MUD\WTR Reviews

( 6 reviews )

MUD WTR is a coffee alternative that‘s made with organic ingredients. The herbal components give it 1/7th the amount of caffeine that coffee has, providing energy with fewer jitters and less dependence.

The company was founded by Shane Heath, an entrepreneur, who wanted to maintain everything he loved about his morning coffee ritual without the downsides of a caffeine habit.

According to him, the natural energy that you get from their product mimics the effect you would otherwise get from coffee. 

However, MUD\WTR does not contain ingredients that may bring about anxiety or give you the crash that coffee often does.

Instead this beverage employs functional mushrooms as its base with a variety of other healing and beneficial ingredients.

Product and Ingredients

MUD\WTR is made with all organic components and is Whole 30 approved.  Additionally, it is gluten-free, non-GMO, vegan, and kosher. The ingredients include:

  • Chaga
  • Reishi
  • Lion’s Mane
  • Cordyceps Mycelial Biomass
  • Organic Oats
  • Organic Cacao
  • Organic Cinnamon
  • Organic Turmeric
  • Organic Ginger
  • Organic Cardamom
  • Organic Black Pepper
  • Organic Nutmeg
  • Organic Cloves
  • Organic Black Tea Powder
  • Himalayan Pink Salt

Many of the ingredients in MUD\WTR come from mushrooms sourced from California. MUD\WTR claims to personally oversee the growth of these mushrooms, and they attest to the safety and nutrition that comes from them. 

Organic Black Tea Powder adds caffeine to the drink.

MUD\WTR’s Evening ritual starter kit is a caffeine free version of the drink with slightly different ingredients like the adaptogen Ashwanagnada, and other extracts that promote sleep.

What Are Functional Mushrooms?

This group of mushrooms have shown to have some kind of health benefit to people.

Although widely used in traditional eastern medicine, these mushrooms are now being popularized by mainstream health and wellness companies.

You can find a variety of powders, supplements, and beverages on the market using these ingredients. While more research needs to be done it is widely believed that mushrooms like Chaga and Reishi:

  • are high in antioxidants
  • support the immune system
  • may reduce mild symptoms of anxiety and depression
  • reduce inflammation


Further, Studies on lab mice, have suggested that they have positive effects for treating diabetes, suppressing tumor growth, and treating cancer.

Are There Any Side Effects?

Despite their health benefits, functional mushrooms may cause side effects in some people.

Symptoms can be mild like upset stomach or dry mouth.

But if you have low blood pressure, are taking diabetes medications, have immune system disorders, pregnant/breastfeeding, or other health issues you should consult with a doctor to avoid any potential harmful interactions.

Although the company does not disclose any side effects on their website, some customers have complained about diarrhea and upset stomach after consuming the drink.

Customer Reviews & Complaints

MUD\WTR has a profile with the Better Business Bureau (BBB), although they are not accredited.

The company has a low score of 2.5 stars with many bad reviews about being auto-enrolled in a subscription and slow customer service response rates.

Additionally, customers have issues with the product not dissolving as it should.

On the positive side, there are favorable reviews from customers who enjoy the beverage and highly recommend it.  

Their advice for new users is to slowly incorporate it into your routine and try adding various sweeteners or milks if you’re bothered by the taste.


When purchasing new products, it is best to do your research to get a complete picture of the company and its items. 

Here are some of the top questions asked about Mud Water.


How To Prepare MUD\WTR?

To correctly prepare MUD\WTR, you place a scoop of the product into a mug and add hot water.

The preparation is similar to matcha or chai. After stirring your drink to dissolve all of the powder, you can choose to drink it as is or add flavoring.

Some will add CBD oil or honey, and others will add Keto creamer for extra taste..


Does MUD\WTR expire?

MUD\WTR has a shelf life of 12 months.


Is MUD\WTR good for you?

MUD\WTR is made with non-GMO, all organic ingredients. For many, it is a healthier option than their typical morning beverage.


Is MUD\WTR safe?

The ingredients that comprise MUD\WTR are safe and will not show up on a drug test as they are not made from psychoactive mushrooms.


Is MUD\WTR organic?

Yes, it is made with 100% organic ingredients.


Is MUD\WTR safe during pregnancy?

It is unknown whether the ingredients in MUD\WTR are acceptable to drink during pregnancy/breastfeeding. Therefore, it is recommended to check with your doctor before consuming.


Will MUD\WTR break a fast?

No, it will not break a fast. With only 20 calories per serving, it works well with intermittent fasting.


Is MUD\WTR vegan?

Yes, the product is certified vegan.


Does MUD\WTR stain your teeth?

No, the ingredients in MUD\WTR should not cause teeth to stain.


How much caffeine is in MUD\WTR?

MUD\WTR contains 1/7th the amount of caffeine as one cup of coffee.


Where To Buy?

You can purchase MUD\WTR on their company website.

Customer Service

MUD\WTR offers several different options to get assistance on your order or to ask product questions.

