ParkWhiz Reviews
ParkWhiz, found online at ParkWhiz.com, is a mobile app that aims to help users in busy cities and metropolitan areas find the closest open parking spots for the best rates available.
How Does It Work?
The ParkWhiz website says that customers can either visit their website or their mobile app to find available and affordable parking spots in the location they need to go at the time and date when they need to be there.
ParkWhiz.com says that when you make your search, you will receive real-time availability from more than 1,500 different parking partners, all of whom have been carefully vetted by the website and are accompanied by a detailed description so you can know exactly what to expect when reserving a spot.
This company does not only work with large scale parking garages and private, paid parking lots.
They also allow homeowners and other businesses to use their service in order to rent out private spots during certain events or time periods, ensuring that you will have access to the best number of parking options available to you.
Mobile Options
At this time ParkWhiz provides a free mobile application downloadable on both iOS and Android devices.
App users will also be eligible for mobile only rate specials, have directions provided to their phone that goes directly to the spot they have reserved, walking directions from your parking spot to your final destination, and the ability to contact Customer Service with a single button.
Cost/Price Plans
As mentioned above, the mobile application is free to download, and the prices you pay for your parking spot will vary depending on your city, the date, the time, the event you may be attending, the location of your spot, and many other variables.
Rates for parking spots will frequently change, but you will be shown all applicable fees and charges before you reserve your spot.
Refund Policy
ParkWhiz does not provide a Refund Policy, per se.
They do ask their customers to pay for their parking spots up front when they make their reservation, and this payment is held as a deposit up until the time of your reservation.
Customers are welcome to cancel their reservation any time up until the time of the reservation itself and to receive their payment back – the website says this is not technically a refund as the funds were simply placed on hold in your account and not actually charged.
If you do not cancel your reservation until after the time of your reservation, the website says that the funds will have been deposited into the account of the garage or parking spot owner and they will be unable to refund them to you.
In addition, a single reservation purchased as a part of a group reservation is not eligible for refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-472-7594 or by submitting them directly to the website through their Contact Us link.
Reputation
Though there are not many reviews available of this website from general customers, there are many reviews of this company from the mobile application provides and these reviews are extremely positive.
In general it appears that people are very grateful to have some sort of answer to the frustrating parking situation they encounter in their city.
In addition, this mobile app actually works with a large variety of cities across the United States which makes it more helpful than applications that only work in the largest metropolitan areas.
Competitors and Alternatives?
There are many different websites that specialize in trying to help people find parking in areas where parking is at a premium, as well as other parking mobile applications.
These include services from SpotHero and other similar companies, so customers looking for an alternative to this site should not have a problem.
If you have any experience with ParkWhiz or their products, please leave your reviews below.
ParkWhiz Customer Reviews
-
Sort Reviews By:
Horrible Experience
Horrible experience. Stay away.
I paid weeks in advanced for a garage spot in NYC, only to get there and have the garage tell me they don’t accept Parkwhiz.
I had to pay for the garage spot again in person, and it was cheaper than what Parkwhiz charged me.
I have been emailing them for a refund for many weeks now with no avail. I’ve sent them pictures of my receipt, pictures of my credit card charges, pictures of my car, and they ghosted me.
They sold me a spot that didnt exist and refused to refund the money. Never use this service.
Horrible experience, and no parking
My spot was taken
This has been a horrible experience.
I surprised my boyfriend with tickets to the Cubs game and I bought a parking spot with Park Whiz. We circled the parking spot once and thought we had the wrong address because the spot was taken. When I called their number the only thing they could do for me is refund my money. I sent a picture of someone in the spot I picked. There was nothing she could do for me. I am beyond upset and I will let everyone I know not to use this service. I’m not sure how you can run a business like that.
We were late to the game. It was a horrible experience.
Park Whiz Problem. Easy Fix.
They take your $ with no parking
This place is a total scam. We prepaid online for a parking space in a garage in NYC in the theater district, via Park Whiz.
We got there about 10 minutes before our Broadway show started but it was okay because their website said it was "100 steps away". When we arrived we saw the customer in front of us was being screamed at by the the garage attendant (literally screaming) stating the garage was full. She, like us, had prepaid for parking online. When we told him we had a spot paid for as well, he started screaming at us too-- like somehow it was our fault he over sold the garage. He screamed at us until we backed our car out and provided no help as to where we could go to find parking. After 30 minutes we found parking but we were 20 minutes late to an 80 minute Broadway show.
When we called them after we got home about the incident, they said they could only reimburse us for the money we paid them if we gave them a receipt for the parking we had to find on our own! We explained we didn't want reimbursement for the alternative parking we found-- only for the garage spot we paid for with Park Whiz that we were not allowed to park in. It was ludicrous! Do not use Park Whiz! They are scammers!
Stay Away From This App!
Do not use this app!
Ripoff
This was a great app a few years ago. Recently, worthless. Parking not guaranteed. Do not use!
Scan codes don't work...Can't get refund
ParkWhiz does not provide any service that is not already available.
Parkwhiz is not guaranteed parking in Los Angeles. The only time ParkWhiz has worked for me in Los Angeles is when they were not necessary. When prepaid parking is essential to have a spot to attend special event, it does not work. They take your money, but no parking is available when you arrive; you miss your event and must spend an hour trying to contact them for a refund. You will hear, "our phone lines are busy, please text us with your concern." DO NOT USE parkwhiz, it only works when you do not need them and could get a parking spot easily upon arrival at your destination.
PARKWHIZ is a SCAM!
FRAUD!!!
Parkwhiz is a Scam
False advertising on free lots
ATTENTION ParkWhiz patrons
ATTENTION ParkWhiz patrons: Allow me to provide a warning (and perhaps vent) to all that may be interested. I drove to Chicago to see my daughter (the ONLY reason I ever go to Chicago). I paid for parking through my ParkWhiz app and parked in the same lot, same spot I do every time I visit her. I paid for 6 hours from 9:30-3:30pm. I returned to the lot at 2:20pm to find my car was towed.
I spent the next 4 hours dealing with getting to my car at A-1 Towing on California; having my husband travel down to Chicago to pick me up to take me to the tow lot, having to pay $220 to get my car out.
I have all documentation showing I paid, confirmation of payment and pass from ParkWhiz and all ParkWhiz offered was to refund the parking fee ($11.00). I'm out the $220, 4 hours of our Saturday afternoon and a lot of aggravation and frustration.