NextDoor.com is a new, private social network designed just for you and the other members of your neighborhood and your community to interact online in order to make your neighborhood better and safer.
How Does It Work?
According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.
To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider.
Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers.
Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples’ names and organize neighborhood social functions.
This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs.
Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.
Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.
Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.
However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations.
In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.
Competitors and Alternatives?
Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well.
If you have any experience with this company or their products, please leave your NextDoor.com reviews below.
78 ‘NextDoor.com’ Reviews
I was all for trying this out, but during registration it wanted access to all my contacts? Why? All I can think of is for selling or spamming me or my friends. Not going forward with it.
Signed up for the 'safe and trustworthy' site. It is anything but that actually now I get a lot of cold callers, spam emails and even occasional door knockers declaring they are 'affiliates' of the site, and attempt to constantly sell and market products and services. All of the services and products they attempt to sell I never asked for and don't want. What I'm most concerned about is my personal information including name, address, phone number and email are now known to countless spammers and marketers. The site promotes itself as a neighbourhood local site - it is not. I assume it is free to sign up because you are actually selling all your personal details to cold callers and marketers. I have had to change my email. Changing my phone number is soon going to be necessary. The thing is I can't change my address. This site has doomed me to a deep habit hole of endless spamming and marketing. I feel less safe because of if, and absolutely feel violated.
After several months of antagonistic posts about our (wife and I) desire to drive to the far-right of ugly speed humps, they finally stepped over the line and posted images and our address, suggesting retaliation. We called the cops, got a law firm involved, and conceal carry more often. Eventually, keyboard warriors get brave and make horrible mistakes leaving them at the mercy of someone like me. Horrible site.
I printed a quick post about a ballot issue correcting a false statement made by the supporter of the ballot issue. I was notified the next day that I had been suspended because I was using a false name. Although my name is unusual and very unique, it is my legal name that is printed on my birth certificate. Next-door.com claimed that neighbors had reported me as a fictitious person using a fictional name. I challenged them to research my name and address as the legal homeowner of my property. I also offered them to merely "google" my name to see my professional background and to see that I am a published author with the same name. They responded back with a demand of a copy of a government issued identification. I don't have time to deal with this forum and the people that run it.
Governor C. Joy
I find that, depending on nextdoor censors idea of what's fair (I'm not even certain that they read what they decide to delete), you could have your text removed and your association with nextdoor shut down. I had someone post a response to me and she stated that she had posted some pictures of the sunset, and simply remarked how beautiful it was, and for that, someone turned in a complaint, and her post was deleted. I have been "shunned" by nextdoor since about May of this year. They refuse to reinstate me. I believe that I am being discriminated against for my beliefs.
After joining nextdoor.com I suddenly started having people snooping around my property. If you share any info about your activities you will be leaving yourself open to be robbed. You will also have to listen to people who live in areas that may be close within miles but light years away in class. I've also found that many people connected to running the site have criminal backgrounds. Many were upset when I was against their boyfriends being in the neighborhood on work release programs. I was deemed intolerant for not wanting men in jail uniforms wandering the roadsides outside of my neighborhood. If you want to set yourself up for dealing with criminals, join nextdoor.com
Truly awful. Advertisements, bullying, political soapboxing, incessant complaining and gossiping, and the unfair "leads" who play favorites when randomly deciding which comments to censor and which to allow. Our family tried Nextdoor for 3 months and couldn't stand it any longer. Many friends and neighbors have quit Nextdoor for the same reasons. If you value fair and open communication, as well as privacy in regards to your personal information, don't waste your time - you will regret it!
Cheri James, Virginia Village, Denver, CO
Terrible site. Nothing but political zealots, whiners, bullies, and tattletales. Not to mention the "leads" who pick and choose what posts to block and which allow to be seen. A couple close neighbors and myself in Virginia Village, Denver, CO tried NextDoor for a few weeks and couldn't stand it any longer. Don't waste your time; you will regret it!
Jeff and Cheri James