( 30 reviews )
Website: is an online retailer of a vast selection of products and creative items that are meant to be used as “Gifts that Inform, Enlighten, and Entertain.” 

How Does It Work?

According to their website, the goal of is to offer their customers a large variety of creative items that reflect the themes celebrated by Public Television: History, Nature, Education, Science, Art, and Music. 

Their goal is to produce and sell products that are high quality items which “invoke though and discussion” and which inspire people to continually learn.

In addition, they strive to make sure their collection is unique enough that the gift you purchase here will not be found elsewhere.

Just like at any other online retailer, customers can go to their website and search for a specific product they are interested in using the website’s search feature, or they can choose to look through the inventory of products by category, including Home, Clothing, T-Shirts, Jewelry, Accessories, Outdoor, New, Clearance, Sale, and more.

Cost & Price Plans

This company obviously offers such a large number of products and items for purchase, that there is no way to quote a single or static price range for the things you will find on this website, especially when sales and promotions are taken into consideration.

However, customers will see that all prices are clearly displayed on the product page before they choose to finalize their purchase.    

Refund Policy

Because this company sells such a large number of products, they do have a widely varied Refund Policy as well, though most products purchased on this website will be eligible for refund, though personalized items cannot be cancelled or returned, unless they arrive with an error. 

Personal care items, intimates, and footwear must be returned in original, unworn condition within 60 days, while home furnishings can only be returned within 30 days of receipt.

Regardless of what items you would like to return, customers must first contact Customer Service and fill out all the available returns forms present on their website. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-669-5225, by email at [email protected], or by submitting them directly to their website through their Email Us link.


Unfortunately it seems as though this company doesn’t have the best reviews at this time.

There appears to be many customers who have been extremely disappointed with the quality of the products they purchased here, and more than one customer who complained that their product never arrived and that Customer Service wasn’t helpful. 

Competitors and Alternatives?

Certainly there are many other companies and websites available which sell products of all different kinds, intended as gifts and presents, as well as other companies that provide products that are intended to be meant as educational or inspirational gifts.

Customers that are unable to find what they want on this website are likely to be able to find it elsewhere. 

If you have any experience with or their products, please leave your reviews below. Customer Reviews

  • Sort Reviews By:

They won't stand behind their products.
March 14, 2024

Like others, I wished I had found these reviews before ordering. I ordered a 70.00 necklace at the end of October for a Christmas present. Although worn gently, it broke early on. When I called, she said they won't "return" anything after 30 days. I asked if they stood behind their product, and she simply repeated herself. There are too many good companies available to mess around with this one.

I agree with all these bad reviews
January 4, 2024
Wish I would have checked these reviews first but I was buying a present for my wife and she really wanted this one specific item. It showed up and is complete junk. I have been trying to contact customer service for a replacement or refund and have received radio silence. If I return the product, I will have paid as much in shipping as I paid for it in the first place. If I don't hear anything back in the next couple of days I will try disputing the charge on my credit card and hopefully that will work. PLEASE DON'T BUY FROM THIS COMPANY.

Poor quality and overpriced!
December 9, 2023

Purchased dishtowels embroidered on extremely thin fabric, they will not dry dishes. Also purchased pricey sign, very disappointed with quality.

Overpriced shipping & handling fees- Items were 'stuck' enroute for several days. Contacted Signals but no apology. Finally received items after 16 days ($17.99 P&H Fees).

Items must be returned prepaid or $11.99 smart label. Will never purchase from Signals again!

No customer service
November 29, 2023
I would leave 0 stars if possible. The customer service dept is terrible. They re-route the calls to the order dept, who can't help, and tell you to call back later. No luck getting thru after multiple attempts. The items aren't sufficiently described, and when received, its very disappointing. The cost to ship it back is almost as much as the item itself.

Do not order from Signals!!!!
November 10, 2023
Signals doesn't earn any stars. In fact, they owe stars to us consumers for their horrible business practices. If I'm forced to give at least one star to get this review published, then I will do it...but just know they don't deserve even one. Read my comments on other reviews to know why. I'm headed to Yelp next and anywhere else I can post a review that will help consumers avoid buying from or from their catalog.

