Pure Flix Reviews

Our family has enjoyed several movies on Pure Flix. The subject matter and content was great! The sound quality was very good and there was no buffering. We are very satisfied customers who intend to renew our subscription when it comes due. We highly recommend Pure Flix…

This is a review is written by a Christian on the movie 'The Girl Who Believes in Miracles.'

The pastor character lacks faith and tells the main character that he really does not pray. The church that he preaches in barely has people in it, and the pastor character himself is as dry as toast.

A dream catcher is seen on the girls bedroom wall. That is a cultic item. It would be appreciated if those who produce "faith" movies consider putting these things into consideration.

Thank you, Louise

I would give it a zero rating if I could. Expensive and sub-standard programming. I want a refund!

Our subscription for Pureflix renewed on February 23, but since no email notification was sent, so we were not aware. If we had known, the price before hand we would have canceled.

Contacted them on March 22 to cancel, but was told that there is a no refund policy, not even a partial refund.

So now we are stuck with this unwanted subscription until February 23/2024.

We were offered a discounted price of $59.99 if we wanted to keep the subscription. I told them that I wanted a refund.

Our request was escalated to the Tier 2/Leadership Team, but that was a waste of time.

Asked for the discounted price that was offered, $59.99, but was told "We have a no refund or partial credit policy which is disclosed in our [Terms of Sale] upon signing up with Pure Flix."

None of this would be an issue if they had sent a reminder.

my 2nd review. buffering or not playing every time I try to watch a movie. Very disappointed and frustrated. I canceled my annual subscription. This year (2023) on Pureflix is pure torture to watch!!!! Don't know what happened. Last year wasn't like this. I've checked my speed which is well over the required to watch.

I cancelled my pureflix subscription several days ago and received email verification of my cancellation. The day after my cancellation I started receiving emails telling me they were having problems processing my annual subscription payment. I contacted customer service to ask why they were attempting to obtain a payment from me when I had cancelled my subscription. The had no answer but told me they would resolve the issue. Daily I receive their emails and daily I contact customer service with resolution of my problem. Warning! Don't deal with Pureflix. They either lack integrity or have competency issues.

That is the same thing that happened to me. Then I finally got someone on the phone and the lady told me they found another account in 2020 that I didn’t canceled so that’s why they were drafting my accounts suddenly. They run thru my account everyday. For this to be a faith channel they sure are doing some shady stuff.

Pure Fix has been trying to charge my debit card every day for the past two weeks. I canceled my subscription before the free trial was up and almost 2 months ago. They sent me a confirmation email that it will cancel after the last day of trial period. So why are they trying to trying to get money out of my bank now?

I get pureflix from our library. Good thing as their terrible: Sound mix’s are awful. The scene music is louder than the dialogues. No subtitles so my senior mum who is hearing impaired can follow the storylines. The acting is stiff unless they use actual actors. ( Daniel Baldwin). It’s a shame as the budget is huge for locations, beautiful scenes, sets and backgrounds. So far they need to work out the bugs at a lower price.. For my money I am sticking to Hallmark for films that focus on the goodness of God and the Christian lifestyle.

Not family friendly!!! The movie a Christmas dance 54 minutes into the movie they’re at a Christmas tree farm in the Christmas tree farm owner says “better late than pregnant” And they all awkwardly laugh. The second movie “ A Christmas reunion”starts as a harmless kiss, then turns into a bare chested man in pajama bottoms Standing awkwardly in the kitchen while the girl is now in the pajama top and nothing else! I’m not sure how that can be considered family friendly. Pure crap is more like it!

I will never return as a customer due to very poor quality.

One of my CONSTANT complaints are the technical issues with the voice falling out or sync with the picture.

If I call I get this long list of things I have to do to my very excellent Samsung TV to correct the problem. But the issue pops up again the next day and I'm tired of fighting with this. I'm pretty patient but this goes way past my threshold!

I wish I could give Pureflix a minus -10. They emailed me & said that my credit card expired & they weren’t able to charge my credit card. I didn’t want to renew this so I was glad. Well, they charged my card anyhow & chase let the charge go through. They charged me $107.24. I didn’t realize they charged me cos they told me they couldn’t. I called Pureflix & the boy I talked to told me that he could see that I had NOT used the TV service & he would submit to get me a refund. They refunded me $58.70 because they said they were pro rating it. I NEVER used this service & they m know it! I’ve called them again & asked to speak to the President of the

company. They told me that they don’t have access to him. I said well then give me someone higher up than you. She wouldn’t do it I’ve written to the BBB and they won’t do anything either. I just called my haze card & they won’t do anything either They said it’s too far back in date. So they stole my money knowing that I never used their service. I WOULD NOT RECOMMEND THIS COMPANY. They act like their a Christian company but they steal your money. So sad! What goes around comes around!

I have been a Pure Flix customer since 2016. During that time I noticed that they keep offering the same movies over and over and over again as new ones (when they have not "highlighted" them for a while) and they were shown a while back. Also, some of them are very questionable as to what they might suggest ( being that they are secular movies, with the "bad words" taken out.

The Bible is clear in 1 Thessalonians 5:11 "Abstain from all appearance (forms) of evil", and Ephesians 5:11 "have nothing to do with the deeds of darkness, but rather expose them".

I was VERY disappointed when you added Karate Kid 4 to your venue,

PureFlix is supposed to be a Christian Bible-based Film company - and in Karate Kid 4, Mr. Miyagi is shown praying to Buddha, and throughout the movie, the character of Julie is instructed to look to her inner self for strength ( just as middle eastern yoga) instead of Jesus Christ! (I can do ALL THINGS through Christ Who strengthens me" ( Philippians 4:13).

I had been considering canceling my membership ( but it was on auto-renew, so it kicked back in for another year Oct. 3, 2022.

I am able to watch free Christian Movies on Youtube, many of the same I have seen on Pure Flix.

No harm meant - just had to say what the Bible says, and what I feel in my heart.

PLEASE Pure Flix - remember to handle (divide) the Word of God correctly (2 Timothy 2:15) You will be held accountable!

God bless,

In Christ and His service - JML

Not happy with the new movie "Nothing Is Impossible". Looks too much like the world in many of the scenes. Disappointed ☹️

This company will renew your subscription with no notice and will then refuse to refund the annual fee when it shows up on your credit card bill. We quit using it because it was so glitchy and thought we had gotten it cancelled. Don't mess with this company.

So nice to have options that are family friendly and cheaper than the main stream alternatives as well!

I honestly think pure flix is a total waste of money! They had one good movie "Never Heard" when I went to look at more the quality was horrible! Their really isnt a movie selection n I feel like they are forcing faith on you!

No advertisements & David R White movies are my favorite, also there is a lot of movies to choose from. I’ve never had a problem with Pureflix & I’m happy to pay yearly for it! It’s GOOD, CLEAN entertainment!!!

My experience with Pure Flix has been horrible. They charged us for an account we didn't know we had and when I asked them to cancel and refund my money they told me they would cancel but refused to refund my money. I have never used Pure Flix and certainly will never use them in the future. They are fraudulent in my view.

I would give Pure Flix no stars, if possible. I just noticed a credit card charge for Pure Flix and had no idea what it was. Long story short, somehow my wife downloaded the app thinking it was free to see what it offered. She not I ever used it and never knew that we had an account.

When I called and talked with Pure Flix I was told that it was an automatic renewal and they would not refund the charge to my card. They have a no refund policy. This is supposedly a faith based company but I find their business dealings to be deceptive and not what I would think a Christian company would do. So beware!