Pure Flix Reviews

Pure Flix
( 25 reviews )

Pure Flix is a subscription-based video-streaming platform that focuses on Christ- and family-centered content.

A hub for family-friendly videos on education, hobbies, health and fitness as well as documentaries, Pure Flix offers a wide range of content suitable for all ages.

How Does it Work?

Just like other subscription-based video-streaming platforms, Pure Flix offers several tiered membership plans through both a monthly or a yearly subscription.

Pure Flix content can be streamed on a computer, tablet, TV, mobile phone, as well as on a Roku device or an Amazon Fire Stick.

The profits made by Pure Flix are distributed among the several charitable foundations they support, such as Adopt Together, which helps narrow the gap between families wanting to adopt and children in need of families.

They also support Reboot, which helps veterans overcome their struggles and integrate themselves back to their loved ones as well as Association Gospel Rescue Mission, which aims to provide meals, shelter and even counsel for victims of substance abuse.


With the purpose of being an alternative to other subscription-based video-streaming platforms, Pure Flix offers a lineup that will give families a clean, fun, wholesome experience.

Pure Flix offers videos on essentially five different categories: educational, faith, kids, movies & short films and series. Have a wonderful time with your loved ones learning more about the world with educational videos on Pure Flix.

You will find everything - from animals, biographies, documentaries, geography, health, history, government, language, science and nature. Hours upon hours of educational material are available on Pure Flix.

Pure Flix has a wide variety of videos on Christianity too, including content about church history, the creation, revelations, prophecies, evangelism, Jesus, missions and missionaries, relationships, the power of prayer and Bible stories.

Pure Flix makes it easier for parents to choose videos for children because the website categorizes the videos by age brackets such as one to four (1 to 4), five to seven (5 to 7), eight to twelve (8 to 12) and for teens.

Parents can rest easy knowing that Pure Flix has already pre-selected suitable content for children of all ages.

Cost and Price Plans

There are two types of memberships available at Pure Flix. The first type is a monthly subscription, where you have to pay and renew your membership for $10.99 every month to enjoy their content.

The second type of membership that Pure Flix offers is the annual subscription worth $99.99.

This type of membership has to be renewed only once a year and the worth of the annual subscription is estimated to be 24% cheaper than renewing a monthly subscription throughout a year.

If you wish to commit to Pure Flix, feel good knowing that you can enjoy your first month’s subscription for free as a trial period. This free trial period is given regardless of which type of membership you choose to subscribe to.

Customer Service

There are a couple of ways to get in touch with the Pure Flix support team. You can call them up via phone on their customer service phone number which is 1-844-426-3549.

Their website says that if the phone agent was not able to help address your problem, an advanced support staff member will respond to you via email within 24 hours.

You can also reach their support team via their email address [email protected] Contact them anytime and expect a reply within 24 hours except on Sundays. In the event that you decide Pure Flix is not for you, the website makes it easy to cancel subscription anytime.

Simply go to the website and log in to your account. Once inside, go to My Account and select Cancel My Subscription and confirm. This can be done either through the website or their app.

Online Reviews & Complaints

The majority of the reviews and opinions on Pure Flix are all positive. People enjoy the wholesome content available and are surprised as to how extensive the available content is for the platform.

Reviews on other platforms such as Amazon are saying that most people do enjoy Pure Flix, giving it an average of 4.5 stars online. Subscribers are also happy knowing that the proceeds are going to charitable foundations.

The only criticism found regarding Pure Flix is that it has a substantial amount of content with Protestant views, which may have a few contradictory points to Catholic families teaching their children on their own faith.

Competitors and Alternatives

Subscription-based video-streaming platforms are not a new concept and there have been several available for some time now.

The most popular of all of these might be Netflix.

However, while their selections are often praised for quality, not all their content are suitable for young ages and family viewing like Pure Flix. This is the case if you compare Pure Flix vs Netflix.

The better platforms to compare Pure Flix to would be the Dove Channel and Crossflix, since these two offer catered selections for family viewing as well.

If you compare Pure Flix vs Dove Channel by the Dove Foundation, the latter provides videos and movies that are up to their “Faith & Family Dove Seals of Approval.” 

Likewise, Crossflix also provides wholesome content attributable to their Christian views.

Where to Buy?

If interested, head on over to www.pureflix.com and start your membership right away. Don’t forget to opt for the free trial month so that you can dip your toe in and make sure if it’s alright for you.

The Bottom Line

If you have a difficult time looking for videos and movies that are clean and appropriate for the entire family, then you may just want to give Pure Flix a try.

With their wholesome and Christian-focused content, you will surely be able to find something for the whole family to enjoy – even dads.

If you have any experience with Pure Flix or their services, please leave your reviews below.

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Pure Flix Customer Reviews

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Very Satisfied Customers Here…
April 29, 2023
Our family has enjoyed several movies on Pure Flix. The subject matter and content was great! The sound quality was very good and there was no buffering. We are very satisfied customers who intend to renew our subscription when it comes due. We highly recommend Pure Flix…

Dry church. Pastor character questions praying.
April 2, 2023

This is a review is written by a Christian on the movie 'The Girl Who Believes in Miracles.'

