Pure Flix Reviews
Pure Flix Customer Reviews
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Waste of money
It's a complete waste of money and time and they don't refund you your money back so you spend money on the app and if you don't like it you wasted your money.
I thought it had more Christian movies and everything but they don't really. I watch one movie on the app and I paid for the year so I wasted $80 on this app.
Billing Trap
Billing Trap
We have used this service for a few years. Signed up last year for full year. This year they charged my credit card the full amount for additional year.
Contacted them 2 weeks after to cancel and seek prorated rate. I was told "No" and full amount would still be paid. I will never use this provider again.
So disappointed they are not the same. Does this have anything to do with Sony buying them?
Same here. They - without any warning, hit my visa up for $107.99. We may of signed up but never watched and did cancel but unfortunately maybe did it wrong. Waiting a year and sneaking in an expensive “renewal” is not honest - it is sneaky.
Same here. Thought it would be pro-rated at least somewhat. I realized I was charged a few days after annual renewal because I really haven't used it and forgot about it, but now have another year of charges.
Sure, it was my fault for not reading the fine print, but it would be nice to offer at least a partial refund, or a grace period. Many subscriptions give fair warning when renewal time approaches.
Auto Renew Mandatory unless canceling prior to anniversary
I subscribed to Pureflix in July of 2020 and prepaid for one year. In July of 2021 they automatically charged my credit card for another year. I wasn't given the option to cancel or pay monthly.
I contacted them to cancel in September and receive a partial refund but they refused saying I can't cancel until next year. Isn't that like stealing by charging me for service not rendered when I clearly no longer want this service?? I'm very disappointed in their customer service.
I agree