Joyus Reviews

Unscrupulous merchant sells digital invoices with undisclosed exorbitant shipping charges. Do not TRUST this merchant!

If you want to contact customer service there is no phone number. I am waiting for chat response and doubt it will occur. I spent $60 for a so called COSTCO membership with a gift card included. I doubt I will ever receive this. My $60 will be lost forever. Caution if you want to order.

Do not recommend this company. Order never received. try and find a contact number to talk with someone. Placed and payed for order that never showed. emailed back and forth never resolved, stick with Amazon they back up their products. This is a rip off. Not even 1 star.

Ordered wine through Joyus. Instead of delivery got an email with a link to another site where I needed to pay additional shipping and tax to have the wine delivered. Joyus refused to refund. Disputed with my credit card and got the money back. A clear scam!

This company gets a negative ZERO!!

They have the worst customer service!! After months of fighting for a credit, finally got it and then try to use it to find out that I have to pay for shipping! This company is a scam DO NOT BUY FROM THEM!!

Their products are a bait and switch. I ordered a chornowatch in pink and they sent an orange color. When I complained they said I ordered a rose gold color. I sent them the original order receipt showing Pink!

Dont order as this company is not truthful! Beware!

This is a big rip off, can't believe Kelly Clarkson would promote this BS. I want my money back.

Do not order from this website complete rip off. I ordered a singer heavy duty sewing machine, got a very cheap singer sewing machine. still can’t get a hold of customer service, been trying for days $119 down the drain.

Bought TWO purchases for Babbel product, one for phone and one for computer. The purchase for computer never loaded. Disputed charge and Joyus only talked about phone purchase, not computer purchase. I cant't get refund. I want a refund or download of the purchase I made for computer.

Of course, now they are incognito unlike when they took my money

You’re better off throwing your money in the fire, that way you don’t waste time, landfill space

DO NOT BUY FROM OR TRUST THIS COMPANY!

I have never been so disappointed or frustrated buying off the Internet before.

They advertise Swarovski but, but NOTHING delivered said, Swarovski.

Their so called Swarovski $19.99 jewelry has NO Swarovski identification or logo as legitimate Swarovski does.

When you want to return it, it will coast you $7.49 which, is probably more than they paid for it in the first place. So, realistically, there is NO real refund available here.

And, the so called $49.95 Swarovski watch that actually says "Burgi" they won't take back at all.

I so wish I would have looked for Reviews, first :(

* BTW...If you really want to buy inexpensive Swarovski jewelry, just visit a legitimate Outlet store and see what you can really buy for only $15 - $29 dollars on sale...In a REAL Swarovski box!

Was emailed that my refund was processed on 12/24/19. Still no refund or response to e=mail.

Trying to get help with a purchase all the help I received is an email telling me to go to the help section. If the help section worked I would have sent in a request for help. NO CUSTOMER SERVICE NUMBER .. What is that all about?????????

CANCELED BUT SENT ANYWAY.

Ordered but cnaceled within hours and sent email. They responded and said no problem; spoke with Vendor, items had not been shipped and I will receive a full refund. A week later I find they mailed all but one item which they say they credited (?) and I have no recourse as I am not at the address where I had it mailed until 1st of November. Have been in touch via email and after almost two weeks since they keep saying they are working on it. Right! I will be stuck with the items and am sure I will have no recourse whether or not I send it back. So I do not trust the company at all and believe that the company that they work with (stackcommerce) doesn't either sync with Joyus or one hand doesn't know what the other hand is doing. Will never order anything from them every again!!!!

Iordered a wificam from joyus.com on April 24,2019 andvtoday is May 18,2019 and have not received it.I will be calling my credit card company to cancel what appears to be fraud. If it aint fraud then I will post a review. I'm also calling the BBB to justify this website. Also going to contact the FTC for a full review.

I am getting very frustrated with this. there is no VALID phone # for Joyus to speak to a live person. This is not acceptable. I am not happy with any of your products offered for any price.

I wanted the 4 bottles of wine for $26 which you gladly debited from my account and then sent me to a different website for "Winc"?. I was then only given a choice of 4 bottles for $13 ea (= $52) less a $26 promo (was applied when I entered your code). and they want me to enter my card again to charge another $26

This is a complete rip off!

Headphone quit working after 1 hour. Left side is completely dead and won't respond at all

While it does say check the terms before you purchase to see if item is returnable. Mine was returnable but will not let me return or refund my money. Customer service is a sham!

I bought a $70 electric toothbrush from them. It broke in about 2 months and they wouldn't replace it. Total scam. Stay away!!!

Ordered the wireless earbuds. Charged my account, never received product!contaced them numerous times. They create a shipping label... than nothing. Product never makes it to shipping!!!DO NOT ORDER from Joyus!!!!!!