Product Support Contact Form:

Email: [email protected]

Phone Number: (213) 335-6544

4700 W Jefferson Blvd STE 101
Los Angeles, CA 90016-4055

If you are not happy with your purchase, you can email MUD\WTR for their returns process or cancel your subscription.

Competitors and Alternatives

For those looking for a coffee alternative, other options are available on the market that are similar to MUD\WTR.

MUD\WTR vs. Crio Bru:  Crio Bru is a superfood morning beverage that you can make right in your coffee machine. Unlike MUD\WTR, Crio Bru is available in different flavors.


MUD\WTR vs. Four Sigmatic:  Similar to MUD\WTR, Four Sigmatic is a mushroom-based drink. However, Four Sigmatic also offers other products like beauty aids and wellness elixirs.


MUD\WTR vs. Ka’chavaKa’chava is different because it serves as a meal replacement shake instead of a coffee alternative. However, it is made with superfood ingredients like MUD\WTR.

The Bottom Line

For those who find themselves dependent on coffee, switching to an alternative that still offers an energy boost can be beneficial.

While MUD\WTR offers a solution to this, it may not work for everyone. For some people, the ingredients may cause digestive issues or they may find the flavor unpleasant.

MUD\WTR is quite expensive and has average reviews regarding its effectiveness and customer service.

Overall, based on the customer reviews and significant price tag, we’re hesitant to fully recommend this product.

However, functional mushrooms do have health benefits and if you’re having issues with coffee this may still be a product worth checking out.  

Remember to consult with your physician about possible interactions with current health conditions or medications.

If you have any experience with MUD\WTR, please leave your reviews below.

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MUD\WTR Customer Reviews

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Don't waste your time with MUD/WTR find an alternative.
March 23, 2024

I heard about Mud Wtr from a couple of friends and decided to try it. My first order came in and I loved it. Shared it with friends and family. My second order, that I placed multiple times, continues to be canceled with no explanation. The company's marketing is outstanding, their customer service is the worst. They charged my credit card and have not shipped anything for my second order.

Poor Customer Service
January 12, 2024

Poor Customer Service was provided by Christian. My daughter ordered a MUD/WTR for me at full price. I ordered MUD/WTR for my friend at 50% Black Friday. The full price bag was 5 months newer than the discounted sale.

I offered to keep the auto-shipment if Christian would exchange the questionable product for a fresh container. He said that the owners of the company would not allow him to exchange the product without me paying for the return shipment. I feel like the Customer Service Department is run by children.

The product tastes fine but I cancelled the auto-shipment because it was the fault of MUD/WTR, sending aged inventory to me and then making the return postage at my expense. I'm trying the competitor. I hope they are more mature than Customer Service at MUD/WTR. I feel tricked.

October 6, 2023

If I could give a negative Overall Rating I would, they do not deserve the one star!

Most horrible company I ever dealt with. They are a total scam. You can't return their gross product once you open the tin and notice not only how horrible it tastes, but that it also does not do a thing!

Another scam of theirs, they have a BBB account, yet BBB does not trust them either.


Frauduelently charged for subscription
September 6, 2023

Do Not give them any payment info, they will Force Charge it repeatedly and there is no way to Cancel a subscription, what they say on their website and what you can actually do in your account, are two different things. The option to cancel does not exist.

Contacted Mudwtr repeatedly via several emails for them, through their website contact, and by calling 3 phones at MudWtr and no response within 2 weeks.

Fair Warning, their main product is grossly overpriced cocoa powder and oats (that have been consumed by mushrooms), no actual mushrooms in the product, just powder remnants of what they were grown on.

Don't get scammed by this shady company as I did.

They did...eventually...refund me but it took getting my credit card company to do not just a Dispute but, also an investigation and, I had to provide lots of proof to get refunded.

Do NOT subscribe!
April 4, 2023

No! No! No! I signed up for a subscription which went along fine for a little while. But then they charged me $40 out of the blue!

When I questioned them about it, they said it was for some thing that I had received six months ago! When I explained that, according to my bank account, I had already made all my payments, they did not refund my money.

I still don’t understand what they think they are charging me for, but I will be contacting my bank in the morning. Horrible, horrible customer service! In fact, to me, they are downright thieves!

Don’t give them your credit card information
November 29, 2022
MudWtr is a scam! Once these people get your credit card information plan on cancelling your card when you stop receiving the Mud Wtr product! I cancelled my subscription, received a email confirming my cancellation. Nothing the next 30 days, yippee, and then they sent another box and charged my card the second month. I would not recommend them to anyone, friend or foe.

Echo March 13, 2023

MudWtr is a complete scam. I tried it, and the product was OK, but not for me. When I tried to cancel, it was nearly impossible. I went through all the online suggestions, sent emails, try to find a phone number, and I kept receiving the unwanted product.

Finally, I complained to the Better Business Bureau and shortly after they canceled my subscription, but would not refund the four or five unwanted shipments. I definitely do not recommend this product or the sleazy company.

Customertreated like $hit September 06, 2023

I will be complaining to BBB as well, they kept charging me after i repeatedly sent them the required means to cancel a subscription. They just keep charging you unless you take hard action against them, be warned!