Resume-Now.com is a new website and service from LiveCareer, which describes itself as “the most impressive resume builder on the market today” with the ability to help you write your best resume and cover letter.
How Does It Work?
Resume-Now.com states that since 2005, they have assited more than ten million people from all over the country “discover their career path, build stronger resumes, interview with confidence, and boost their chances of finding the right job in less time.”
This company says that this is truly their single goal: to give their users all the necessary tools they require to find and land the job they really want. In order to do this, Resume-Now.com in partnership with LiveCareer has assembled a team of “career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals.”
This website gives users what they need to “instantly create a resume that employers love” using one click designs and multiple formats in a simple, yet high quality resume builder that will fit any industry needs.
Resume-Now.com is very clear that they encourage their customers to try their resume builder product completely for free. That being said, they also provide their users access to their subscription based services available from LiveCareer, as well as certain services which can be purchased individually.
The free and basic account allows you to print and download a plain text version of your resume without incurring any costs. If you wish to use a particular template, or a premium format you have to sign up for a 14 day trial for a small fee of $1.95.
During this period, you are able to print and download an unlimited number of resumes for your personal use. After your 14-day trial period, if you do not submit a notice of cancellation - prior to the last day, you will be enrolled into a monthly subscription.
This auto-renewal information is listed in multiple areas during the sign-up process in order to be transparent with their customers.
The company states that they have a 100% money-back guarantee policy, however once your 14 day trial period expires refunds are not guaranteed.
You may cancel your subscription anytime by contacting the customer service department or by going to the online cancel page under My Accounts and My Settings.
Customer Service Contact Info
Customers who have any questions, concerns, or complaints can contact their Customer Service team by phone at 888-816-0576, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
This company has received mixed reviews with some of their customers reporting good experiences and others having issues with their billing policies and difficulty working with Customer Service when they encountered a problem.
The most repeated issue was with the fact that Resume-Now.com frequently refers to your initial experience building a resume as free, but consumers quickly find out that while building the resume is free, the ability to download or print this resume only comes with a paid subscription service.
Resume Now tries their best to be clear and transparent with customers, posting vital information at various stages of the resume building process. Make sure to read everything and understand what services you are signing up for to ensure a positive experience.
Competitors and Alternatives?
As mentioned above, Resume-Now.com is a subsidiary of LiveCareer, and there are other job search companies which offer resources and tools for resume building or interviews, like Career Guru, TheCareerHop.com, Bright.com, and many more.
If you have any experience with this company or their products, please leave your Resume-Now.com reviews below.
12 ‘Resume-Now.com’ Reviews
If I can rate Resume Now website a zero I would. The resume they create was nice and neat and I paid $2.45 for it and was happy about that.
What I was not happy to find was a charge each month to my account for $24! It is outrageous to put automatic payments onto a resume builder in which I was charged $24.85 every month for a program I did not log onto ever again. After trying to delete my subscription and requesting a refund they refused to do this. Be very careful if you do decide to use this and cancel immediately.
**THIS COMPANY IS A SCAM> BE CAREFUL> I CALLED MY CREDIT CARD AND THEY DISPUTED AND REFUNDED MY ENTIRE AMOUNT OF $124.25>
MAKE SURE TO CALL YOUR BANK IF YOU DID NOT AGREE TO AN ONGOING CHARGE,JUST LIKE MYSELF THAT DID NOT AGREE TO AN ONGOING CHARGE>> AMAZING HOW THIS COMPANY CHARGE PEOPLE DIFFERENT AMOUNTS>
Paid $1.85 for a "One time" resume fee which was understanding. Butthen they turned around and charged me $10 for monthly access 2 weeks later, claiming I signed up for monthly access and I should've called to cancel. (Never stated this on their terms and conditions) So I cancelled immediately and called them, they refused to refund me and stated I was getting a "Promotion" because it is usually $24 a month. Who is silly enough to spend this on a resume maker MONTLY??!! When I stated this the man told me if I continued to be "Rude" he would end the call. Calling my bank for a dispute. They are definitely scamming people and the customer service is a joke. DON'T DO IT!
If you use this site make sure to cancel your subscription as they will continue to charge you indefinitely and when I contacted them they only gave me a $19.00 refund. It was my fault for not reading the fine print buy please beware.
**FAKE NEWS** No free resumes anywhere on this site!
The site advertised FREE Resumes, so I was all for it! I completed a solid resume and was told I had to pay $1.95. I was pretty mad that a FREE resume ended up being $1.95, but I entered in my card number anyway. Only to be charged $1.00 then $.95 AND a lovely $24.99! Luckily, I received an email confirming my $1.95 charge; no $24.99.
I was unaware that I was signing up for a $24.99 charge every 4 weeks. Why would anyone in their right mind sign up for this?!
I immediately contacted their customer service (or lack there of..) FOUR times with no response. Finally, I spoke to someone via chat who let me know that I had signed up for the subscription and that there was nothing she could do to help me.
She so kindly cancelled my subscription, but is doing nothing to refund my money. I will definitely be making an extra trip to my bank.
I highly recommend AVOIDING this site at all costs!!!
Automated response system, please don't respond with the same "you could have cancelled your subscription by following these steps.." spiel. I can read the many other reviews just like mine.
Lots of anger,
They advertise ''free resume'' then after you waste your time filling one out they demand $24.99....A MONTH! Nothing but a SCAM and I didn't fall for it. BEWARE!!!!
Their whole business plan is to give you a resume for a $1.00 so that they can get your CC info, then they send a small charge for .45 cents to make sure it can take more charges, then they charge you $24.99 a month for a BS subscription. Do not let them get your cc info, Scam, scam, scam
This is the worst company I have ever seen. I only bought their resume template for a few days and canceled right away. They just secretly subscribe me to their monthly programme without letting me know. I was been charged for two years without knowing it until recently. If you ever used their product, check your bank account to see if you they are still charging you. It's 1000% FRAUD!!!! And they refused to refund or help at all. WORST EXPERIENCE EVER!!!!!
I'm just back on of job market after 7 years from blindness and stroke. I signed up because I wanted to return to work and the site said free surprise its was $24 95 the nex rhing u found was to my surprise its per month. When I called and just after she agreed to help me with my bill she acted like the phone was dead suprise again I called back this time I'm just ignorant for not reading my agreement.
This company is located in Puerto Rico and trust me trying to cancel was no SUPRISE
Very poor business