Venus.com is the online home of Venus, a clothing retailer and women's fashion brand that markets a wide variety of women's clothing.
How Does It Work?
According to their website, their buyers pay close attention to the runways, celebrity and magazine fashion trends all year-round so they have the ability to regularly provide their customers with "fresh and feminine collections."
Online shoppers can go straight to their website and search through their collection by category, including Swimwear, Clothing, Collections, New Arrivals, Weekly Deals, Sale, and more.
Women may especially enjoy their "Mix and Match" swim boutique, which allows them to find separate tops and bottoms in styles and sizes that are most flattering to them personally.
Cost & Price Plans
With such a wide range of options in their store and online collections, there is no way to quote a specific price range for their products.
There are many factors which will impact cost, including materials, whether or not the item is on sale, and shipping costs.
The Venus.com Refund Policy states that customers who are unhappy with any ithem they have purchased can return it to them in new, unused condition within 90 days and they will gladly exchange it or offer you a refund.
Customers should that in order to properly execute the return or exchange process they will need to use the Return/Exchange Form that is at the bottom of the invoice that ships with your items.
In addition you can choose to use their included return label when shipping items back, but this will result in a charge of $6.95 being removed from your refund credit, or in cases of exchanges, this charge will be added to the credit card on record.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by telephone at 888-782-2224, by email at [email protected], or by using their website's Live Chat feature.
In general, Venus.com has mixed reviews with some customers very happy with their overall experience and others complaining about a lack of customer service assistance when they had an issue that required help.
Competitors and Alternatives?
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