The pastor character lacks faith and tells the main character that he really does not pray. The church that he preaches in barely has people in it, and the pastor character himself is as dry as toast.

A dream catcher is seen on the girls bedroom wall. That is a cultic item. It would be appreciated if those who produce "faith" movies consider putting these things into consideration.

Thank you, Louise

Not worth it
April 1, 2023
I would give it a zero rating if I could. Expensive and sub-standard programming. I want a refund!

Read the fine print or you'll be sorry.
March 23, 2023

Our subscription for Pureflix renewed on February 23, but since no email notification was sent, so we were not aware. If we had known, the price before hand we would have canceled.

Contacted them on March 22 to cancel, but was told that there is a no refund policy, not even a partial refund.

So now we are stuck with this unwanted subscription until February 23/2024.

We were offered a discounted price of $59.99 if we wanted to keep the subscription. I told them that I wanted a refund.

Our request was escalated to the Tier 2/Leadership Team, but that was a waste of time.

Asked for the discounted price that was offered, $59.99, but was told "We have a no refund or partial credit policy which is disclosed in our [Terms of Sale] upon signing up with Pure Flix."

None of this would be an issue if they had sent a reminder.

Buffering Tech Problems on Pureflix
February 28, 2023
my 2nd review. buffering or not playing every time I try to watch a movie. Very disappointed and frustrated. I canceled my annual subscription. This year (2023) on Pureflix is pure torture to watch!!!! Don't know what happened. Last year wasn't like this. I've checked my speed which is well over the required to watch.

Warning! Pureflix has competency or integrity issues!
February 10, 2023
I cancelled my pureflix subscription several days ago and received email verification of my cancellation. The day after my cancellation I started receiving emails telling me they were having problems processing my annual subscription payment. I contacted customer service to ask why they were attempting to obtain a payment from me when I had cancelled my subscription. The had no answer but told me they would resolve the issue. Daily I receive their emails and daily I contact customer service with resolution of my problem. Warning! Don't deal with Pureflix. They either lack integrity or have competency issues.

They do not honor your cancellation before th trial period is up. And they will continue to draft your account.
January 11, 2023
That is the same thing that happened to me. Then I finally got someone on the phone and the lady told me they found another account in 2020 that I didn’t canceled so that’s why they were drafting my accounts suddenly. They run thru my account everyday. For this to be a faith channel they sure are doing some shady stuff.

Withdrawing money
December 26, 2022
Pure Fix has been trying to charge my debit card every day for the past two weeks. I canceled my subscription before the free trial was up and almost 2 months ago. They sent me a confirmation email that it will cancel after the last day of trial period. So why are they trying to trying to get money out of my bank now?

December 25, 2022
I get pureflix from our library. Good thing as their terrible: Sound mix’s are awful. The scene music is louder than the dialogues. No subtitles so my senior mum who is hearing impaired can follow the storylines. The acting is stiff unless they use actual actors. ( Daniel Baldwin). It’s a shame as the budget is huge for locations, beautiful scenes, sets and backgrounds. So far they need to work out the bugs at a lower price.. For my money I am sticking to Hallmark for films that focus on the goodness of God and the Christian lifestyle.

Not family friendly beware!
December 6, 2022

Not family friendly!!! The movie a Christmas dance 54 minutes into the movie they’re at a Christmas tree farm in the Christmas tree farm owner says “better late than pregnant” And they all awkwardly laugh. The second movie “ A Christmas reunion”starts as a harmless kiss, then turns into a bare chested man in pajama bottoms Standing awkwardly in the kitchen while the girl is now in the pajama top and nothing else! I’m not sure how that can be considered family friendly. Pure crap is more like it!

Fraught with poor quality and technical issues.
November 29, 2022

I will never return as a customer due to very poor quality.

One of my CONSTANT complaints are the technical issues with the voice falling out or sync with the picture.

If I call I get this long list of things I have to do to my very excellent Samsung TV to correct the problem. But the issue pops up again the next day and I'm tired of fighting with this. I'm pretty patient but this goes way past my threshold!

Pureflix steals your Money!!!
November 15, 2022

I wish I could give Pureflix a minus -10. They emailed me & said that my credit card expired & they weren’t able to charge my credit card. I didn’t want to renew this so I was glad. Well, they charged my card anyhow & chase let the charge go through. They charged me $107.24. I didn’t realize they charged me cos they told me they couldn’t. I called Pureflix & the boy I talked to told me that he could see that I had NOT used the TV service & he would submit to get me a refund. They refunded me $58.70 because they said they were pro rating it. I NEVER used this service & they m know it! I’ve called them again & asked to speak to the President of the

company. They told me that they don’t have access to him. I said well then give me someone higher up than you. She wouldn’t do it I’ve written to the BBB and they won’t do anything either. I just called my haze card & they won’t do anything either They said it’s too far back in date. So they stole my money knowing that I never used their service. I WOULD NOT RECOMMEND THIS COMPANY. They act like their a Christian company but they steal your money. So sad! What goes around comes around!

