Shop.com Reviews

Seversl weeks after ordering from Shop.com, they sent me an invitation to write a review. Thinking that the product was never delivered, I stated in the review that I hadn't recovered my item & that I'd be working with them for resolution.

Quickly I received an email from Shop.com stating that my review was hurting their small business. And that they'd be scrubbing my review from their reviews.

A week later, I finally received an email confirming my order was on the way. But I still did not receive it. It's such a small purchase. I'm just letting it go. I just won't do business with them in the future.

I guess if it sounds too good to be true I should consider that and consider this a scam. First they won't accept my card telling me sorry try another card, they did the same to my sister. Tried to contact them and all I get is a busy signal so taking it with a grain of salt and I am not going to keep trying.

No customer service can be reached, do not download this app. Will just make it hard to return and every time you want to purchase something it automatically goes through this app even if you don’t like it. It’s very hard to cancel it. This is a bad app. Terrible company do not trust.

I have no way to get in touch with this website I purchased two pairs of shoes and they're both super small I need to see about shipping them back.

I faithfully shop at Tractor Supply for all my agricultural needs. In early May I needed several transmitters for my electric gate operations. I ordered 3 GTO gate opening transmitters from SHOP.com, gray in color. I received 3 black Mighty Mule gate transmitters which do not work on GTO gates.

So I immediately moved to return the wrong items and asked and expected a full refund due to the wrong items being shipped out to me. What a waste of my time. But wait, the story is just getting started.

I Fed Ex the items back to Shop.com but learn that the transmitters did not actually come from Shop.com - Shop.com merely got my money by way of a charge card transaction. The mistaken gate openers actually came from a business called UNBEATABLE.SALES. They stupidly sent me the wrong items.

However they have a phone system from Hell and a grieving customer cannot for the love of God get through to them. I resulted to email and got some response. UNBEATABLE SALES insisted that I take a photo of the items I claimed were black (guess they think I might be colorblind?)

So I do that. I ask for and get a Fed Ex return shipping label because it was not my fault UNBEATABLE SALES sent me the wrong items.

I execute the return and wait for a refund, and wait and wait and wait. Several weeks later, no refund so I dispute the charge on my Visa account. More time passes and Shop.com tells my Visa card company "we have not received any return merchandise"!!! Visa reverses the dispute and I once again am paying for merchandise I am not in possession of.

Visa tells I have to prove I returned the merchandise. No problem, I have the return label, the tracking number, and the verification from Fed Ex that the merchandise arrived at the designated address.

Now, Shop.com says they cannot refund my money because even though they got my money, they are not responsible for "other merchants who they pass my business to and how said jerks handle refunds".

WOW, what a merry-go-round and so many different horses to ride that a consumer has no way of knowing what, when who or how they got on this Scam-o-rama.

Shop anywhere but Shop.com. or simply save your money and go to a real store! The internet market place is full of sink-holes just waiting for victims to fall in.

I love many of the exclusive products on this site, like Isotonix Daily essentials, and Cannabicool. when I order I receive an order confirmation as soon as I hit the button on purchase. Orders are shipped in a day or same day.

The one tie I had a problem with a delivery, I was able to reach a live CS rep quickly, and she resolved my problem right away. What a pleasure!

Have you ever tried to get a hold of AMAZON??? Thanks SHOP.COM!

I ordered a iphone screen protector from this company. I received notification that it was delivered but I never received it. When I contacted Customer Service to explain my situation, I was told that I need to submit a video of the package with the shipping label.

Since I was unable to do this because I didn't receive the package, I was told that there was nothing I could do since they do not have a policy for stolen items. I also was going to order a screen protector for my daughter. When I placed the new order, my credit card declined the order since it was out of the country. I received a notification that the order was cancelled.

Today I received notification that the order had been shipped. I'm not sure of the game that this company is paying but be very careful if you place an order from them

Hi there, thanks for reading this post. I was introduced to shop.com in Singapore by a friend and she told me to attend a seminar to know more about it. This whole day event cost $50 and I had to pay upfront and is non-refundable. Out of curiosity I signed up and attended the event which just ended on 23 September 2017.

To my disappointment, I was bored by the two speakers as I do not find them engaging at all and their spoken language was filled with slang that most of the time I just stared blankly at them. There wasn't any tea break given considering that $50 is not a small sum. It was a total waste of my time and money as I did not learn anything from them. The room was jam-packed with people and I wonder how people spend their time and money just like that facing this two boring speakers the whole day. I wasn't interested how their courtship went. I was there to find out more on their products and business. I find that it is kind of scam. They are trying to persuade the business builders to buy tickets and more tickets for the next seminar at least 8 tickets as recommended and you have to sell them to your friends. I can't imagine myself joining the business builders and having to attend such seminar again and again and over and over again and that repeats the same if you know of someone else overseas. Sounds like MLM. in fact, I find MLM company more successful in that sense that their positive energy is very high and they do not upsell you tickets seating there the whole day without any food and drink! Without given any brochures or plan to look at. You see, I like the idea of shopping online because you can get cash back and I am able to take part in their business compensation plan if I start building up my team. Why not? But I felt its a scam as they will withhold your 'money' until you have fulfilled their requirements. It is not as simple as it sounds. Which means you could be working very hard promoting for them and only then they will release the fund to you. Ask any shop consultant (your friend who brought you here) and they will tell you that you need to be active for at least 2 to 3 years in order to see funds coming in. Even then there is a cap on the amount of money that you can be compensated on. Furthermore, you have to pay for the website at $25 per month and don't forget that you need to spend money to drive traffic to your website as it is just a dummy website if you do not do anything about it. There are quite a lot of restrictions as they do not allow you to sell their products on other platforms. So ladies and gentlemen, please think twice before you join this company. Oh, btw I tasted their multivitamin tonic drink and it tasted horrible. I can't imagine if I were to take it every morning. I also have a bad impression of their website as compared to Amazon or other shop online. There is only one miserable product image and the product description is damn miserable. Please check out their website before you join! If you can't convince yourself, how can you can convince others to join? Don't be scammed by their compensation plan. Money does not just come from the sky. Think twice before you make that move.

I bought a $100 egift card. They charge me $100 right away, but I never got the eGfit card. I waited a week and still did not have it. I called their customer services nobody answer.

I email my shop consultant: EUNICE A MEDWINTER. (so many times, this person never replied any of my emails)

I LOVE to shop! But even more than that, I love finding the best price. I shop at Shop.com to do my shopping and I can compare all the stores that are offering that item, find the best price, get Cashback AND It was all done on that site! If you haven't tried downloading Shopbuddy to your browser I definitely recommend it. Shopbuddy has all the coupon codes and ensures I'm getting my item at the best price.

Happy Customer here! :)