Piping Rock Health Products, found online at PipingRock.com, is a new health and wellness company which promises to provide its users all the “life enhancing natural products” they need at affordable prices.
How Does Piping Rock Work?
According to their website, Piping Rock Health Products are available from the same people who created Nature’s Bounty, a publicly traded health supplement company which creates many different brand name health products that are sold at major retailers all over the country.
The website says that when they created Piping Rock, they are entering their “next exciting chapter,” saying that their goal is to create a wholly contained production process which cuts out the middle men, in order to make top quality products at affordable prices.
Currently the Piping Rock website sells products from all different brand names likely produced under the Nature’s Bounty umbrella, but the Piping Rock products themselves include supplements, beauty products, teas, products for pets, and much more.
Ingredients and Side Effects
Customers who are interested in the ingredients provided in a specific product which they are considering buying will be able to find a complete list of ingredients and dosages on the product page itself.
As for general information regarding their product ingredients, Piping Rock says that over a 40 year span in the natural products industry, they have “discovered the best ingredient suppliers in the world,” saying that they only use “ethical suppliers whose high standards of quality, purity and freshness match our own.”
The website goes into great detail that their decision to create a product production system that keeps formulation, testing, manufacturing, quality control, packaging and shipping all in-house gives them the ability to keep their product prices lower than their competitors, as they have been able to eliminate many other expenses incurred by other supplement and health product companies.
In order to get a better understanding of individual prices, customers will need to look at the specific product they are considering ordering.
Though it is unclear, it does not seem that this website provides discounted pricing for products ordered in large volume, but this policy may vary depending on the product you are ordering.
The website promises that customers are able to return any Piping Rock product for a full refund, as long as you return it anytime within the first year of purchase.
The company says that they do ask that you please include a brief note that explains the reason for your dissatisfaction, as “it is their goal to be constantly improving.”
Unfortunately the website does not provide any information regarding the condition of the bottles you send back, or the specific instructions for returning your products.
Concerned customers should Contact Customer service in advance of their return to have these instructions provided.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-544-1925, by email at [email protected], or by submitting them directly to their website through the Contact Us link.
On their own website, Piping Rock supplements receive outstanding reviews, though customer reviews on a sellers own website can be of questionable trustworthiness.
On third party review sites the company receives mixed to negative customer reviews, with customers complaining of product quality and shipping issues.
On Dec 10th 2019, the Food and Drug Administration of the Philippines issued a public health warning regarding a number of Piping Rock products.
They stated that these food supplements have not been registered with the FDA in the Philippines as required by the “Food and Drug Administration Act of 2009”, which means they are unregistered food supplements and therefore the sale of these products is prohibited there.
A New Jersey law firm that specializes in consumer protection and class action lawsuits has started an investigation regarding a possible lawsuit against Piping Rock Health Products, LLC.
The firm alleges that Piping Rock may be misrepresenting the purity of some of their essential oils and misleading consumers in regard to their ingredients.
It's important to remember that the United States does not currently have any regulatory body overseeing the production of supplements or their quality and ingredients.
The FDA states that their current policy is to allow any company to bring their product to market, with the FDA only stepping in to follow up on claims made by customers that the products do not uphold the claims they make on their labels.
This current system, or lack of a system, makes supplements very difficult to evaluate.
Because of this, some supplement companies choose to adhere to the supplement standards provided by Canada or the European Union, but since this adherence is completely voluntary, it’s hard to know to what degree these policies are truly being followed.
Competitors and Alternatives?
There are many different companies which provide large varieties of health and wellness products, including supplements, like Purity Products and many others.
If you have any experience with Piping Rock or their products, please leave your reviews below.
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