Shop.com is a shopping comparison website from Market America which claims to have shopping experts that bring you the “best collection of stores” all in one place.
Shop.com began as a catalogue comparison website, which allowed consumers to compare similar or identical items from a variety of different catalogues to see which product has the best price, shipping schedule, or warranty.
However, the website has since expanded to include not just catalogues, but also department stores, specialty stores, and web based retailers to include an all inclusive shopping experience.
Shop.com allows you to use their search feature to input what you are looking for, and once you receive your results you can filter them down with a variety or choices, such as price range, brand name, or which store they’re from.
Once you have found a variety of the items you are looking for, you can compare them side by side so that you can determine which item suits your needs the best, based on price, shipping method, or even delivery schedules.
Shop.com also provides tolls and expert advice to help visitors make informed buying decisions, in addition to having OneCart technology, which allows visitors to purchase items from different retailers with just one transaction through their website.
They also have partner stores, which are not OneCart certified stores; however these stores’ items are still included in the product comparison and if you decide to buy from them you simply need to click the link to be brought directly to their website in order to purchase.
10 ‘Shop.com’ Reviews
Charged me for something they couldn't ship
I ordered product and was charged for it. A few days late I was notified that my "order was cancelled" because they were out of stock. I find it hard to believe that modern companies don't have accurate inventory control. Since they are taking 3-5 days to refund me (totally bogus), it must be some kind of scam to take advantage of the float on my funds. I won't be using or recommending them.
this is a scam!!!
I bought a $100 egift card. They charge me $100 right away, but I never got the eGfit card. I waited a week and still did not have it. I called their customer services nobody answer.
I email my shop consultant: EUNICE A MEDWINTER. (so many times, this person never replied any of my emails)
I LOVE Shop.com!
I LOVE to shop! But even more than that, I love finding the best price. I shop at Shop.com to do my shopping and I can compare all the stores that are offering that item, find the best price, get Cashback AND It was all done on that site! If you haven't tried downloading Shopbuddy to your browser I definitely recommend it. Shopbuddy has all the coupon codes and ensures I'm getting my item at the best price.
Happy Customer here! :)
Great Prices and easy to find what I'm looking for
I use this site a lot and make sure to go here first before going directly to other partner stores with Shop.com. They allow you to compare prices amongst other stores and find who's offering the best price. Not to mention you get cashback from the stores I was going to shop from anyways. Great tool for saving money and they're always trying to improve.
Extremely poor business practices
How do you charge for an order you can't even fufill? Getting paid back should be fun, wish someone could make an example of this joke of a business.
Read all the fine print before you order!
Return process is not friendly and will charge a restocking fee of 25% (even for unopened refused delivery). Shipping process is lengthy compared to others. Make sure you read all the fine print prior to purchasing. Buyer beware!
Stay Away From This Company
I ordered 3 Samsung un46es7100 (46" slim LCD TVs) from SHOP.com. Their website does indicate the TVs are refurbished. Now, my understanding of refurbished is the item was returned due to defects, and was repaired by the manufacturer to be sold in like new condition. Well, all three TVs I received were damaged with cracked and broken frames, and the accessories were missing. There is a huge difference between refurbished and damaged merchandise. They should have advertised on their website that these are damaged items and are sold in AS-IS conditions. But again, who in their right mind would purchase a TV with cracks or broken pieces, does not matter how cheap it is.
I find their bait and switch tactic shameful in that misleading customers to believe they are getting a deal, but in fact was being taken advantage of. They are still taking their sweet time working on getting a “return authorization” as thou this is an honest mistake of isolated nature. This is no fluke, not when all 3 TVs came with similar damages while the shipping boxes were nicely intact. I emailed them stating if they do not resolve this matter by tomorrow, I will initiate a dispute with my credit card company. Meanwhile, all this is taken up a lot of my time, not to mention I am out $3,000.00. This company is awful, and should stay away at all cost. I just cannot believe there are still companies trying to pull this type of crap on people. Next time just go to Amazon, and you can sleep better at night knowing you will get what you paid.
No Problem with cash back
I used this site on the recommendation of a friend because we were talking about how much I shop online. It took me a little while to adjust to going to shop.com before I went to the sites that I shop at. My
Friend had me talk to the consultant who operates the site, and he walked me through using "shop buddy" which automatically lets me know if the site I am shopping on gives cash back. I earned over $70 cash back since the holiday shopping season! Now it's becoming addictive.
My consultant is Matt
STAY AWAY!!! This site promises nice rebates which do not get credited. Emails go unanswered and ultimately they tell you you need to try to get from seller on your own.
Will never do business again!!