6 Dollar Shirts Reviews
6 Dollar Shirts is an online, customizable t-shirt boutique which states that nowhere on the internet will you be able to find such a large variety of quality printed t-shirts at such a low price.
Their website goes on to say that other online t-shirt stores regularly charge three times the price of their shirts for items that are actually one third of the quality of what you will get from 6 Dollar Shirts.
How Does 6 Dollar Shirts Work?
Customers just need to click on the picture of the shirt or item they would like to purchase. They will be taken to another screen where they have options to customize their item by style, color, and size.
Once your order is finalized you'll be given a confirmation email with an order ID that you'll need to keep on file if you should have any issues with your order that need to be followed up on.
Cost/Price Plans
As the name of their website states, each individual t-shirt on their site is sold for $6, unless you choose to purchase additional features or embellishments. You can also choose from a selection of over 300 t-shirt designs to get 10 shirts for $50.
They do sell a variety of other products, from bumper stickers to hooded sweatshirts, and the prices of these items will vary.
Refund Policy
You can return any item you are unhappy with or have complaints about within 30 days of receiving it, as long as it is unworn and unwashed.
Because the shirts are custom ordered, however, you will only receive store credit for the purchase price - Shipping and Handling fees are non-refundable.
Customer Service Contact Info
Consumers with questions can submit questions directly to their website and receive a reply by email, or you can speak to a representative through their live chat feature. Unfortunately they do not have a phone number published at this time.
Reputation
As with many online retailers, the reviews of this company are mixed, with many positive reviews regarding the quality of the shirts, and many of the negative reviews focusing on the high shipping fees and long, slow shipping times.
Is It Safe?
At the end of 2013 there were some issues with the 6DollarShirts.com site security being hacked and some credit card numbers were accessed. The company promises that this issue has since been addressed and that their website is safe to order from.
Competitors and Alternatives?
There are other companies that offer customizable t-shirts online, like Zazzle.com or Threadless.
If you have any experience with 6 Dollar Shirts or their products, please leave your reviews below.
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6 Dollar Shirts Customer Reviews
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The shipping fees make this site 10 dollar shirts and they screw you on refunds if you need them.
I placed an order with this site but the shirts showed up small, this was my mistake, but I assumed I could have it corrected. I sent back the shirts and the company only gave store credit and then shorted my refund based on their extremely high shipping fees.
When I got around to using the "refund" code, it did not work and they still added more extravagant shipping fees. You're better off at a swap meet or buying from random people on Craig's List. At least then you might actually get something you want for around $6.
has really gone downhill as of 2022
I ordered from this company around 2017/2018 and found the print and shirt quality to be top notch.
I recently ordered ten shirts from them in spring 2022. While the shipping times were reasonable, the quality of the shirts has taken a serious nosedive.
Of my ten shirts, all but one were printed on tissue paper. The tags were fruit of the loom or gildan brand, but the shirt quality was absolutely awful. My old, worn out shirts from five years ago feel more sturdy than these brand new ones. Two of the ten prints were also misprinted.
On one of them, the color screens they used for the shirt were misaligned, and on the other one the graphic was printed smudged. How these two shirts made it past quality control is beyond me but I am extremely disappointed in this recent order compared to previous orders and probably won't be ordering from them again any time soon.
Oh no! Our team is happy to address and correct any issues. Feel free to reach out to our customer service team so they can address any errors!
.-Ariel Wilson
Customer Service
6DollarShirts.com
Awful Customer Service
I recently placed an order at $6 shirts on Dec. 26, 2021 and the shirts were sent out on Dec. 29, 2021. They were a gift for a relative whose birthday was in January and who would be visiting that same month.
The update from FedEx stated the package would arrive by January 8, 2022. It didn't arrive and when I checked the update it had last left a facility in Indianapolis, IN on January 6, 2021, then no updates until January 11, 2021 where I was informed a delivery date was Unknown and the package might not arrive at all. I reached out to $6 t-shirts through email (as they have no customer service agents to answer the phones or LiveChat).
I received an email saying they could have the package traced and it would take 3-4 business days. I had told them I needed the package by January 11, 2022 as it was a gift. I asked for a refund be issued since when or if it arrived it would be too late. They responded that once they received the t-shirt back they would issue me a refund even though it was against their company policy.
I was not satisfied with this, as I have no idea when or if the t-shirts will even show up. I again stated I simply wanted a refund and was told I had to wait until the tracing of the package was completed and I had returned the shirts I had not yet received. I asked to speak with a supervisor and let the agent no that I was not happy about it because they had my money and I had nothing and no guarantee that my order would even arrive.
