Study.com is a new online distance educational website that promises to help students throughout their entire educational journey, from high school to college into their chosen career and beyond.
How Does It Work?
According to their website, the United States claims that they believe education is a right for everyone and that it is “the key to the promise of upward mobility.” But unfortunately the reality is that many schools are overloaded and understaffed, and the high cost of college education has put a very real financial limitation on what many people can achieve.
To make the promise of education more of a reality, Study.com helps students from high school through college, with earning better grades by giving students what they need to prepare for exams, reducing college costs by providing online courses that will transfer to university credit, and making better college and career decisions by providing expert guidance and more than 50,000 information articles on degree and career options.
Currently Study.com works with more than 15 million students per month and offers more than 10,000 “fun and engaging lessons” in almost any area of study that you would need. The lessons are designed to be short and concise, with lots of examples to help their students understand the material quickly.
This website currently offers three different plans for their students. The first is their Basic Edition, which is priced at $49.99 per month and provides unlimited access to all video lessons, lesson transcripts, and tech support.
The Premium Edition is priced at $99.99 per month and includes all the features of the Basic Edition plus practice quizzes and tests, tools for tracking your progress, personalized coaching, access to instructors, and certificates of completion.
Finally the website also offers a College Accelerator plan, which is priced at $199.99 per month and includes everything in the Premium Edition plus the ability to earn college credit, take two exams per month, and finish all your official exams remotely.
This company does not offer a traditional Refund Policy because they offer all their customers a five day free trial of their services, as well as no obligation of their customers to enroll in their service nor after they are enrolled are they locked into any long term contracts.
Customers will pay for their services on a month-to-month basis with the ability to cancel their plan whenever they choose, as well as the ability to either upgrade or downgrade their plan as their needs change.
Since this company works hard to be so accommodating to their members it is unlikely that they will offer refunds, however if you experience any technical difficulties that interrupt your abilities to take advantage of their membership, you must contact their Support team as soon as possible so they can handle the issue right away or provide you with any alternatives or solutions.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-266-4919 or by submitting them directly to their website through their Contact Support link.
Study.com was previously known as Education Portal and seemed to be fairly well liked and well respected under that name. They changed to Study.com once they expanded their offerings and partnered with some additional colleges and universities.
This company still appears to be well respected within the online educational community, but as far as their certificates of completion and transfer credits are concerned, students should always check with their university administration or their employer to make sure that the credits you receive from this website will be accepted before you enroll and spend your money.
Competitors and Alternatives?
There are many other online programs which may work as a supplement to an existing degree program that students are a part of, including courses you may find at the Khan Academy, Coursera, Memrise, Skillshare, and many others.
If you have any experience with this company or their products, please leave your Study.com reviews below.
13 ‘Study.com’ Reviews
My wife as a teacher was offered a trial access from Study.com via her school. Sales pitch. Once your in and accept the the trial offer you have to call and cancel. Study.com does not send out confirmation emails or any correspondence.Unbeknownst to her she ended up with a monthly charge of $59.99 on my credit card. For 10 months $ 600 dollars. I called twice to ensure it was cancelled and to negotiate a partial refund as my wife did use it last 4 months. She quit using it as it wasn't particularly helpful or suitable for teaching her students. The reply from Study.com is well you took the trial offer and didn't cancel. No refunds nor did they even attempt to work out a solution. I did not request a full reimbursement ;partial as I thought that reasonable.
Stay clear of this!
The content is poor but above this they charge without consent their monthly rates. Not to be trusted ever again.
DO NOT FALL FOR IT.
NOTA LEGITIMATE BUSINESS.
ITs called a bait and switch scam, you get hooked in by a trial, then they put you on a plan and YOU LITERALLY cannot cancel your account, nor put it on hold. As they set up their business by NOT enabling you to cancel, hold OR take OFF your Credit Card details they will simply keep charging you.
I had to cancel my credit card to get rid of these slimmy business people.
NEVER Again will I join any USA website EVER.
In an answer to "What is the Congressional Medal of Honor?" ch 13 states that it is an honor bestowed by US Congress for heroic deeds of bravery. It is not.There is no Congressional Medal of Honor, nor is such a thing bestowed by Congress. "The Medal of Honor" is an award for military persons for acts of bravery while performing in a military action during wartime or armed actions being committed against the US. And is awarded in the "name" of Congress by the President of the United States. That Rosa Parks was awarded the Medal of Honor is a falsehood of the first order. False news and irrational statements are the trademark of the left leaning socialist Democrats and should be disregarded by intelligent people that do have a sense of honor.
This site is very organized. It has helpful lessons, tracks your progress, and stores your previous practice tests. Unfortunately, it has nothing to do the the FTCE English test which I failed.
I signed up for a free trail, it asks me for my billing information. I fill it and receive an email telling me that I have been charged 199$, a payment I never gave my consent to. When I try to reach out to them, there is no response through their email support system and their contact no does not exist.
Asks for credit card details when applying for a free account to "make it easier for you"
I have never written a bad review, even though there have been many times that I swore I would after finding myself disappointed with a company's service. This time I feel it would be irresponsible of me not to speak up:
One of the worst experiences. I would not recommend this company, in fact I would strongly discourage anyone (and have) from using this as a resource. The billing is a huge SCAM!!! Fraudulent charges have been made to my credit card account for 6 months. I signed up for the trial period and cancelled immediately after watching one of their videos. The video itself was actually really great, but I cancelled because I felt I could get the same information elsewhere on the internet for free. I received a confirmation email stating that I did in fact cancel, that was in May 2018. I am currently still being charged the $39.99 membership fee.
It has been a nightmare trying to get a straight answer or even get someone on the phone to help. The last email I received (1/18/19) confirmed for the fourth time that my account has been cancelled; I still have not seen a dime and THEY CHARGED ME AGAIN THIS MONTH!!!!!! I have recently filed a complaint directly with my bank and hopefully they will have more luck resolving this matter.
With there being so many educational websites/resources online (many of which are even FREE!), it is not worth the trouble.