ParkWhiz Reviews

( 32 reviews )

ParkWhiz Customer Reviews

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They cost me time and money and my event
May 1, 2019
paid for a spot. I spent 30 in line getting to my spot. I arrived and was told the lot is full. I was sent to another lot amd had to 20 mins to get into. Full again. Now I'm going to miss my even which I paid $75 per ticket for. Don't ler this happen to you. Don't use parkwhiz.

Beware Web UI
March 27, 2019
Beware Bestparking and ParkWhiz web interface! On my Mac I failed to complete my reservation form, an "I accept" button IIRC. When returning to the form I did not notice my selected enter and leave times reset! No refund :(

Disappointed and Dissatisfied
March 6, 2019
I used it in Charlotte and had a terrible experience. We paid $12 and when we arrived the lot was priced for $8. We were told to print the receipt bc a spot would be reserved for us but it was not. The lot was full. The parking attendant instructed us to park at the end of a row so we did and when we returned there was a $30 parking ticket. I reached out to park whiz who stated they would appeal it for me and take care of it but after a week when I reached out bc I had not heard anything I was told that there was nothing they could do. I will never use them again.

Dollar Greedy
November 21, 2018
Bad First time - Paid and printed out the bar code. Not one at station so didn't know what to do. Had to back out ramp. Was willing to try again but wouldn't return $8 dollars - after 5 emails - bad business model - Lost a customer for a measly $8 dollars -

Lot disregards reservation
August 30, 2018

As I am recovering from food surgery but was headed to Washington DC, we decided to try the app because it seemed like the logical way to make sure that we had parking that was accessible and close to where we were visiting.. I have to travel on a knee scooter due to foot surgery so location is very important. When we got there we were told the lot was full and that the fee would be refunded.

I have seen a few reviews in which the posters had exactly the same problem and response. My thought on this is that a REFUND IS NOT ENOUGH!!! If the whole point is to have secure parking and I can't trust that this will be the case, what is the point of this service???

Make sure the people at the lots you contract with are on board 100% before you list them or this service is worthless.

June 24, 2018
If I could give no stars I would. Paid online, got the email confirming, says no need to pay the machine, your plate number validates you.. bull crap.. spent 2 hours until almost 1 AM waiting to have boots removed from my car.. even the parking guy that took the boots off said don’t ever use Park Whiz.. never again. Don’t use this app in Houston!!

February 4, 2018
I paid my space on the app. Like every review no attendant on site. App shows you address and location of the space you paid for.The nightmare start when your event finish (Toyota center -Houston) if you have to input your license plate when you paid for the parking space, how they arrive while you are away from your car and put a booth on it, "parking violation" of course get that booth out cost $$$ and

Parkwhiz Marriott Portland - Not what we expected
December 13, 2017
This was our first time to attend a ballet in Portland. When we bought our Nutcracker tickets online, we added the Marriott Valet service through ParkWhiz for an additional $15. As we inched forward at the Marriott that night, the attendant asked if we were checking in or here for an event. We indicated the latter to which he then replied that all event parking was being re-routed to the Crown Plaza Parking Garage around the corner and to the right. As it turned out, Crown Plaza only charges $6 for event parking. We didn't need Parkwhiz at all and we ended up parking our own car. In essence we overpaid by $9 and missed out on valet parking. The Parkwhiz ticket was not very useful to us that night and certainly not what we expected.

ParkWhiuz Good Idea, Poor Execution
July 27, 2017
Reserved a spot in NYC. Upon arriving I waited 40 mins to park, then found out anything larger than a compact car required a $20 "surcharge". Park Whiz needs to screen out the scammers if it is to succeed.

Chicago 6/4
June 5, 2017

PLEASE, be weary of using ParkWhiz. I had pre-paid for parking at a lot on 1408 S Wabash (for Soldier Field). Upon arrival, there was a sign that said no attendant was on duty. This was "promised" per the site description along with unobstructed spaces. I was told by someone (no badge - who was this guy??) that all parking had been cancelled via email that morning (never received email). I could, however, pay an additional $40 to him but would need to leave my keys because they were parking people in. Of course, I drove away and couldn't find any parking nearby.

ParkWhiz refunded me this morning but now what?? Their site says "Guarantee your space - never to get turned away again". Does this sound accurate?

Parkwhiz in NYC
April 11, 2017

Looking for a weekday overnight parking spot on street in Gramercy on eastside (22nd street) can be tricky. Lots of exclusions and not a lot of spots (zero) near apartment building I was staying in as a guest. Park Whiz found 3 parking garage alternatives very close by, chose closest and most reasonable (2 blocks away on 24th).

Garage prices were already low compared to competitors. Beat their orice by $18 in the end for a 24hr. Rate and actually got extra 1hr. 1/2 free.....I'll use them again.

parkwhiz indianapolis
March 18, 2017
When I arrived at the lot I was to park in, there were no sign and no attendant on duty. Nor was there an attendant when I returned to my car after the event. I honestly felt that I could have parked in the same location at no cost. I have complained to ParkWhiz. We'll see if they do anything.

ing June 23, 2022

Paid ahead and was told that ParkWhiz was not honored for special events. I made a stink and was allowed to proceed (my QR code did work at entry and exit), but my sister ended up paying an additional $50 at the gate. ParkWhiz did refund her original $38 $12 for the difference, but it seemed like a bit of racket at the gate. 1101 California St, SF.June 22, 2022