Signals.com Reviews

Sister ordered a personalized gift to be delivered before Christmas. Never made it and claimed it would be weeks before being sent out. Said they would reroute to our house at a different address, but then they claimed it was delivered on the 29th when no one was at the original location any longer.

The neighbor didn’t see it either (hidden doors from street) so thinking it was taken back by fedex delivery person. Can’t get her money back. Signals is not only unreliable but dishonest. What a scam!

If i could leave 0⭐ i would.. I almost never write bad reviews and always try to resolve things but I will never shop Signals ever again. HORRIBLE CUSTOMER SERVICE. I received a damaged knife set for Christmas and they were not at all usable as knives.

Called customer service to authorize an exchange for a swing instead because I'm pretty sure another set of the knives would have had the same issue. So I send them back with their exchange slip filled out and wait just to get another set of the same damn knives, not the swing that should have been the replacement, and as I expected those knives were unusable too!

So then I called for another return authorization this time requesting a refund, sent the knives back weeks ago and still haven't received a refund. I call yesterday only to find out that they only process refunds I've once a month. They've had the returned items for weeks now and aren't going to refund my money until the end of February!!!!!

What kind of BS business is this?!?! Now I know why there is no where for reviews on their page!

Lie after Lie! Everything is here ready to ship. It will be shipped by... Weeks later still not shipped. Don't worry will go out tomorrow. Again nothing. Then told 1/2 order no longer available. Will receive sometime in late Jan. Then received 1/2 of what ordered minus stuff cancelled. Two items they said shipped didn't. Instead they put in (2) items I have no use for and never ordered. I have spent numerous hours on phone with them. Finally went to my bank to handle. Now they claim they refunded me. Yes for shipping but not for merchandise I haven't received. So still disputing since December. I have never dealt with a worse company. Never again! Still hoping to receive $ due me. Horrible company and Customer Service just tells you anything. Lies!

I have tried to request a copy of my sales invoice multiple times, in multiple ways, over multiple weeks. I am promised an email but nothing every comes (yes, I check my SPAM folder). Will never, never, never order again from Signals, as you can't return items - even unopened items.

Ordered pajamas and pajama bottoms and they are not what you think. They are very thin cotton and I could have made myself and been better and cheaper.

Ordered a T-shirt because the saying on it is clever/funny. The quality however is horrible! It is a scratchy T shirt material similar to what I would expect if I bought this at the Dollar Store! I have bought cheap T shirts at Walmart that feel better. I won’t order again from this company. I don’t trust that anything is quality made. Since half the price of the $20 T-shirt was shipping, I will keep it. Lesson learned!

I ordered a set of lanterns (metal and beveled glass). I could not put a candle in one of the lanterns because the door could not be opened. Another was literally coming apart at the seams. Overall, the quality was poor and certainly not worth the nearly $200 I paid for them. I would have fared much better at a junk store.

Awful, awful company. Ordered an item for my mother's birthday twice and twice it was cancelled because they said they couldn't get confirmation of my credit card. Yet, they got confirmation from the same card to start a membership with them. In order to get the item shipped to me in time for moms birthday, I have to pay shipping that costs more than the actual item.

Customer service is no help at all. Ordered the EXACT same item on Amazon and it will be here in time for Mom's birthday, AND, the item was half the price as it was on signals site and shipping was free. Never, ever ordering from this company again.

Wish I could give less than 1 star! Ordered a gift to be sent, purchased gift bag with personal message, asked that price of gift not to be included with package, clearly specified recipient's address as "ship to". Thanks to Signals, this gift was sent to ME (not to the "ship to" address) in a cheesy wrinkled bag, no gift message. Reached out to customer service without positive results. This was my first and LAST experience with Signals--they are bad news.

Ordered a gift and paid extra to have it gift wrapped. When gift bag was added to the order, the shipping charge and tax also went up.

Item arrived at the gift recipient address unwrapped nor was there a gift bag included, even though it was listed on the packing list. I contacted via the online form to get a credit for the bag and extra shipping charge/tax, but no response.

I then chatted with someone online and after checking into it, she confirmed a credit would be made that same day. Then they closed the chat window so fast that I was unable to get a screenshot because, as I expected, there was no email sent of the chat transcript, so I have no proof.

