Lomi Composter Reviews

This company charged me a $49 deposit in Jan 2022, then told me the remaining balance would hit my card once the device shipped. The remaining balance of $493.67 hit my card Feb 02, 2022. The device has not shipped, and a company rep told me it would arrive within 6-10 weeks. When I asked for a tracking number or the name of the delivery company, the rep told me the device was shipping from one location to another for continued assembly and packaging, and once complete, I would receive a tracking number. This is a violation of the FTC 30-day rule and it's illegal. If this happened to you, you can file a fraud report at ReportFraud.ftc.gov

Their website clearly states you pay $49 as a deposit and "Pay the remaining $450 when the product ships".

However, they just TOOK the remaining $450 and are telling me it'll ship in six more weeks!!!! WTF?

I'm angry and I don't even have the product yet.

This product concept is absolute crap. Who needs this plastic, electronic device to do the work that bacteria do naturally?

No matter where you live, if you know how to compost properly, your food scraps will break down quickly and completely. The main thing is *air*: The bacteria that do the work are aerobic and need oxygen.

Apartment-dwellers- Do not cover your compost bin! Closed bins breed anaerobic bacteria, which stink. Open bins do the opposite.

Just learn proper composting, and find an outdoor site for your food scraps. Do not buy yet another piece of electronic junk.

In my opinion this company is run by crooks. I missed the part that the initial fee of $49.99 was a deposit and the full price is $499.99. I feel like they are deliberately misleading about this. I immediately contacted customer support and tried to get the deposit back.

They will not do so. I asked for the order to be canceled. The girl said she would, but in the end she did not cancel my order.

So I am now tying to get $500 USD back not $50! I will try to return the product right away once I receive it, but I have a bad feeling that they will find a way to not take the product back in the end.

My advice... Never give them your credit card number. This is not a reputable company.

Based on the treatment I received within the first 2 minutes of my payment deposit, I will never do business with this company.

First of all, they don't reveal the true amount of the item. It's all very secretive, nothing is upfront. I sent in my $49 and they quickly replied, "thanks for the deposit". I was not aware that was just a deposit. I told them immediately that I didn't want a $500 item and they refused to give me my deposit back.

Shame on them. What a way to make money. On Peoples Mistakes!

OH MY GOSH !!!! I just lived a terrible experience with them and got scammed of $50.

DO NOT fall for their scam.

First of all, BE AWARE when you buy their product, they FORCE on you a subscription without you even realizing it !!!! How Illegal should that be!!! Super sketchy tactics! The customer service is a part of that scam as well, very very bad poor and inefficient.

I just really really wanted to be composting myself very soon and I got so excited I ordered one. That sucks right off the gate because they take 50 bucks to reserve it and if you cancel 1 minute after, you will lose your deposit.

This subscription thing is absolutely the worst !!! You can't even tell from the website and the communication is terrible. Their website is just purposefully misleading and you cant find any relevant information.

There's a text without a check box thats says : "By confirming your payment, you allow Pela to charge your card for this payment and future payments in accordance with their terms."

WHERE DO YOU SEE YOU ARE ABOUT TO PURCHASE A 2 YEAR SUBSCRIPTION IN THIS TEXT!?

Terrible customer service who stand behind their false advertising. After being a customer for over 8 years I will never purchase from Pela or Lomi again...