TaraBloc December 05, 2023

Fully agree ! There is something very wrong with this company. I specifically asked if product made by an american company-- was told yes. I doubt it. Merchandise is very shabby--very much like chinese knock offs. Customer service very poor. Dont order from this company !!!!!

Bad experience
October 13, 2023
I tried to place an order and didn’t have a good experience. Your sales person asked me for my customer number and catalog code. She then asked me for my last name three times. Why have a customer number if you aren’t going to use it. Then she asked me for my first item number. After giving it to her she informed me the price was $2. higher than in the catalog I just received three weeks ago. I said please cancel the order and hung up. Please take my name off of your mailing list. Customer number 23bx327750.

Kevan November 10, 2023

I just experienced the same kind of ineptitude from Signals. This reviewer is absolutely correct. Signals is a horrible company. Do not buy from them.

Shipping costs unreasonable
August 20, 2023

Amazing clothing and products.

To bad Shipping begins at $17.95 and to return anything with their label is $11.95. Both are unreasonable.

Kevan November 10, 2023

A similar thing just happened to me. I wish I had checked reviews before ordering. Signals is a terrible company with whom to do business.

Overpriced & cheaply made
June 21, 2023
Overpriced, cheaply-made stuff that comes in crappy packaging which makes it look like you bought it at the dollar store. I bought 10 items, and not one was worth what I paid for it. I am embarrassed to even send the gifts I bought people, because it all looks so cheap (but wasn't!).

Will charge your card without your permission!!
April 15, 2023

Charging on my credit card 5 months later for something I canceled and never received ! No customer service , hung up on me !

Never will buy anything from such a dishonest awful company Signals again . I’d advise No one to shop with this company!

Kevan November 10, 2023

I totally believe this reviewer. Here is why.

I placed an order on line upon receiving the HOLIDAY 2023 catalog. The front page displays a huge promo offering "free standard shipping on orders of $99+ now [today is 11/10] through 11/20/23".

No mention is made about how to order, as is online or by phone. When the free shipping didn't display on my order I figured I would just call and ask for the adjustment. They refused because "the order has already shipped"! Save yourself a lot of anguish and dump this company from your list of reputable businesses.

Signals is unreliable- don’t order
March 21, 2023

Sister ordered a personalized gift to be delivered before Christmas. Never made it and claimed it would be weeks before being sent out. Said they would reroute to our house at a different address, but then they claimed it was delivered on the 29th when no one was at the original location any longer.

The neighbor didn’t see it either (hidden doors from street) so thinking it was taken back by fedex delivery person. Can’t get her money back. Signals is not only unreliable but dishonest. What a scam!

Won't refund until more than a month later. Still waiting
February 14, 2023

If i could leave 0⭐ i would.. I almost never write bad reviews and always try to resolve things but I will never shop Signals ever again. HORRIBLE CUSTOMER SERVICE. I received a damaged knife set for Christmas and they were not at all usable as knives.

Called customer service to authorize an exchange for a swing instead because I'm pretty sure another set of the knives would have had the same issue. So I send them back with their exchange slip filled out and wait just to get another set of the same damn knives, not the swing that should have been the replacement, and as I expected those knives were unusable too!

So then I called for another return authorization this time requesting a refund, sent the knives back weeks ago and still haven't received a refund. I call yesterday only to find out that they only process refunds I've once a month. They've had the returned items for weeks now and aren't going to refund my money until the end of February!!!!!

What kind of BS business is this?!?! Now I know why there is no where for reviews on their page!

Don't buy from them!
January 27, 2023
Lie after Lie! Everything is here ready to ship. It will be shipped by... Weeks later still not shipped. Don't worry will go out tomorrow. Again nothing. Then told 1/2 order no longer available. Will receive sometime in late Jan. Then received 1/2 of what ordered minus stuff cancelled. Two items they said shipped didn't. Instead they put in (2) items I have no use for and never ordered. I have spent numerous hours on phone with them. Finally went to my bank to handle. Now they claim they refunded me. Yes for shipping but not for merchandise I haven't received. So still disputing since December. I have never dealt with a worse company. Never again! Still hoping to receive $ due me. Horrible company and Customer Service just tells you anything. Lies!

