, ONE sale went south with a seller who threatened me, lied to me and sent me back an item that was chewed up by an animal. I offered a partial refund and they just booted me off the site with ZERO explanation. When I inquired they said, and I quote, "Due to security restrictions, our team is unable to provide further details involved with this action. " So that's that. They refuse to respond to further queries. How can a person know how to fix a problem when they don't know what it is? What about my shipping funds sitting in my account? What about sales I'd recently made and any potential issues those buyers may have? Usually there aren't any, but you never know. Now those buyers cannot contact me. In short, Bonanza's business practices have become god-awful, are actually against some fair business practices in the U.S. and they make no move to further discuss an issue. They just ignore you. Strongly urge sellers to avoid this site. They used to be a friendly, fun place with nice management. Now they act like a gestapo-wanna-be. To be so irresponsible, inadequate and unreasonable begs the question, just how old are these people running this site and do they have any experience in business other than bilking sellers out of their money with false promises of traffic if you "just pay for the gold/titan membership..."? Speaking of false promises, they're filled with those, too. They should be charged with false advertisement and their horrible business practices should be looked into by someone who can do something about them.
Bonanza sucks
It is not so much the customer service, which admittedly is not the best and there are known to be long wait times if an issue presents that requires help from a Bonanza staffer. The main issue here is time and money. We have a large inventory of about 6,300 items and it took 5 months to migrate all listings over to Bonanza. It seems like a bit of a waste as the average # of views, even with Turbo Listing and Gold Membership (about 50$ Canadian a month!) is about 30 views, on average, per day. bonanza needs to do something dramatic to positively increase its presence on the web and provide exposure for Sellers to make it worthwhile, both time and money wise, for the larger sellers to list there. The fees on Bonanza can also be EXTREMELY high in the range of about 20% when one factors in all costs.
Overpriced !!!
Caveat Emptor
BEWARE OF AMAZON.CO.UK
Horrible selling site
All beachbody product on there website are counterfeit
They are selling a lot of counterfeit and even if you report them. Still there!! They do not do anything because it sells a lot and they got money of it!!!!
You are discuting bonanza, you have no support on your legit buyer and no respect on your legit seller!!!!!
Don't sale on this site Horrible sales and the company lies in order to get people to sell in there site.
No Visitors, Poor Customer Service, Waste of Time
At first, I was very excited about Bonanza as an alternative to Ebay. I'm a powerseller on Ebay, but I'm tired of their fees and Nazi like tactics, so I decided to give Bonanza a try. I spent several hours listing my items, waited for them to activate my account, which took longer than the 24 hours they tell you it will take. Eventually I had to email them and tell them it had been almost 36 hours. They immediately activated my account.
After a full day, I had not received a single view on any of my items. Not one. Nobody had visited or looked at any of my items and they are all pretty popular items. I even signed up for additional advertising in which you pay more commissions, and still nada.
I emailed them about this and they responded with a canned response that was completely irrelevant. They clearly didn't take any time to research my issue. The email told me to do a bunch of things that I had already done.
I have since emailed them 3 times requesting assistance and they have not responded. Then, I finally got a response and it said "We are marking this ticket as resolved"!!! LOL. Resolved!? No one had ever gotten back to me.
I wrote back one more time and told them this was not resolved. I explained that I was an Ebay powerseller and I am looking for an alternative to Ebay. They still have not responded, so they must not care.
I won't be using them again and I cannot recommend them to anyone. Awful, waste of time.
Your right what a waste of time. It's near impossible to sell on this site and the advertising programs are a ponzie skeem.
This website is not really for sellers, even though is says it is, and that is the scammy part. HOWERVER, the shipping and prices are amazing af, but it depends on the seller.