NextDoor.com is a new, private social network designed just for you and the other members of your neighborhood and your community to interact online in order to make your neighborhood better and safer.
How Does It Work?
According to their website, the goal of this website is to give neighbors and communities a place to interact with each other to get to know each other better, and in the process, create a better and safer community.
To sign up as a member of NextDoor.com, you must submit your residential address as well as go through a series of multiple verifications to ensure that you are actually a member of the neighborhood, and not an outsider.
Members must always use their real names, and not chosen internet handles, and they have completely control over how much information is shared and where it is shared. They also promise that their member information will never be available on public search engines like Google, and that no member information will ever be shared with third party advertisers.
Once you are a member, NextDoor.com encourages you to use their site as a place to share information, like to spread the word about break-ins, find trustworthy babysitters or pet sitters, ask for help in locating lost pets, or simply to find out peoples’ names and organize neighborhood social functions.
This website is very adamant that they are completely free for members to sign up and use to interact with their neighbors and other members of their community. In order to ensure the most memberships and interaction, this website decided not to include membership costs.
Since no fees are paid at any time to NextDoor.com, there is no Refund Policy being offered by this website. Instead, if customers are ever invited by an ad or a link to go outside of this website and make a purchase, they will have to adhere to any Refund Policies offered by the website where they are actually making their purchase.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Terms & Conditions page, which offers a Contact Us link at the bottom of the page.
Unfortunately there are some negative complaints about this website online. However, none of these complaints appear to be about the security of this website or the lack of privacy measures, which is often what most people are concerned about when sharing details of their home life.
Most of the complaints by far were regarding the content of the information discussed on their neighborhood’s page, with most people saying that this is just a place for judgmental neighbors to sit around and gossip about the people in the neighborhood they don’t know or don’t like. Others complained that there were too many neighbors using this site as a way to sell or promote things for sale.
However, it does genuinely seem as though these experiences are not in the majority, and that your experience will depend greatly on the neighborhood you live in, and the “lead” contact in your neighborhood, as the lead is the person who establishes your neighborhood page and sends out the initial invitations.
In general it seems as though there is a lot of good that can be taken away from the proper and appropriate use of this site, and the more neighbors who get involved, the more likely it is that the site will be used for what it is intended for.
Competitors and Alternatives?
Certainly the internet is home to a wide variety of different social networks, and many neighborhoods already offer pages on popular social media sites like Facebook, or they may offer a Twitter handle for sharing of informational as well.
If you have any experience with this company or their products, please leave your NextDoor.com reviews below.
56 ‘NextDoor.com’ Reviews
I live in Bakersfield California and my wife and I became members about 6 months ago. I have found Nextdoor to be a wealth of community and big and small business information. You can buy /sell or give away almost anything a person could have.It has helped us find our animals and its another unique resource in the neighborhoods search for help in crime.I look at Nextdoor far more than I look at any other site.Of course there are people and information that is not helpful but I just scroll past what I am not interested in.There are always going to be morons that say things,period. I love that people use real names and live in our community. Thank you Nextdoor!
This all started with a woman who posted about being harassed by a neighbor. He called the cops because she parked her car at her kid's bus stop. I couldn't help but get emotional because of what happened to me years ago. When I was in grade school, 3 mornings in a row, a strange guy was standing near our bus stop. I remember coming home from school and telling my Mom about it. Little did I know about how much danger we were in. It was clear this guy was up to no good. Thank God nothing happened to any of us. Maybe it was because were quiet and stuck together. Or maybe a neighbor was watching. I realized how important this is, so I knew in my heart what I had to do! I posted it on the Nextdoor site. I applauded this woman for being at her kid's bus stop. It made them all safe! People responded to me with overwhelming support! Including a police officer! In fact, one woman even felt bad about what I went through. I thanked everyone and all was good. Weeks went buy. And then out of the blue, I get Nextdoor's Gestapo letter. The said they were investigating me about the "bus stop" post. They claimed it may be offensive! What? You got to be kidding me! I DID NOTHING WRONG! I BLEW UP! I got on their site and wrote a scathing lettter back. I bleep out all swear words so there was no actual cussing. Then I told them they can put their bogus site right where the sun doesn't shine! They wrote back whining about my hurtful statement and that this too will be investigated. Well they got a lot of nerve when they were the ones who attacked me first! I had to endure Gestapo invesigations from a prior job and I'll be d(bleep) if I'm going to put up with it from these people! They're NOT my employer! They are also nothing but a lost cause! So I deleted my membership! These clowns can investigate me all they want. But it will do NO good because I'm no longer a member. And I will NEVER BE AGAIN!
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A Satisfied Customer
They give so much power to a neighborhood "Lead" who is nothing more than the 1st person to join! I've recruited many more people than her. My neighborhood has a Homeowners Association (HOA) but the Lead started the Nextdoor "neighborhood" with multiple areas & HOAs. I could understand if we had a small community but we have 140 parcels which is more than the Nextdoor minimum! But our lead has "Blackballed" our request for our own neighborhood like an '80s fraternity! To make matters worse the "Lead" named our geographical neighborhood after the nearby cemetery. Try getting your neighbors to join an app & tell them they belong to a neighborhood of those who passed.
I know our lead personally -- she is semi-insane. She will instigate controversial issues (and even lie about other people) on the site, just so she can later become the central figure resolving it. If you contradict her in any way, she vindictively will delete your account.
We are so thankful for nextdoor.com Our two large black dogs accidentally got out of our gate. We looked for them until 3am on a Saturday night and then all day long on Sunday. One woman walking her dog recommended nextdoor.com and we created an account. The first thing we saw was a post about our dogs being spotted. We got an idea about where to look for them from the last place they were spotted and we drove to that area with a favorite squeaky toy. within 10 minutes a good neighbor heard the toy and chased us down and told us where we could find them. Another neighbor had taken them into their home for their protection. We feel so blessed to have been reunited with our boys and thankful for the wonderful neighbors who worked together to rescue our boys. Thanks so much to nextdoor.com we may have never seen our boys again as their chip was not found by a vet they were taken to.
Nextdoor.com is a great way to connect with your neighbors -- find out where the car break-ins are happening, who's having a garage sale, what that construction on Terasita is about.
However, like any unmoderated group, there's a strong "crotchety" vibe (like that review up above! wow!). Best to use the site for the good things, mute and report the meanies, and try to elevate the conversation a bit.
I am a community leader and joined Nextdoor to keep my community abreast of current issues and events and have always provided facts. Any of my posts that disputed certain member's unsupported claims or innuendo were flagged or deleted and when I reached a following of approximately 100 people, my account was deleted by Nextdoor as they stated my posts were dominating the site or were controversial. While the site is great for sharing information, anyone disputing erroneous information and providing facts and challenging anyone in a manner that is deemed by the censors, which they call leads, to be contrary to what they feel is acceptable to them, at their discretion, can be deleted at anytime, as was my account. I hold several state licenses and am a degreed professional that has always provided facts along with my statements and the site is ridden with Narcissistic, ego tripping socialists that expect everything to go their way. I'm not referring to foul language, strictly controversial topics As an example, I mentioned that there were unlicensed people cutting hair in the community and my posts were flagged ass I was being "negative".