You can't return items! Be careful what you buy!
December 30, 2022
I have tried to request a copy of my sales invoice multiple times, in multiple ways, over multiple weeks. I am promised an email but nothing every comes (yes, I check my SPAM folder). Will never, never, never order again from Signals, as you can't return items - even unopened items.

Not worth the money. Poor quality.
December 28, 2022

Ordered pajamas and pajama bottoms and they are not what you think. They are very thin cotton and I could have made myself and been better and cheaper.

Poor quality
December 16, 2022
Ordered a T-shirt because the saying on it is clever/funny. The quality however is horrible! It is a scratchy T shirt material similar to what I would expect if I bought this at the Dollar Store! I have bought cheap T shirts at Walmart that feel better. I won’t order again from this company. I don’t trust that anything is quality made. Since half the price of the $20 T-shirt was shipping, I will keep it. Lesson learned!

December 1, 2022
I ordered a set of lanterns (metal and beveled glass). I could not put a candle in one of the lanterns because the door could not be opened. Another was literally coming apart at the seams. Overall, the quality was poor and certainly not worth the nearly $200 I paid for them. I would have fared much better at a junk store.

Terrible, terrible, terrible
December 1, 2022

Awful, awful company. Ordered an item for my mother's birthday twice and twice it was cancelled because they said they couldn't get confirmation of my credit card. Yet, they got confirmation from the same card to start a membership with them. In order to get the item shipped to me in time for moms birthday, I have to pay shipping that costs more than the actual item.

Customer service is no help at all. Ordered the EXACT same item on Amazon and it will be here in time for Mom's birthday, AND, the item was half the price as it was on signals site and shipping was free. Never, ever ordering from this company again.

Do not buy from Signals
November 11, 2022
Wish I could give less than 1 star! Ordered a gift to be sent, purchased gift bag with personal message, asked that price of gift not to be included with package, clearly specified recipient's address as "ship to". Thanks to Signals, this gift was sent to ME (not to the "ship to" address) in a cheesy wrinkled bag, no gift message. Reached out to customer service without positive results. This was my first and LAST experience with Signals--they are bad news.

Item not gift wrapped and impossible to get credited
February 16, 2022

Ordered a gift and paid extra to have it gift wrapped. When gift bag was added to the order, the shipping charge and tax also went up.

Item arrived at the gift recipient address unwrapped nor was there a gift bag included, even though it was listed on the packing list. I contacted via the online form to get a credit for the bag and extra shipping charge/tax, but no response.

I then chatted with someone online and after checking into it, she confirmed a credit would be made that same day. Then they closed the chat window so fast that I was unable to get a screenshot because, as I expected, there was no email sent of the chat transcript, so I have no proof.

That was two weeks ago and I still do not have any credit on my credit card. When you look at the reviews on their website, they are all 5 stars! Yeah, right! Obviously they delete or filter them. This company's business practices are shady and I will never purchase from them again, and will tell all my family and friends the same.

Missing items, poor Customer Service policies
December 27, 2021

I ordered an outfit for my mother in another state to wear to Christmas dinner. (A problem arose with what she was planning to wear.) I paid for expedited shipping on top of a hefty regular shipping fee & assured her everything would be OK.

The order arrived without the pants, thus further complicating everything. On the packing slip the pants were circled & underlined. When I called Customer Service about it, they cheerily said they would ship the pants out & they would arrive in 5-7 business days.

Not the Expedited shipping I had originally paid for. Not "Oh, we're so sorry! We'll send them expedited so she gets them ASAP."

When I asked for my shipping charge back, they reluctantly offered me a "ONE TIME Curtesy Refund" of 5 whole dollars. They would not refund my $38 shipping fee because "some of the items got there" & made it sound like they were doing me a BIG favor by giving me that. I am very frustrated & I will never order from them again!