Next Deal Shop Reviews
Next Deal Shop is an online retailer that states their mission is to work hard to bring their customers the “next deal” on the products they want and need.
How Does Next Deal Shop Work?
According to their website, NextDealShop.com states that all the products they sell through their website have been selected and tested by their dedicated staff to ensure both their quality and their value.
Because this website sources their products directly from the product manufacturers, they claim that they are able to sell their goods at discounts much steeper than you will find at their competitors’ websites. In addition, they claim to offer their customers around the clock Customer Service.
Currently customers can go to their website and looking through their inventory by category, including New Arrivals, Clearance, Lights, Electronics, Home, Fashion & Beauty, Health & Fitness, Pets, and Kids.
Cost & Price Plans
Because this company sells such a wide variety of products at this time, there is no way to quote a single or static price range for the products people will find on this website.
All prices are clearly displayed when you go to their available categories, and customers will be able to sort their available products by Price if they choose.
In addition, all orders which total more than $100 will be provided with free shipping, otherwise customers from the USA will be provided with a flat rate shipping for $3.95 and customers from Canada will be charged $4.95.
This website days that they accept “returned exchanges” as long as their customers contact them by email within 30 days of the date of delivery and their item is still in its original condition and in its original packaging.
If more than 30 days have passed since your item was delivered, then this company will not accept any returns.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Contact Us link.
Unfortunately this company appears to have really negative reviews available from their previous customers at this time.
Complaints range from never receiving their order to not being able to get any help or even acknowledgment from Customer Service to actually receiving their product and having it be cheaply made or not work at all.
Even the BBB gives this company a poor rating due to the large number of customer complaints regarding the lack of help and assistance from their Customer Service team.
With this kind of background, it appears obvious that customers should probably avoid this company and instead order their products from other retailers with better reputations.
Competitors and Alternatives?
There are many different websites that offer the same types of items and promises as this company, but customers should always do their own research and due diligence when dealing with an internet company that's promising to sell items to their customers at significantly discounted prices.
If you have any experience with Next Deal Shop or their products, please leave your reviews below.
Next Deal Shop Customer Reviews
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Junky items - NO customer service
Buyer beware, I wish our government could shut them down
I ordered 45 days ago I have not received anything and it's next to impossible to get any customer service. This place is a scam...
Do not buy they won’t give you a refund
Don’t shop with them. I purchased an item which is nothing like the photo. Cheap, wrong colour, huge when it should be small.
They said I could keep it and choose something else or keep it and have a credit note but I said I want a refund which they advertise so now they want me to post it to Hong Kong and if it’s in good condition they’ll refund me. Postage would be as much as this piece of rag they sent.
They won’t give a refund. The item is rubbish, I wouldn’t even try it on. They offered for me to keep it and choose something else or keep it and have a credit note. I said I wanted a refund and I’d return it. So they’ve said send it to Hong Kong which would cost £10 no thanks.
DO NOT BUY FROM THIS COMPANY!
Stole my email address, scammers!
I have been receiving emails from this company numerous times confirming an order that was placed. The weird part is, I have never purchased a thing in my life from nextdealshop, in fact I have never opened an account with nextdeslshop.
So I emailed them, and told them all this, they replied saying thankyou, my order is on it's way! So they either didn't read my email, or don't understand a word of English. All very concerning!
Horrible customer service
Avoid this company at all costs. Customer service is horrible. You will never be able to return an item for a refund or store credit. I have tried multiple times. They will respond once, asking you to send a video of the problem to DropBox. Then, there will be radio silence. This company is poorly run.
Use another, well-known, vendor.
Don't use this site.
The items I received are not what was shown on the site - one light instead of a string of lights. The cost of returning them is half of the purchase price. There is no returns arrangements in England. They have to be sent to China!!!!!
I purchased 12 self adhesive mirrors because of the company's miss information.
When l received the 12 self adhesive mirrors their total size of all 12 mirrors was equal to 1 advertised self adhesive mirror.
This company is a con set up in China to steal our personal information including my bank details.
Returns more expensive than the product
Beware of this company. I ordered sets of holiday lights from a USA address. When they finally arrived, they were sporting an Australian plug.
I asked for an exchange or refund. Did not receive either. Their claim was that I chose an incompatible and plug—(why would I purposely do that?). They have no USA distribution center and returning the items cost more than the items.
The customer service is cheerful and full of useless detail to the American customer while the concept of customer satisfaction to secure future orders eludes them. A previous order from them yielded two broken cork lights and very short usb charge time.
All in all...poor quality goods and abysmally inadequate understanding of customer service.
I am also disappointed with their customer service. I purchased a set of lights, powered by solar panels. Under the best conditions the lights only worked 2 hours. Not the 8-10 hours claimed. I have attempted to have them returned.
They will respond, asking for a video of the problem. Requires uploading video to DropBox. It's been radio silence ever since. I have sent numerous emails, even requesting a store credit instead of a refund. Nothing! I recommend choosing another vendor. Otherwise, buyer beware!
Scam from China
I ordered face masks on 03/31/2020. On 04/02/2020 I received a notification that my order had been shipped. Today is 05/06/2020 and I am still waiting. When I call the Customer Service number, no one picks up. I would not recommend this site to anyone. It cannot be trusted.
Never received my items.
Do not use this website!
Amazingly poor quality
Next Deal is a foreign website that is a scam
Good Puchase from Next Deal Shop
Hello, this is my personal experience which I am going to share with you today, that how I purchase a Waterproof Pouch & Grow in dark Garden Pebbles from Next Deal Shop.
Before a month ago I was looking for a Waterproof Pouch in the market as well as on the internet. Finally, I reached to www.nextdealshop.com. I read the customers review about the website and find it genuine.
The layout and design of the website was very user friendly. It will make you stay on the website. The features are very attractive. The customer support is also good, they reply emails within few hours. They also offer a handy return policy. Finally, I select a Waterproof Pouch priced at $6.99. Colors were very good and available in 5 colors. I choose the yellow one. And finally complete my order. I made online payment for that purchase, which customers can pay with credit card or PayPal.
I get the product in 15days which I think is good. The product was nicely packed and no damage found. The color was as good as I thought. My experience was good for online shopping.
I hope this will help you.
Do NOT order from Next Deal Shop! They're VERY prompt in processing your payment and assuring that your order will be shipped in 24 hrs then BAM! No further contact wrt shipping info and ETA. No response from Customer Service. SCAM!