ParkWhiz, found online at ParkWhiz.com, is a mobile application that promises to help people in busy cities and metropolitan areas find the closest open parking spots and best rates available.
How Does It Work?
The ParkWhiz website says that customers can either visit their website or their mobile app to find available and affordable parking spots in the location they need to go at the time and date when they need to be there.
ParkWhiz.com says that when you make your search, you will receive real-time availability from more than 1,500 different parking partners, all of whom have been carefully vetted by the website and are accompanied by a detailed description so you can know exactly what to expect when reserving a spot.
This company does not only work with large scale parking garages and private, paid parking lots. They also allow homeowners and other businesses to use their service in order to rent out private spots during certain events or time periods, ensuring that you will have access to the best number of parking options available to you.
At this time ParkWhiz provides a free mobile application downloadable on both iOS and Android devices. App users will also be eligible for mobile only rate specials, have directions provided to their phone that goes directly to the spot they have reserved, walking directions from your parking spot to your final destination, and the ability to contact Customer Service with a single button.
As mentioned above, the mobile application is free to download, and the prices you pay for your parking spot will vary depending on your city, the date, the time, the event you may be attending, the location of your spot, and many other variables. Rates for parking spots will frequently change, but you will be shown all applicable fees and charges before you reserve your spot.
ParkWhiz does not provide a Refund Policy, per se. They do ask their customers to pay for their parking spots up front when they make their reservation, and this payment is held as a deposit up until the time of your reservation.
Customers are welcome to cancel their reservation any time up until the time of the reservation itself and to receive their payment back – the website says this is not technically a refund as the funds were simply placed on hold in your account and not actually charged.
If you do not cancel your reservation until after the time of your reservation, the website says that the funds will have been deposited into the account of the garage or parking spot owner and they will be unable to refund them to you. In addition, a single reservation purchased as a part of a group reservation is not eligible for refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-472-7594 or by submitting them directly to the website through their Contact Us link.
Though there are not many reviews available of this website from general customers, there are many reviews of this company from the mobile application provides and these reviews are extremely positive.
In general it appears that people are very grateful to have some sort of answer to the frustrating parking situation they encounter in their city, in addition this mobile app actually works with a large variety of cities across the United States which makes it more helpful than applications that only work in the largest metropolitan areas.
Competitors and Alternatives?
There are many different websites that specialize in trying to help people find parking in areas where parking is at a premium, including ParkingSpotter.com and PriorityAirportParking.com, as well as other parking mobile applications, including Parking Panda and SpotHero, so customers looking for an alternative to this site should not have a problem.
If you have experience with this company or their products, please leave your ParkWhiz reviews below.
13 ‘ParkWhiz’ Reviews
I purchased parking for what was advertised as Dodger Stadium parking. The lot wasn't at Dodger Stadium and was, in fact, over a mile away! The people at Dodger Stadium told us this was a scam and they were seeing a lot of it.
paid for a spot. I spent 30 in line getting to my spot. I arrived and was told the lot is full. I was sent to another lot amd had to 20 mins to get into. Full again. Now I'm going to miss my even which I paid $75 per ticket for. Dont ler this happen to you. Dont use parkwhiz.
Beware Bestparking and ParkWhiz web interface! On my Mac I failed to complete my reservation form, an "I accept" button IIRC. When returning to the form I did not notice my selected enter and leave times reset! No refund :(
I used it in Charlotte and had a terrible experience. We paid $12 and when we arrived the lot was priced for $8. We were told to print the receipt bc a spot would be reserved for us but it was not. The lot was full. The parking attendant instructed us to park at the end of a row so we did and when we returned there was a $30 parking ticket. I reached out to park whiz who stated they would appeal it for me and take care of it but after a week when I reached out bc I had not heard anything I was told that there was nothing they could do. I will never use them again.
Bad First time - Paid and printed out the bar code. Not one at station so didn't know what to do. Had to back out ramp. Was willing to try again but wouldn't return $8 dollars - after 5 emails - bad business model - Lost a customer for a measly $8 dollars -
As I am recovering from food surgery but was headed to Washington DC, we decided to try the app because it seemed like the logical way to make sure that we had parking that was accessible and close to where we were visiting.. I have to travel on a knee scooter due to foot surgery so location is very important. When we got there we were told the lot was full and that the fee would be refunded.
I have seen a few reviews in which the posters had exactly the same problem and response. My thought on this is that a REFUND IS NOT ENOUGH!!! If the whole point is to have secure parking and I can't trust that this will be the case, what is the point of this service???
Make sure the people at the lots you contract with are on board 100% before you list them or this service is worthless.
If I could give no stars I would. Paid online, got the email confirming, says no need to pay the machine, your plate number validates you.. bull crap.. spent 2 hours until almost 1 AM waiting to have boots removed from my car.. even the parking guy that took the boots off said don’t ever use Park Whiz.. never again. Don’t use this app in Houston!!
I paid my space on the app. Like every review no attendant on site. App shows you address and location of the space you paid for.The nightmare start when your event finish (Toyota center -Houston) if you have to input your license plate when you paid for the parking space, how they arrive while you are away from your car and put a booth on it, "parking violation" of course get that booth out cost $$$ and