That was two weeks ago and I still do not have any credit on my credit card. When you look at the reviews on their website, they are all 5 stars! Yeah, right! Obviously they delete or filter them. This company's business practices are shady and I will never purchase from them again, and will tell all my family and friends the same.

I ordered an outfit for my mother in another state to wear to Christmas dinner. (A problem arose with what she was planning to wear.) I paid for expedited shipping on top of a hefty regular shipping fee & assured her everything would be OK.

The order arrived without the pants, thus further complicating everything. On the packing slip the pants were circled & underlined. When I called Customer Service about it, they cheerily said they would ship the pants out & they would arrive in 5-7 business days.

Not the Expedited shipping I had originally paid for. Not "Oh, we're so sorry! We'll send them expedited so she gets them ASAP."

When I asked for my shipping charge back, they reluctantly offered me a "ONE TIME Curtesy Refund" of 5 whole dollars. They would not refund my $38 shipping fee because "some of the items got there" & made it sound like they were doing me a BIG favor by giving me that. I am very frustrated & I will never order from them again!

placed several large orders, some items came some did not.

I spent hours on the phone trying to get my complaint handles. She would not resend told me I would have to go online.

Would not credit or refund.

Caveat emptor this company.

I would never purchase an item from them again.

Nonexistent customer service

Way too many products are poor quality and also over-priced. You can't trust the reviews on their site because they filter the negative ones. I expected to pay a bit more due to the nature of their business, but was very disappointed in the quality of what I received. If you buy from them, do an independent product review search on a different site before you buy.

Ordering a product over a month ago, I was never notified the order had been canceled unilaterally! If I hadn't checked i never would have known. Worst situation weeks before Christmas! Thanks NOT !

Product was priced fairly and was delivered in a reasonable time. But I've been swamped with spam since then. Yes, there is an "unsubscribe" link, but unlike most reputable companies, Signals requires you to re-enter your email address to allegedly unsubscribe. Why would a company that already has your email address ask for it again? Most companies that do that, do so to compile a list of address they sell to other companies.

I don't think anyone at Signals has a birthday because they have no clue that a birthday gift needs to arrive on time. And whoever manages shipping and logistics at this company should be fired. I live in CT and I ordered an item that was shipped from the company warehouse in Mass. The item was shipped to CT and then for some reason shipped to CALIFORNIA before arriving a week after it was supposed to arrive. NEVER ordering from this company again.

I ordered a printed tee shirt that said "Underestimate me. That'll be fun". When I received the shirt, the lettering was gray and faded looking, not white. I was assured that the unisex size small would fit, as I am a size 4 or small in a women's top. I couldn't get the shirt over my shoulders.

The material tag says "Gildan heavy cotton". This is a cheap, lightweight material. Lastly, the shipping cost was $8.99, which was excessive but I wanted this shirt. There is no reimbursement for the shipping cost. If shipping was $5.00 or $6.00 I wouldn't mind having to eat that amount but $8.99 is excessive.

Needles to say, the shirt is being returned and I will never order another item from this company.

I purchased several things. One item was replaced randomly with another item. Never got what I wanted. Also, what I have received is junk.

I ordered three items over a month ago. I received on of them promptly, three masks for $22.45. The other two items were continually on backorder and were meant as Christmas presents so I canceled those and bought them on Amazon.

I was charged $16.99 for shipping for three masks that I could have shipped for about 5 bucks. I went back and forth with customer service and the agreed to refund me $5.00 which was never credited back to my account. So with tax, I paid $42.60 for three masks.

There also doesn't appear to be a way to go over customer services head. If you ever receive a Signals catalogue and see something you like, go to Amazon. They likely have it and their CS is much better.

I purchased two tee-shirts on December 2, 2020. It is now December 13th, and the tee-shirts are STILL being prepared to ship. What does that mean exactly?

I called the customer service number and sat on hold for over 20 minutes. While holding I was also trying to chat on-line. FINALLY someone answered back and said to hold on a second.....23 minutes later Brenda finally came back and said my order hadn't shipped yet, "but would be in a few days".

I am contacting my bank tomorrow (December 14) to request fraud on my card and get my money back. I realize it's a busy time of the year, and more people are on-line shopping, however....REALLY?