When I signed up for it, It clearly states on top of the web page "Free 7 day trial when you order your 3 free credit scores. Membership is then just $29.95 per month until you call to cancel."
I also got a welcome e-mail the day I signed up that clearly states "If you wish to cancel your membership, please call us before your trial membership expires and your card will not be charged." It furthermore gave me the exact date and time that my trial membership will end.
After printing out my credit scores and repot, I called them right away to cancel, which was about 3 hours from the time I signed up for it. Normally, the customer service rep would encouraged me to keep my membership and offered me other services that cost less than $29.95, but I told her that if I wanted to know my credit score/report, I'll just signed up for it again because I do not want to be billed every month. So she canceled my account with no hassle and gave me a confirmation number for it.
After I talked to the customer care rep, I tried logging in to my account and I couldn't get in anymore. I got a confirmation email and number that my Scoresence account has been cancelled. If you called to cancel you account, wait till you receive your cancellation confirmation number.
The only pending charge I got was $1.00 which they refunded after 2 business days.
If you are having problems with them despite cancellation, call your bank so that they can dispute charges from scoresense and you would no longer be auto billed for their services.
I originally had this as a back up plan because I panicked after reading all the bad reviews online, so I called my bank to see what precautionary measures I can do to prevent this unnecessary charge every month and that is what they suggested to me. Never had to do it anyway because I followed the instructions quite clearly.
Key to this is to actually read the terms and conditions before signing up for anything that requires you to give your credit card information. Also, check your email and spam folder if you got a welcome email, if you haven't then call Scoresense right away and not wait until the 7 days free trial period has expired.