ParkWhiz, found online at ParkWhiz.com, is a mobile app that aims to help users in busy cities and metropolitan areas find the closest open parking spots for the best rates available.
How Does It Work?
The ParkWhiz website says that customers can either visit their website or their mobile app to find available and affordable parking spots in the location they need to go at the time and date when they need to be there.
ParkWhiz.com says that when you make your search, you will receive real-time availability from more than 1,500 different parking partners, all of whom have been carefully vetted by the website and are accompanied by a detailed description so you can know exactly what to expect when reserving a spot.
This company does not only work with large scale parking garages and private, paid parking lots.
They also allow homeowners and other businesses to use their service in order to rent out private spots during certain events or time periods, ensuring that you will have access to the best number of parking options available to you.
At this time ParkWhiz provides a free mobile application downloadable on both iOS and Android devices.
App users will also be eligible for mobile only rate specials, have directions provided to their phone that goes directly to the spot they have reserved, walking directions from your parking spot to your final destination, and the ability to contact Customer Service with a single button.
As mentioned above, the mobile application is free to download, and the prices you pay for your parking spot will vary depending on your city, the date, the time, the event you may be attending, the location of your spot, and many other variables.
Rates for parking spots will frequently change, but you will be shown all applicable fees and charges before you reserve your spot.
ParkWhiz does not provide a Refund Policy, per se.
They do ask their customers to pay for their parking spots up front when they make their reservation, and this payment is held as a deposit up until the time of your reservation.
Customers are welcome to cancel their reservation any time up until the time of the reservation itself and to receive their payment back – the website says this is not technically a refund as the funds were simply placed on hold in your account and not actually charged.
If you do not cancel your reservation until after the time of your reservation, the website says that the funds will have been deposited into the account of the garage or parking spot owner and they will be unable to refund them to you.
In addition, a single reservation purchased as a part of a group reservation is not eligible for refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-472-7594 or by submitting them directly to the website through their Contact Us link.
Though there are not many reviews available of this website from general customers, there are many reviews of this company from the mobile application provides and these reviews are extremely positive.
In general it appears that people are very grateful to have some sort of answer to the frustrating parking situation they encounter in their city.
In addition, this mobile app actually works with a large variety of cities across the United States which makes it more helpful than applications that only work in the largest metropolitan areas.
Competitors and Alternatives?
There are many different websites that specialize in trying to help people find parking in areas where parking is at a premium, as well as other parking mobile applications.
These include services from SpotHero and other similar companies, so customers looking for an alternative to this site should not have a problem.
If you have any experience with ParkWhiz or their products, please leave your reviews below.
ParkWhiz Customer Reviews
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