Today, January 12, 2022 after leaving two messages on their phone voicemail (which is reserved for other business) and a few more emails, a customer service manager finally wrote me an email back. She said weather was why my package was delayed, she said FedEx could not guarantee when or if my package would be delivered but she did not tell me what state my package was stranded in, or how long I would have to wait for a refund if my package still hadn't shown up by the end of the week or next week, etc. She said it was against company policy to refund money but they would make an exception once the t-shirts (still not received) were returned.
She did not offer to send new t-shirts, nor did she offer to refund me my money, or offer me a credit or anything of that sort. She blamed the weather, she blamed FedEx but not once did she say $6 shirts was taking responsibility for this issue. I pointed out that $6 shirts chose to use FedEx to ship their packages, so that made $6 shirts responsible, since they made the decision to use that company. I also stated that I simply wished for a refund and that if the shirts actually arrived at some point, that I would make sure to return them.
I also stated that they had lost me as a future customer, that I would be writing reviews, telling those I knew about their poor customer service and filing a complaint with the BBB regarding $6 shirts company return policy.
If they had gone above and beyond by offering to either send a new order out, or to give me a credit or refund my money, this would have been a completely different kind of review. Live and learn.
Sorry for any delay! We typically see packages stay within the 2-7 business days for standard shipping but the severe winter storms sweeping the US at the moment did cause a delay. While unable to control the weather, we are always willing to help, and that's exactly what our team did.
When contacted about this order after business hours, our team responded first thing in the morning wanting to verify some information and reach out to the carrier. Once they stated they reached out to the carrier, they weren't even given a full hour to hear back from the carrier before they received another response stating only a refund was desired for the order.
Because it was expressed to our team that only a refund was desired, and we do our best to meet the requests of each customer, the team did not even have the chance to offer a replacement and instead immediately worked on arranging what was requested, a refund.
Within minutes of the refund being requested, arrangements were made by our team, and a response acknowledging the refund arrangement was sent
.-Ariel Wilson
Customer Service
6DollarShirts.com
Love the shirts!
Thank you for the great review Katie! We look forward to having you shop with us again. Happy Holidays!
-Ariel Wilson
Customer Service
6DollarShirts.com
Soooo worth it!
Thank you for the kind words! We hope to keep you coming back for years to come. We appreciate your business Russell!
Amazing Shirts, better customer service!
Thank you so much for this great review and the opportunity! It is so great to hear that you will be back. If you sign up for our newsletter, you can get our featured designs for $2 off and other great promotions. Either way, we appreciate your business and hope you have a wonderful week!
-Ariel Wilson
Customer Service
6DollarShirts.com
Amazing customer service and great quality
I ordered 3 shirts for my boyfriends birthday back in April 2020. His bday was in mid-May so I figured I had plenty of time to get them. However I hadn’t really thought about how COVID might impact the shipping and when I didn’t get info about it shipping by the first week of May I reached out to their customer service to inquire about it.
I really didn’t expect a response to be honest. And I didn’t ask for any special favors, I was just curious about the status of the order. But less than 24 hours later I got an email from one of their reps stating that they were very sorry about the delay! And they said that because of the pandemic they were down to a very small staff and this resulted in some difficulties with filing the orders.
BUT they were going to go ahead and expedite the package and make sure it got to me before his birthday. And they made it happen! I got all 3 shirts, in perfect condition, 2 days before his bday so I had enough time to wrap them and make sure they were ready to go on his special day. He wears them regularly and they are great quality!!
Hi Christy! Thanks so much for giving us a chance as we adjusted to the safety measures put in place due to Covid-19.
Our team is back to normal and we are even releasing new designs again including face masks. Be sure to check out our awesome new additions. We appreciate your understanding and it was our pleasure to help!
-Ariel Wilson
Customer Service
6DollarShirts.com
6 Dollar Shirt, Support the Troops
Hi Matt! Thank you for sharing your experience. Things are taking longer than we'd like right now but our team is constantly adjusting and we are glad you were still happy with your experience. Look out for a personal thank you from our team. We appreciate you giving us this opportunity!
-Ariel Wilson
Customer Service
6DollarShirts.com
Integrity still exists
I bought some T-shirts from this company, six dollar shirts. They sent them, and one of the shirts got damaged in transit.
They replace the shirt no problem, and they took care of it.