Mar January 11, 2023

Yeah they real shady. That is the same thing that happened to me. Then I finally got someone on the phone and the lady told me they found another account in 2020 that I hadn't canceled so that’s why they were drafting my accounts suddenly. They run thru my account everyday. For this to be a faith channel they sure are doing some shady stuff.

Repetitious - and questionable suggestive movie contents
November 1, 2022

I have been a Pure Flix customer since 2016. During that time I noticed that they keep offering the same movies over and over and over again as new ones (when they have not "highlighted" them for a while) and they were shown a while back. Also, some of them are very questionable as to what they might suggest ( being that they are secular movies, with the "bad words" taken out.

The Bible is clear in 1 Thessalonians 5:11 "Abstain from all appearance (forms) of evil", and Ephesians 5:11 "have nothing to do with the deeds of darkness, but rather expose them".

I was VERY disappointed when you added Karate Kid 4 to your venue,

PureFlix is supposed to be a Christian Bible-based Film company - and in Karate Kid 4, Mr. Miyagi is shown praying to Buddha, and throughout the movie, the character of Julie is instructed to look to her inner self for strength ( just as middle eastern yoga) instead of Jesus Christ! (I can do ALL THINGS through Christ Who strengthens me" ( Philippians 4:13).

I had been considering canceling my membership ( but it was on auto-renew, so it kicked back in for another year Oct. 3, 2022.

I am able to watch free Christian Movies on Youtube, many of the same I have seen on Pure Flix.

No harm meant - just had to say what the Bible says, and what I feel in my heart.

PLEASE Pure Flix - remember to handle (divide) the Word of God correctly (2 Timothy 2:15) You will be held accountable!

God bless,

In Christ and His service - JML

JanieNew life Properties November 01, 2022

just wanted to add - that I agree with the other comments, this company does not display Christian Values - whatever you do - do not get the "Life Time" membership offer for $1000!

You will be watching the same movies over and over ongoing......!

Nothing is Impossible
October 30, 2022
Not happy with the new movie "Nothing Is Impossible". Looks too much like the world in many of the scenes. Disappointed ☹️

Stay Away! Very, very far away!
October 24, 2022
This company will renew your subscription with no notice and will then refuse to refund the annual fee when it shows up on your credit card bill. We quit using it because it was so glitchy and thought we had gotten it cancelled. Don't mess with this company.

Cheap and family friendly
September 2, 2022
So nice to have options that are family friendly and cheaper than the main stream alternatives as well!

Not Worth The Money At All!!!!!!
July 18, 2022
I honestly think pure flix is a total waste of money! They had one good movie "Never Heard" when I went to look at more the quality was horrible! Their really isnt a movie selection n I feel like they are forcing faith on you!

PatsyKing August 31, 2022

I LOVE PURE FLIX- I have NO problem finding GREAT movies EVERY DAY. I have cancelled netflix and amazon prime.It is refreshing to put on a movie and turn if off because of the vulgar words like the F word, using Gods name in vain. Pureflix has many uplifting movies!Pureflix is where i watch 99% of the time.(or more!(Pureflix also has many spiritual movies that make you think, and grow, help in dark times. A BLESSING to my life-THANK YOU please dont change- this broken lost world NEEDS you! THUMBS UP!! Im sure GOD is very pleased- ignore the haters-keep God first! !

PatsyKing August 31, 2022

Sorry i meant it is refreshing to NOT have to TURN OFF a movie because of the foul language!

June 23, 2022

No advertisements & David R White movies are my favorite, also there is a lot of movies to choose from. I’ve never had a problem with Pureflix & I’m happy to pay yearly for it! It’s GOOD, CLEAN entertainment!!!

Norm November 29, 2022

You must be someone who does not suffer from the constant technical problems like the picture always falling out of sync with the voice. I'm happy for you tho!

0 Stars
June 10, 2022

My experience with Pure Flix has been horrible. They charged us for an account we didn't know we had and when I asked them to cancel and refund my money they told me they would cancel but refused to refund my money. I have never used Pure Flix and certainly will never use them in the future. They are fraudulent in my view.

Simon September 02, 2022

It does say plainly no refunds on the website, but you have access to the account until the end of the billed period.

Deceptive business practices
June 4, 2022

I would give Pure Flix no stars, if possible. I just noticed a credit card charge for Pure Flix and had no idea what it was. Long story short, somehow my wife downloaded the app thinking it was free to see what it offered. She not I ever used it and never knew that we had an account.

When I called and talked with Pure Flix I was told that it was an automatic renewal and they would not refund the charge to my card. They have a no refund policy. This is supposedly a faith based company but I find their business dealings to be deceptive and not what I would think a Christian company would do. So beware!

Simon September 02, 2022

Teach your wife not to sign up for trials of things she doesn't understand or put charge protection on your account.

SallySalida September 30, 2022

Simon, what, do you work for Pure Flix or something???