Shop.com Reviews

Shop.com
Based on 10 Reviews
Website:www.Shop.com
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About Shop.com

Shop.com is a shopping comparison website from Market America which claims to have shopping experts that bring you the “best collection of stores” all in one place.

Shop.com began as a catalogue comparison website, which allowed consumers to compare similar or identical items from a variety of different catalogues to see which product has the best price, shipping schedule, or warranty.

However, the website has since expanded to include not just catalogues, but also department stores, specialty stores, and web based retailers to include an all inclusive shopping experience.

Shop.com allows you to use their search feature to input what you are looking for, and once you receive your results you can filter them down with a variety or choices, such as price range, brand name, or which store they’re from.

Once you have found a variety of the items you are looking for, you can compare them side by side so that you can determine which item suits your needs the best, based on price, shipping method, or even delivery schedules.

Shop.com also provides tolls and expert advice to help visitors make informed buying decisions, in addition to having OneCart technology, which allows visitors to purchase items from different retailers with just one transaction through their website.

They also have partner stores, which are not OneCart certified stores; however these stores’ items are still included in the product comparison and if you decide to buy from them you simply need to click the link to be brought directly to their website in order to purchase.

10 ‘Shop.com’ Reviews
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1 Review

Charged me for something they couldn't ship

Reviewed By R LaMee on December 6, 2016

I ordered product and was charged for it. A few days late I was notified that my "order was cancelled" because they were out of stock. I find it hard to believe that modern companies don't have accurate inventory control. Since they are taking 3-5 days to refund me (totally bogus), it must be some kind of scam to take advantage of the float on my funds. I won't be using or recommending them.

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1 Review

this is a scam!!!

Reviewed By John c on April 23, 2016

I bought a $100 egift card. They charge me $100 right away, but I never got the eGfit card. I waited a week and still did not have it. I called their customer services nobody answer.

I email my shop consultant: EUNICE A MEDWINTER. (so many times, this person never replied any of my emails)

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1 Review

I LOVE Shop.com!

Reviewed By Beatriz on March 10, 2016

I LOVE to shop! But even more than that, I love finding the best price. I shop at Shop.com to do my shopping and I can compare all the stores that are offering that item, find the best price, get Cashback AND It was all done on that site! If you haven't tried downloading Shopbuddy to your browser I definitely recommend it. Shopbuddy has all the coupon codes and ensures I'm getting my item at the best price.

Happy Customer here! :)

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1 Review

Great Prices and easy to find what I'm looking for

Reviewed By Greg on March 10, 2016

I use this site a lot and make sure to go here first before going directly to other partner stores with Shop.com. They allow you to compare prices amongst other stores and find who's offering the best price. Not to mention you get cashback from the stores I was going to shop from anyways. Great tool for saving money and they're always trying to improve.

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1 Review

Extremely poor business practices

Reviewed By Josh on March 5, 2016

How do you charge for an order you can't even fufill? Getting paid back should be fun, wish someone could make an example of this joke of a business.

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1 Review

Read all the fine print before you order!

Reviewed By Alex Salamon on December 1, 2015

Return process is not friendly and will charge a restocking fee of 25% (even for unopened refused delivery). Shipping process is lengthy compared to others. Make sure you read all the fine print prior to purchasing. Buyer beware!

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Jason Michael Wallace
February 26, 2016

Return policy, like any company... is a fee. It's 15%, not 25%... so your facts are already wrong Alex Salamon. As for the above review... i would love to debate anyone who thinks they know the facts, and see who proved who wrong. I laugh at complaints and failures when they have the time to write a review on their own educated opinion. Everyone is entitled to their own opinion but not their own facts... and in order for an opinion to serve you... it MUST BE BASED ON FACT... which the reviewer her has NONE of. So I would love to educate you and anyone else on this matter... because I suggest doing your due diligence before trying to sound smart, is a much more noble way to live. My email is MyDolceVitaByJason@gmail.com (Bring it)

Bee Att
March 16, 2016

I don't think that is the best route to convincing people to stay with a business, Jason lol

Bee Att
March 16, 2016

I'm not sure such aggression will convince people to stick with a business, Jason lol But, best of luck to you.