The quality shirt of the shirts is great for six dollars. Will be buying from them again
-Somewhere in Salt Lake
Thanks for taking the time to review us. Our Customer Service team will be thrilled to know you were happy with your experience. Please don't hesitate to let us know if you ever need any help. We appreciate your business!
-Ariel Wilson
Customer Service
6DollarShirts.com
Awesome customer service!
We are so glad that you could see what our company is all about; quality service and products at amazing prices. It was our pleasure to help and we hope he loved the shirts!
-Ariel Wilson
Customer Service
6DollarShirts.com
Great product
Thank you for reviewing us! We love hearing that you were impressed and would order from us again. We strive to provide great products at amazing prices and I am so glad you could experience what we are all about. We appreciate your business!
-Ariel Wilson
Customer Service
6DollarShirts.com
The Best T-shirts In My Collection
Hi Seth! We really appreciate your kind words and for giving our store a chance. Our team is so glad you got to experience what we are all about; quality products and service at unbelievable prices. Please don't hesitate to let us know if you ever need any help. Thank you so much for this awesome review!
-Ariel Wilson
Customer Service
6DollarShirts.com
Great deal!!!
Thanks for reviewing us, Victor! While our prices may be low, we take pride in the quality of our shirts and service. We are so happy you had a great time shopping with us and appreciate your business. Hope you enjoy the shirts!
-Ariel Wilson
Customer Service
6DollarShirts.com
Something Wrong With the Sleeves
Hi Gregory! We appreciate the feedback as this is not something we have ever heard about our items. Our guys' tees are considered a classic cut shirt and they are not fitted. We are always looking for new and better options and will push this with our team. We are still a small company but hopefully we can incorporate more fit options as we grow in the future!
-Ariel Wilson
Customer Service
6DollarShirts.com
Quick and great communication!
Thank you for taking the time to review us Sean! While we rarely see lost packages, we are always happy to help every step of the way and I am happy our team could help make this a good experience. We appreciate your business!
-Ariel Wilson
Customer Service
6DollarShirts.com
Made everything great
Thank you so much for reviewing us! I am happy to hear our team could help make things right in time for the party and we hope you had a blast. Please don't hesitate to let us know if you ever need any help. Looking forward to having you back Casey!
-Ariel Wilson
Customer Service
6DollarShirts.com
pass
I apologize for any delay! Unfortunately we are unable to locate any contact under the information provided. Our team makes each item to order so orders usually take at least 2-4 business days with our production team but online we do state to allow several business days during peak seasons. Please note that business days do not include the weekend or holidays.
We like to see each order ship as soon as possible and our Customer Service Team is always happy to correct and address any issues. If you need an order by a certain date during these peak processing seasons, just let us know and we would be happy to help!
-Ariel Wilson
Customer Service
6DollarShirts.com
Heather
Hi Heather! We really appreciate this great review. The Death Head Moth is one of our oldest designs and we are so happy to hear you loved our shirts. Thank you for this opportunity and I hope we see you again!
-Ariel Wilson
Customer Service
6DollarShirts.com
Great Shirts, and better customer service
I now have ordered 20 shirts from 6dollarshirts. I get a lot of compliments. People dig them. After about a month, one of my shirts developed a little hole in it. I was a little bummed, but figured for $6 a shirt, what do I expect? That being said, I emailed the company, figuring they'd tell me, "what do you expect?"
They didn't. Alex got back to me in a couple of hours, apologized for the problem, and sent me a new shirt with expedited shipping. After I received the shirt, he followed up to make sure everything was good. That's triple A service to me. I wish I could give them stars.
Thank you for this awesome review Matt! We try to make sure every order leaves our facility perfectly but are always happy to help if something comes up.
It is so great to hear our customer service team could help turn this experience around and we hope you continue to visit our store. We appreciate your business!
-Ariel Wilson
Customer Service
6DollarShirts.com
Fabulous !!
Hi Carolyn! It's great hearing that you really enjoyed your experience. We can't thank you enough for this great review and your continued business. Let us know if you ever need any help!
-Ariel Wilson
Customer Service
6DollarShirts.com
We apologize for any frustration! From what we can see, our team has already been contacted and fixed your store credit code. Regarding our return policy, it is something that is posted online and fully available to view before placing an order. Since our shirts are so low in price, there is just no way for us to offer free shipping.
If we sent something wrong, our team is always happy to make it right at no cost to the customer. However, since the error was not on our end, we were unable to just send out replacements at no cost. If you need any further assistance please reach out back out to our customer service team. They are always happy to help!
.-Ariel Wilson
Customer Service
6DollarShirts.com