May 17, 2016

I really appreciate the "informed" response Jason. Told me every thing I wanted to know about your company. I have decided never to do business with a company that I don't vet first. I was on the fence about this but after reading reviews and especially "Jasons" response, I have definitely decided to spend my money elsewhere.

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1 Review

BBB Rating A+

Reviewed By vivian on November 18, 2014

You guys should report your problems on BBB. Shop.com has A+ rating on BBB.

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Stay Away From This Company

Reviewed By chngeig on October 17, 2013, Los Angeles, CA

I ordered 3 Samsung un46es7100 (46" slim LCD TVs) from SHOP.com. Their website does indicate the TVs are refurbished. Now, my understanding of refurbished is the item was returned due to defects, and was repaired by the manufacturer to be sold in like new condition. Well, all three TVs I received were damaged with cracked and broken frames, and the accessories were missing. There is a huge difference between refurbished and damaged merchandise. They should have advertised on their website that these are damaged items and are sold in AS-IS conditions. But again, who in their right mind would purchase a TV with cracks or broken pieces, does not matter how cheap it is.

I find their bait and switch tactic shameful in that misleading customers to believe they are getting a deal, but in fact was being taken advantage of. They are still taking their sweet time working on getting a “return authorization” as thou this is an honest mistake of isolated nature. This is no fluke, not when all 3 TVs came with similar damages while the shipping boxes were nicely intact. I emailed them stating if they do not resolve this matter by tomorrow, I will initiate a dispute with my credit card company. Meanwhile, all this is taken up a lot of my time, not to mention I am out $3,000.00. This company is awful, and should stay away at all cost. I just cannot believe there are still companies trying to pull this type of crap on people. Next time just go to Amazon, and you can sleep better at night knowing you will get what you paid.

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rick
November 01, 2013

bullshit its all new from the company and if thats the case its from the company u bought it from, not shop , shop is he funnel dont buy from the company got into a diff store on the site...best buy or anyone else has to explain that where u bought it inside the shop web site u know as if u walked into the mall and went to best buy.. u wouldnt get mad at the mall ud get mad at best buy right???

February 26, 2016

Exactly Rick! Do you people even understand how shop.com works? it's a broker for the products from the companies your already buying from. The purchase... along with your receipt, states that... unless your are too lazy to look into your own spending? Wake up! Review this... Your are uneducated if you think Shop.com is the bad guy here.... email me for any debate... i encourage you! Please, smart , forward thinking people only. MyDolceVitaByJason@gmail.com

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Guest

No Problem with cash back

Reviewed By Suzette P. on March 28, 2013, Long Island, NY

I used this site on the recommendation of a friend because we were talking about how much I shop online. It took me a little while to adjust to going to shop.com before I went to the sites that I shop at. My
Friend had me talk to the consultant who operates the site, and he walked me through using "shop buddy" which automatically lets me know if the site I am shopping on gives cash back. I earned over $70 cash back since the holiday shopping season! Now it's becoming addictive.

My consultant is Matt

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Guest

A SCAM!

Reviewed By Mary Loekle on February 8, 2013, NY

STAY AWAY!!! This site promises nice rebates which do not get credited. Emails go unanswered and ultimately they tell you you need to try to get from seller on your own.

Will never do business again!!

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Audrey G
February 10, 2013

I dont know what you are talking about. I have got over $230.00 in cash back from the web site and they have sent it to me in a cheque. Its not just an in store credit and the whole system is very user friendly.

CDA
April 09, 2013

Most stores will have a "pending" cashback until their return policy expires. You can view this in your cashback rewards page. some take longer than others depending on the store. I've had no trouble with my cashback account.

mmotax
May 22, 2013

All of my cash back was credited with no problem at all. Patience is a virtue

field vice
November 01, 2013

me too, thousands

field vice
November 01, 2013

me too, thousands

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